# Page 17 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Iru the right Mobile Device Management solution for you? Explore 477 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181954/Iru/reviews

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Iru

4.9 (477)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Iru

## Showing most helpful reviews

Showing 401-425 of 477 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Marc-antoine P.  
Medical Sales Representative  
Computer Hardware  
Used the software for: 6-12 months

### "LightX Feedback"

June 18, 2025

5.0

Pros

Friendly using and always work, never had a problem with Kandji! Actually have more than 50 devices.

Cons

The price when you have a lot of device. For the rest everything works well for lightxinnovations ...

Review Source

JA

Jordan A.  
COO  
Research  
Used the software for: Less than 6 months

### "Remote Management made easy "

June 24, 2025

5.0

Very good, easy to use service. Support really adds value. Would recommend to people in the future .

Pros

Support is fast and helpful. Both documentation and live chat. First time using a MDM experience has been positive

Cons

Licences are in 25 unit bundles. Was fine for the first purchase about that but once past the initial 25 minimum, it would be good if you can just add license as you need them.

Review Source

DH

David H.  
IT Manager  
Events Services  
Used the software for: 1-2 years

### "A very happy customer"

May 27, 2025

5.0

I could not be happier. From the account managers to the product's usability and support. It all just works brilliantly.

Pros

The support is excellent, as they are always available and will assist until the problem is resolved.

Cons

The licencing model, even though a minimum of 10 licences can be added at a time, is still not the best for a small business.

Review Source

SS

Salman S.  
GIS-IT Specialist  
Government Administration  
Used the software for: Less than 6 months

### "Great MDM for Apple Device Fleet"

June 20, 2025

5.0

It gets the job the done, would have been better if I could push software updates automatically to the devices.

Pros

Kandji's UI is organized and it shows relevant information about the devices accurately once the device has been added to the fleet.

Cons

I had created and saved custom view for my ease of exploration but those saved views can't be made default. Whenever I go to the devices page it loads the default view first, then I have to select my custom view.

Review Source

KH

Kyle H.  
Director of Operations  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Easy to use!"

October 10, 2025

5.0

Kandji has been super helpful for our team. It's easy to use and the friendly team are there to help every step of the way.

Pros

Very easy to use and a helpful team. The system is user friendly and allows me to quickly review my services and align things with what I need.

Cons

N/A. Kandji has been very easy to use. The value is there for my money and I don't need to worry about having a separate person to help.

Review Source

JB

John B.  
CEO  
Telecommunications  
Used the software for: 1-2 years

### "Read the small print!!!!"

September 12, 2024

1.0

Not great. Their service is terrible, I would not recommend.

Pros

The software was easy to setup but lacked the features required.

Cons

They’re unscrupulous renewal process. Please check the small print.

Review Source

RC

Rachel C.  
Customer Support Lead  
Real Estate  
Used the software for: 6-12 months

### "Speedy App Updates for the win!"

August 2, 2024

5.0

Great! Kandji sends regular updates, but is not annoying like most software updates. It's so easy to use that I usually update the apps right away.

Pros

I like that Kandji notifies you when you are due for an update and the updates happen so quickly. I often dread updating apps due to the amount of time the updates take, but Kandji makes it quick and painless.

Cons

No issues with Kandji. It's doesn't take up a lot of visual room and is subtle enough to not disrupt your work, no complaints!

Review Source

MD

Manuela D.  
IT Administrator  
Computer Software  
Used the software for: Less than 6 months

### "Kandji - Making Mac Device Management Easy! "

July 28, 2022

5.0

I've had a really amazing experience. I actually reached out to Kandji about 6 months before I purchased the product as I was building the business case and my Sales Support Member was checking in with in the right increments, when I finally did pull the trigger he didn't even mention how long it took me to purchase (I also 90% of the time responded to his emails and updated him on whats going on). I went on the trail and had calls with sales and a support engineer to answer any questions I wasn't able to find answers for, look at my space and give me feedback and suggestions. I would recommend coming to those meetings prepared so you can get the most out them. With in a month the space was set up and I had a warm hand off to my Customer Success Manager, we had a call and they also looked at my space and when I asked "Now how would you suggest I get 200 people to enrol this on their machines" they shared how other customers do this and I felt really set up. I get regular check ins from my CSM, and the support team continues to be a great help. 5 Star review.

Pros

I love how easy it is to use and understand. To make changes is a breeze and their support team is TOP NOTCH. I've always gotten quick, personable & knowledgeable support. I like that the software is similar in how you would use as Mac - very intuitive and the interface is so beautifully simplistic.

Cons

There isn't anything that really bothers me. I've had some challenges for sure, but when I reach out to support they always find the answer, even if they don't have the answer in the chat they get back to me via email in a reasonable amount of time based on the urgency of the issue.

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

Reason for choosing Iru

Looking at the other managers, I found their interface to have "outdated" language. What I mean is you know when you have a multipul choice quiz, and the answers/ questions are phrased in way that is meant to confuse that - thats what I mean about "outdated" language. IT doesn't need to be complicated, and we should be able to move with the times and make the language simple for everyone to be able to understand. Navigating Kanji was also the easiest - just the right amount of menus. When I think about expanding IT, I'm confident I can hire someone who has NO experience using a device manager and they will be able to lean Kandji very quickly.

Review Source

TV

Travis V.  
Senior Manager, IT  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Mac management made easy!"

July 28, 2022

5.0

The process of implementing the software was straight forward. Managing our Mac devices is so much simpler now. Support is responsive and knowledgeable. The cost is reasonable for the benefit provided, especially if you have a larger Mac fleet.

Pros

As someone who was no an expert on Macs, but needed a way to manage the handful we had in our inventory, this program has been a life saver. It saved us tons of time on setting up next devices, we are able to deploy consistent images to all users and keep workstations up to date on a regular basis.

Cons

Some of the features can be complex due to Apple's security and privacy standards. I've found customer support to be very helpful when I got stuck on a feature.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Feedback from other Kandji users indicated they were happier with the product than Jampf users in general. The available options and functionality won us over as well.

Review Source

RB

Robby B.  
Director of Technology  
Information Technology and Services  
Used the software for: 6-12 months

### "My favorite MDM"

October 27, 2020

5.0

Overall I have been extremely happy with Kandji and would highly recommend them to anyone looking for a premium really solid management solution for Macs and iOS.

Pros

Kandji has taken the time to truly rewrite the underlying engine that is running their MDM and management tools, and it's easy to tell when you're using the tool. Utilizing modern development practices and cloud resources, Kandji is extremely fast at pushing out commands that you send from the dashboard, and the Mac client is fast, reliable, and helps enforce policies even when a computer is offline. Other management systems that I have used extensively have extremely flaky clients on the computer and require that you do all of the work to make scripts to "self-heal" the client. I have never had to do that with Kandji. The dashboard is really easy to use and allows you to do some incredibly powerful things with minimal training on Kandji itself.

Cons

There are a few minor features that are available in most other MDM's that aren't available in Kandji yet, but for our use cases, they haven't been a very big deal. It is something to be conscious of when looking at the solution, however. Additionally, in general, I like the "Blueprint" concept of managing devices, but there are some downsides. If we have a computer that needs one application that others don't, for instance, we have to clone the blueprint and move that one computer to a new blueprint. There's no way to apply a setting to only one computer. Then with the additional blueprints, when you want to make a change, you have one more place to remember to do it. I would love if there was a method of applying certain things based on a computer "tag" or something similar to help with one-off situations while still taking advantage of the good parts of blueprint based templates.

Alternatives considered

[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[Addigy](https://www.capterra.com/p/154787/Addigy/)

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Jamf Pro is extremely capable, however, it is also extremely expensive for what you're getting. It's a big toolbox that allows you to do almost anything you want, however, they aren't going to help you do those things very well. The amount of product-specific knowledge that you need is pretty high, and many simple tasks is extremely high, and I constantly felt like I was fighting with Jamf to get anything done.

Review Source

JF

Jacob F.  
IT Systems Administrator  
Computer Software  
Used the software for: 1-2 years

### "My favorite MDM"

July 27, 2022

5.0

I am 1 person administering about 200 users, give or take. I have used other MDMs, and most of them either overload you with policy configuration mechanisms or make finding things like activation lock passcodes an arcane endeavor. When tied to ABM and properly configured with Liftoff, my onboarding looks like this: I open a Macbook fresh from Apple. I connect it manually to wi-fi. I watch. It's that easy. Sometimes, maybe, a few seconds later, I log in to the auto admin profile. It runs some more parameters; maybe I'll run 'sudo kandji run' to watch. I create the new user. I shut it down and take it to FedEx. That's it. Entire applications, like Adobe Creative Cloud or Slack, start installing if I will it. If I toggle a blueprint change, suddenly they're getting Docker and VSCode. The glory is that I don't even \*have\* to touch it - I could ship the laptop straight to my user and still be able to administer it. Kandji has even taken the panic response of "what if I need a laptop RIGHT NOW" away, because I can just direct a user to my organization's enrollment page after the fact and take it back over. I cannot imagine being 1 user servicing 200 and still using FileWave or Mosyle, plain and simple.

Pros

I was shown the Kandji admin panel on my first day, having only seen the name in passing before, and was more or less told to just figure it out. I've opened my share of support tickets, but Kandji is so well organized as a tool that it's not scary at all to learn how to use. It has made plenty of my breakfix tickets take seconds to resolve, and where access control used to be a headache, it's made a no-brainer by Kandji.

Cons

More a ding against Apple than Kandji, but in my experience, simultaneous app installation from Self Service doesn't seem to work - say you're waiting for xcode to install. You know it's ~14GB, but it's been stuck at 98.05% for two hours, so you're like, "okay, I'll just grab Chrome or something in the meantime," but you can't, because you started xcode first.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Pricing, culture, new-ness, ease of implementation

Switched from

[FileWave](https://www.capterra.com/p/182010/FileWave-Endpoint-Management/)

Purchase was made before I started

Review Source

Dennis K.  
IT Team Lead  
Computer Software  
Used the software for: Less than 6 months

### "Simpliest and most effecient MDM for Apple Device Management"

October 27, 2020

5.0

We needed to simplify management of Apple devices. We needed an MDM that is effective and simple and didn't require hours upon hours of training to use. Kandji delivered on all points and their support is in a league of their own. Having an MDM that is easy to administer and works as expected takes all the pressure off of wondering if our Apple devices are configured and secured. To be completely honest, the peace of mind gained from using Kandji completely negates any cons I have and makes me infinitely & joyfully patient for the improvements in those areas.

Pros

The auto-app library makes app installation very simple. Custom apps are easy to set up and deploy as you would expect. Their support team is astounding. Their knowledgableable, effective, and quick! Using blueprints to group devices and deploy apps and settings is simple and straightforward.

Cons

Kandji's method of deploying configurations and apps to devices is it's best, and unfortunately the most crippling feature. Blueprints can help organize systems but leads to some frustration when attempting to make a one-off commands. Creating views for your devices doesn't work as expected (although I'm told this is something they are working to improve). Auto-apps require installation if you only want to keep them updated (I'm also told a self-service option is in development that will resolve this).

Alternatives considered

[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[Fleetsmith](https://www.capterra.com/p/184308/Fleetsmith/)

Reason for choosing Iru

We had the entire instance set up within a week. It was so easy and made such an impression that after some basic testing and conversations with their migration team, we were sold.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Jamf was annoyingly difficult to administer, with some features not working as expected, the Jamf binaries failing to communicate, users being able to easily remove and break MDM connections, inconsistent behaviors with policy and configuration profile deployment, etc. What took months to set up in Jamf took about a week to configure in Kandji. We would often find ourselves shrugging in confusion as some apps would install with the built in pkg deployment via policy and others wouldn't (not an issue we have had with Kandji). The support experience was frustrating at best. The fact that we were able to set up, test, and migrate our entire organization to Kandji and that all our settings and apps work should say something.

Review Source

IG

Ian G.  
IT Manager  
Environmental Services  
Used the software for: 6-12 months

### "The Easy Apple Hardware MDM Solution"

July 27, 2022

5.0

Overall, we got what we paid for and the product is great. We’ve had a very successful season thus far and the devices I got back were very easy to wipe and reset for the next user without much of a headache.

Pros

What I like most about Kandji is that it is easy to use and easy to understand - even though I’m pretty technically savvy, it’s verrry barebones and gets the job done. However, if you need complexity - the options do exist.

Cons

I wish there were better tracking options that could integrate with FindMy or something.

Review Source

MA

Majdi A.  
IT Infrastructure Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Incredible product!"

July 11, 2022

5.0

Pros

Kandji makes it incredibly easy to manage Apple products from the easy-to-use interface, easy-to-use Auto-Apps, to the amazing support team. I can go on and on about how incredible the customer service is at Kandji. They are always willing to help us with any questions we may have, no matter how small the issue is. They are incredibly attentive and are always ready to help. 10/10 experience. From the first demo we received, the team at Kandji was on top of their game and were on the call to listen to our requirements in an MDM and show us what they have to offer. Throughout our demo period, they were there to support us to make sure that our team was ready to utilize the platform to its fullest. One of the main reasons that we chose Kandji was because of the incredibly good-looking UI. And, although some products look pretty but have nothing going on under the hood, Kandji is nothing like that. Kandji looks amazing and works, it just works. They have taken the Apple MDM solution and have made it simple and user-friendly with Mac Admins in mind without compromising on any functionality that might be needed. Amazing product!

Cons

Nothing. Our experience with Kandji has been nothing but the best.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

The Kandji team was so amazing at explaining the product and offering us all the support we needed to implement the software. The pricing was also much better than the competition and the UI is a lot less complicated.

Review Source

CS

Carl S.  
Head of IT  
Marketing and Advertising  
Used the software for: Less than 6 months

### "7 minutes from first setup to actual production use"

July 8, 2020

5.0

We are using Kandji to create a perfect zero touch experience, to simplify support and to make instant changes to configurations. We also plan to use it with iOS devices in future, because it supports iPad for business is such a smooth way, we can’t really wait to try it out. The support and help with the team at Kandji has been an absolute joy. They know and love their product for good (and obvious) reasons. As a life long Apple user, admin and admirer I can say that if Apple did their own MDM, it would look like this.

Pros

The setup of Kandji with G Suite defies belief when it comes to ease of use. Importing users took literally seconds with about 220 users. Setting up the Apple MDM certificates with Business Manager is about a few minutes (only limited by internet speed) but the true magic comes in when creating ones first Blueprint. And this is where one grasps the potential of the product as nothing can beat the UI, the speed and the simplicity. I had it up and running so quickly I thought I had forgotten something. This can be handled by first level employees with almost zero experience in the MDM arena. If they can use iTunes, they can use Kandji.

Cons

There honestly is nothing I like least. I am looking forward for them to have an admin client for iOS but again, the website works so well in Safari, it’s not really required.

Alternatives considered

[Fleetsmith](https://www.capterra.com/p/184308/Fleetsmith/)

Reason for choosing Iru

It’s simpler, faster and less complex. It gets the job done but with a certain surprise and delight factor. It is also much easier for lesser experienced folks in support and doesn’t break the bank. We know that users don’t use self service, because if there is actual service any user will appreciate that over having to do the job of a supporter in addition to their own job. With Kandji we won’t need self service, because it helps us to get everything done without the hassle of setting up complex services that run in the background, which we know nobody will use.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

We wanted an interface that is more Apple like. We also wanted things to be fast and instant. Kandji delivers here and that’s why it’s a no-brainier. We also wanted something that suits our needs but is more economically sound. Again, they deliver.

Review Source

Chris K.  
CTO  
Marketing and Advertising  
Used the software for: 6-12 months

### "A perfect match for our needs"

October 28, 2020

5.0

It's been great. The sales process was efficient, and in the few instances where I've needed support, the team have been responsive and have gone out of the way to help.

Pros

As a smaller company without a dedicated IT team, Kandji makes managing our fleet of Macs simple. Transitioning from our previous MDM was straightforward and Kandji gives us the advanced features we need. I really like the in-built templates which gives you a configuration which is aligned to specific security standard, which can then be customized as desired. This allowed us to get up and running in less than a day. The software itself also feels modern - this comes across in the user experience and ease of use, especially when compared to other MDM solutions.

Cons

As a relatively new offering, there are some features I wish were present - one example would be being able to assign an application to a single device without having to create an entirely new blueprint. To thier credit the Kandji team have acknowledged this and seem really receptive to feature requests.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[Addigy](https://www.capterra.com/p/154787/Addigy/)[Fleetsmith](https://www.capterra.com/p/184308/Fleetsmith/)

Reason for choosing Iru

Kanji offered the combination of powerful features and ease of use.

Switched from

[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)

We had outgrown the product and were looking for more advanced features.

Review Source

Vergil S.  
Manager, IT  
Computer Software  
Used the software for: 6-12 months

### "Absolutely Stellar Software"

July 21, 2022

5.0

Overall, we've had an amazing experience. The software continues to impress and serve us well on a daily basis, and the support teams have always been there if we had any issues. Awesome work, can't wait to see where else Kandji goes!

Pros

This software is many things, including beautiful in design and UI, super intuitive and easy to use, fully customizable, and not fraught with the sort of errors we had seen in other software we used for our MDM needs.

Cons

The only thing I've ever taken issue with as far as Kandji's options/features is concerned is missing payloads in the Library from new software releases. However, the plus here is that there are feedback and suggestion options, and the team is very quick to get on any support requests. The thing about the pricing that I am not wholly pleased with is the fact that up to a certain amount of users, we were billed by the 100, even if we only needed a handful of licenses over a specific multiple of 100.

Review Source

RC

Ryan C.  
Head of IT  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Review for Kandji"

July 28, 2022

4.0

I chose Kandji because it would allow us to easily deploy new Macs and apply configuration, policies, and install applications. It took little effort for us to set up the instance from the start and we were able to deploy a new computer with a blueprint within a few hours of beginning to use Kandji. Compared to JAMF, this was a huge win for us. I also loved how easy it was to setup Automated Device Enrollment.

Pros

\- Implementation was simple to figure out on my own - Setting up automated device enrollment took less than 20 minutes and much faster than competing solutions - Support team is responsive

Cons

\- You can't scope policies, configurations, or applications to a group of people or an individual; it has to be scoped to an entire blueprint which is not ideal - There's little reporting functionality. For example, I'd like to run a report on all of the software that is installed across our laptops and you can't do that

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

I've used Jamf for the past decade but Kandji won out due to ease of use and time to implement.

Review Source

JH

John H.  
Production and IT Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easiest MDM to use"

July 18, 2022

5.0

Great experience from on-boarding to tech support to customer success managers.

Pros

The onboarding team made things super easy when moving from JAMF Pro. User interface is extremely clean and easy to use unlike other MDM's that require much more knowledge and skill. The support team is un matched across the board. Never have I had such quick responses to questions or issues (which 99% of the time was user error) Typical response times are under 5 minutes for sure.

Cons

Not much to dislike about the software outside of wishing I had more time during on boarding to get the most out of the software but we had multiple projects going on at the same time so that was more on me then Kandji

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Jamf was like trying to open a walnut with a sledge hammer for what our needs were.

Review Source

RR

Rick R.  
Director, IT & Security  
Media Production  
Used the software for: 1-2 years

### "Kandji has excellent product at a very fair price"

July 18, 2022

5.0

quicker builds. application updates, remote wipes, unlocking users. kandji support is both friendly and capable too.

Pros

My build time for my white glove computer builds is down 75% due to using Kandji. Huge ROI and support win!

Cons

saving views you want to reuse. also including the minor version number for macs. keep those auto-apps coming.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

price, simplicity and ease of use.

Review Source

PW

Paul W.  
CTO  
Internet  
Used the software for: 6-12 months

### "For Macs, I've not seen anything better"

July 12, 2022

5.0

MacOS MDM & Admin that works. We had so many issues with our previous suppliers that we repeatedly saw evidence it was actually physically not doing the job. Kandji is definitely running fully and correctly, along with providing expertise and access which makes my life easier.

Pros

The support is exemplary. I run a small business, and I'm competent but not an expert on Mac admin - having someone who answers emails/intercom without prejudice is amazing.

Cons

I wish they could fix everything! Unfortunately, whilst they try hard, they can't resolve fundamental flaws in the OS's! Whilst the UI of the platform isn't quite perfect (the odd bit is a little unintuitive), it's light years better than most of their competitors.

Switched from

[Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/)

Because MobileIron wasn't very easy to use, and we saw plenty of evidence it wasn't functioning properly. Support was slow and cumbersome.

Review Source

HM

Henry M.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Kandji - a sensible MDM for a fleet of Mac laptops"

March 31, 2020

5.0

Kandji has helped simplify our Mac management experience significantly. Previously, we managed Mac set-up by hand, with checklists and regular checkins. It was time-consuming to set up new laptops, and challenging to reliably roll-out changes to settings across the laptop fleet. With Kandji, we no longer have to spend 1-2 hours configuring new laptops to meet our set up specs, and we can be confident that all security policies are set up correctly and enforced in an ongoing way.

Pros

1) It was very easy to learn how to use Kandji, as an admin. Our team was familiar with Macs as admins, but we had never used an MDM before - and every MDM we read about seemed complex and focused on companies with a big full-time IT staff. When we started with Kandji, we was able to get our first profile running and deployed in less than an hour. It's been very easy to make custom profiles, get connected to Apple business, and roll out across our fleet of Mac laptops. 2) The support has been outstanding. Both by chat and videoconference, all of our questions from the mundane to the obscure have been answered quickly and clearly. Very friendly people, and very committed to getting to the bottom of any issue. For clarity, we have not used Kandji yet for mobile devices or user-owned devices.

Cons

When we launched, there was not a way to enforce installation of certain non-App-store apps (e.g., Chrome, Google File Stream). Kandji has now released a way to ensure those apps are installed, which is helpful. At times, configuration of the blueprints can be confusing. Certain topics are grouped together because that's the way Apple groups them, and it's non-intuitive to more everyday users. Kandji help has always clarified these issues promptly.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Fleetsmith](https://www.capterra.com/p/184308/Fleetsmith/)[SimpleMDM](https://www.capterra.com/p/149414/SimpleMDM/)

Reason for choosing Iru

Kandji appeared to be very easy to use, and did not require full time IT staff. Their blog was straightforward and informative, which led us to believe that we would have a good experience with the team and learn more about best practices for laptop deployment. The price is very reasonable, especially given the high quality product and great support.

Review Source

DH

Devin H.  
IT Systems Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Kandji is awesome"

June 9, 2023

5.0

It has been great to manage our Mac fleet. Flawless execution

Pros

UI, usability, how easy it is to integrate with ABM, Azure AD, and Google

Cons

There are some features that other solutions like JAMF have, and the EDR could use a bit of work.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Cost, and ease of use for our size

Review Source

Jason G.  
Chief Operating Officer  
Computer Software  
Used the software for: Less than 6 months

### "The best Mac management solution"

July 7, 2020

5.0

I have a fleet of 35 Macs used by developers, designers, QA and administrative staff at our custom software development company. My users are very savvy and self-supporting, but we needed to be able to certify to our clients that our endpoints were secure: storage encryption enabled, software up-to-date, and common vectors for attacks closed up. Kandji lets me enforce and monitor those things and many other best practices that save us from downtime, which costs billable hours. Their support has been phenomenal, even going so far as to give me recommendations when I ask about their experiences with antivirus, Wi-Fi management, and the like.

Pros

I love their common-sense approach to everything. Their solutions feel less hacky than other providers I tried and they seem to be very in-tune with Apple. They clearly spent a decade or more managing Macs the hard way so they know how to make it easy for me, an operations person who wears many hats.

Cons

I just have one feature request, and that's for Blueprints to be able to inherit from one another. Right now all you can do is copy. They're considering implementing it, which I imagine isn't trivial.

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Fleetsmith](https://www.capterra.com/p/184308/Fleetsmith/)[SimpleMDM](https://www.capterra.com/p/149414/SimpleMDM/)

Reason for choosing Iru

During my free trial, everything just made sense, the help documentation was thorough, and when it wasn't sufficient, support staff were extremely helpful and stuck with me until I had a solution.

Switched from

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Rippling's hardware management was too simple and too brittle. We weren't using Rippling's payroll or HR functions, so it made sense to switch to a solution tailor-made for Mac management.

Review Source

Dylan D.  
Technology Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Apple device management game changer"

October 30, 2020

5.0

Benefits of our Kandji migration: Saving time managing our macOS fleet through Kandji's built-in library of apps, automation, workflows, and configurations. Moving closer to a true zero-touch deployment of our new Apple device endpoints. Decreased device on-boarding time. Providing a better experience for keeping devices and apps updated for our employees.

Pros

Working with the Kandji team, you can tell they are among the best at Apple device management. The level of effort and care the Kandji team puts into deployment and support is setting a new standard. Security is a front and center focus of the Kandji product. Effortlessly secure your devices and spend less time worrying about your device security. Great end-user experience to manage or enforce updates. Kandji has a library of apps, automations and workflows that can save any IT team time by not needing to consistently manage, update apps and scripts. This was a big differentiator for me, working on a small team that spends time on more than just device management.

Cons

Recent macOS updates have changed and continue to change the way businesses can manage their macOS devices (looking at you kernel and system extensions). Kandji has the product and team that gives me hope that they can handle any future device management changes Apple may make.

Review Source

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