# Page 18 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Iru the right Mobile Device Management solution for you? Explore 477 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181954/Iru/reviews

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Iru

4.9 (477)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Iru

## Showing most helpful reviews

Showing 426-450 of 477 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WO

Will O.  
Head of IT  
Real Estate  
Used the software for: 6-12 months

### "Growing Start-up uses Kandji"

July 27, 2022

5.0

Kandji allowed us to get all of our devices onto an MDM FAST and without much headach. We needed to control dozens of devices that were previously uncontrolled, and Kandji made the manual enrollment process easy.

Pros

Kandji has an incredibly user-friendly interface that I absolutely love. It makes pushing updates seamless and allowed my org to quickly regain control of all of its unenrolled devices.Review collected by and hosted on G2.com.

Cons

I do wish that Kandji would allow for an easier solution to be able to provide remote support to our users rather than having to go through zoom. Otherwise 10/10 would recommendReview collected by and hosted on G2.com.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Less heavy handed

Review Source

RD

Ryan D.  
Director of IT  
Financial Services  
Used the software for: 2+ years

### "Best option for modern Apple fleet management"

June 17, 2025

5.0

Couldnt be happier with our decision to move to Kandji, they have been a huge value add to my tech stack and made Apple management much easier

Pros

We started using Kandji's MDM service to help with managing our fleet of Apple products . We chose this solution because when comparing it with incumbents they had the least barrier to entry and the most functionality for the price . Since implementing it, we’ve seen improvements in compliance with our policies through enforcement and fewer tickets to the IT team regarding installing corporate software, and I especially loves how easy it is to deploy new apps and policies across the fleet. The support team is so quick to answer and willing to really hop in and help build out solutions

Cons

One of the challenges we've faced with Kandji is that since they are newer than incumbents like JAMF some third party providers dont have explicit instructions for setting up their products with Kandji and you have to work a bit harder to implement.

Review Source

TK

Thrasyvoulos K.  
CTO  
Biotechnology  
Used the software for: 1-2 years

### "Well-designed, intuitive Apple Device Management"

August 1, 2022

5.0

Pros

Kandji had a super easy learning curve, and with a few steps, you can achieve a very secure and robust device configuration. We like most the user-friendly interface and the immediate response time on support tickets. We are also using Kandji passport, which allows us to use Okta for laptop logins and have easy access to secure authentication policies.

Cons

The price point is a bit high compared with other systems.

Alternatives considered

[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)

Review Source

MP

Matthew P.  
Manager, IT & Facilities  
Biotechnology  
Used the software for: 6-12 months

### "Kandji over other Apple MDM's; a definite win"

October 5, 2022

5.0

We moved from Cisco Meraki to this product after evaluating all items on the market and found the support, ease of use and technical expertise far superior. We are constantly making improvements to our zero touch environment as well as protecting assets we currently own.

Pros

Support, granularity of blueprints and the ability to add software as we see fit

Cons

Cost (but you get what you pay for). I know its cliché but we really love the product itself.

Switched from

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

Cisco's support is atrocious and the product is sub par, at best.

Review Source

SM

Stephen M.  
IT Operations Specialist  
Financial Services  
Used the software for: 6-12 months

### "Kandji is Amazing"

October 27, 2020

5.0

10/10 would recommend to literally anyone. Every single person that I've interacted with, from Sales, to Execs, to Engineering, and CX Support have been incredibly personable, helpful, and just plain rad people.

Pros

The UI is extremely intuitive, and is obviously very UX driven. I've been using it for well over 6 months and have yet to have an issue.

Cons

I literally have zero complaints about Kandji, but if I had to choose something, it would be nice if we could manage the handful of PC's that we have in our org (primarily a Mac shop).

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[SimpleMDM](https://www.capterra.com/p/149414/SimpleMDM/)

Reason for choosing Iru

Our biggest deciding factor in Kandji was that it had the best use case for our environment, they had the most in-depth security protocols, the best UI, and by far some of the best customer service we'd ever encountered.

Switched from

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

We wanted something more intuitive, with more controls, and more security parameters. I work with several people who like to find flaws in systems and they've yet to poke any holes in Kandji, which is saying a lot.

Review Source

DR

Daniel R.  
System Administrator  
Information Technology and Services  
Used the software for: 6-12 months

### "Why I use Kandji for MacOS MDM"

July 19, 2022

5.0

Pros

Ease of use. Real-time technical support.

Cons

There are still some features we are getting the hang of. Not necessarily a con but there are many options available in many different areas to configure. Making more apps available could also be appreciated.

Switched from

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

More cost effective.

Review Source

LV

Leo V.  
IT Manager  
Banking  
Used the software for: 1-2 years

### "Kandji is the Jamf killer"

July 13, 2022

5.0

Pros

With Kandji, you get 99% of what Jamf does out of the box with a far more intuitive interface and setup time to get 100% deployed can be a day or less compared to Jamf's two weeks. Jamf doesn't get it, they're slow to evolve, their UI is stuck on the same thing since 2012. Also Jamf has a chip on their shoulder. Their pricing is rediculous. Kandji is what Jamf should have been. They do it better, faster, cheaper, easier.

Cons

The problems I'm solving are the ones that Kandji is designed for, Apple MDM. It gets the job done without me having to continually work within the application

Reason for choosing Iru

I chose Kandji because the Jamf sales team could not or would not give me more technical information about Jamf Protect. Also their stance as being the longest running Mac MDM and the best does not sit well with me. The sales staff are pretty arrogant in that respect. It was a big turn off

Review Source

MR

Michael R.  
Managing Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Best in class solution for managing complex macOS and iOS environments"

July 14, 2022

5.0

Overall the experience has been fantastic, especially with onboarding and support. The Kandji support team should be held up against other competitors in the enterprise MDM space.

Pros

Kandji is incredibly easy to use, especially when compared to it's primary competitor Jamf. We evaluated both products and while Jamf had us feeling like we needed to enrol in a course to be able to use the product, we had a proof of concept going in Kandji in less than a day with no prior training.

Cons

Kandji could use some more advanced functionality for power administrators. It's ease of use sometimes makes it harder to access advanced controls.

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Review Source

AR

Alan R.  
IT Ops Manager  
Financial Services  
Used the software for: 1-2 years

### "Great product"

July 11, 2022

5.0

Why you chose Kandji & problems solved: We looked for Zero-touch deployment and remote management of our Mac devices. Although we have not quite realized some of the value-added features, such as lift-off, we are happy with the functions we currently have in place.

Pros

Pros: The tool fits our organization well. Once we got used to the Apple Device Manager Integration and how blueprints worked, we quickly made good progress through our list of requirements.

Cons

Cons: Support was an issue at first, which slowed us down- mainly as we are in the UK. However, they have since increased their support model to cover more hours. It's a shame Kandji didn't quite align with our SSO requirements. However, there are good things on the roadmap we are looking forward to seeing.

Review Source

CG

Chris G.  
System Administrator  
Investment Management  
Used the software for: Less than 6 months

### "Kandji"

July 29, 2022

4.0

Pros

Like the automatic patching features, but the ability to enforce updates sooner, such as immediately when it comes to security patches would be great.

Cons

Cannot deploy specific software for 1-10 users without having to create an entire new blueprint and this can get out of control very quickly.

Review Source

HA

Herb A.  
Director of Systems & Technology  
Apparel & Fashion  
Used the software for: 1-2 years

### "Our Kandji MDM Experience"

July 25, 2022

5.0

It's made MacOs and iOS device management a breeze.

Pros

The ease of use. It makes device deployment and administration for MacOs a breeze.

Cons

Wish it was easier to customize the Dock for each Blueprint.

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[SimpleMDM](https://www.capterra.com/p/149414/SimpleMDM/)

Reason for choosing Iru

Ease of use.

Review Source

ZC

Zeb C.  
CTO  
Media Production  
Used the software for: 6-12 months

### "The best Apple MDM around"

July 26, 2022

5.0

It's really great, helps us loads to deploy systems fast. Very granular control over al systems. Managing hundreds of macOS and iOS devices and having uniform installs for different departments.

Pros

It helps us to deploy dozens of systems and reconfigure and update them in our distributed business very easily and fast

Cons

The only thing I'd love to change is being able to force installations from blueprints rather than in the custom apps

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

It was faster, better, simpler and better customer service/support.

Review Source

BE

Brad E.  
IT Director  
Religious Institutions  
Used the software for: 1-2 years

### "Great Product"

July 25, 2022

5.0

Device management of all Mac products. Allows us to be hands-off on updates, installs, and control the security of all of our mac products. We also love the setup features that will enable us to create templates and once assigned, everything is ready to go for the end user.

Pros

The ease of setting up templates to manage different mac products is fantastic.

Cons

Any limitations it has seem to be primarily because of Apple not giving them the ability to add those things to configuration. Much of this is not a big deal though.Review

Review Source

JD

James D.  
Tech Lead  
Computer Software  
Used the software for: 6-12 months

### "Up and running quickly, simply, and without issues. "

July 12, 2022

5.0

IT administation isn't my primary role, nor do I have the time for it to be. I needed a product that I could setup quickly, onboard users with minimal fuss, and have confidence that it was going to look after the device fleet proactively. I also needed a tool that would suppory my company in passing ISO 27001 auditing. I was supported getting Kandji up and running quickly, simply, and without issues. The UI is clear and easy to manage. I was able to get all my users onboarded without issues. Kandji is looking after devices and I've got confidence that the devices are secure.

Pros

The support team has been proactive, not just throughout the onboarding process, but throughout the process. We're a small client comparatively speaking and I feel like I get the support of a much higher level client!

Cons

I really have nothing negative to say about this product. It's served the purposes we bought it for perfectly.

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)[Fleetsmith](https://www.capterra.com/p/184308/Fleetsmith/)

Reason for choosing Iru

Cheaper, easier setup, better sales pitch, better support

Review Source

TD

Thomas D.  
IT Support Engineer  
Human Resources  
Used the software for: 6-12 months

### "Intuitive and easy to use MDM"

July 29, 2022

5.0

Having a small support team with 60-70 offices around the country it used to be impossible to keep every machine up to date and secure, once enrolled in Kandji this is not longer the case.

Pros

Once you've got your blueprints set up, adding new devices to your fleet becomes a matter of minutes. The combination of standard apps and self-serviced apps makes it very easy to have a blueprint that's sufficient for everyone.

Cons

If you're working with a lot of different blueprints it can become a bit convoluted and hard to check at first glance if everything is added etc. A few more reporting options would solve this.

Review Source

SS

Satham S.  
IT Admin  
Information Technology and Services  
Used the software for: 6-12 months

### "A worthy Jamf Alternative"

July 21, 2022

5.0

Pros

Liftoff is a top feature --> Ship the MacBook directly from Apple to employees in any country, Kandji takes care of the rest. One-Click Templates --> Push CIS level security settings on the tens of MacBooks in minutes Their support team --> They are instant and reactive Kandji passport integration with IAM solutions

Cons

Reporting features could be better At this stage, the available features are delivered greatly and they have a frequent update cycle. So having high hopes that it will be implemented soon

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Remote Mac management CIS Standard Compliance Endpoint Readiness for Certifications like ISO Saved a lot of time and local presence for setting up MacBooks. New employees are up and running in literally minutes.

Review Source

TA

Toufik A.  
Application Security Engineer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I'm not regretting to purchase Kandji"

July 20, 2022

5.0

Very happy about the overall experience and easiness to use Kandji.

Pros

Awesome user interface and user experience. It helps me save my mental load by offering an intuitive and comprehensive interface to use.

Cons

The pricing model was, at first, confusing and not to our advantage when we start with a small number of devices.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Iru

Better interface, and cheapest after a numbers of enrolled devices.

Review Source

JD

Joseph D.  
CTO  
Information Technology and Services  
Used the software for: 6-12 months

### "Modern Apple device management for security-conscious organizations"

July 1, 2020

5.0

Being a SaaS product catering to the finance vertical we have strict device management requirements (both internal policies as well as external compliance regulations). Kandji’s library of parameters and compliance templates helped us achieve a high level of security and compliance immediately (without spending months building each policy from scratch).

Pros

We switched to Kandji from Jamf (after testing a few other Apple device management solutions on the market) and couldn’t be happier with the results. The interface is intuitive and has allowed us to easily manage a rapidly growing fleet of macOS devices as well as a few iOS/tvOS devices. One of our favorite features is the parameter library - hundreds of common macOS device controls/policies that you can toggle on or off, saving us countless hours of scripting and remediation. Kandji has also enabled true zero touch deployment, so we have the ability to drop ship brand new devices to new team members without touching the device or setting it up manually, which is crucial given that much of our team is remote and we are growing quickly.

Cons

It can be challenging to keep up with the pace of change in the Apple ecosystem - for example, each new OS release brings new device management capabilities and security features for us to consider. However, Kandji has been very quick to support these changes; every couple of weeks there is a new product release, a new profile they are supporting, etc.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Review Source

LI

Laimonas I.  
IT  
Information Technology and Services  
Used the software for: 2+ years

### "Simple MDM for Apple devices"

July 14, 2022

5.0

In general I am very happy with Kandji. It helps to set up Macs without even touching them :) It also helps us keep in compliance with our security requirements.

Pros

\- User-friendly interface - Lift-Off - Easy profiles deployment - Zero-touch deployments - Very helpful support

Cons

The website could be more responsive on mobile devices. And I don't like how pagination is implemented (it resets after page reload). I wish they had feature to apply configuration to one device without copying all blueprint.

Review Source

DW

Dan W.  
VP of Ops  
Computer Software  
Used the software for: 1-2 years

### "We just renewed another year of Kandji"

September 16, 2022

5.0

We wanted an MDM solution for our Mac hardware and Kandji was the best option. Still using after 2 yrs

Pros

Its important to me that my remote IT team can remotely manage my remote workforce. Kandji makes it easy to keep an eye on our hardware while keeping it safe and secure. Even if I can't see it in person.

Cons

I'd like better ability to let my workers schedule things like major OS software/patching updates. So they could do it at night while sleeping, or on the weekend. Currently this seems hard to do or so the IT guys tell me.

Review Source

TW

Terry W.  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Amazing Product"

July 25, 2022

5.0

Pros

Just the feature set of Kandji seems to outclass most every other product currently. And I must say their staff, support staff, and sales, were top notch.

Cons

The main con I think was price. That was the harder sell, but in the end it was worked out.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/)

Switched from

[Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/)

The limited features, and lack of any real support with Jamf now.

Review Source

RE

Ryan E.  
IT Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great MDM solution for Macs! "

July 7, 2020

5.0

Overall, I really like Kandji and would recommend it to companies who need some kind of MDM management. Kandji definitely doesn't have the most features available as competitors, but for the price it's great. I could see a lot of smaller companies using Kandji. As Kandji grows and has more features, they will be a great option for larger companies too.

Pros

\-Very easy to deploy -Packed features for the price -Very affordable way to get started in MDM for compliance, organization & management -Great customer service -Lots of things are already automated for you, no custom code needed -Still have the ability to create custom automation if you please

Cons

\-Still a developing software in the making -Doesn't have as much features as other MDM solutions out there, but this is a great starter and price point -Would like to see more control options in the future

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Fleetsmith](https://www.capterra.com/p/184308/Fleetsmith/)

Review Source

DH

Doug H.  
Administrative Supervisor  
Construction  
Used the software for: 6-12 months

### "Easy to Use, Powerful Device Management"

May 21, 2020

5.0

I am in no way an IT professional, but with Kandji that doesn't matter. The options you can use to setup your devices are written plainly for anyone to be able to setup devices to match their needs. If you have a question, you can chat with their team to get it answered. This service really makes device management simple and painless. Before Kandji, I was managing devices using a spreadsheet and manually installing apps and adding printers. Now I can order a phone or computer straight to the office that needs it, and when they plug it in, Kandji knows what to setup to get them going. I've saved a ton of time using it and I know longer have to worry about bricked iPhones upon employee termination, so it really is a must-have.

Pros

The app is elegant in it's design, so much that everything it has to offer is incredibly useful. But If I had to pick one thing to praise the most, it would be the ability set restrictions on software versions. I can make sure all of the devices in our company are running the latest versions of software we use every day. And its easy to setup, too!

Cons

This is difficult for me, because the team behind Kandji really put a lot of thought into their product. There's nothing I've found to be lacking or missing. We do have a few Android and Windows devices that we have to manage separately, and it would be very helpful if Kandji could be a one-stop shop for everyhting; but this isn't in the scope of their service and I knew that going in.

Review Source

CB

Christian B.  
IT Administrator  
Information Technology and Services  
Used the software for: I used a free trial

### "First attempt of auto device enrollment killed/locked out device"

April 11, 2023

1.0

Showstopper during trial as hardware kinda "killed"/locked out.

Pros

support was responsive, but not really helpful in my case.

Cons

First enrollment led to MacBook start in a pixeled blue screen after login window appeared for a few seconds. Then auto-reboot, same behaviour, infinite loop. Attempt to safe boot, NV RAM reset or restore did not work because Kandji obviously set a Firmware password on the device, but did not escrow it back to Kandji. Support assumed a hardware issue, which is ridiculous and more than a "co-incidence", because MacBook worked fine before enrolled to Kandji. So this leaves MacBook unuseable to us, which is a show stopper for the trial.

Reason for choosing Iru

Good support, promising features, ease of use.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Pricing, promising features, ease of use.

Review Source

Reza R.  
IT Manager  
Retail  
Used the software for: I used a free trial

### "Well made product"

February 21, 2023

4.0

Overall it's an immaculate and well-made product which I believe is a good deal for its money.

Pros

The best thing about this product is the UI which is really user-friendly and makes it easy to manage almost every part.

Cons

I was comparing this product with ours which is Jamf, compared to it, Kandji doesn't have some functionalities but hopefully, they're adding them gradually.

Alternatives considered

[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)[ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/)

Review Source

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