# Page 6 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Iru the right Mobile Device Management solution for you? Explore 480 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181954/Iru/reviews --- Iru 4.9 (480) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Iru ## Showing most helpful reviews Showing 126-150 of 480 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RA Raheel A. IT Manager Automotive Used the software for: 1-2 years ### "The Collecting Group - Kandji review " October 24, 2025 5.0 its a great MDM - no issues day to day, barring an occasional small hiccup - loving it. We've got a very good account manager also. Shout out to Camille. Pros It's easy to learn, use, and customise and so easy to enforce software updates and patch management. Cons Not as many granular options - but a small issue. Also would be better if Threat and Vulnerability were all part of the same initial package instead of add-ons. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Addigy](https://www.capterra.com/p/154787/Addigy/) Reason for choosing Iru Price, offerings, ease of use and functionality Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) This was managed by a 3rd party on our behalf. We wanted something in house to manage ourselves. Review Source JT Jeg T. InfoSec Manager Information Technology and Services Used the software for: 2+ years ### "Kandji MDM Review: A Modern Apple Device Management Solution" June 16, 2025 5.0 The use of Blueprints allows for streamlined device provisioning and policy deployment. This helps standardize configurations across devices while saving administrative time. Customer support is responsive and knowledgeable, and the online documentation is thorough and easy to follow. Pros We started using Kandji's MDM service to help with managing our Mac OS devices and apply controls & policy. We chose this solution because it was very simple to use and the dashboard is easy navigate and work with. This significantly reduces the learning curve for our team. Since implementing it, we’ve seen improvements in our security posture. The support we receive from the Kandji team is great which makes the whole experience even better. Cons Kandji is limited to managing Apple devices. Organizations with a mixed OS environment will need an additional MDM platform to manage Windows or Android devices. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Zero-Touch Deployment Integrates smoothly with Apple Business Manager (ABM) for fully automated device enrollment, ideal for remote work environments. Review Source CT Clayton T. Information Security Manager Retail Used the software for: 1-2 years ### "Get Kandji" September 24, 2025 5.0 Quite incredible. Kandji has allowed us to meet and achieve our goals for software deployment, software patching, endpoint compliance, reporting, and integration with other SaaS systems. It's been an excellent tool for us. Pros Kandji is incredibly simple to use and lightning fast. 95% of the software deployment, patching, and security configuration changes I needed to implement were pre-packaged and ready to go. Cons The interface took some getting used to as it is a bit different than other MDMs. But it has an intuitive design and is easy to get used to. Alternatives considered [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Better features, the demo was more compelling, the speed at which the tool implements changes. Kandji also seemed very committed to continuous improvements. Switched from [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) Needed a more mature MDM solution with more robust application deployment, patching, and endpoint configuration. Review Source LG Lucas G. CEO Internet Used the software for: 1-2 years ### "Iru saves time! " November 24, 2025 5.0 Our overall experience has been very positive. The platform really shines when you’re managing an Apple-device fleet: it simplifies onboarding, dramatically cuts down repetitive tasks (like software deployment, patching, update enforcement), and helps maintain a strong security posture. The admin interface is clean and well-designed, and support has been responsive and genuinely helpful. For teams focused on Apple device management, Kandji stands out as a smooth, reliable solution. Pros Iru saves us a lot of time. fast learning curve, great for our apple ecosystem, super easy and clean UI Cons i don't like the pricing system (tiers of 25 licenses) because it doesn't suits small businesses like ours. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru ease of use, clean ui, fast onboarding, customization Review Source SG Sam G. Information Security Manager Information Technology and Services Used the software for: 6-12 months ### "Fantastic MDM!" September 10, 2025 5.0 Our experience with Kandji has been overwhelmingly positive and transformative for our IT operations. The platform delivered on its promises from day one—implementation was straightforward, and we saw immediate improvements in our device management efficiency. Pros Kandji has been transformational for our organisation—incredibly easy to implement and delivering immediate results. We've eliminated manual app patching and the constant follow-up with users about OS updates, with everything now streamlined and automated. The Kandji support team has been outstanding, providing exceptional responsiveness whenever we've needed assistance. Their new vulnerability management add-on has enhanced our endpoint visibility, significantly strengthening our overall security posture. Cons The only thing that comes to mind is the auto app library could be larger but this isn't a huge issue and apps from the Apple App Store can also added through integration. Review Source RR Rao R. Security Engineer Environmental Services Used the software for: 6-12 months ### "Kandji Review - CDP Worldwide" September 12, 2025 5.0 So far so good, everything works as expected. Love it! The customer support and overall platform is great! Kandji has security in-mind when they are building their products which is great to see in todays world! They understand what their customers want. Pros Love how easy and simple it is to configure the library items and get things working quickly. The customer service is by far the best I've ever experienced with any product. Cons Third-party applications are a slight challenge such as Privileges App. As this is open source, there is minimal support for this product and I've seen a few cases where we are having to create new profiles for users just because this app is failing to work on their current profile. Would be nice to see support for BYOD. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Addigy](https://www.capterra.com/p/154787/Addigy/) Reason for choosing Iru Best overall and suited our needs and environment. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Better asset management for MacOS overall. Review Source RK Richard K. Senior System Administrator Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Easiest and most Professional MDM for Mac" July 16, 2025 5.0 Coming from other MDM solutions, Kandji really made Mac management easy to setup and use. Their support always has the answer for any trouble we might experience and are always available. No " We need to contact engineers and will get back to you in an e-mail " If you ask them something they have the answers right away. It's worth every penny. Pros Kandji made device preparation and management the easiest I have ever experienced. Everything just works without any headache. Cons Made the team a little bit lazy around inventory tracking, because we easily know who has what device. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Iru Trial period has been a good experience, also the professional look and ease of management. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Endpoint Central broke all the time. They made license counting shady and we were scratching our heads where are all the licenses went to. Review Source JM Joshua M. IT Manager Consumer Goods Used the software for: 1-2 years ### "Kandji's always improving " June 18, 2025 5.0 Kandji is a solid, efficient and well supported platform. I feel that most questions I have are easily answered or if not support is responsive. For maintaining our mac fleet its a critical piece of our company and the efficiency built into the platform such as auto apps make it simple and easy to keep the day to day operations running smoothly. Pros Kandji has been great about improving their platform over time. For example, the new blueprint assignment maps are awesome! It has really helped me visualize my deployments and cut down on the number of blueprints we need. It also has been much quicker for devices to receive their pushes in the hew maps. Cons Device identification and grouping can be a little cumbersome. I would like to be able to have a dynamic way to identify devices that cannot receive the most recent OS updates and need to do some workarounds to achieve this. Review Source GS Greg S. IT Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Happy Customers" February 19, 2026 5.0 Very positive, we'd recommend Iru to anyone whether they are standing up an MDM for the first time or migrating from another. Pros We came from a popular Mac-focused four-letter MDM and have really enjoyed the Iru platform. Customer support is night-and-day easier, the product is more than capable for our enterprise compliance needs, and you don't feel like the product is getting worse+costing more due to private equity ownership. Cons I do wish there was more enablement with custom needs. Anything that requires a script to run, support is hands-off. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) JAMF decided to raise prices with no value add that pertained to our needs. Review Source JD Jordan D. IT Manager Information Technology and Services Used the software for: 6-12 months ### "MDM done well!" October 21, 2025 5.0 Overall the support and system itself is a win. We were able to cut down on cost and increase ROI with our migration. Pros The ease of use for Kandji is amazing. Very simple migration and deployment process. All of my applications can be managed, even the ones we do not deploy. The built in vulnerability and EDR features are amazing. Cons I do wish their liftoff feature could be used in the assignment map rather than being segmented out to multiple blueprints. Alternatives considered [Fleet+](https://www.capterra.com/p/205773/Fleet-FMS/) Reason for choosing Iru Too much overhead for the open source MDM solution. And the vulnerability management and EDR solutions in Kandji were a more valuable. Switched from [Jamf Protect](https://www.capterra.com/p/209028/Jamf-Protect/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) The cost of Jamf was high and the platform was overly segmented Review Source PK Patrick K. Desktop Engineer Law Practice Used the software for: 1-2 years ### "Kandji - MDM Standard for Mac" April 28, 2025 5.0 I have enjoyed the process so far. Setup was intuitive, upkeep has been easy. They are always open to feature requests, and my experiencess within Kandji onboarding and support were all very positive. Pros I appreciate that Kandji just seems to work. With other products I've found inconsistent results, but Kandji just seems to do what it's supposed to do. That's really all that I ask for, and Kandji delivers. If I ever run into issues with Kandji, their support is as good as it gets in the industry. Cons I appreciate Kandji's simplicity, but I have run into a few items that require bootstrapped solutions instead of something native within the console. I think with time and development Kandji will continue to build out a lot of gui based capabilities that currently require scripted solutions. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Kandji is a smaller company and I felt better about my access to and experience with support. Switched from [Workspace ONE](https://www.capterra.com/p/206931/VMware/) VMware/Broadcom divesting from EUC. I was not happy with the product, and not optimistic that it would improve with the divestment from VMware and my experience with Omnissa. Review Source Dean H. Sr. IT Manager Health, Wellness and Fitness Used the software for: 2+ years ### "The Best Apple MDM Solution" July 24, 2025 5.0 Pros Very easy to deploy. Was able to get the platform rolled out in one business week. The UI is very intuitive and easy to administer. The Prism module is great when digging into something for your fleet. Their EDR functionality is great and doesn't require a separate agent install. The support team is super responsive and helpful when needed. Cons Rarely we will get some false positives flagged by the EDR but that is improving and not a frequent problem that we run into. Review Source KK Krystian K. Senior IT Ops Information Technology and Services Used the software for: Less than 6 months ### "Freshly onboarded happy customer ;)" November 6, 2025 5.0 As of now we're super happy and would definitely recommend your product to others. We're also looking forward to more features and portal development to make it even better and we're confident you can do it :) Pros Reliability - something that we as the IT team been missing for a long time with our previous MDM solution. Whatever we work on, whatever we enrol to our devices we're very confident it's gonna work just fine and it takes away a lot of headache from us. Cons I would not say I didn't like something but rather that I see some place for some development that would make the device management a bit easier. Eg. some insights on app usage of devices, runtime etc. exemptions of library items for single devices, a bit more flexibility on updates push timeframe. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru Your product looked more developed and overall we were more happy with it during the test phase. + the communication with your team was much better. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) mainly do to its lack of reliability, constant issues that we were experiencing for a long time and pricing. Review Source PM Priten M. IT Analyst Consumer Services Used the software for: Less than 6 months ### "IT JUST WORKS!" July 23, 2025 5.0 Overall the experience has been great. Everything works well. There is some room for improvement. But overall I would highly recommend. Pros \- It just works! - Super simple to setup and maintain. - The intergrations work seamlessly - Support is wonderful. - Has a lot of functionality - The security templates are really useful - Pricing is fair Cons \- The whole Entra or even Google setup for logging into computers is a bit clunky and confusing to setup and manage. - Limited support out the box for industry standard apps like SentinelOne and limited support. - No remote management software built in. - No proper solution to giving users temp admin access. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Cheaper and better funtions. Just liked the product more! Lot simpler Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Unable to manage apps on machines, poor mdm support Review Source II Ivo I. Technology Director Food & Beverages Used the software for: Less than 6 months ### "The best MDM platform on the market!" October 9, 2025 5.0 From the moment I found out about Kandji, to present day where we have our entire fleet on their MDM and EDR services, the team at Kandji has been absolutely phenomenal to work with. Their services are world-class and our entire organization (especially IT) feel assured that our computer fleet is protected and streamlined. Pros Kandji offers a robust MDM solution that is as approachable as it is granular in its functionality. We are a small team so it was critical to find an MDM that covered our needs but also allowed us to get signed up without a prohibitively steep learning curve. I feel assured, knowing that we can scale the service as our needs and organization grow. Cons There is a learning curve but that's to be expected. As someone who is coming from the Creative Tech space (audio plugin software development), there was a considerable learning curve involved in getting me up to speed with MDM, EDR and all of the various associated subjects. Having said that, I can't really put this on Kandji as a "Con" - if anything, Kandji makes things as approachable as humanly possible. I truly can't think of a con other than the pricing but even that is very reasonable and competitive. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[Rippling](https://www.capterra.com/p/172127/Rippling/) Reason for choosing Iru Better UI/UX, More modern functionality, better pricing, US-based support, etc. Review Source Moe H. Associate Director, Digital Workplace Systems Biotechnology Used the software for: 2+ years ### "Great Experience - 5 Stars! " July 11, 2025 5.0 Kandji has been so great as a Mac MDM that I recommend it to everyone. I will be using it at every company that I work at. Pros how easy it is to implement, maintain, and get support whenever needed. Within few weeks I had Kandji fully configured, all machines added, integrated it with Azure and SSO, and rolled out to users. Cons After all its improvements, there's not much that I dislike about Kandji besides maybe reporting capabilities. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Cost and ease of deployment and implementation. Review Source BT Braydn T. Platform Architect Capital Markets Used the software for: 6-12 months ### "Solid MDM solution with great setup process, but the software library could use some improvements for better workflow" July 21, 2025 5.0 My overall experience with Kandji has been very positive despite some minor frustrations. While the software library has room for improvement, the platform's ease of setup and solid feature set make it a reliable choice for mobile device management needs. Pros The initial setup process was remarkably straightforward and user-friendly, which made getting our device management system up and running much faster than expected. Kandji offers a nice collection of features that cover most of our mobile device management needs effectively. The interface is intuitive and the core functionality works reliably for day-to-day device administration tasks. Cons The software library can be challenging to navigate and work with at times, making it more time-consuming than necessary to find and deploy applications. The library interface could benefit from better organization and search functionality to streamline the software management workflow for administrators. Review Source SE Siwar E. CISO Medical Devices Used the software for: 6-12 months ### "Kandji Makes Apple Device Management Effortless and Reliable" July 9, 2025 5.0 Our overall experience with Kandji has been excellent. It has made Apple device management simple, scalable, and even enjoyable. We trust the platform completely and feel confident knowing our fleet is in good hands. We’ve recommended Kandji to others and will continue to do so it’s a product we truly believe in. Pros Kandji has been a game-changer for our team. The platform is beautifully designed, easy to use, and incredibly powerful. We especially love the automation features, which save us tons of time and ensure our devices are always secure and up to date. The Auto Apps and pre-built configurations make setup fast and consistent. Support has also been fantastic — responsive, knowledgeable, and genuinely helpful. Cons Honestly, there’s very little to criticize. If we had to mention anything, it would be amazing to have built-in remote screen sharing functionality (similar to AnyDesk) to help provide direct technical support when needed. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) Reason for choosing Iru Price was more fit to our needs and budget Switched from [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) We’ve transitioned to being a Mac-only supported company. Review Source mD marwa D. IT support Accounting Used the software for: 6-12 months ### "Powerful Apple MDM with Excellent UX and Strong Security Focus" August 7, 2025 4.0 Overall, Kandji is a powerful, modern MDM solution that greatly improves the experience of managing Apple fleets at scale. Once properly configured, it reduces overhead, ensures compliance, and gives IT teams confidence in their fleet security. Like any robust platform, there’s a learning curve and occasional edge-case hurdles (like firmware lock handling), but support and documentation are solid. Pros Pros: What did you like most about Kandji? Kandji makes Apple device management incredibly streamlined. The UI is clean, intuitive, and modern ,much better than older MDMs. Automated app patching and Blueprint management save tons of time. I also appreciate the visibility into device compliance and the ability to push critical configurations remotely. Customer support is responsive and knowledgeable. Cons Recovery Lock / EFI password management can cause issues when wiping or reassigning devices. While the feature is valuable for security, it can block erase operations unless removed ahead of time. This isn’t always clearly surfaced until after the erase fails. I’d like better automation or clearer pre-flight warnings for these cases. Review Source Benedikt B. CIO Information Services Used the software for: 2+ years ### "Effortless Apple Device Management with Exceptional Support" August 7, 2025 5.0 Kandji has helped us streamline our entire Mac fleet management. From onboarding to policy enforcement to ongoing compliance, device management is nearly invisible for our end users — precisely what we want. The platform feels modern and reliable, and the Kandji team cares about product quality and customer success. Pros Kandji’s standout feature is its intuitive interface combined with powerful automation. Thanks to Auto-Enroll and zero-touch deployment, setting up new Macs is a breeze. The pre-built library of scripts and compliance controls has saved us countless hours of custom configuration work. The integration with Apple Business Manager is seamless, and Kandji continuously rolls out thoughtful updates that genuinely improve workflows. Cons The biggest downside is limited support for non-Apple devices, which isn’t a significant issue for us but could be for mixed-environment organizations. The pricing is also on the higher end, especially for smaller teams. Review Source MG Michael G. Head of IT and IAM Financial Services Used the software for: 1-2 years ### "My favorite MacOS MDM" July 19, 2025 5.0 Very positive for the reasons I mentioned above. It's also pretty easy for our staff to pick up who have less MDM experience. Pros The UI has a very clean and intuitive design, which is also very easy and pleasant to use unlike other MDMs I've used in the past. Cons As a newer product, there are some features which are lacking maturity. Reporting and some advanced querying via the UI do not quite yet have parity with some of their more mature competitors. (Although I usually find it can be done via the API) Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Cost, complexity, and JAMFs relative instability. We had devices constantly failing to connect to JAMF. In two years I think we've had only 1 or 2 devics which dropped off from Kandji and needed to be re-enrolled. Review Source PM Phillip M. Sr. Network Engineer Marketing and Advertising Used the software for: 2+ years ### "Kandji Rocks!" July 16, 2025 5.0 Was a Jamf shop for a long time and then Kandji came along and made everything better for us. This was huge around the time of Covid and allowed us to seamlessly move to a remote workforce. Pros Kandji is very simple to use and understand and the UI is very user friendly. This makes it far simpler for us to train people and for them to understand how to use the platform. Cons Not much I don't like about Kandji. It has helped us change the way we manage our Mac fleet. I would have said they didn't have some of the granular features that Jamf has but they have cured that. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Remote workforce and and at that time there was no solution that worked for us with Jamf. Review Source AK Andy K. VP, Infrastructure and Security Apparel & Fashion Used the software for: 2+ years ### "Iru for the win" December 18, 2025 5.0 100% positive and a must have MDM for Macs over Jamf or any other competitors on the market. Product is high quality, effective, and a great product team that listens and caters to customers' feedback which is what makes Iru an absolute stable in my IT stack. Pros Reasonable pricing, ease of use/administer, feature rich and highly flexible in securely management macs with blueprints, assignment maps, auto apps, and custom apps. Cons The rebranding to Iru. Kandji was perfectly brand in my opinion. Outside of that, I don't have any dislikes to Iru. Review Source DM Doug M. Director of Technology and Operations Financial Services Used the software for: 1-2 years ### "Excellent Platform" June 18, 2025 5.0 Kandji is now a core tool for us. It's a pricing point, but we see the value in the cost associated with it. Pros We enjoy how intuitive the platform is to use. Support has been wonderful. I typically get someone who understands the platform in detail Cons I don't have much. There are small bugs along the way, which is to be expected in technology, but they are usually resolved within a reasonable amount of time. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru Ease of use and connectivity to Entra ID for app management. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Intune fell short on managing Mac devices. It was not real time, and it was retrofitted to "support" Mac, whereas Review Source LT Lam T. It Helpdesk Restaurants Used the software for: 1-2 years ### "Popmenu Kandji Review" June 16, 2025 5.0 I’ve had a great experience with Kandji overall—support has been fantastic, and Kaylee, my CSM, has been incredibly helpful! Pros Kandji made it incredibly easy to enforce security baselines and deploy updates without manual intervention. The user interface is also clean and intuitive. Zero touch deployment and ABM integration is also huge! Cons I wish Kandji was able to show more specific live specs of the machine. For example I wish I was able to see how much RAM a device is using. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru Kandji stood out for its clean, user-friendly interface and competitive pricing. Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) NinjaRMM was missing several features we were looking for. We also compared Kandji against multiple competitors. In the end, Kandji stood out for its clean, user-friendly interface and competitive pricing, which played a major role in our decision. 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