# Page 8 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Iru the right IT Management solution for you? Explore 480 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181954/Iru/reviews --- Iru 4.9 (480) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Iru ## Showing most helpful reviews Showing 176-200 of 480 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PP Paolo P. Director of ICT Architectures and Operations Insurance Used the software for: 1-2 years ### "Reliable and easy-to-use MDM solution for Apple devices" November 10, 2025 5.0 Managing around 250 macOS and 200 iOS systems has become much easier since adopting Iru. The platform is stable, reliable, and well integrated with Apple Business Manager. Overall, it’s a solid MDM solution that I would definitely recommend. Pros Iru is extremely intuitive and easy to manage. It simplifies the deployment and ongoing management of our macOS and iOS devices, offering a clean interface and clear policies. The automation features save a lot of time compared to other MDM solutions we used before. Cons The customization for very niche workflows could be further enhanced; however, the current scope already covers the vast majority of our needs. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) We switched from Jamf to Iru mainly for its simplicity and ease of use. Iru offered a more modern interface and faster setup, making device management more efficient for our team. Review Source AP Adonis P. Sr. Systems Administrator Information Technology and Services Used the software for: 2+ years ### "Kandji is extremely Solid" July 11, 2025 4.0 Overall, we are very happy with Kandji, however their price has crept up over the years and the lack of advanced features may be a blocker for some, but not matter to others just looking for the basics. Pros Kandji handles the MDM basics extremely well. We run into very few operating issues if any. Their support is top notch and probably the best resource for smaller teams! Cons You will not find a lot of advanced features like Smart Groups or extension attributes and Kandji's pricetag has been slowly inflating beyond their core value I believe. Switched from [Jamf Connect](https://www.capterra.com/p/233551/Jamf-Connect/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Filevault issues with Jamf that they could not resolve after many months. Review Source AD Anuj D. Senior IT Support Specialist Retail Used the software for: 1-2 years ### "Great Product for MDM Needs" July 11, 2025 4.0 Kandji is simple and easy to use. Love how it deploys well on our Macs and apple devices. Easy to use and understand. Pros It is extremely easy to use and deploy. The support is great, I have never had a bad experience with support and they are fast and efficient. They have a great library and it is easy to sync apps from ABM to our Kandji instance Cons Personally I don't like how you cannot access library when you are over the device limit as it causes some limitations in our work. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru The ease of connecting our IDP with Kandji so that users have a seamless experience when setting up their laptop Switched from [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Ease of use and price. We are a growing company and being able to properly manage and integrate with Okta made kandji the product. Review Source NF Nick F. IT Ops Manager Information Technology and Services Used the software for: 1-2 years ### "Easy Apple MDM" June 26, 2025 5.0 Excellent, works perfectly in our environment and with our compliance tools etc. When the EP module is bit more mature will likely onboard that as well Pros Ease of management and implementation - Getting Kandji up and running was a breeze, the blueprints etc make logical sense, and transition from trial to production was instant Cons Wish it covered Linux and Windows so I could have just one MDM! I've yet to use another MDM platform that's half as functional and easy to use. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Eat of use, functionality, attractiveness of design and layout, integration with Mac OS Switched from [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) Eat of use, functionality, attractiveness of design and layout, integration with Mac OS Review Source CP Chris P. Senior Information Security Analyst Education Management Used the software for: 1-2 years ### "Kandji MDM for the Win!!" October 3, 2025 5.0 Wonderful... I wish all of our vendor's followed through on their marketing promises like Kandji does. I am so happy we left Intune and went with Kandji Pros Great Customer support, easy to use device management, Great communication with company regarding new features and updates. Cons I love classic blueprints, they are being phased out for a more powerful, mosre customizable and dynamic workflow Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Intune was difficult to use and cost too much in terms of time and didnt have enough features Review Source LB Lester B. Desktop Engineer Telecommunications Used the software for: 1-2 years ### "Kandji Makes Mac Management Effortless”" July 18, 2025 5.0 The platform is intuitive, modern, and makes managing Apple devices much easier compared to traditional MDM tools Pros What I liked most about Kandji is its simplicity and automation. Zero-touch deployment through Apple Business Manager makes Mac provisioning seamless, reducing manual setup significantly. Cons Some advanced configurations still require custom scripts rather than native UI options, real-time status updates occasionally have slight delays, which can affect troubleshooting during deployments.” Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) We switched from Jamf to Kandji because we wanted a more modern, intuitive solution that required less maintenance and scripting. Kandji’s zero-touch deployment, automated remediation, and Blueprints for policy management significantly streamlined our workflows compared to Jamf, Review Source KM Kalon M. Senior Corporate IT Manager Music Used the software for: 1-2 years ### "Kandji Makes It Simple! " June 17, 2025 5.0 Kandji has given us the ability to manage our fleet of Macs and make sure that we are staying compliant with OS updates and other software updates. I would deploy Kandji at any other company. They continue to work hard to add new features. Pros Simplicity of setup. Kandji's documentation is also very clear and concise. Anytime we have run into any issues customer support has been able to quickly get us answers and get us up and running again. Cons Password integration with Google and Macs is a little bit challenging when end users don't go through the proper reset flow. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Pricing. JAMF while well known in the industry is very pricy. Kandji does just as good of a job. Review Source EK Elena K. Security Analyst Financial Services Used the software for: 1-2 years ### "Happy customer review" October 8, 2025 5.0 Happy with our experience! The tool experience pretty seamless, and communication with Kandji staff is always pleasant and helpful Pros Intuitive, user-friendly, covers all the necessary functionality, highly customizable but comes with a lot of out-of-the-box setup for a always developing features and improving, always great experience with customer support or sales teams! Cons can't think of anything! we are pretty happy with Kandji experience. Maybe some UI decisions could be arguable but that is rather a question of personal preference! Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Iru intune does not support macs well enough Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) not sure, was before me, probably too clunky Review Source DD Dragos D. IT Support and Compliance Officer Information Technology and Services Used the software for: 2+ years ### "Definitely worth checking out" June 16, 2025 5.0 It's been a very smooth process from beginning to now, and we've been using Kandji for a couple of years now. Pros Kandji has a really user friendly interface which is easy to use, very straight-forward to setup, and has made the whole process a lot smoother due to having everything easy to find. The team at Kandji was always very responsive which made the experience even better. Cons Kandji is an overall mature product that doesn't really have any lacking parts in my opinion. I can't find something I dislike at this point. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Iru At that point the other options didn't have as many macOS capabilities as Kandji did. Review Source Olivier T. CTO Internet Used the software for: 2+ years ### "Kandji is the all-in-one device management that will save you a lot of time" July 22, 2025 5.0 We have been very happy since we started using kandji. It really saves us a lot of precious time on IT managemenet so we can focus on our business. I really command it to small business that most of the time do not have dedidated IT team for device management. Pros \- Easy of setup and use - Quality of onboarding and support - Great interfaces and very simple configuration profiles via blueprints Cons Solution can be a bit costy for small business where every $ matters but the easy of use and management time it spares to small IT teams justifies it and the end. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Better product overall and ease of use and setup Review Source JM Jeff M. Senior Helpdesk Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great and easy to use" July 15, 2025 4.0 Fantastic experience. The platform itself is great and the resources are just as helpful. The knowledge base articles are useful, and the support is awesome. They are quick to respond to chats and emails. Pros Simplicity. It is vert easy to build up the self service portal with Auto Apps and App Store apps. Custom apps are a breeze, just 1 page, upload your pkg, and you are pretty much set. Cons The Alerts page can use a little more TLC. I do like that all the alerts are in 1 place and can be sorted, but there is not a way to clear them from the page. If there was a way to clear or reset alerts to see if they are real issues or false positives would be great. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) At the time, JAMF felt a little unorganized, having to go to multiple areas to do something as simple as adding a custom app Review Source GS Geoff S. Senior Global IT Manager Computer Software Used the software for: 2+ years ### "Kandji MDM internal IT" June 17, 2025 5.0 I would classify the overall experience with Kandji as excellent. The few times I've needed support it has been quick and clear. The renewal process has been easy. They continue to improve the product without loosing what made it good to begin with. Pros Ease of use and overall reliability, liftoff for zero touch deployments. And the healthy list of auto Apps. Cons Updates, could use more refinement, this is improving but still a sore point. Not being able to run scripts at a device level rather than blueprint level Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[Addigy](https://www.capterra.com/p/154787/Addigy/) Reason for choosing Iru Moysle, Addigy, Jamf - preferred the zero touch method that Kandji uses and general over ease of usage Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) I liked the ease of use of Kandji much better. Review Source RH Ronald H. Operations Director Hospitality Used the software for: 1-2 years ### "Streamlined Apple Device Management with Great Support" October 3, 2025 5.0 Overall, Kandji has been a solid solution for managing our Apple devices. The platform feels modern and user-friendly, with strong support and regular updates. While it isn’t the cheapest option, the value comes from time saved and the peace of mind of knowing devices are secured and compliant. Customer support has been responsive and knowledgeable, and the device management side has helped us streamline workflows and reduce manual tasks. Pros The clean interface and automation tools really cut down the time needed for device management. The zero-touch deployment and blueprints make onboarding new devices smooth, and the automated compliance monitoring saves a lot of headaches. Cons For smaller businesses it can feel a little expensive, but system is great and saves a lot of time in a long run. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru best interface and easy to use. Also great for fastpace enviroment Review Source LB Lewis B. CTO Computer Software Used the software for: 6-12 months ### "A Streamlined MDM Built for Apple-Only Teams" July 29, 2025 5.0 Overall, it’s been a very positive experience. The platform is polished, intuitive, and reliable. It’s clear that Kandji is purpose-built for Apple environments, and for that use case, it really shines. Support has also been responsive whenever we’ve needed help. It’s taken a lot of the pain out of managing our Macs. Pros Kandji prioritises ease of use and fast setup, which made onboarding our devices smooth and stress-free. The Auto-Apps library is excellent—having a curated list of ready-to-deploy apps eliminates the usual hassle of packaging and updating software manually. The Liftoff feature is great for setting up new devices in a consistent and streamlined way, especially useful for remote or distributed teams. Cons It’s limited to Apple devices only, so there’s no support for Windows or Android, which means having a second MDM for any edge cases. More advanced MDM tasks, especially those involving custom scripts or one-off device actions, weren’t always straightforward. We encountered several limitations and workarounds. Licensing is sold in blocks of 25, which isn’t ideal for smaller teams or those growing incrementally. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru The focus on user experience and ease of use Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) Jamf Pro is great but it is very basic. We needed more functionality. Review Source JB Julien B. CTO Information Technology and Services Used the software for: 1-2 years ### "Perfect journey with Kandji ! " September 12, 2025 5.0 So far, the journey with Kandji has been great. Device management, Vulnerabilities, Threat detection, I feel safe ! Pros I used to be a miradore user, but I discovered with Kandji a super simple MDM, to protect all the company devices, and new features added regularly. The support is also super reactive. Cons I'm not a Windows fan but it would be great if they also protect other devices than Apple (all the finance guys that don't want to use an apple computer need to be secured with another software) Switched from [Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/) It was way too complex to use, and we lost connection with the devices too often. I didn't feel protected at all. Review Source FO Farheen O. IT And Systems Engineer Environmental Services Used the software for: Less than 6 months ### "Effortless Mac Management with Outstanding Support" July 18, 2025 5.0 Our overall experience with Kandji has been excellent. The platform is intuitive, well-designed, and makes deploying and managing Macs far smoother than our previous MDM solution. Support has been responsive and knowledgeable, and the onboarding team (\[sensitive content hidden\]) made the transition seamless. We especially appreciate the depth of automation and the user-friendly Self Service portal, which has already saved our team a lot of time. Pros The Kandji platform has been a game-changer for our IT workflows. Its clean UI, seamless Apple-first integration, and powerful automation tools (like Liftoff and Passport) make device setup and ongoing management incredibly efficient. We especially value the Self Service app, which empowers users while reducing support requests, and the support team, who’ve consistently gone above and beyond with fast, expert help. Cons Some features that seem basic (like randomising or rotating local admin passwords) still require workarounds or custom scripting. Also, having to manually install the MDM profile for non-ADE devices can be a bit clunky for remote users. It would be great if these flows were more automated. Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) Better UI, faster, quicker, easier to use/deploy Review Source SB Samig B. System Administrator Telecommunications Used the software for: 1-2 years ### "System Administrator" September 16, 2025 4.0 Pros \- Very easy to use, with a clean and user-friendly interface. - The documentation is thorough and informative, making setup and management straightforward. - Their customer support team is outstanding, always quick to respond via chat or email. - I also appreciate the wide range of Auto Apps available and how simple it is to configure privacy policies. Overall, a reliable and efficient platform for managing Apple devices. Cons \- The pricing model is based on device packages (e.g., 100/200/300), which can feel restrictive and less flexible for companies with in-between needs. - Remote access to end-user devices directly from the dashboard is still missing, a feature many admins would find extremely useful. - No straightforward option to change user privileges (e.g., switching accounts between standard and admin) from the console. Review Source AH Andrew H. Head of IT Marketing and Advertising Used the software for: 2+ years ### "Andrew Hyslop" July 10, 2025 5.0 Positive, as a manager of almost 300 devices it's working well for us. I would like to see some more data driven functionality for reporting Pros Easy to use, lots of features and takes a lot of the clunkiness away that you find in other MDM's. Features are rolled out quite regularly Cons The licensing structure can get annoying, it will lock you out of vital functionality if you are full on licensing, which I think is an issue Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru better price, and did not need the advanced functionality of Jamf Review Source DA Dominik A. Team Lead, IT Information Technology and Services Used the software for: 2+ years ### "Reliable, Efficient, and Modern Apple MDM" June 18, 2025 5.0 Our experience with Kandji has been excellent. It simplified Apple device management across our organization. The platform is reliable, support is responsive, and we’ve seen major efficiency gains since switching. Pros Kandji has a clean UI and can do zero-touch deployment setup. The level of control it provides over macOS management saves us hours weekly. Support has also been relatively fast and helpful. Cons Pricing can be a challenge for non-profit organizations. I would appreciate a bit more flexibility with advanced custom configuration options. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) Reason for choosing Iru We are already using Kandji but where looking for a solution which is able to manage also other OS platforms. But Jumpcloud isn't advanced as Kandji for MacOS and our client fleet is mainly MacOS. Review Source SL Stephen L. IT Service Manager Internet Used the software for: 1-2 years ### "A tool that solves problems, without introducing its own problems." June 26, 2025 5.0 I switched to Kandji from JAMF Pro in a past company and haven't looked back. It just does what it's supposed to do without constant upkeep. Pros Kandji makes the task of maintaining a fleet of Macs and other Apple devices nearly stress-free. It does exactly what an IT Admin needs for a Mac Management system, without caveats or constant upkeep. Cons Initially the lack of flexibility in the blueprint system, however the new Assignment Maps feature took that away. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Constant upkeep required by JAMF just to continue normal daily operations in some cases. Review Source SK Steven K. Senior Sys Admin Financial Services Used the software for: 2+ years ### "Kandji was a no brainer and it keeps getting better!" July 17, 2025 5.0 I test drove alternatives before trying out Kandji and found Kandji's set up to be MUCH easier. Their newly added EDR & VM products are amazing as well. Pros Ability to easily and quickly become PCI compliance with ALL Apple devices. Customer Service is second to none. Cons If there are any, I haven't found any. I was at a trade show recently and I was talking to the Kandji rep in the booth and he had recently moved from a competitor and we both laughed about how much easier Kandji is to use... Alternatives considered [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Ivanti User Workspace Manager](https://www.capterra.com/p/193217/User-Workspace-Manager/) Reason for choosing Iru Because Kandji was CONSIDERABLY cheaper and easier to use. Review Source SH Shaun H. Senior IT Technician Higher Education Used the software for: Less than 6 months ### "Kandji to the rescue!" September 4, 2025 5.0 Overall Kandji has been a breath of fresh air when it comes to managing our Mac devices. The simplicity of the platform has saved us hours of manual labour when setting up our devices. We will certainly be looking at moving over our iOS devices in the near future. Pros I really like the simplicity and ease of use when using Kandji. This has vastly improved our turnover time when wiping our devices and preparing them for the new academic year. Moving from Microsoft Intune, Kandji offers a more complete and customisable experience. The support Kandji team has been superb getting us onboard. I've not had to contact the team for any issues as the Kandji portal is self-intuitive. I was able to get up and running within minutes. The management of our Mac devices has never been easier. Cons No issues with Kandji at this moment in time. My only regret is not moving to Kandji earlier. Coming from a MDM which has no costs for enrolling devices while I feel while Kandji is good value for money that devices costs could be slightly lower. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Kandji was not only cheaper but the customer service was above and beyond what I'd had received from JAMF. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Intune did not offer all the features offered by other MDM providers. It made our Mac deployment a chore and took a lot of our valuable time. Review Source JG Jagrut G. Junior Platform Engineer Information Technology and Services Used the software for: 2+ years ### "Amazing MDM solution for Apple devices" January 27, 2026 5.0 Kandji MDM is perfect for Apple. The UX is amazing. The MDM features work without glitches and the CS is supportive Pros Kandji MDM is perfect for Apple. The UX is amazing. The MDM features work without glitches and the CS is supportive Cons We'd love to have them as our EDR solution as well but at the time of this review their EDR capabilities are not completely replaceable, especially creating custom rules for network firewalls for endpoints. Review Source MS Michael S. Procurement Computer Software Used the software for: 1-2 years ### "We just renewed our Contract. " September 9, 2025 5.0 We chose Kandji because they made device management simple, scalable, and predictable.... without hidden costs or complexity. That’s exactly what we were looking for in a partner Pros We just renewed with Kandji based on clear decision criteria that that drives business value. We considered Compliance & Security, Ease of Deployment, Integration & Automation, Global Scalability, Pricing, and Partnership & Support. Cons We have auto updating setup for a lot of the apps we use but it doesn't cover everything. So there is an occasional workout required here. But the rate of change and progression is real as well so it's well worth it. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Our decision came down to measurable outcomes: compliance, cost transparency, and ease of deployment. Review Source GF Giles F. Director of Technology Education Management Used the software for: 2+ years ### "Give Kandji a trial - you will want it!" June 23, 2025 5.0 Had it for 3 years now managing Apple products in a K-12 school district. Found it for the security features, kept it for fact it was the best out of software I had used. Pros Its ease of use is really the one point I keep coming back to, its very robust and you can still find what you need fast. Cons The cost is larger than most but the product offering justifies the reason it is more than most MDMs. Also the name is a little strange, we refer it as Apple Kandy... Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru So much more product depth and integration with Apple Switched from [FileWave](https://www.capterra.com/p/182010/FileWave-Endpoint-Management/) Previous product wasn't meeting software updating needs and had no security features built in Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.