# Page 3 | Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Iru the right Mobile Device Management solution for you? Explore 477 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181954/Iru/reviews --- Iru 4.9 (477) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Iru ## Showing most helpful reviews Showing 51-75 of 477 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TG Terry G. Systems Administrator Consumer Services Used the software for: 2+ years ### "Easy product to use. Very Happy " August 13, 2025 5.0 Really positive, support and customer success managers very good and quick to respond. kandji is very set and forget so never really have an issue. Pros Ease of use for set up and deployment for my environment the degree of automation is very appealing. Cons New features may not be as intuitive to set up compared to the old way it was initially rolled out. however this is not an issue and very easy to pick up the new features Alternatives considered [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru cost and ease of use. Mosyle was my main choice. how ever kandji had competitive pricing Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) cost reduction ease of use. at the time jamf felt a little out dated. Review Source TJ Tom J. Sr Director of IT Security Computer Software Used the software for: 2+ years ### "Powerful and Easy to Use MDM tool!" July 14, 2025 5.0 Kandji helps us manage our devices to ensure our compliance and contractual obligations by providing us with easy to use controls and meaningful support. It has helped us streamline the processes around our requirements given us time back to work on other projects. Pros In a word...simplicity. Kandji has streamlined our enrollment, usability, and ongoing administration of our devices. Support is quick to respond and very helpful. Prebuilt blueprints, like those for CIS controls, make quickly achieving a minimum level of security easy. Cons It would be nice to be able to organize devices into groups, but I understand that tagging can achieve similar results. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Iru Ease of administration and functionality Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Ease of administration and functionality Review Source MG Martin G. Head of IT Computer & Network Security Used the software for: 2+ years ### "Standout MDM solution for Apple devices, with a few flaws" July 22, 2025 5.0 Great overall experience due to the ease of use, stellar live chat support, and development focused on the Mac environment which is perfect for our Apple-only fleet. Pros Kandji is a standout MDM solution for Apple devices, with an intuitive interface and a setup process that had us operational within hours rather than weeks. The built-in blueprints for CIS Benchmarks are a huge advantage for compliance, and their live chat support is responsive and efficient, providing real-time assistance when needed. Cons While Kandji’s ease of use is often a benefit, it sometimes stems from design or feature limitations that require workarounds. Additionally, the lack of Slack integration for device alerts and a mobile-friendly interface can be challenging in urgent situations. More transparency around feature requests would also be appreciated. Despite these minor flaws, Kandji is one of the top MDM choices available. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[Addigy](https://www.capterra.com/p/154787/Addigy/) Reason for choosing Iru Implementation speed, quality of support Review Source MO Megan O. Manager of Technical Services Utilities Used the software for: 2+ years ### "IRU Works Well from time of Install" November 4, 2025 5.0 IRU was one of those products that worked from the time of install. I tried other products and even broke a contract with another MDM vendor because I disliked the product so much. IRU was easy to setup and worked right away. I have never wanted a feature it did not have, and I can always trust that it is working correctly. I love products like that. Not too complicated and work from the beginning without tons of customization. Pros IRU is designed from the groud up with Apple products in mind. I like this. It means that the policies you can set work very well and are very clear. It just works very well. Cons When it comes to MDMs, you get a decision point on using multiple products that are very good at what they do with a particular device type or trying to use one product that does all products just ok. I took the multiple product route and use IRU for Apple devices and another MDM for Windows devices. Both work very well. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru I purchased Jamf and cancelled my contract. The implementation support after I purchased the product was non-existent and then they wanted to change me after the fact to get it up and running. The product was too big and too much for my needs. Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Meraki was fine but was not feature rich and Jamf was too much customization for what I needed. Review Source GR Grant R. System Administrator and Site Reliability Engineer Consumer Electronics Used the software for: 2+ years ### "Still gives me warm and fuzzy feelings" July 29, 2025 5.0 Initially, we needed an MDM to help us standardise our onboarding and ensure all our endpoint were updated on-time. As time has progressed, we've added our custom tooling and continued to use Kandji to adapt our fleet to our needs. During the times we've had an issue, or got stuck, Kandji's support agents have been super helpful in getting us back on track. Pros Easy to set up, whether you only need something simple or if you need to create a complex set of requirements. With a simple learning curve and well written documentation, Kandji can scale to meet your needs. Cons There aren't many things to dislike, my only gripe has been the pricing structure. As a small/medium business, having to buy licences per 100 devices would make the price per endpoint jump significantly when we cross into the next hundred. I'd like to see more flexible pricing, to ensure that we can scale up/down as required. Alternatives considered [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru Ease of use, user-friendly UI and supportive staff. Review Source TO Thomas O. Sr. IT Operations Engineer Information Technology and Services Used the software for: 1-2 years ### "Living my best IT Admin life managing our fleet with Kandji." August 4, 2025 5.0 Overall, I cannot out in to words how life changing Kandji has been for our IT team, and for the end-users at our organization. Previously there were so many pain points, disruptions of life, and a continual never ending effort in managing our fleet. Since we migrated, everyone from our new hires, and to our oldest members in the org-- everyone notices how clean, simple, seamless and un-disruptive Kandji has been for them. We save money, get tremendous value our of Kandji, and more --importantly-- as an IT team, we get a tremendous amount of our time back to do / work on other projects without having to worry about how our fleet is doing. Pros There are several things that I like the most about Kandji: 1. Migrating from jamf was super easy and seamless with the pkg created for us by the Kandji team. 2. Not having to manage app updates due to Auto Apps is a game changer. I no longer have to set calendar reminders to manually update dmg or pkg files for apps. 3. Their 24/5 customer support is just -insane-. Coming from several MDM platforms, I can tell you that having to scroll through forums, or mac admins for support was a daily occurrence. However, with Kandji-- I can simply hit the chat button and actually chat with a human to explain my issue/needs and they have delivered a solution each and every time. 4. The ease of use, and the ease to teach our team -how- to use Kandji was a complete shock to me. With other MDM's, you have to go through several rounds of trainings, testing & certifications which is just frankly- ridiculous. We are in the modern age, and the tools we use in enterprise need to catch up. It is unacceptable the bar that IT admins have to clear to standup or operate their fleet through other MDM platforms. Kandji just works, and I learned 90% of what I use in the day to day in a 60 minute zoom call. COME ON! That's so sick. And I have the at least the same functionality (and some) than I did before with other platforms + everyone that joins the team acclimates in a matter of hours to the Kandji platform. Cons For starters, that it took them so long to come to market hahahahahha! But better late than never. On a serious note, my only gripe is that I wish we could see a list of "feature requests" others have positioned to the Kandji team so that we could "vote" on what features get worked on next from a customer standpoint. There are a few quality of life changes that I'd like to see / have already submitted as feedback/feature requests. I think that level of transparency could help a lot. Other than that, we have not encountered any major issue that has come remotely close to us even thinking about leaving Kandji. So to the Kandji team I say keep up the great work! Alternatives considered [Workspace ONE](https://www.capterra.com/p/206931/VMware/) Reason for choosing Iru The ease of use of kandji compared to W-ONE and also the combination of features offered by Kandji as an all in one Apple products platform blew the competition away. W-ONE offered multi-platform but sacrificed a lot of critical functionality which we could not do without. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Jamf was not sustainable and did not scale easily for what we needed. Review Source Marcel P. Head of Digital Automotive Used the software for: 2+ years ### "Streamlining our device management - and it's beautiful!" August 12, 2025 5.0 Our overall experience with Kandji has been fantastic. The platform performs smoothly, the interface is a pleasure to use, and the integration with our Apple devices feels effortless. Customer support has been a standout — their AI chatbot is genuinely helpful, and when it can’t solve an issue, we get connected to a real, highly knowledgeable support person almost instantly. They’ve been consistently quick to respond and capable of resolving our questions or problems. Kanji has truly streamlined our device management processes and delivered excellent support along the way. Plus the EDR and vulnerability management give us extra piece of mind! Pros Kandji is incredibly seamless and intuitive to use. The learning curve is almost flat — we didn’t have to spend time learning complex processes, and everything feels very natural. The UI and UX are excellent: clean, visually appealing, and aligned with the design quality we expect from Apple devices. It’s easy to navigate, well thought out, and simply makes our lives a lot easier when managing iOS and Mac devices. Cons The only drawback we encountered was with the pricing tiers. Initially, the structure wasn’t as transparent as we would have liked, which made it a bit tricky to figure out the best fit. However, after some discussion, we found a pricing option that worked well for us, so it was more of a minor inconvenience than an ongoing issue. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Better value and more features, plus the usability and UI really stood out. Review Source AD Andrew D. Information Security Manager Hospital & Health Care Used the software for: 1-2 years ### "A must have for any organization that uses IOS devices. " July 23, 2025 5.0 Overall, Kandji has significantly improved our Apple device management process. It’s a reliable, scalable solution that gives us peace of mind and helps us maintain a secure, well-organized mobile fleet. Pros We've been using Kandji MDM to manage our Apple devices for a couple of years, and it's been a game-changer for our organization. The platform is extremely easy to configure, even for teams without deep MDM experience. The intuitive interface and guided setup make it simple to get up and running quickly, with minimal friction. One of the standout features is the ability to push out apps and updates remotely. This has saved us countless hours in manual installs and ensures that all devices stay current and secure with the latest software versions. The automation tools are incredibly powerful—what used to take hours now takes minutes. Equally important is Kandji’s robust tracking and oversight of our iOS devices. With more employees working remotely or in hybrid setups, keeping tabs on company devices is critical. Kandji gives us the visibility and control we need to monitor device compliance, enforce security policies, and react quickly if something goes wrong. Cons I would like to see location based tracking for our devices. If this is currently available, I have yet to discover it. Review Source BS Bled S. IT Systemadministrator Automotive Used the software for: 2+ years ### "Kandji Review." September 2, 2025 5.0 My overall experience with Kandji has been really positive. It fills the gaps that other MDM solutions can't cover and meets all our needs. Pros What I really appreciate is the full range of functionality it offers for macOS devices, along with its user-friendly interface. It integrates seamlessly with our IAM system, and everything works smoothly. Cons The reporting could definitely be improved. For example, an interactive dashboard with more detailed statistics—such as device status, installed apps, and other available information per device—would be very helpful. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Was better and cheaper and fullfilled all what we were looking for. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Missing patch functionalities for MacOS devices Review Source PG Paul G. IT Manager Biotechnology Used the software for: 1-2 years ### "Great product: Easy to use & well-supported for admins, unobtrusive for our end-users." July 23, 2025 5.0 Extremely positive both from an admin/architectural standpoint, and from the user perspective. Kandji rarely causes an issue for one of our users and on the odd occasion it's happened, support was immediately available with a resolution. Pros That it is continuously improved is a huge bonus. It was also extremely easy to set up a minimally viable implementation and add on to it incrementally. Cons In 2022, there were some UI concepts that I didn't love, but the consistent improvement got rid of those. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/) Reason for choosing Iru Kandji was priced significantly better than Jamf at the time, and we felt like there was little extra that Jamf offered to account for the delta. Apple told us flatly that ABE was not a good fit for our 150+ macOS endpoints. Switched from [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) In 2022, Mosyle was very difficult to use and understand. Kandji was much simpler. Review Source Felix T. System Administrator Hospitality Used the software for: 1-2 years ### "BEST. MDM. EVER." July 18, 2025 5.0 Kandji solves our device management problems in a small team working from home, managing computers around the world. Pros Kandji is easy to use. The Self service feature is excellent and easy to manage. Deploying Kandji was easy during the trial period and I was able to replicate the most important parts of our JAMF instance in 4 days. The management of configuration profiles, scripts, and profile deployment is simple and efficient. The solution engineering team was a great support with the integration of certain scripts meeting specific needs. Compared to JAMF, Kandji allows for significantly more productivity with fewer administrators. We managed to migrate 1200 devices in 1 month with the migration agent. I use Kandji every day and with the integration to Okta, our inventory remains well organized and assigned to users. The technical support is efficient and quick if there is anything that blocks. Cons The inability to assign smart groups to library items, the lack of blueprint routing, and the absence of options to clear specific tags or reset a device to a default blueprint when deleted are known limitations. However, these features have been requested and are under review. The new assignment maps blueprint offers greater scoping flexibility, and while these capabilities are not built-in, they can be implemented through API scripting. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) Reason for choosing Iru Better, cheaper, more complete for our needs Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Too expensive and unstable, lack of support and the price we paid Review Source MK Matt K. IT and Facilities manager Information Technology and Services Used the software for: 2+ years ### "Couldn't get through I.T. without you, Kandji!" July 16, 2025 5.0 I know Kandji will reliably do what I ask of it AND look after my users and their devices in a way that doesn't prevent them from working. I don't think I've ever had a single complaint about Kandji from my users or technical managers. Easy life for me, greatly appreciated as a 1-person IT team Pros Product: Ease of use, reliability, new threat detection modules, assignment maps. I can manage custom scripts easily and get the reporting I need for compliance reports. Customer relations: Superb CSM - even though PicnicHealth has a small user footprint, I always feel listened to and looked after by \[sensitive content hidden\] and would definitely mention the great human experience I've had with Kandji when recommending or talking about the product. Cons Really nothing, Kandji is a great product that 'does what it says on the tin' and that is gold. My only gripe is that I'm never sure what tell my users when they ask what exactly the Kandji icon depicts: they say bat, chess piece, bee. I say moth. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) 2022: Price/feature comparison w Kandji. Kandji looked like (and proved to be) a lighter lift for us, then small team of 2 (now 1, me). Needed better/more responsive support channel. Review Source MA Malcolm A. Senior IT Support Specialist Computer Software Used the software for: 2+ years ### "Kandji is Awesome! Admin of 3+ Years!" July 23, 2025 5.0 Kandji has been great! I have been using it for over 3 years and I have seen functionality added to platform that has made it even more intuitive to use. Overall, I have not experienced too many limitations with Kandji; however, Kandji always seems to find a way to improve a process to make the experience better. One example being the Assignment Maps Kandji Support is also extremely supportive with providing guidance on custom solutions to accomplish something not possible out of the box. Pros Highly user-friendly AND also very technical under the hood The UI is very enjoyable and easy to navigate - this theme trickles down throughout the platform. The Auto Apps feature where highly used business applications are ready to deploy without the need to create custom pkg is extremely useful and lightens the lift tremendously. On the other hand, the Custom Apps is extremely helpful for the more in-depth app deployments. Everything is there and easy to manage. Also, utilizing API for more in-depth reports and custom integrations has made the load of inventory management a lot lighter. Cons There has not been many scenarios where I thought that Kandji cannot do this. I use Kandji every day and have not run into any frustrations or blockers. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Issue where passwords were reset on all devices. Happened shortly before I joined the company. Review Source BM Brian M. Technology Director Education Management Used the software for: 1-2 years ### "Kandji is the MDM to use in Apple only Environments" July 24, 2025 5.0 Kandji is exceptional, from the deployment of their product, the support staff, and the continuous features being released. It has been a positive transition for our school, both from our staff and students. The IT workload from managing devices has greatly decreased, including user tickets, with proper setup, password sync, and update automation. I recommend Kandji to any school/workspace with an Apple only environment. Pros Kandji excels in ease of use and seamless integration into the native Apple environment. The features of Auto Apps, Passport logins, and Liftoff create an experience for our users that is seamless and intuitive, especially in a school environment. The Admin UI is clear and well-organized, allowing you to quickly view your fleet of devices and make swift changes to devices, updates, or applications. It is constantly updating its Auto App catalog, which makes tracking updates and handling deployments easy. Cons Hoping for robust features from a security standpoint as they develop their EDR and Vulnerability products to compete with other EDRs/MDRs. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Kandji features and cost were the main reasons Switched from [FileWave](https://www.capterra.com/p/182010/FileWave-Endpoint-Management/) Filewave was difficult to use from an Admin side and often time did. Users experience difficulties with application deployment and configurations sent to their devices Review Source NN Nick N. Senior Software Engineer Health, Wellness and Fitness Used the software for: 6-12 months ### "Great flexible Apple MDM" July 21, 2025 5.0 Kandji is great. Their interface is straightforward and quick to learn. The people I have dealt with have always been polite, helpful and very fast to reply. I've had only one problem since using them (related to a setting I was deploying), and their technical support was fantastic in helping find the cause and suggesting a correction. Strongly recommended for anyone looking for an Apple MDM. Pros It allows scripts and apps to be deployed easily, both automatically and optionally by the user via the Self Service application. It allows control over enforcing updates meaning that staff can be given a specified window during which they can apply updates at their leisure, but with a deadline where installation is enforced. The ability to enable and disable remote support permissions has proved incredibly valuable on several occasions without leaving the potential security hole open when done. Cons The Self Service application allows things to be easily installed, but once they are no longer needed it doesn't supply a method to remove them. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Addigy](https://www.capterra.com/p/154787/Addigy/) Reason for choosing Iru Kandji seemed the easiest to use and best suited to our needs. Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) The company started needing more functionality from our MDM. Review Source OV Omri V. Senior Security Engineer Financial Services Used the software for: 2+ years ### "Mac Device Management at its finest." July 22, 2025 5.0 We have been using Kandji for 3+ years now. Didn't have any major issues that were on Kandji's end. Support is great , great features , new features and improvements are getting pushed constantly. 10 out of 10 would recommend! Pros Deployment was super quick, onboarding devices i s basically a 0 click process. Kandji also has a large amount of out of the box ready to deploy apps like adobe reader and much much more , also there a self service function that works great if anyone need any extra software that you don't want to pre-install on their Mac. Cons I haven't encountered anything that made me dislike the system at all. But do take into consideration the system isnt meant for unexperienced IT personnel. You need at the very least a basic understanding of Mac device management in order to make the most out of kandji. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) Reason for choosing Iru Jumpcloud was inferior to kandji in terms of Mac Management by features, ease of use and pricing. Review Source NN Nabil N. IT IS Manager Information Technology and Services Used the software for: 1-2 years ### "Simple and Reliable macOS Device Management" January 28, 2026 5.0 Overall, our experience with Iru has been positive. It’s a solid solution for managing and securing macOS devices, and it’s been reliable for our day-to-day needs. Support has also been responsive when we’ve needed help. Pros Iru makes it easy to manage our macOS devices without a lot of overhead. Enrollment is smooth, policies are straightforward to configure, and the interface is easy to work with day to day. It does what we need without getting in the way. Cons Pricing can be a bit high as the environment grows, and some advanced features take a bit of time to fully explore, but nothing that has been a blocker for us. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru We chose Iru because it was easy to use, quick to deploy, and felt like the best fit for managing our macOS devices. Review Source AV Alvaro V. Director of Security and IT Human Resources Used the software for: 1-2 years ### "Kandji MDM" July 24, 2025 5.0 Coming from multiple macOS MDM migrations, including from Jamf Pro, my overall experience with Kandji has been excellent. The platform is intuitive, streamlined, and significantly easier to manage. The support team has also been incredibly responsive and helpful throughout the entire process. Pros I've tried several MDM solutions, and Kandji has been the easiest to work with. The pre-set configurations save so much time, and their support team is incredibly helpful and quick to respond. It really makes the admin experience a lot smoother. Cons Some advanced configurations can be a bit limited or require additional packages, but that’s also what keeps Kandji so easy and straightforward to use. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/)[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru Each product has its pros and cons, but Kandji stood out with its smooth and user-friendly migration tool, which made the transition process much easier for us. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) We switched from Jamf Pro to Kandji because of its ease of use, smooth migration process, and better support. Review Source NW Nick W. IT Manager Education Management Used the software for: 2+ years ### "Kandji review for Schools" September 11, 2025 5.0 Kandji has been great. The negotiations when coming to renewal have been the worst part as most vendors in the UK offer an automatic educational discount. Also the payment in dollars proves a little bit of an issue as we are never sure exactly what we are paying until the invoice is processed. This makes it more difficult to budget and future decisions have to be made based on currency conversion rates that may not be accurate at time of purchase. Have had contact with \[sensitive content hidden\] recently and she has been incredibly helpful and responsive. Pros Kandji is very intuitive and easy to use as an MDM in schools. Support has always been responsive when needed and the features are exactly what is needed by an admin. The whole IT team find it easy to use and provide support to our users. Cons Pricing structure could do with automatic educational discount. UK schools are low on funds and automatically move towards cheaper competitor products. If Kandji were to be able to offer an automatic discount to UK schools I believe they would garner a big foothold due to the ease of use. Alternatives considered [Jamf School](https://www.capterra.com/p/210288/Jamf-School/) Reason for choosing Iru Ease of use seemed to be higher within Kandji Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Decision made before I arrived. Ease of use was critical. Review Source JM Justin M. Chief Information Security Officer Computer Software Used the software for: 1-2 years ### "Our Kandji Experience " August 15, 2025 5.0 The overall experience with Kandji has been great from start to finish - the onboarding process was smooth, daily use is straightforward, and their support team is consistently helpful. By reducing the complexity of our MDM, Kandji has freed up significant time for our techs to focus on other critical issues rather than with device management. Pros I like Kandji for its clean interface that avoids the complexity of many MDM solutions. The platform is intuitive enough that IT teams can start managing devices within hours without extensive training. Features like Blueprints and pre-built automation templates make it easy to get started, while advanced options remain accessible when needed, making it practical for both new and experienced administrators. Their support team is also very responsive and great to work with, which adds to the overall positive experience. Cons What I like least about Kandji is the lack of an agent that can pull real-time data or provide direct access to the system console. This limitation means you can't get immediate visibility into device status or troubleshoot issues in real-time, which can be frustrating when dealing with urgent problems. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) We migrated away from Jamf because of recurring price increases. Despite its comprehensive feature set, the platform required significant time investment. Review Source FK Fabian K. IT support specialist Design Used the software for: 1-2 years ### "Easy and Fast MDM for the Apple Ecosystem" August 28, 2025 5.0 The transition from Jamf to Kandji went smoothly back then and was completed quickly. Even today, we are still very satisfied with Kandji. Except for 1–2 cases where we lacked a bit of flexibility, we have never regretted the decision to switch. On the contrary, Kandji is excellent at giving back time and effort to our IT department that we previously had to invest due to fewer automated workflows. Its ease of use, solid structure, and extensive automations make Kandji a truly valuable tool. Pros The system is easy to understand and has a lot of features that give time back to the IT department. Automatically updating apps is just one part of it. The fast and always available user support is another point that helps a lot. Cons The only thing I would mention here is that if you need a complexing and deep scripting possibility, it has its limitations. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru The decision was between staying with Jams Pro or switching to Kandji. In the end, the easy app management took us to Kandji. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) A got offer to switch away for an easier Setup and more automation with lesser time for the setup Review Source AB Austin B. Infrastructure Lead Airlines/Aviation Used the software for: 2+ years ### "Set-and-forget features make Kandji ideal for a small team" September 15, 2025 5.0 Kandji has been a lifesaver for our small team with no dedicated Mac admin. It saves us plenty of time and does the job better than other platforms that we've tried. Pros Kandji takes the work out of macOS management. Almost everything in the platform is set-and-forget. Using Auto Apps makes it very easy to perform routine patching without our small team needing to think about it. An extra benefit to Auto Apps is the ability to patch apps that were not installed via Kandji. Many other features, such as OS updates are also set-and-forget. The support for all features, via both Chat, Email, and our Account Rep has always been great. Cons Kandji has limited support for third-party configurations. We have found that most mobileconfig files need to be manually created and uploaded to Kandji as a Custom Profile. Since my Windows sysadmins are used to the point-and-click abilities in Intune, it would be great if Kandji would build out support for point-and-click configurations of the apps it published as Auto Apps. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru Kandji has the most set-and-forget features. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Intune's MacOS management features are limited. Updates and patching are a manual, unreliable process. Review Source JC Joe C. IT Specialist Farming Used the software for: 1-2 years ### "Kandji for the Win!" July 2, 2025 5.0 Jumping in to Kandji for our small fleet of Macs was the right decision. It has been easy to use for both end users and Admins, a straightforward "blueprint" building scheme, and an ample library that is FUN to use and customize. Money well spent that has freed up the IT team's time and energy for other aspects of our Helpdesk. Pros For the IT Team, Kandji was easy to roll-out. The Kandji team were present during the onboaridng process as we transitioned away from that other product that starts with the letters JAMF. For our end users, the easy to use "self service portal" was a godsend, as it gives people the freedom to install certain software at their leisure. Locking, Wiping, Encrypting laptops is intuitive and easy. Cons No major gripes so far. Looking forwrd to more integratiosn being available. Right now, we only use Slack integration for Admisn to "see" newly enrolled Macs. Alternatives considered [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru Mosyle is cheaper than Kandji, but the "out of the box" experience was cumebrsome and needed a lot of configuration to get off the ground. Kandji was ready to go! Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Jamf is expensive and we felt we were not being "seen" when we called in for Support. Open trouble tickets were piling up. The Admin interface was cumbersome, with too many features we simply were not using getting in the way. Review Source MK Michael K. Sr Director, Technology Computer Software Used the software for: 1-2 years ### "Simple, Reliable, and Powerful" June 21, 2025 5.0 Pros Kandji has been an outstanding solution for our device management needs. It’s incredibly easy to use, with an intuitive UI that makes navigating and managing tasks simple—even for those who aren’t deeply technical. One of the things I appreciate most is that it just works the way it's supposed to—no surprises, no extra hassle. The integrations are another big plus. Kandji connects seamlessly with the tools we already use, making it easy to fit into our existing workflows. Our devices update quickly and consistently, which saves us time and keeps everything running smoothly. Overall, Kandji strikes the perfect balance between powerful functionality and user-friendly design. Highly recommended for any organization looking for a reliable and modern device management platform Cons Honestly, there's nothing significant I dislike. Kandji has worked reliably for us and met all our expectations so far. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Seemed overly complicated, expensive and frankly didn't like their sales tactics Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Dedicated Mac management - We wanted a solution that was purpose built for Mac's Review Source Benjamin A. Head of IT Information Technology and Services Used the software for: 2+ years ### "The Gold Standard for Mac Management" June 24, 2025 5.0 After using Kandji across multiple organisations for 6 years, it's become my go-to recommendation for any company managing Macs. The platform consistently saves me unmeasurable amounts of time, and the attention to detail in their product development shows they genuinely care about solving real MacAdmin problems. Despite the licensing structure challenges for smaller teams, the efficiency gains and exceptional support make it worthwhile. Pros The incredible time savings over 6 years of use, their commitment to building features in-house for consistent quality, and having a team consisting of ex-MacAdmins who truly understand our needs. Their support is consistently accessible, fast and knowledgeable, making every interaction productive. Cons The licensing model requiring purchases in bundles of 25 makes it challenging for smaller organizations. Having 101 devices but needing to pay for 125 licenses creates budget hurdles that can be difficult to justify internally. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Workspace ONE](https://www.capterra.com/p/206931/VMware/) Reason for choosing Iru A lot of these products offered Hybrid device management suitable for Mac and Windows mixed environments, we opted for Kandji as the experience for managing Macs felt superior - enough so to consider it even in a hybrid environment - and having consistently positive experiences across a lot of previous roles I was confident in the impact implementing Kandji could have on my day-to-day work, the security posture of the company, the implementation of industry best-practices easily. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) As someone working in start-ups where every hour counts, I needed an MDM that just works. Kandji's easy setup, comprehensive auto-apps library, and excellent support freed me from routine maintenance tasks, allowing me to focus on what really matters for the business. The time savings compared to Jamf have been substantial. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.