---
title: "Iru Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Iru Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more."
source_url: "https://www.capterra.com/p/181954/Iru/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Iru Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Iru

## What is Iru?

Iru is the AI-powered IT & security platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back.

## What is Iru used for?

[Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Overall rating

Based on 515 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Computer Security / 2026
-   Mobile Device Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Computer Security / 2026
-   Endpoint Detection and Response / 2026
-   Endpoint Protection / 2026
-   IT Asset Management / 2026
-   IT Management / 2026
-   Mobile Device Management / 2026
-   Mobility / 2026
-   Patch Management / 2026
-   Remote Monitoring and Management / 2026
-   Unified Endpoint Management (UEM) / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Mobility / 2026

## Iru alternatives

Highest Rated

[4.7 (300)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (1,917)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting price

$104.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (940)](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/181954/Iru/alternatives/)

## FAQs about Iru

Overview

### What problems does Iru solve?

Iru solves Apple device setup, patching, security enforcement, and compliance tracking challenges by automating enrollment, app deployment, OS updates, encryption, and policy-based configurations. IT administrators, lean internal IT teams, schools, and distributed organizations benefit from consistent device baselines, remote lock and wipe actions, and clearer fleet visibility.

Answer based on 351 reviews

Overview

### Which roles and teams benefit most from Iru?

Iru is most used by IT managers, systems administrators, and IT operations teams that need visibility into software assets, access, and operational ownership. Security engineers, CISOs, and information security managers use it to support compliance and risk reviews, while CTOs, CIOs, and technology directors monitor technology spend and governance.

Answer based on 500 reviews

Overview

### What company size and industries is Iru built for?

Iru is created for IT and security teams at growing companies, with small businesses representing 69% of reviewers and Information Technology and Services accounting for 16%. It also serves midsize businesses (24%) and enterprise organizations (7%), particularly in Computer Software (11%) and Financial Services (9%), managing identity, endpoints, and compliance across mixed device environments.

Answer based on 500 reviews

Features and Usability

### What are the key features of Iru?

Iru includes patch management for centrally applying macOS and application updates, plus configuration management and endpoint management for consistent device setup and security settings. It also provides a self-service portal for app installation, deployment management and enrollment/onboarding for new devices, and IT asset management for device inventory. Iru also covers Compliance Management.

Answer based on 120 reviews

Integrations

### Which third-party tools and platforms does Iru integrate with?

Iru integrates with five third-party tools: Google Workspace, Microsoft 365, Okta, Positive User, and Slack. Google Workspace is the most frequently reviewer-confirmed connection, supporting user-directory imports, device-to-user assignment, administrative roles, and Passport login. The catalog also includes identity, productivity, and team communication connections.

Answer based on 41 reviews

Getting Started and Support

### What training and onboarding options does Iru offer?

Iru provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos give teams recorded guidance for self-paced review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Iru offer, and how do users rate the experience?

Iru offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, knowledgeable, and helpful, with many reporting quick issue resolution through chat. Some users find knowledge base content difficult to locate, while others say chatbot routing can delay access to a human agent.

Answer based on 290 reviews

Security

### How does Iru handle data security and access control?

Iru uses remote policy enforcement to require disk encryption, deploy security updates and required applications, and monitor device security status. It supports remote locking and wiping, EDR, vulnerability management, and SSO-based login with MFA. Reviewers note advanced EDR, threat detection, reporting, and granular controls are still developing or may require add-ons.

Answer based on 96 reviews

Device management

### How well does Iru manage Apple devices?

Iru manages Apple device fleets with remote enrollment, app deployment, security policies, updates, locking, and wiping from a central console. IT teams value its clear interface and automated provisioning for Macs and iOS devices. Mixed-device organizations may find its Apple controls deeper than its Windows and Android management options.

Answer based on 231 reviews

## Who uses Iru?

Based on Capterra reviews from the past year

Talk to a software expert

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## Features

AI summary

Based on 1,943 Mobile Device Management reviews

Capterra data shows that buyers of Mobile Device Management rank the following features as their top priorities:

-   **Application Management** (**44%** of reviewers rated this feature as critical)
-   **Security Management** (**49%**)
-   **Configuration Management** (**43%**)

Iru supports all three of the features reviewers rate most highly: **Application Management**, **Security Management**, and **Configuration Management**. Together, these capabilities help businesses control app deployment, protect devices and company data, and maintain consistent settings across fleets, allowing teams to manage mobile environments more efficiently and securely.

Application Management

4.6 (135)

97.78% of 135 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Security Management

4.6 (107)

96.26% of 107 reviewers that rated this feature as important or highly important

Manage and control the security aspects of an organization's digital assets, resources, and operations

Configuration Management

4.7 (188)

96.81% of 188 reviewers that rated this feature as important or highly important

This aspect helps you standardize device setups using templates and blueprints, ensuring consistency and security. Reviewers indicate it saves significant time, is easy to use, and supports granular configurations for different departments or compliance needs.

Deployment Management

4.8 (162)

93.21% of 162 reviewers that rated this feature as important or highly important

Manage the processes involved when making the application ready for use

Patch Management

4.7 (245)

92.24% of 245 reviewers that rated this feature as important or highly important

It gives you automated, centralized patching for OS and apps, ensuring devices stay secure and up-to-date. Reviewers appreciate the set-and-forget process, ease of scheduling, and reliable updates, which help small IT teams maintain compliance and minimize manual intervention.

Access Controls/Permissions

4.6 (179)

84.36% of 179 reviewers that rated this feature as important or highly important

You can easily set granular permissions, integrate with Google Workspace or Apple Business Manager, and enforce RBAC. Some reviewers find it simple to assign roles, restrict admin rights, and maintain security, though a few want more customization options.

Iru 72 features

You can easily set granular permissions, integrate with Google Workspace or Apple Business Manager, and enforce RBAC. Some reviewers find it simple to assign roles, restrict admin rights, and maintain security, though a few want more customization options.

Control and manage access to company resources

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify and flag unusual behaviors and malicious software

Application programming interface that allows for integration with other systems/databases

Download applications that can be internally saved

Track, manage and store the applications of potential future members, customers or candidates

Identify and respond to security threats to developed applications

Manage the process of evaluating documents or requests submitted for approval

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Verify the identity of users/devices to enable secure access

Set a time to deploy patches automatically

Setup recurring or automatic scans

The system can automatically recognize a user and/or device

Iru offers built-in templates for standards like NIST, CIS, and SOC 2, making compliance straightforward. Users think the automated compliance checks, customizable controls, and clear compliance visibility save time and simplify audits, especially for Apple devices.

Track and report regulatory data to either internal management or external stakeholders

This aspect helps you standardize device setups using templates and blueprints, ensuring consistency and security. Reviewers indicate it saves significant time, is easy to use, and supports granular configurations for different departments or compliance needs.

Conduct tracking and assessment of application and device behavior without breaks or interruptions

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Ability to handle large datasets

Protect sensitive data for digital privacy

Manage the processes involved when making the application ready for use

Register and perform initial device setup

Maintenance and upkeep of physical and/or virtual devices

Convert data into a code for security

Track status, assign actions, and control access to systems for devices within the organization

Manage the enrollment and onboarding of all new members and accepted applications

Investigate security threats and validate malicious activity

Track and manage inventory levels to maintain proper supply

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Managing inventories and tracking changes to hardware and software configurations

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Manage, maintain and track the performance of assets and equipment

Access software remotely via mobile devices

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

The ability to manage all patches within a network

Ability of websites, web applications, or mobile applications to function without an active internet connection

It gives you automated, centralized patching for OS and apps, ensuring devices stay secure and up-to-date. Reviewers appreciate the set-and-forget process, ease of scheduling, and reliable updates, which help small IT teams maintain compliance and minimize manual intervention.

Create, manage, and track policies and procedures within an organization

Organize and manage all processes/procedures involved in purchasing goods and/or services

Receive notification of issues as soon as they occur

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

View and track pertinent metrics to find patterns and gain insights from data

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Manage and control the security aspects of an organization's digital assets, resources, and operations

With this capability, you empower users to install approved apps and tools on their own schedule. Reviewers appreciate its intuitive, App Store-like interface, ease of use, and how it reduces IT workload by letting users self-serve without admin rights.

Allows businesses to manage the software installed on their devices.

Track the status over time for a request, process, asset, or transaction

Create a schedule when files and folders are synchronized

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

The process of identifying, quantifying, and prioritizing the vulnerabilities in a system.

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Safeguards to protect network vulnerabilities

Discover patch statuses and vulnerabilities

Classify levels of threat and organize actions based on priorities

Control system access and/or deliverability for applications and email addresses

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

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Features

4.6 (513)

4.6

Based on 513 reviews

## Pricing

Value for money

4.6 (502)

[View all Pricing Plans](https://www.capterra.com/p/181954/Iru/pricing/)

Value for money

4.6 (502)

4.6

Based on 502 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Positive User](https://www.capterra.com/p/225129/Usercom/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (506)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (506)

4.9

Based on 506 reviews

## User reviews

Overall rating

4.9

Based on 515 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(458)

4(51)

3(4)

2(0)

1(2)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

IT Manager

### "Effortless Mac Fleet Management."

5.0

November 5, 2026

Without a dedicated IT team, I can't touch every Mac by hand. Iru enrolls and configures new devices through Apple Business Manager right out of the box, so setup goes from an afternoon to basically nothing.

Pros

I use Iru to manage Macs across four companies, and new devices come out of the box enrolled and configured through Apple Business Manager, so setup goes from an afternoon to basically nothing. The pre-built library is what stands out most: security settings and app deployments are already there, so I can turn them on and move on. FileVault, firewall settings, and common apps are built and kept up to date, so I don’t have to write profiles from scratch or worry about my setup breaking on the next macOS release. Blueprints make it easy to give each company or role its own apps and settings without duplicating work. I assign a new Mac to the right Blueprint, and if I need to change something for a group, I change it once and it goes out to every machine in that group. The initial setup was very easy.

Cons

I’d like OS upgrade enforcement to be more reliable. An M2 Mac mini got stuck trying to upgrade to Sequoia, and I had to fix it by hand. Better error messaging would help me see where it failed. I’m also not a fan of the pricing buckets requiring a higher device count; I wish there were lower-tier options to get started.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Thomas O.

IT Operations Lead

Used the software for: 1-3 years

### "Iru Kandji, name a better MDM, i'll wait..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2026

Overall, my experience with Iru is FREEING. It's the best way to describe it. Every where I have been an IT admin in the last 6 years, and every friend in IT I convinced to leave other MDM solutions for Iru for have said the same thing-- they're no longer slaves to their end-point fleet. The amount of time and energy wasted on managing a fleet without Iru is incomprehensible. You need to have 1-2 people on staff alone to manage middle companies, and scale that team accordingly. But with Iru, it's scary, but it's pretty much set it and forget it. I have been able to automate so much with auto apps alone, versus having to do custom scripts or use random GitHub repos to do update management for me for me. So yeah, super worthwhile for IT & Security teams, and you can't beat the value or Iru as well for everything it offers.

Pros

What I like the most about Iru is that their product simply just -works-. It is so effortless, and seamless to configure, maintain, and it's the best platform to manage your fleet of devices. Especially now that they manage more than just Apple devices! One of the biggest challenges of IT usually is the entry barrier to learn a new product to do a job you're already overwhelmed doing. So the fact that i don't need to take a million certifications, learn how to script, or code repeatable IT solutions because it comes out of the box plug and play-- is HUGE. I also want to touch on the fact that they have 24/5 customer support, which again, if you were on anything else, good luck scrolling through forums and sending emails back and forth to find a solution to a problem, or just to ask a question. I love that I can just ask a human a questions or that they have support articles meticulously written for every day IT needs that everyone around the world is solving for. The Iru team cares about the user experience, and they lead with that and it shows in all of their features. Thank you for thinking of IT and making our lives easier.

Cons

What I use to not like about Iru was that they didn't manage Windows computers!! But now they do!! Now, it isn't as robust as Intune & Autopilot just yet, but they have taken massive, massive strides towards that and are already super competitive against Intune & Autopilot. Enough that it's worth making it the main MDM platform for them and kick back and relax while Iru feature adds.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Staff IT Engineer

Used the software for: 1-3 years

### "Staff IT Engineer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2026

Iru has been a great fit for our Mac fleet. Building profiles, creating policies, and deploying to devices is simple. Their customer service is excellent: responsive, knowledgeable, and ready to help when we need it.

Pros

What I liked most about Iru is how easy it makes Apple device management without giving up any of the capability we need. Building profiles, creating policies, and deploying them to our fleet is intuitive. I could get things configured and rolled out quickly instead of fighting a complicated interface or digging through documentation. Their customer service stood out just as much. Every time we reached out, the team was responsive and knowledgeable, and they wanted to help us succeed. For an IT team that needs to move fast, that support makes a real difference. Iru is also a much better value than an expensive solution like Jamf, so it’s easy to recommend to any organization that wants powerful device management at a reasonable price.

Cons

The main drawback is that some advanced features and customization options aren’t as deep as what larger platforms like Jamf offer, so complex or unusual workflows can take extra effort. The community and third-party resources are also smaller, so finding answers online isn’t always as easy. Reporting could be more robust, though it keeps improving with each update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stephen S.

IT Director

Used the software for: 3-5 years

### "Great MDM for Startups! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 2, 2026

Pros

Iru's offered us easy setup and easy management of our fleet, and continually improves their product with new features to keep up with Apple's updates. Iru lets our small team run management of our Macs without much manual overhead which is crucial.

Cons

Very little for our style of business. There's a learning curve around some of the UI and Blueprint/Library item management that makes it a little clunky in terms of clicking and dragging. It'll work for some people, but not great for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior IT Engineer

Used the software for: Less than 1 year

### "Iru review from Float"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 2, 2026

My overall experience is pretty good so far, I would recommend this platform to others. It allows us to automate IT onboarding for Macs.

Pros

I like how simple and easy to use the platform is. Its ideal for even not super technical users. I love the Liftoff feature as it makes setting up a Mac really smooth for newhires.

Cons

I wish Iru had a better reporting system and group based scoping for targetting devices for any apps or configurations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

IT Manager

Used the software for: 1-3 years

### "Iru is an MDM solution that checks all the boxes. Highly recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2026

My overall experience with Iru has been extremely positive. I would definitely recommend it to anyone looking for a full featured MDM solution.

Pros

The platform clearly prioritizes usability so it's extremely user friendly and easy to use. MDM services can be complicated to use so this carries extra weight. Support is also excellent. It's very easy to chat with an actual person whenever you need help, which is increasingly harder to find in today's world. Pricing is right in the mix with industry standard, but what you get for it is where the value comes in.

Cons

Honestly, I can't say I've experienced any notable cons thus far. The one small thing I can think of is just a minor annoyance. For whatever reason, when chatting with support they're constantly passing you off to the next support person. They all seem knowledgeable so it's not a real issue, but it's somewhat annoying and I don't really understand why they do it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew S.

IT Director

Used the software for: 3-5 years

### "Dependable MDM Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 30, 2026

Overall, Iru has been a strong choice for us. We support two organizations under one roof, a church and a school, with a small IT staff, and Iru lets us manage both from one console without things getting out of hand. Setting up devices, keeping them updated and enforcing security settings now takes far less hands-on time. That frees us to help teachers and staff directly instead of maintaining machines. The cross-platform features need to mature before it could be our only tool for every device type. For Apple management, though, it’s polished and dependable, and I’d recommend it to other schools and ministries with a lot of Apple devices.

Pros

Iru makes managing our Apple fleet much less work. Zero-touch enrollment through Apple Business Manager means a new MacBook or iPad comes out of the box already set up, with our settings and apps on it. That has saved us a lot of time at the start of each school year. Blueprints are easy to understand: we keep separate setups for church staff, teachers and student devices, and changing a setting in one place applies it to every device in that group. The Auto Apps library is a big help too. Common apps install and stay updated with no packaging on our end. The built-in security and compliance settings make it simple to get devices into a secure state, even for a small IT team without a dedicated security person. Support has been quick to respond and knows the product well.

Cons

Iru is still built mainly for Apple. Windows and Android support is newer and less complete, which matters for an organization like ours that doesn’t run only Apple devices. Reporting could be more flexible. Building custom reports or exporting exactly the data we need sometimes takes extra steps. The rename from Kandji also caused some short-term confusion, since documentation, search results and community posts still mostly say “Kandji.” Finally, pricing can be a stretch for a nonprofit or school budget compared with simpler MDM tools.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Bikesh T.

Head of IT Operations and Security

Used the software for: 3-5 years

### "Intuitive, Affordable MDM with Hands-Off App Updates"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 30, 2026

I use Iru for MDM on iOS, macOS, and iPadOS, and I’m now trialing it for Windows. I use it for endpoint management, security, patch management, OS management, vulnerability management, and compliance. I find the UI simple for IT admins, and the admin portal is intuitive and easy to navigate, with a minimal sidebar and the exact buttons I need. The auto apps feature takes care of updating apps for me, and Self Service lets end users easily download or update software. Blueprints have improved with assignment mapping, but its conditions currently support only AND, and I’d like more conditions. I’d also like an AI assistant I can chat with to find out which version of an app, such as Google Chrome, is enforced and to assign a specific app to a department. Auto apps is missing an uninstall option, so I still need to write a script to uninstall an app. I use Okta as an identity provider and for authentication to Iru.

Pros

I like how easy and simple Iru is for IT admins. The auto apps feature takes care of app updates for me, which is especially valuable because we’re a small team. The admin portal is easy to navigate and intuitive, with a minimal sidebar and the exact buttons I need. Self Service is easy for end users to use to download or update software. I also found Iru comparatively cheaper and easier to use than Jamf Pro, and the initial setup was a 10/10 for me.

Cons

I’d love an AI assistant to make blueprint editing easier, like helping me check which version of Google Chrome is enforced or assign an app to a department. Assignment mapping in blueprints currently only supports AND conditions, and I’d like more options. I’d also like an uninstall option for auto apps; it’s missing, so I have to write a script to uninstall them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

IT Manager

Used the software for: Less than 1 year

### "Easy-to-use MDM that holds its own against Jamf"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2026

It's been great. Our company has used Iru for about a year to manage roughly 30 devices, and it has been a solid MDM platform for us. I'd recommend it.

Pros

Iru is easy to use and does what we need for MDM. We manage about 30 devices with it, and day-to-day management is straightforward. It's a competitive alternative to Jamf. Their support team has also been good to work with whenever we've needed them.

Cons

Nothing significant so far. It has done what we need for our MDM setup without any major issues, and I don't have any complaints at this point.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Lead SRE

Used the software for: 1-3 years

### "D Rohnow Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

October 30, 2026

Good from a product perspective, not so good from a support perspective. We still to this day have not reconciled the ownership of our account.

Pros

Iru makes device management easy, with clear visibility, easy updates, and strong security controls.

Cons

Support is the area I like least about Iru; the whole support experience could use some improvement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/181954/Iru/reviews/)

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