--- title: "Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Iru the right Endpoint Protection solution for you? Explore 492 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/181954/Iru/reviews/" page_type: "reviews" language: "en" --- Iru 4.9 (492) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Iru Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews DN David N IT Operations ManagerMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful.“ March 26, 2026 KD Koen D Managing DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where for example providers like OKTA do offer a solution for.“ December 16, 2025 EM Emanuele M Cloud EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The automation capabilities are very useful, especially for IT environments with multiple servers, virtual machines, and different licensing models.“ May 14, 2026 CH Carlos H Head TI supportFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “I think the last one was the USB port check, which is a requirement for information security audits. And the Apple certificate, since renewing it caused problems with the account that was created, as it took a long time to authenticate.“ September 29, 2025 JS Jason S IT ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “That said, for more complex environments requiring deep integrations or highly customised reporting, there are still some limitations. Despite that, it delivers strong value and covers the core requirements perfectly.“ June 11, 2026 RR Rao R Security EngineerEnvironmental Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Third-party applications are a slight challenge such as Privileges App. As this is open source, there is minimal support for this product and I've seen a few cases where we are having to create new profiles for users just because this app is failing to work on their current profile.“ September 12, 2025 PO Phil O Head of ITFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “The features are rich yet thoughtfully organized; Blueprints, Auto Apps, and compliance templates make it effortless to maintain a secure, standardized macOS environment.“ October 8, 2025 PM Paul M Client Solutions AdministratorHigher Education, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Some of the extra features/add ons such as Vulnerability Management and Endpoint Detection & Response, are a bit too expensive for some organizations.“ October 7, 2025 ## Showing most helpful reviews Showing 1-25 of 492 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joris V. managing partnre Business Supplies and Equipment Used the software for: 1-2 years ### "Postive experience with IRU" July 9, 2026 5.0 Mostly positive. Product very much OK and UX is very well suited to non-technical adminstrators. The odd thing is that the helpdesk are clearly very technical profiles, which makes communication sometimes a bit of a plan. But no showstoppers. Pros The ease of use and experience that comes mostly out of the box. Having migrated from a competitor who was quite the opposite, was a relief and took strain off our internal support. Cons Purchasing in buckets of 25 licenses rather than something that fits current needs. Sales is willing to think along though. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru ease of setup, we wanted to avoid having an internal dedicated role for endpoint management Switched from [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) hexnode was far too basic and complex for our internal use Review Source EV Elso V. IT Manager Medical Devices Used the software for: 6-12 months ### "Effortlesss AIO MDM package" June 11, 2026 5.0 Easy setup, very straightforward migration from our old platform. Very receptive and helpful support/customer service users. Never spoken to anyone who was anything other than a delight to engage with. Pros Extremely easy to use MDM for device management. Autoapps are a godsend that make managing software version control as frictionless as possible. Expensive but well worth the money in my eyes! Cons Control over unwanted apps is something I feel Iru could do better. Considering it does a full scan of softwares on devices, it would be really nice if we could view a centralised form of all softwares across the estate to understand what is being used outside of our preferred scope. Switched from [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) Hexnode is very obtuse and difficult to manage. It was costly with barely any features we found useful. New engineers found it very frustrating and confusing. Review Source EC Ester C. Chief of Staff Computer & Network Security Used the software for: 2+ years ### "Mandatory Review" January 9, 2026 3.0 Contract management continues to be messy, often incorrect, late renewal notices, incorrect quotes, etc. Pros Iru provides comprehensive endpoint protection with broad coverage across devices, helping reduce risk and centralize security management. Cons Contract management is consistently problematic, with frequent inaccuracies, delayed renewal notices, and incorrect quotes that require follow-up. Alternatives considered [Todyl Security Platform](https://www.capterra.com/p/275626/Todyl-Security-Platform/) Reason for choosing Iru It depends on the operating system the end user is on Review Source JS Jason S. IT Manager Construction Used the software for: 2+ years ### "Amazing Device Management with Strong Automation" June 11, 2026 5.0 Overall, my experience with Iru has been amazing! It’s a reliable and efficient platform that simplifies device management and reduces the day-to-day workload for IT teams. The ease of use and automation features make it particularly well-suited for small to mid-sized environments or organisations looking to streamline their tooling. That said, for more complex environments requiring deep integrations or highly customised reporting, there are still some limitations. Despite that, it delivers strong value and covers the core requirements perfectly. Pros The standout feature is how easy Iru is to deploy and manage. Onboarding devices is very straightforward, and the automation (particularly blueprints and zero-touch deployment) saves a significant amount of manual effort. The interface is clean and intuitive, making day-to-day management efficient without needing deep training. Another big plus is how updates and ongoing management are handled. Much of the patching, policy enforcement, and configuration happens automatically in the background, which reduces the need for manual intervention and helps keep devices compliant without constant oversight. Device management is strong and it gives good visibility across the estate. Customer support has also been responsive when needed, which makes a big difference for operational confidence. Cons While the core functionality is solid, some areas feel less mature than more established platforms. Reporting and filtering could be more flexible, and there are limitations when it comes to integrations, particularly in more complex or Microsoft-heavy environments. Naturally, it also feels slightly more tailored towards Apple-first setups, so mixed-device environments may not get the same level of depth or control compared to other enterprise tools. But I know they are workign hard to bring other device platforms into line with their Apple management offering. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Whilst Intune does a basic job, it was too clunky and very unreliable. I was spending more time trying to figure out why updates weren't being completed and eventually lost faith in its ability to manage the assets properly. Review Source PG Paula G. Chief of Staff Computer Software Used the software for: 6-12 months ### "Excellent MDM software, especially for Start Ups without IT Teams" June 11, 2026 5.0 Pros Value for Money is excellent. Great and easy customer support. Very easy to implement without an IT team. Cons Nothing we are very happy with everything so far. It has scaled well with the organisation and no issues have been encountered so far. Switched from [Vanta](https://www.capterra.com/p/211459/Vanta/) We needed a dedicated MDM solution that could handle endpoint control, software deployment, and asset tracking across our distributed team. Iru fills that gap much better as a purpose-built device management tool. Review Source RO Richard O. Director of Platform and Security Financial Services Used the software for: 2+ years ### "Powerful simplicity" April 23, 2026 5.0 Overall it's a great product suite, and now really the only option I would consider for Apple device management. Pros The product is simple to use but very powerful for device management, vulnerability scanning and EDR. Automatic patching of both operating systems and applications make security compliance easy. When needed, the support team are very responsive and helpful. Cons Occasionally we have issues with vulnerability alerts not clearing correctly after patches have been applied. The support team can usually help to resolve these issues, but hopefully over time we'll see fewer occurrences in the first place. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Simplicity of deployment and fully-managed cloud system Review Source AA Adnan A. Senior IT and Support Analyst Insurance Used the software for: Less than 6 months ### "Reliable, Intuitive, and Powerful Endpoint Management" July 8, 2026 5.0 My overall experience has been highly positive. Iru significantly reduced our manual IT workload, value for money in my opinion, its given us a much better visibility into our security posture. It is a robust, AI-powered platform that saves our team hours of administrative work each week. Pros The ease of deployment, setting up and "Auto Apps" features are fantastic. It makes onboarding new employees incredibly fast, and the visual Assignment Maps are very intuitive. It takes a lot of the heavy lifting out of compliance and patching, especially for our Apple fleet. Providing top tier customer support where and when needed. Cons While it's great that they recently expanded to a cross-platform model, their Windows and Android management features are still maturing compared to their deep, historical Apple-native roots. Always a learning curve through this. Additionally the remediation on vulnerabilities aren't as easy to action where you would require to manually remediate through the user and not through the platform. Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) More control and security as part of our security remediation and audit tasks Review Source JB João B. Head of IT Textiles Used the software for: 1-2 years ### "Very easy to use" May 21, 2026 5.0 Overall it has been a very positive experience and help us integrate newdevices with ease and manage all the ones we have without taking up any time. Pros Ease of use after the initial setup and changes happen almost just a few seconds after pushing them to the devices. Cons There could be some more automation for maintenance task, but that limitation might be on the Apple side. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru Iru (Kandji at the time) had all the functions we needed with the most ease of use and implementation. Review Source HB Haris B. Head of Technology Marketing and Advertising Used the software for: 1-2 years ### "Rock solid MDM and fleet management" June 23, 2026 5.0 I think Iru is a very polished, very approachable solution for MDM, and it allows us to worry more about some important things, rather than jumping into calls to help people update their apps. Pros The polish, the feature-packed product, and my favorite is passport. The customer support is very active and reliable. I love that we can push updates to users whenever we want. I love that they also have some AI features that we don't need to use and the are not shoved down our throat. Cons The only minus is pricing, but compared to other MDMs you're getting a lot. We have had some issues with certain onboardings not completing fully, but its hard to say if Iru is an fault, and its definitely partly an Apple problem. Review Source MP Marisa P. Senior Director, Systems and IT Consumer Goods Used the software for: 1-2 years ### "Iru Review" July 27, 2026 5.0 Overall, we've had a positive experience with Iru for our device management and would recommend them. Pros Iru Support has been great. They are able to assist on Live chat, giving step-by-step instructions and even provide documentation from their library. Iru is really helpful for understanding the ins and outs of computer specs: uptime, apps running, errors and vulnerabilities. Iru's templates/blueprints are so helpful for making computer buildouts easier and creating groups. Cons When older equipment are removed from Iru, computers are locked down and can't be unlocked using the MDM platform, which can be inconvenient. Review Source JP Jonathan P. CISO Information Technology and Services Used the software for: 2+ years ### "Great hands off MDM." December 31, 2025 5.0 The new workflows are a great improvement over the old blueprints. The prism gives us all the answers we are looking for, be it to hunt down some shadow IT tooling or be it for compliance reasons during an audit. Pros The support team and success managers are really great to work with. The product makes device management straightforward, it's feature-rich without being overwhelming, and it handles updates and patch management effortlessly. They are constantly adding new features, also from feature requests, which demonstrates great value for money. Cons It is not the cheapest product on the market, but it certainly managed to reduce the amount of time spent on device management to a minimum. Switched from [Fleetsmith](https://www.capterra.com/p/184308/Fleetsmith/) It was acquired by Apple and lost many features. We moved away before it turned into the Apple MDM. Review Source CB Chris B. IT Director Marketing and Advertising Used the software for: 1-2 years ### "Easy deployment at scale, best MDM experience out there" July 17, 2025 5.0 Kadji has been amazing and the support and Customer Success management teams are second to none. I have never had a random issue that I wasn't able to resolve over chat with an engineer. I have even had custom scripts created for us and video calls with support engineers in the States to resolve complicated issues. Pros The ease of deployment and migration to Kandji from other MDMs or no MDM at all was the winner for us. The support team created a migration PKG for us that enrolled the user in the proper blueprint as well as walked the end user through the mobileconfig profile installation and prompts. Easiest tool onboarding I have ever gone through. Cons I would love more granularity in the device filtering and search. The do update the device page pretty regularly though, so its possible the limitations I previously had are no longer an issue. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Addigy](https://www.capterra.com/p/154787/Addigy/) Reason for choosing Iru It is the easiest to deploy and manage and the zero-touch enrollment is truly something special. Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) I took over IT here from an MSP and wanted a more robust and easy to deploy and manage tool. Review Source SK Sunil K. Senior Engineer Financial Services Used the software for: 1-2 years ### "The Kandji effect!" August 19, 2025 5.0 The migration from JAMF to Kandji was a seamless transition for our team. The new platform's intuitive and user-friendly interface made it easy for everyone to adapt, leading to a very positive experience and a great value for the price! Overall, Kandji has provided a truly positive and efficient experience for our entire team. Pros Since we've adopted Kandji, it's become a favorite tool across our team, mainly due to its versatility and ease of use. Key Features We Appreciate: Streamlined Device Management: Actions like managing, resetting, locking, or deleting a device are straightforward and save us a significant amount of time. Powerful Integrations: The built-in API connections allow us to expand our automation capabilities, making our workflows more efficient. Excellent Customer Support: The support team is consistently responsive and helpful, which has made a huge difference for us. Efficient Blueprint System: The ability to use multiple blueprints is a game-changer. It makes updating and triggering patch management easy, and allows us to deploy specific configurations to different departments or user groups seamlessly. Cons Nothing comes to mind, we always look forward to NEW features being added to the platform which keep things fresh. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Was something suggested by one of partners in another firm Review Source LM Luca M. IT Service Manager Research Used the software for: 1-2 years ### "Do not look further for your Apple MDM" November 10, 2025 5.0 I am rarely as excited to talk about a product as I do with Kandji, but there are very few products and solutions on the market that completely overshadow their second best. Pros I started with Kandji a few years back, when they were still at the seeding stage. At the time I had tested Intune, Jamff and Hexnode but I was immediately struck by the ease of use and the lightning fast communication between Kandji and my devices. Besides the extensive knowledge base, I found that customer support was knowledgeable and helpful, they helped me to go through some scripts that allowed me to fully customise my profiles. I can now update and patch my iOS and MacOS devices with complete effortlessness. I am Kandji's first fan and from what I can see, Iru thought the same as I did and are starting to build on this fantastic product. Cons Kandji was more expensive than other solutions when I picked it, especially when compared to Jamff that has offers for the education and government sector. This is however largely offset by the performance of the product, and justified by the fact that every penny put into kandji goes into the development of this first-in-class state of the art platform. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[Jamf School](https://www.capterra.com/p/210288/Jamf-School/) Reason for choosing Iru I used and tested these other products but Iru/Kandji MDM worked effortlessly, was intuitive and connected to my remote devices within seconds. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Intune almost cost me ten iPads - which stopped communicating with the server Review Source AH Andrew H. Sr Systems Administrator Entertainment Used the software for: 2+ years ### "Phenomenal" January 15, 2026 5.0 Its been incredible. The entire project to migrate off of Jamf and onto Kandji/Iru took us one week from start to finish. We started late because our Jamf contract was up for renewal and we had just discovered Kandji/Iru. The project went off without a hitch and we have never looked back. Pros It is extremely powerful and flexible while still being incredibly easy to use. Things that used to be difficult in Jamf are a breeze with Kandji / Iru. Cons I prefer the old name and logo for Kandji. Really havent liked the name change and I still need to migrate our tenant to support it. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Kandji / Iru did everything Jamf did but better and easier. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Jamf can be fairly clunky and simple tasks like application packaging isnt always easy. Review Source MG Michael G. Manager, IT Oil & Energy Used the software for: 6-12 months ### "Fantastic Apple Device management and Patching" January 23, 2026 5.0 Iru has saved us a ton of time maintaining our fleet while ensuring we are secure in today's world. Support is always quick to respond and very helpful. Our end users were really happy with how easy it was to migrate over, and they love the Kandji self support portal. Pros Patch management. Saves tons of time both on the application and the OS side. Device management. Easily ensure secure deployments and the ability to meet compliance requirements while being a very small internal team. Cons Some edge cases with custom app creation can be annoying. I'd like to be able to upload a folder with a pkg file and run it, as they need the context of additional files. However, this is something that can be worked around, and is more of an edge case. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Patch My PC](https://www.capterra.com/p/241733/Patch-My-PC/) Reason for choosing Iru Iru had the best balance of price and features, and is a great purpose built solution. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Intune is difficult to configure and manage in a small team, and doesn't automate application patching, which was a requirement for us. Review Source NN Nabil N. IT IS Manager Information Technology and Services Used the software for: 1-2 years ### "Simple and Reliable macOS Device Management" January 28, 2026 5.0 Overall, our experience with Iru has been positive. It’s a solid solution for managing and securing macOS devices, and it’s been reliable for our day-to-day needs. Support has also been responsive when we’ve needed help. Pros Iru makes it easy to manage our macOS devices without a lot of overhead. Enrollment is smooth, policies are straightforward to configure, and the interface is easy to work with day to day. It does what we need without getting in the way. Cons Pricing can be a bit high as the environment grows, and some advanced features take a bit of time to fully explore, but nothing that has been a blocker for us. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru We chose Iru because it was easy to use, quick to deploy, and felt like the best fit for managing our macOS devices. Review Source AA Aaron A. Director of IT and GRC Computer Software Used the software for: 1-2 years ### "Very Happy With Kandji. Excellent MDM" September 10, 2025 5.0 Our experience with Kandji has been excellent. Everything works as expected without hassle! When I push commands or scripts through Kandji, it has the expected logs too. Support is an absolute bright part of the Kandji offering, with chat and knowledgeable reps who are happy to help and give a hand. Definitely a much better option than email based support, which can be common in MDM. Pros Kandji is quick to learn, great at managing Apple devices and doesn't take a lot of time. I've played with quite a few MDMs and most require a significant learning curve, with hidden surprises that impact users, and the admin is just supposed to somehow learn it. Cons I don't really have anything negative to say about the Kandji product. There is definitely room for new features or integrations, but the current setup is very solid. Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) Our previous vendor was pretty good, but was more complicated to manage than Kandji, especially the app library. We couldn't just set it up and basically forget it, we had to regularly apply new versions of apps as they appeared in the library, instead of just automatically updating within a set schedule. Addigy isn't a bad MDM, it just wasn't the best fit for a lean team. Review Source MC Mitchell C. Sr. Systeem Engineer Political Organization Used the software for: 6-12 months ### "Sr. IT Systeem Engineer" September 12, 2025 5.0 Onboarding, overall communication with our Customer Succes Manager and Support Team, has been fenomal. Pros The onboarding of new Macbooks & iPhones, make my live easier. On top of that don't need constantly remind user to update their devices. With patch management I don't need keep stressing about possible zero-days on our devices. Easy to use and out of box configuration, makes easier to deploy and managed the devices. It's worth the price and with 24/5 support, I know I'll get answer I need. Cons I would like more insight into a devices, Kandji lacks that a bit. It would be nice to have an overall insight on CPU, Memory and Data usage. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Basically Jamf Pro is a multi OS MDM. But we decided to go completely Apple, no necessary. Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) Cost and complexity. I'm basically one man IT department, so I'm on vacation, someone with some skills can still can deploy or onboard a device or user. Review Source DO Dragan O. Global Director of IT Media Production Used the software for: 6-12 months ### "Apple device management made simple with Kandji" September 9, 2025 5.0 The experience is overwhelmingly positive and we have reduced a lot of friction for our staff when it comes to Apple device Management Pros The ease of use, especially how easy it was to understand the project as a power user and how easy it was to move over from our previous provider Cons Certain aspects differed from our previous solution that we had gotten used to in terms of management. Once we learned Kandji’s way of doing things we adapter quickly Alternatives considered [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Iru Great integrations with systems that we currently use. Pricing and support Switched from [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Kandji suited our needs better and is a more mature product in our point of view Review Source JM Justin M. Chief Information Security Officer Computer Software Used the software for: 1-2 years ### "Our Kandji Experience " August 15, 2025 5.0 The overall experience with Kandji has been great from start to finish - the onboarding process was smooth, daily use is straightforward, and their support team is consistently helpful. By reducing the complexity of our MDM, Kandji has freed up significant time for our techs to focus on other critical issues rather than with device management. Pros I like Kandji for its clean interface that avoids the complexity of many MDM solutions. The platform is intuitive enough that IT teams can start managing devices within hours without extensive training. Features like Blueprints and pre-built automation templates make it easy to get started, while advanced options remain accessible when needed, making it practical for both new and experienced administrators. Their support team is also very responsive and great to work with, which adds to the overall positive experience. Cons What I like least about Kandji is the lack of an agent that can pull real-time data or provide direct access to the system console. This limitation means you can't get immediate visibility into device status or troubleshoot issues in real-time, which can be frustrating when dealing with urgent problems. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) We migrated away from Jamf because of recurring price increases. Despite its comprehensive feature set, the platform required significant time investment. Review Source TG Terry G. Systems Administrator Consumer Services Used the software for: 2+ years ### "Easy product to use. Very Happy " August 13, 2025 5.0 Really positive, support and customer success managers very good and quick to respond. kandji is very set and forget so never really have an issue. Pros Ease of use for set up and deployment for my environment the degree of automation is very appealing. Cons New features may not be as intuitive to set up compared to the old way it was initially rolled out. however this is not an issue and very easy to pick up the new features Alternatives considered [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru cost and ease of use. Mosyle was my main choice. how ever kandji had competitive pricing Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) cost reduction ease of use. at the time jamf felt a little out dated. Review Source JP Julien P. Admin IT Computer Software Used the software for: 2+ years ### "Good experience !" January 21, 2026 5.0 I've been using Iru for about three years now. From the first time I used it until today, I've been delighted with the product. It's intuitive to use, the features are relevant, and the support/sales teams are always available and very helpful (even in different time zone). Pros Ease of use, managed deployment, ease of device management, compatibility with a wide range of applications, the support. Cons The only think I'm thinking about (and it's not what I like or not) it's the agent. Maybe it could be practical to have some more options on the device side. Sometimes when we download an app on the self service, it takes a very long time before we have it install... and it the same when we want to re-install. Review Source BJ Blake J. IT Manager Religious Institutions Used the software for: 2+ years ### "Great, Not Easily Found, Documentation " October 27, 2025 4.0 I haven't had to worry about anything regarding our data safety. Whenever was see Iru being used, it's a no brainer to move along with this software. We know our security provider is doing its job when you don't hear a lot - Iru does a perfect job at that. Pros Working with many applications like PLAID, Notion and Lovable. Having reliable security on the platforms we use gives me confidence knowing my data remains protected. The documentation on how the application protects are data is essential. Having this clearly defined makes it easy to communicate when using new software in our orgaization. Kandji has been essential in managing our fleet. Cons I wasn't sure how my data was being used in relation to Iru. With that being said, it's nice that it is being used seamlessly. It took time and research to be able to advocate for the applications we use - this means that having proper documentation is essential. Iru had this provided, although not easily found, was very well documented and helped us feel secure. Review Source BD Brian D. IT Manager Marketing and Advertising Used the software for: 1-2 years ### "MDM with less M" October 17, 2025 5.0 The tool does what I need it to do and there are additional tools to add-on if I need them. It allows us to do more with less resources and that provides value. Pros I love the simplicity yet, the robust features it provides. It really does a great job and it's much easier to get up and running than other systems in the space. Cons al-a-carte/ feature based pricing model for other tools that could be bundled tool sets which can be problem for smaller budgets. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Ease of use, simplicity of day to day tasks. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.