--- title: "QueueTix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about QueueTix Software - reviews, pricing plans, popular comparisons to other Waitlist products and more." source_url: "https://www.capterra.com/p/181955/QueueTix/" page_type: "product" language: "en" --- # QueueTix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) QueueTix ## What is QueueTix? QTix (QueueTix) is a smart queue management app with booking system, save time and money by replacing the expensive and ineffective pagers, call-back and juggling papers to manage waitlist, line and booking. The system helps businesses to manage queues and bookings efficiently and effectively which frees you up to focus on serving the customers and maximise turnover. Also, QTix saves you time by giving freedom to run other errands while waiting and notify you when ready to be served. ## What is QueueTix used for? [Waitlist](https://www.capterra.com/waitlist-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QueueTix?[Manage this product listing](https://www.g2.com/products/qtix-queuetix/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QueueTix 5.0 (2) VS. [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting Price Contact vendor Starting Price $869 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (104) Value For Money 5.0 (2) Value For Money 4.7 (84) Customer Service 5.0 (2) Customer Service 4.7 (93) ## QueueTix alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (2)](https://www.capterra.com/p/232255/Queue-IT/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [WaitWell](https://www.capterra.com/p/236054/WaitWell/) [4.8 (104)](https://www.capterra.com/p/236054/WaitWell/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236054/WaitWell/) ## FAQs about QueueTix Overview ### What company size and specific industries is QueueTix built for? QueueTix is designed for businesses of many sizes across cafés, restaurants, hospitality, retail, hospitals, banks, theme parks, and other service-focused industries that manage customer queues or waiting lines. Features and Usability ### What are the key features of QueueTix? QueueTix offers queue management, public waitlist, and booking management for restaurants, along with online booking and reservations management. It includes self check-in/check-out, customer database, status tracking, and waiting time tracking. Communication and monitoring features include SMS messaging, email management, alerts/notifications, real-time notifications, real-time updates, and reporting & statistics. Getting Started and Support ### What training and onboarding options does QueueTix offer? QueueTix provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions and webinars allow guided remote learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does QueueTix offer? QueueTix provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support is available through several channels for account questions and troubleshooting, giving users multiple ways to get help when needed. ## Features AI summary Based on 164 Waitlist reviews Not all waitlist software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Real-Time Data** (**54%** of reviewers rated this feature as critical) - **Waitlist Status Tracking** (**59%**) - **Online Booking** (**66%**) QueueTix includes **Waitlist Status Tracking** and **Online Booking**, giving businesses a way to monitor guest progress in line and let customers reserve spots ahead of time. However, it does not offer **Real-Time Data**. Instead, it provides **Reporting & Statistics** (**41%**) and **Self Check-In/Check-Out** (**39%**), which can still support visibility into waitlist activity and make arrival management easier, helping businesses reduce front-desk friction and giving teams better control over customer flow. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. For Restaurants Serves restaurants Mobile Alerts Notifications via mobile devices Online Booking Book meetings and appointments through a website or digital platform Public Waitlist Ability that lets customers add themselves to a publicly available waitlist QueueTix 15 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - For Restaurants: Serves restaurants - Mobile Alerts: Notifications via mobile devices - Online Booking: Book meetings and appointments through a website or digital platform - Public Waitlist: Ability that lets customers add themselves to a publicly available waitlist - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Waiting Time Tracking: Estimated waiting time in the queue - Waitlist Status Tracking: Track the position in queue in real-time --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NI Nader I. Director Hospitality ### "Amazing App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2020 Pros Easy to use and inexpensive with service Always available For help Cons Nothing. Everytbing is ehat I need in this all Switched from [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) Open table very expensive and service difficult to deal with Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 17, 2020 Thanks for the review! WS Woochang S. Head manager Food & Beverages ### "Useful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2020 Very happy with the app Pros Friendly staffs Always listen to on our side Cons I wish this app to integrated with other system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 18, 2020 Thanks for the review! FYI - we are looking to set up an API to integrate with others in the future. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.