# QueueTix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about QueueTix Software - reviews, pricing plans, popular comparisons to other Waitlist products and more. Source: https://www.capterra.com/p/181955/QueueTix --- # QueueTix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) QueueTix ## What is QueueTix? QTix (QueueTix) is a smart queue management app with booking system, save time and money by replacing the expensive and ineffective pagers, call-back and juggling papers to manage waitlist, line and booking. The system helps businesses to manage queues and bookings efficiently and effectively which frees you up to focus on serving the customers and maximise turnover. Also, QTix saves you time by giving freedom to run other errands while waiting and notify you when ready to be served. ## What is QueueTix used for? [Waitlist](https://www.capterra.com/waitlist-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QueueTix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://queuetix.com&name=QueueTix) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QueueTix 5.0 (2) VS. [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting Price Contact vendor Starting Price $429 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (95) Value For Money 5.0 (2) Value For Money 4.7 (75) Customer Service 5.0 (2) Customer Service 4.7 (84) ## QueueTix alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (2)](https://www.capterra.com/p/232255/Queue-IT/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [WaitWell](https://www.capterra.com/p/236054/WaitWell/) [4.8 (95)](https://www.capterra.com/p/236054/WaitWell/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236054/WaitWell/) ## FAQs about QueueTix Overview ### What company size and specific industries is QueueTix built for? QueueTix is designed for businesses of many sizes across cafés, restaurants, hospitality, retail, hospitals, banks, theme parks, and similar service-focused industries. Its target audience includes organizations that manage customer flow, appointments, or queues in public-facing environments where wait management is part of daily operations. Features and Usability ### What are the key features of QueueTix? QueueTix includes queue management, public waitlist, booking management, and reservations management for restaurants. It also offers customer database tools, self check-in/check-out, status tracking, waiting time tracking, and reporting & statistics, plus alerts/notifications, real-time updates, email management, SMS messaging, and mobile alerts. Getting Started and Support ### What training and onboarding options does QueueTix offer? QueueTix provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars cover shared walkthroughs, and documentation offers written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does QueueTix offer? QueueTix provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support availability is listed across multiple channels, giving users several ways to reach assistance, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. For Restaurants Serves restaurants Mobile Alerts Notifications via mobile devices Online Booking Book meetings and appointments through a website or digital platform Public Waitlist Ability that lets customers add themselves to a publicly available waitlist QueueTix 15 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A collection of customer information such as contact details, demographics, previous interactions, etc. Serves restaurants Notifications via mobile devices Book meetings and appointments through a website or digital platform Ability that lets customers add themselves to a publicly available waitlist Monitor wait time and abandonment for incoming requests that have not been routed Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Check-in and out via a mobile device or kiosk Send messages via SMS Estimated waiting time in the queue Track the position in queue in real-time Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NI Nader I. Director Hospitality ### "Amazing App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2020 Pros Easy to use and inexpensive with service Always available For help Cons Nothing. Everytbing is ehat I need in this all Switched from [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) Open table very expensive and service difficult to deal with Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2020 Thanks for the review! WS Woochang S. Head manager Food & Beverages ### "Useful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2020 Very happy with the app Pros Friendly staffs Always listen to on our side Cons I wish this app to integrated with other system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2020 Thanks for the review! FYI - we are looking to set up an API to integrate with others in the future. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.