# iTRUST Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iTRUST the right Optometry solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181958/iTRUST/reviews --- iTRUST 5 (135) [View alternatives](https://www.capterra.com/p/181958/iTRUST/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Reviews of iTRUST Ease of use 5.0 Customer Service 5.0 ## Pros and Cons in Reviews Amanda G HR GeneralistHuman Resources, Self-employedUsed the software for: Less than 6 months. “The system is powerful yet intuitive, offering strong security, excellent workflow automation, and seamless practice management tools that significantly improve efficiency across every part of an eye-care practice.“ December 1, 2025 Kegan O Operations ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “some advanced features take time to learn, and the initial setup can feel a bit overwhelming.“ April 6, 2026 Amanda G HR GeneralistHuman Resources, Self-employedUsed the software for: Less than 6 months. “I loved how iTRUST combines a clean, user-friendly interface with powerful AI-driven features that streamline everything from scheduling to clinical documentation.“ December 1, 2025 Kayla C AdminAccounting, 11 - 50 employeesUsed the software for: Less than 6 months. “The initial learning curve can be a bit steep, especially for new users.“ May 4, 2026 Valerie Eve A Project ManagerArchitecture & Planning, 11 - 50 employeesUsed the software for: I used a free trial. “iTRUST has improved workflow efficiency, reduced patient wait times, and helped us manage billing more accurately.“ December 1, 2025 Wendy H OwnerConsumer Goods, Self-employedUsed the software for: I used a free trial. “There were moments where the process felt a bit slow or repetitive.“ April 6, 2026 Kayla C AdminAccounting, 11 - 50 employeesUsed the software for: Less than 6 months. “Once familiar with the system, navigation becomes fairly intuitive, and the interface supports day-to-day tasks without unnecessary complexity.“ May 4, 2026 JW Joe W OwnerWriting and Editing, Self-employedUsed the software for: I used a free trial. “The platform could be clunky at times and not always easy to navigate, which made using it a bit frustrating.“ September 3, 2025 ## Showing most helpful reviews Showing 1-25 of 135 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nikko R. BookKeeper Accounting Used the software for: Less than 6 months ### "in iTrust we Trust" July 9, 2025 5.0 I made some calls to other companies to check around. Transfer fees, trading fees, what kind of customer service I should expect, etc. And there was at least one other company that had my decision teetering. But then they didn’t call me back. So I went with iTrust. In the beginning, there was quite a hassle, though, not with iTrust. It was another company that had a decent amount of a rollover of a Traditional IRA of mine. The hassle was that they would not release the funds. For weeks, they kept declaring that they didn’t receive the faxes or the emails requesting the transfer to iTrust. I became rather irritated with the individual at iTrust that, I felt, was not putting in a great deal of effort to help me get those funds moved. Then \[sensitive content hidden\] stepped in. It took a few calls, three-way calls, but in the end, about a week or so later, the funds were transferred. By the way, if you have any funds at Inspira and plan have a future intention on moving those funds, be prepared. It won’t be easy. But thanks to \[sensitive content hidden\], those fund were transferred. After that, everything was extremely easy. The only downside that I’m not thrilled with is that the spot price and buy price are a little different. But after some research and experience with other platforms, that is normal. So far, my experience with iTrust is great and I expect to have a good future with them. Thank you \[sensitive content hidden\] for your help and I hope my decision in going with you will have been the best one I made. Pros Well, I did some research, and if you’ve done yours, you’ll come to find that iTrust easily has the best of them all. Cons The hassle was that they would not release the funds. For weeks, they kept declaring that they didn’t receive the faxes or the emails requesting the transfer to iTrust. I became rather irritated with the individual at iTrust that, I felt, was not putting in a great deal of effort to help me get those funds moved. Review Source Response from iTRUST December 8, 2025 We appreciate the positive experience shared here. The team at iTRUST Eye-Care Software (https://www.itrust.io ) focuses on optimizing workflows for both optometry and ophthalmology, offering a unified EHR with advanced scheduling, AI-assisted documentation, imaging integrations, optical sales tools, and HIPAA-secure cloud hosting. Knowing the platform delivered a seamless, easy-to-learn interface reinforces our commitment to building the most provider-friendly cloud EHR for eye-care professionals. SS Seth S. IT contractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Experience with iTRUST" September 2, 2025 5.0 I worked with iTRUST as an independent field services technician. iTRUST was always intuitive and easy to navigate. Pros iTurust is secure and takes care of inventory and payment needs for the Optometry industry. It is easy to use. Cons I wish more Optometry clinics and specialists used iTRUST. iTRUST has brought peace of mind to the Eye Doctor's in my life. Alternatives considered [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reason for choosing iTRUST iTRUST is intuitive for people unfamiliar with inventory management, and iTRUST has excellent customer service. Review Source Response from iTRUST December 8, 2025 We appreciate this review and are glad the platform delivered the simplicity and efficiency eye-care providers expect. iTRUST (https://www.itrust.io ) was designed to help practices transition from fragmented systems into a centralized EHR and optical POS ecosystem with secure cloud hosting, automated workflows, and fast charting tools. Many practices choose iTRUST because of the clean user experience, HIPAA-compliant infrastructure, and reliability across daily operations. Our team continues to optimize clinical documentation, scheduling, claims management, and inventory tracking to support both single-location and multi-location practices. Thank you for recognizing the value we aim to deliver throughout the entire workflow. Kaleigh M. CEO FOUNDER Human Resources Used the software for: 2+ years ### "Founder/CEO" April 29, 2025 5.0 Very positive. They are knowledgeable and have great communication as well! It made it easy. Pros Very helpful and good communication. Process has been extremely simple and we appreciate it! Cons Nothing! We had a great expierence and would recommend to anyone! They are helpful! Review Source Response from iTRUST December 8, 2025 Thank you for sharing this experience. iTRUST Eye-Care Software (https://www.itrust.io ) was engineered to support practices that prioritize efficient workflows, reliable data security, and a user-friendly interface. Our cloud-based EHR and optical POS system helps streamline scheduling, exams, documentation, billing, claims, and inventory management without requiring complicated onboarding or technical expertise. Every enhancement we release focuses on reducing friction for providers and staff while expanding the automation and intelligence of clinical and operational tools. We appreciate the acknowledgment of our commitment to ease of use and dependable functionality. RM Richard M. Patient Care Coordinator Retail Used the software for: 1-2 years ### "Great All-In-One Optometry Management System " September 2, 2025 5.0 My overall experience with iTRUST is quite positive. They set everything up quickly. They were eager to help and answered all questions. They make billing and communication with patients much easier while complying with HIPAA guidelines. The system is well organized and gives me real-time updates. Templates are easy to customize. Prescriptions were easy to keep track of as well. Booking appointments is fast and straightforward, and they keep everything in one system. Pros They offer adaptable templates that I can easily tailor to my needs. The data is well managed and organized. I like their IT team very much. They set everything up right away without issues. They make the billing process fast and simple. They offer frequent updates as well. Cons It took me a while to learn the system as I tend to struggle with new technologies. I was a bit overwhelmed at first since it incorporates so many elements into one system. It was expensive, and the pricing was unclear at first. Sometimes the automation system makes minor mistakes. Review Source Response from iTRUST December 8, 2025 Thank you for the review. iTRUST (https://www.itrust.io ) was built to deliver a fast, intuitive, high-security EHR + Optical POS platform that supports the full workflow of modern eye-care practices. From patient check-in, to automated charting, to optical inventory, to billing and claims, our goal is to reduce administrative burden and increase clarity for both small practices and multi-location groups. We're grateful the system met expectations across ease-of-use, performance, and reliability. Elizabeth M. Systems Administrator Medical Practice Used the software for: 6-12 months ### "A Smooth Transition to a Unified, Modern Practice" December 1, 2025 5.0 Pros iTRUST is an easy-to-use, comprehensive, and unified solution. Switching from paper to digital patient records couldn’t have been easier. The platform’s AI features keep my practice up to date with modern technology standards, making everyday tasks smoother and more efficient. Cons There can be a small learning curve, especially if you have a large team to train. However, the platform is intuitive, and once staff become familiar with it, it’s easy to use. Review Source Response from iTRUST December 8, 2025 We appreciate this review and are glad to hear the platform delivered a smooth experience. iTRUST EHR (https://www.itrust.io ) is engineered for practices that want a modern, cloud-based optometry and ophthalmology EHR system with powerful practice management, charting, inventory tracking, patient scheduling, optical POS, and HIPAA-grade data security. Our team focuses heavily on eliminating outdated workflows and providing software that works instantly without the usual learning curve. Thank you for recommending our all-in-one eye-care technology platform. Jessica E. Behavioral Health Hospital & Health Care Used the software for: Less than 6 months ### "Excellent newcomer integrates tools well" December 1, 2025 5.0 The initial process of IT migration was the most intense aspect of setting up the system but was still very straightforward. The IT team made sure we were on the same page and ready to use the system by the time it was set up. Pros HIPAA compliance guarantees immediately drew my attention to this system. The price is extremely hard to beat, and the system offers unified integration that is easy to use in a professional context. Cons As a relatively new product, I feel like I have fewer guarantees with iTRUST. Vendor relationships are not just about products, they are about trust. Review Source Adam S. Office Manager Hospital & Health Care Used the software for: I used a free trial ### "Highly Recommend" July 9, 2025 5.0 10/10. Highly recommend for convenience! Designed to save time and money and does just that and more Pros Offers a free trial and great customer service! Used by a growing number of reputable businesses and healthcare systems Cons n/a. Review Source Response from iTRUST September 4, 2025 Thank you for your review! At iTRUST Optical & Ophthalmology Cloud EHR, we empower practices with electronic health records, claims and billing automation, optical point of sale, AI receptionist, AI doctor assistant, AI scribe, inventory management, and HIPAA-secure communication. Our system is affordable, reliable, and easy to implement. We also offer marketing services, online booking, VOIP phones, 2-way texting, WhatsApp integration, and reputation management to help practices grow faster. With strong customer support and continuous innovation, we ensure every eye care provider has the tools to thrive. Explore more at: www.itrust.io Brittany G. Admin Financial Services Used the software for: Less than 6 months ### "Reliable, Secure, and Effortlessly Easy to Use" December 1, 2025 5.0 Our experience with iTRUST has been overwhelmingly positive. It’s a secure, user-friendly platform that delivers excellent value for money. The learning curve is minimal, and the support team is responsive and knowledgeable. I’d confidently recommend iTRUST to any organization looking for a dependable, scalable solution. Pros iTRUST nails the basics with a clean interface and intuitive navigation. The learning curve was minimal—even for a first-time user, setup felt smooth and logical. I especially appreciated the layered security features and how payment processing felt seamless, not clunky. It’s clear they’ve prioritized user trust and data protection. Cons There’s very little to critique. Occasionally, we’ve seen minor delays in feature updates, but nothing that impacted performance or usability. Review Source DP David P. Director of Business Development Hospital & Health Care Used the software for: I used a free trial ### "Streamlined, secure, and simple." September 3, 2025 5.0 It has been a great experience so far. The free trial gives us a chance to try it out and see how everything will work for us. Pros The easy to learn and easy to use interface streamlines all of our billing and we can track it all in one place. Cons I have not found anything not to like at this point. I will keep exploring and trying out new features. Review Source Response from iTRUST December 8, 2025 We appreciate the detailed feedback. The goal at iTRUST Cloud EHR (https://www.itrust.io ) is to make modern optometry, ophthalmology, and optical practice software accessible, efficient, and secure. Our focus on user interface simplicity, automated charting tools, streamlined claims, and integrated inventory/optical POS helps practices eliminate outdated systems and transition into a unified, cloud-based workflow. We're glad the platform provided a great overall experience and aligned with what eye-care providers expect from a next-generation EHR. John N. Originator Financial Services Used the software for: I used a free trial ### "Great Features!" December 2, 2025 5.0 My overall experience with iTrust was great! Would definitely recommend this to friends and family. Pros What I liked most about iTrust is the ease of use, the security, and user interface. I will definitely use it again. Cons There was not a lot that I did not like about iTrust. I would say there is no real cons about the company. Review Source Response from iTRUST December 8, 2025 Thank you for sharing this feedback. At iTRUST Cloud EHR (https://www.itrust.io ), our mission is to deliver the most intuitive, secure, and streamlined optometry and ophthalmology practice management software available today. Many practices choose iTRUST because of the seamless workflows, advanced automation, built-in AI tools, and fully integrated optical POS + billing + claims ecosystem. We’re thrilled the ease of use and security stood out — those are core pillars of our platform. We look forward to continuing to support your experience with the industry’s most complete eye-care EHR solution. VR Verified Reviewer Regional Manager Alternative Medicine Used the software for: Less than 6 months ### "Best Decision Ever" June 2, 2025 5.0 Pros My favorite part about iTRUST is how it truly is an all-in-one experience. iTRUST was everything I could've ever needed. Cons I never had any problems with iTRUST, it was perfect and I will be recommending it to everyone around me! Review Source Response from iTRUST September 4, 2025 We’re grateful for your review! iTRUST Optical & Ophthalmology Cloud EHR is a modern, all-in-one platform for eye care practices worldwide. It combines electronic health records, billing automation, insurance claims, optical PoS, inventory tracking, and patient scheduling in a secure cloud system. Practices benefit from advanced AI features such as AI receptionist for patient calls, AI doctor assistant for exam support, and AI scribe for documentation. With HIPAA-secure tools like 2-way texting, WhatsApp messaging, VOIP phones, digital marketing, websites, and reputation management, iTRUST helps providers increase patient engagement, reduce admin time, and grow revenue. Affordable, scalable, and backed by strong customer service, iTRUST ensures practices can operate more efficiently and deliver higher-quality care. Our commitment to ongoing innovation makes iTRUST the trusted choice for optometry and ophthalmology practices. Visit us: www.itrust.io VR Verified Reviewer Retail Sales Associates Medical Practice Used the software for: Less than 6 months ### "Exceptional Service and Reliable Platform!" December 17, 2024 5.0 Overall, my experience with iTrust has been overwhelmingly positive. The platform is intuitive, secure, and designed to make processes smooth and stress-free. Pros The experience has been seamless and user-friendly since I started using their platform. The interface is intuitive, making it incredibly easy to navigate and manage everything I need. Cons There are no cons, I have had a perfect experience thus far. Review Source Response from iTRUST September 4, 2025 Thank you for your feedback! At iTRUST Optical & Ophthalmology Cloud EHR, we provide practices with a comprehensive, HIPAA-compliant, cloud-based solution that unites electronic health records, billing and claims automation, insurance clearinghouse, optical point of sale, inventory management, and reporting dashboards. Our AI-powered modules—including AI receptionist to manage calls, AI doctor assistant to support exams, and AI scribe for faster documentation—improve efficiency and reduce workload. Additional services such as 2-way texting, WhatsApp integration, VOIP phones, websites, reputation management, and marketing automation help practices engage patients, expand their reach, and grow revenue. Built to be affordable, reliable, and innovative, iTRUST is trusted worldwide by optometrists and ophthalmologists who want a smarter way to manage their practices and deliver exceptional care. Learn more: www.itrust.io Kathleen F. User Health, Wellness and Fitness Used the software for: Less than 6 months ### "Move from paper charts to the digital world!" December 1, 2025 5.0 Pros Easy to use EHR system that transitions your practice from paper charting to the digital world. The software has seamless workflows. Cons I haven't used it for long. I don't have any issues with iTrust at the moment. It is easy to use software. Review Source ER Emily R. Secretary Entertainment Used the software for: Less than 6 months ### "I would recommend " January 27, 2025 5.0 Excellent experience, secure and easy to use Pros It’s a secure platform to work with, I would recommend Cons So far there is nothing I don’t like about it Review Source Response from iTRUST March 29, 2025 Thank you for the amazing 5-star feedback! We’re so happy to hear you’re enjoying iTRUST and that our EHR software is helping your optometry practice thrive. We know there’s no one-size-fits-all when it comes to managing an eye care clinic. That’s why we built https://www.itrust.io to be customizable, scalable, and packed with the tools you need—whether you’re running a single location or multiple offices. It’s awesome to know our system is helping you deliver better patient care while saving time and reducing headaches. Your support means everything to us, and your review reminds us why we started this journey in the first place—to create the best optometry software in the industry. Thanks again for trusting iTRUST! Kathrine K. Planning Tech Government Administration Used the software for: I used a free trial ### "Great Software!" January 27, 2025 5.0 Pros iTRUST is super user-friendly and there are many comprehensive features included in the pricing. Cons The pricing is a little bit expensive per month. Review Source Response from iTRUST March 29, 2025 We truly appreciate the 5-star review—thank you! At iTRUST, we understand that when it comes to optometry, EHR software needs to be fast, flexible, and intuitive. That’s why we’ve invested so much into building a system that works for everyone in your practice—from the front desk to the exam lane. Hearing that our platform is making your day-to-day easier is incredibly rewarding. We’re constantly refining our features—whether it’s cloud-based access, billing automation, or real-time reporting—to keep you ahead of the curve. If you haven’t yet explored all that https://www.itrust.io has to offer, we’d love for you to take a deeper dive. We’re proud of the value we deliver and grateful that you’re seeing it in action. Thank you for choosing iTRUST—we’re here whenever you need us! VR Verified Reviewer Verified Reviewer Information Technology and Services Used the software for: Less than 6 months ### "Highly Recommend" September 10, 2024 5.0 Features help improve efficiency and reduce workload. Pros iTrust is super user-friendly and easy to use. The value for money beats all of the other EHR's by far. Not only that, but the customer service is top notch and made our transition to iTrust super seamless. Cons I can't think of one bad thing, super worth it! Review Source Response from iTRUST March 29, 2025 We’re so grateful for your amazing 5-star review! It means the world to us to know that iTRUST Optometry EHR software is serving your practice well. From faster check-ins to integrated optical sales and billing, our software is designed to handle every part of the patient journey. We know your time is valuable, and that’s why we aim to automate the small things so you can focus on what matters most—care. Check out https://www.itrust.io for even more features and updates. Thanks again for putting your confidence in iTRUST—we’ll keep working hard to earn it every day. VR Verified Reviewer QMHP Mental Health Care Used the software for: I used a free trial ### "Useful and effective" September 10, 2024 5.0 Pros Useful and effective product that helped me achieve my personal needs. Cons Didn't find anything I did not like about using it! Review Source Response from iTRUST March 29, 2025 We truly appreciate your 5-star review! At iTRUST, we’re committed to making EHR software that adapts to the evolving needs of optometry practices. We know your time is valuable, which is why we built https://www.itrust.io to streamline operations from front desk to exam lane. Your feedback helps us grow and continue building better solutions. We’re proud to be part of your practice and look forward to supporting you for years to come! ML Maria L. Optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommend product iTRUST" November 17, 2022 5.0 I would highly recommend anyone that wants to save time or use a better system to start with iTRUST Pros There are many good features with iTRUST but I really like how easy it is it use. There is a very low learning curve when using this product for a non technical person. Cons I wish iTRUST was used in other medical fields. My husband could use this product at his dental practice there EHR is a lot worst. Review Source Response from iTRUST September 4, 2025 Thank you for your review and support! At iTRUST Optical and Ophthalmology Cloud EHR, we’re proud to provide an all-in-one cloud-based eye care software solution for optometry practices, ophthalmology clinics, and optical retail stores. Our system combines electronic health records, billing and claims automation, optical point of sale, AI receptionist, AI doctor assistant, AI scribe, and HIPAA-secure patient communication in one affordable platform. With inventory management, insurance EDI clearinghouse, VOIP phone integration, 2-way texting, WhatsApp messaging, websites, and digital marketing add-ons, practices can eliminate inefficiencies, reduce costs, and grow revenue while delivering outstanding patient care. Learn more at: www.itrust.io Helen S. Administrator Law Practice Used the software for: 6-12 months ### "Highly Recommended " September 4, 2023 5.0 My overall experience has been perfect. I have been very happy with the level of service received. Very good value for money and recommended to others. Pros The customer experience as a whole is what I like about iTRUST. From start to finish of my experience, the professional service that I have received is fantastic, most definitely a keeper! Cons Nothing to dislike about the service I have and am receiving. Review Source Response from iTRUST March 29, 2025 Thank you for the fantastic review! We’re grateful to be part of your journey and proud to provide the EHR software your optometry practice can rely on. Every feature within iTRUST was built for performance and clarity, so you can spend less time on paperwork and more time with patients. Whether it’s clinical documentation, optical retail, or multi-location management, our platform was designed to grow with your practice. The team behind https://www.itrust.io works daily to improve functionality and roll out updates that make a real difference. We’re honored to earn your 5 stars—thanks for being part of what makes iTRUST great! Demeke B. engineering Civil Engineering Used the software for: 1-2 years ### "satisfied " September 4, 2023 5.0 Pros it is great to manage project running Cons In my experience i did not that much cons. N/A Review Source Response from iTRUST March 29, 2025 Thanks so much for the kind words and 5-star rating! iTRUST Optometry EHR software was designed to eliminate the bottlenecks so common in legacy systems. We’re excited to know your team is finding real value in what we’ve built. Our platform at https://www.itrust.io continues to grow with new tools, integrations, and support designed just for eye care professionals. Let us know what else you need—we’re here for you every step of the way! SC Susan C. Client Ambassador Veterinary Used the software for: 6-12 months ### "Great Product" November 22, 2022 5.0 Pros This software is easy to use. It’s been so helpful to our business. It saves us time and was easy for everyone to get trained on using it. I never realized how much we used to struggle with our old software until we switched to iTrust. Cons I really can’t think of any cons with the software. Review Source Response from iTRUST September 4, 2025 We thank you for your review! At iTRUST Ophthalmology and Optical Cloud EHR, we provide a comprehensive all-in-one system designed to help eye care providers improve workflow efficiency, compliance, and patient outcomes. Our platform combines electronic health records, billing automation, claims clearinghouse, optical PoS, inventory control, scheduling, and advanced reports in one solution. Practices gain efficiency through AI receptionist for call automation, AI scribe for faster charting, and AI doctor assistant for clinical documentation. Additional add-ons include HIPAA-compliant 2-way texting, WhatsApp, VOIP systems, websites, digital marketing, and reputation management. With affordable pricing, global scalability, and strong reliability, iTRUST supports providers in building leaner, smarter, and more profitable practices. Visit us: www.itrust.io Claire G. Analyst Hospital & Health Care Used the software for: 6-12 months ### "Great, intuitive platform!" October 2, 2023 5.0 Pros Very intuitive and easy to use. Helped us become much more efficient and streamlined. Cons Nothing that I can think of at this time. Review Source Response from iTRUST October 25, 2023 We're honored by your 5-star rating for iTRUST EHR in the optometry field. Your positive feedback inspires us to keep innovating and providing you with the best tools for your practice. VR Verified Reviewer Assistant Computer Software Used the software for: Less than 6 months ### "Makes our job much easier " January 3, 2023 5.0 Pros Product was easy to use and help was easy to get Cons We loved the product, no issues to report Review Source Response from iTRUST September 4, 2025 Thank you for the review! iTRUST Optical & Ophthalmology Cloud EHR helps practices eliminate inefficiencies by combining electronic health records, billing and claims automation, optical point of sale, inventory control, and insurance clearinghouse integration. Our cloud-based, HIPAA-compliant platform supports growth with AI-powered assistants like AI receptionist for phone automation, AI scribe for charting, and AI doctor assistant for clinical workflow. Add-on features include 2-way texting, WhatsApp messaging, VOIP phones, websites, marketing automation, and reputation management. Designed to be affordable, reliable, and secure, iTRUST allows practices to save time, reduce costs, and scale effectively. Visit: www.itrust.io Melanie G. Data Analyst Utilities Used the software for: Less than 6 months ### "Intuitive interface and great customer care" July 31, 2023 5.0 Pros iTrust is easy to use, intuitive and requires little effort to navigate. When I had an issue it was quickly and seamlessly resolved by customer service. Cons No complaints! I really enjoy using iTrust. Review Source Response from iTRUST March 29, 2025 We truly appreciate your 5-star review—thank you for sharing your experience! At iTRUST, we know how demanding a day in an optometry clinic can be, and that’s why we designed our EHR software to remove barriers, not add them. From streamlined intake forms to custom exam templates and billing automation, every part of our platform is built with your efficiency in mind. We’re proud to hear it’s making a difference. Your support helps us keep innovating. Explore more at https://www.itrust.io, and never hesitate to reach out if you need anything. We’re here for you! Kia R. Project Manager Information Technology and Services Used the software for: 6-12 months ### "High Recommended" September 5, 2023 5.0 Excellent!!! Pros The product was easy to use! Most products have a learning curve, but this didn’t. Cons Customer service was excellent. Whenever I had a question it was immediately answered. Review Source Response from iTRUST December 8, 2025 We appreciate the review and are pleased the platform delivered a smooth experience. iTRUST (https://www.itrust.io ) was designed to give optometry and ophthalmology practices a clean, high-speed cloud EHR that minimizes complexity and increases operational consistency. Practices benefit from unified charting, automated billing, optical inventory tools, and powerful scheduling workflows that replace outdated multi-step processes. We continuously strengthen our infrastructure, UI design, and automation capabilities to ensure providers receive a dependable, long-term practice management system. Thank you for recognizing the usability and effectiveness of the platform. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.