# Page 2 | iTRUST Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is iTRUST the right Optometry solution for you? Explore 119 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181958/iTRUST/reviews

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iTRUST

5 (119)

[View alternatives](https://www.capterra.com/p/181958/iTRUST/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of iTRUST

## Showing most helpful reviews

Showing 26-50 of 119 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nikko R.  
BookKeeper  
Accounting  
Used the software for: Less than 6 months

### "in iTrust we Trust"

July 9, 2025

5.0

I made some calls to other companies to check around. Transfer fees, trading fees, what kind of customer service I should expect, etc. And there was at least one other company that had my decision teetering. But then they didn’t call me back. So I went with iTrust. In the beginning, there was quite a hassle, though, not with iTrust. It was another company that had a decent amount of a rollover of a Traditional IRA of mine. The hassle was that they would not release the funds. For weeks, they kept declaring that they didn’t receive the faxes or the emails requesting the transfer to iTrust. I became rather irritated with the individual at iTrust that, I felt, was not putting in a great deal of effort to help me get those funds moved. Then \[sensitive content hidden\] stepped in. It took a few calls, three-way calls, but in the end, about a week or so later, the funds were transferred. By the way, if you have any funds at Inspira and plan have a future intention on moving those funds, be prepared. It won’t be easy. But thanks to \[sensitive content hidden\], those fund were transferred. After that, everything was extremely easy. The only downside that I’m not thrilled with is that the spot price and buy price are a little different. But after some research and experience with other platforms, that is normal. So far, my experience with iTrust is great and I expect to have a good future with them. Thank you \[sensitive content hidden\] for your help and I hope my decision in going with you will have been the best one I made.

Pros

Well, I did some research, and if you’ve done yours, you’ll come to find that iTrust easily has the best of them all.

Cons

The hassle was that they would not release the funds. For weeks, they kept declaring that they didn’t receive the faxes or the emails requesting the transfer to iTrust. I became rather irritated with the individual at iTrust that, I felt, was not putting in a great deal of effort to help me get those funds moved.

Review Source

Response from iTRUST

December 8, 2025

We appreciate the positive experience shared here. The team at iTRUST Eye-Care Software (https://www.itrust.io ) focuses on optimizing workflows for both optometry and ophthalmology, offering a unified EHR with advanced scheduling, AI-assisted documentation, imaging integrations, optical sales tools, and HIPAA-secure cloud hosting. Knowing the platform delivered a seamless, easy-to-learn interface reinforces our commitment to building the most provider-friendly cloud EHR for eye-care professionals.

Elizabeth M.  
Systems Administrator  
Medical Practice  
Used the software for: 6-12 months

### "A Smooth Transition to a Unified, Modern Practice"

December 1, 2025

5.0

Pros

iTRUST is an easy-to-use, comprehensive, and unified solution. Switching from paper to digital patient records couldn’t have been easier. The platform’s AI features keep my practice up to date with modern technology standards, making everyday tasks smoother and more efficient.

Cons

There can be a small learning curve, especially if you have a large team to train. However, the platform is intuitive, and once staff become familiar with it, it’s easy to use.

Review Source

Response from iTRUST

December 8, 2025

We appreciate this review and are glad to hear the platform delivered a smooth experience. iTRUST EHR (https://www.itrust.io ) is engineered for practices that want a modern, cloud-based optometry and ophthalmology EHR system with powerful practice management, charting, inventory tracking, patient scheduling, optical POS, and HIPAA-grade data security. Our team focuses heavily on eliminating outdated workflows and providing software that works instantly without the usual learning curve. Thank you for recommending our all-in-one eye-care technology platform.

VR

Verified Reviewer  
Project Manager  
Architecture & Planning  
Used the software for: I used a free trial

### "Streamline Your Entire Practice"

December 1, 2025

5.0

iTRUST has improved workflow efficiency, reduced patient wait times, and helped us manage billing more accurately. It feels like software built by people who understand optometry.

Pros

The speed, customer service and seamless integration between EHR, optical POS, billing, texting, and AI tools make iTRUST stand out. Everything works together without needing multiple vendors. The cloud platform is stable and secure and updates happen automatically.

Cons

Some customization options are limited and certain advanced modules take time to learn. The onboarding process is thorough and requires attention from the whole staff.

Review Source

Response from iTRUST

December 8, 2025

We appreciate this feedback and are pleased the platform supported a seamless experience. iTRUST Eye-Care Software (https://www.itrust.io ) is engineered to deliver a fully integrated EHR and optical POS system with an emphasis on intuitive design, powerful automation, cloud-level security, and dependable performance across clinical and administrative tasks. Providers rely on iTRUST for accurate documentation, organized scheduling, efficient billing workflows, and robust inventory tools that simplify daily operations. We continue refining the system to ensure practices receive a modern, stable, and scalable technology foundation.

Jessica E.  
Behavioral Health  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent newcomer integrates tools well"

December 1, 2025

5.0

The initial process of IT migration was the most intense aspect of setting up the system but was still very straightforward. The IT team made sure we were on the same page and ready to use the system by the time it was set up.

Pros

HIPAA compliance guarantees immediately drew my attention to this system. The price is extremely hard to beat, and the system offers unified integration that is easy to use in a professional context.

Cons

As a relatively new product, I feel like I have fewer guarantees with iTRUST. Vendor relationships are not just about products, they are about trust.

Review Source

VR

Verified Reviewer  
IT support  
Education Management  
Used the software for: 6-12 months

### "ntegrating Software Solutions with iTRUST Optical and Optometry Cloud EHR"

June 2, 2025

5.0

It is amazing, and it helps me to manage our task easily and help to reduce our workload within our office.

Pros

The customer support is exceptional, making implementation smooth and hassle-free. I highly recommend iTRUST to any optometry practice looking to elevate their operations and focus more on patient care rather than paperwork!

Cons

iTrust is a great platform that makes managing and monitoring cryptocurrency wallets effortless and secure. Their user-friendly interface and top-notch security features give me complete confidence in my investments

Review Source

Response from iTRUST

December 8, 2025

Thank you for sharing this experience. At iTRUST Cloud EHR (https://www.itrust.io ), our focus is delivering a unified, high-performance platform built specifically for optometry and ophthalmology practices that want faster workflows, stronger security, and a modern interface that eliminates outdated systems. The all-in-one design allows providers to manage exams, billing, optical POS, scheduling, claims, and patient communication without juggling multiple tools. Feedback like this reinforces our mission to build the most intuitive cloud-based eye-care management system. We’re committed to releasing continuous enhancements that further streamline charting, reduce administrative time, and support long-term practice growth.

VR

Verified Reviewer  
Admin assist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Easy to Use and Packed With Features"

December 2, 2025

5.0

Pros

The thing I liked most about iTrust is how seamless it feels. The automation, the layout, the scheduling, the messaging — everything just works together without headaches.

Cons

Just that I had to poke around a bit to learn all the features. It’s like walking into a super-organized closet — great once you know where everything is, but you need a second to orient yourself

Review Source

Response from iTRUST

December 8, 2025

Thank you for taking time to share this. The positive experience reflects exactly why thousands of providers trust iTRUST Eye-Care Software (https://www.itrust.io ) to run their entire practice. The platform combines easy navigation, secure cloud hosting, automated billing, smart clinical tools, and a clean optical workflow designed specifically for high-volume practices. We're proud to provide a system that reduces administrative friction and delivers true optometry and ophthalmology workflow efficiency.

SS

Seth S.  
IT contractor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Experience with iTRUST"

September 2, 2025

5.0

I worked with iTRUST as an independent field services technician. iTRUST was always intuitive and easy to navigate.

Pros

iTurust is secure and takes care of inventory and payment needs for the Optometry industry. It is easy to use.

Cons

I wish more Optometry clinics and specialists used iTRUST. iTRUST has brought peace of mind to the Eye Doctor's in my life.

Alternatives considered

[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)

Reason for choosing iTRUST

iTRUST is intuitive for people unfamiliar with inventory management, and iTRUST has excellent customer service.

Review Source

Response from iTRUST

December 8, 2025

We appreciate this review and are glad the platform delivered the simplicity and efficiency eye-care providers expect. iTRUST (https://www.itrust.io ) was designed to help practices transition from fragmented systems into a centralized EHR and optical POS ecosystem with secure cloud hosting, automated workflows, and fast charting tools. Many practices choose iTRUST because of the clean user experience, HIPAA-compliant infrastructure, and reliability across daily operations. Our team continues to optimize clinical documentation, scheduling, claims management, and inventory tracking to support both single-location and multi-location practices. Thank you for recognizing the value we aim to deliver throughout the entire workflow.

Brittany G.  
Admin  
Financial Services  
Used the software for: Less than 6 months

### "Reliable, Secure, and Effortlessly Easy to Use"

December 1, 2025

5.0

Our experience with iTRUST has been overwhelmingly positive. It’s a secure, user-friendly platform that delivers excellent value for money. The learning curve is minimal, and the support team is responsive and knowledgeable. I’d confidently recommend iTRUST to any organization looking for a dependable, scalable solution.

Pros

iTRUST nails the basics with a clean interface and intuitive navigation. The learning curve was minimal—even for a first-time user, setup felt smooth and logical. I especially appreciated the layered security features and how payment processing felt seamless, not clunky. It’s clear they’ve prioritized user trust and data protection.

Cons

There’s very little to critique. Occasionally, we’ve seen minor delays in feature updates, but nothing that impacted performance or usability.

Review Source

VR

Verified Reviewer  
consultant  
Accounting  
Used the software for: Less than 6 months

### "Best software for its purpose"

April 29, 2025

5.0

Great! Customer service is readily available to help when needed too.

Pros

It was very easy to use the software. I would recommend it to any of my peers in the same business.

Cons

Nothing to dislike. I just am amazed how much more efficient I am running my business.

Review Source

Response from iTRUST

September 4, 2025

Thank you for your valuable feedback! iTRUST Optical and Ophthalmology Cloud EHR combines practice management, EHR, billing and claims automation, inventory control, and optical retail management into one secure and reliable platform. We also provide AI-driven tools like AI receptionist to manage calls, AI doctor assistant to help with exams, and AI scribe to automate charting. Our add-on services include websites, marketing campaigns, reputation management, digital scheduling, HIPAA-secure hosting, VOIP, and insurance clearinghouse. This ensures practices improve patient engagement, efficiency, and revenue growth without the burden of outdated systems. Learn more at: www.itrust.io

Tri N.  
Lab Technician  
Chemicals  
Used the software for: I used a free trial

### "Best experience ever."

March 6, 2025

5.0

Pros

As a stock and crypto trader, I love iTRUST. Flexible and easy to use.

Cons

Maybe should leave the name as peopleTRUST.

Review Source

Response from iTRUST

March 29, 2025

Thank you so much for the glowing 5-star review! We’re thrilled to hear that iTRUST Optometry EHR software has made such a positive impact on your practice. At iTRUST, our mission is to create powerful, reliable, and easy-to-use EHR software specifically designed for optometry professionals. Your feedback reassures us that we're on the right path — streamlining workflows, improving patient care, and making daily operations smoother for optometrists across the country. Whether it’s appointment scheduling, inventory management, or insurance billing, we’re constantly evolving to meet the real-world needs of eye care professionals. We built https://www.itrust.io to be more than just an EHR. It's a centralized hub that gives your entire team—from front desk to doctor—instant access to the tools they need to succeed. Your kind words are not only appreciated but also energize our entire team to keep pushing the boundaries of what's possible in optometry software. Thank you for trusting iTR

VR

Verified Reviewer  
HR Generalist  
Human Resources  
Used the software for: Less than 6 months

### "Smart, Smooth, and Efficient"

December 1, 2025

5.0

Overall, my experience with iTRUST has been very positive. The system is powerful yet intuitive, offering strong security, excellent workflow automation, and seamless practice management tools that significantly improve efficiency across every part of an eye-care practice.

Pros

I loved how iTRUST combines a clean, user-friendly interface with powerful AI-driven features that streamline everything from scheduling to clinical documentation. It offers excellent value for money, with secure, HIPAA-compliant systems and seamless multi-location management that truly enhances practice efficiency.

Cons

The platform’s rich feature set can create a bit of a learning curve for new users, especially when customizing advanced tools. Additionally, occasional minor bugs and delays in payment processing can slow things down, though they are typically resolved quickly.

Review Source

John N.  
Originator  
Financial Services  
Used the software for: I used a free trial

### "Great Features!"

December 2, 2025

5.0

My overall experience with iTrust was great! Would definitely recommend this to friends and family.

Pros

What I liked most about iTrust is the ease of use, the security, and user interface. I will definitely use it again.

Cons

There was not a lot that I did not like about iTrust. I would say there is no real cons about the company.

Review Source

Response from iTRUST

December 8, 2025

Thank you for sharing this feedback. At iTRUST Cloud EHR (https://www.itrust.io ), our mission is to deliver the most intuitive, secure, and streamlined optometry and ophthalmology practice management software available today. Many practices choose iTRUST because of the seamless workflows, advanced automation, built-in AI tools, and fully integrated optical POS + billing + claims ecosystem. We’re thrilled the ease of use and security stood out — those are core pillars of our platform. We look forward to continuing to support your experience with the industry’s most complete eye-care EHR solution.

VR

Verified Reviewer  
HR Director  
Human Resources  
Used the software for: 6-12 months

### "HR Director "

January 28, 2025

4.0

Pros

Enhanced Security: Builds confidence through robust data protection and encryption. Improved User Experience: Encourages smooth and confident interactions. Fosters Collaboration: Strengthens teamwork and innovation through open communication.

Cons

High Implementation Costs: Building secure and trustworthy systems can require significant investment.

Review Source

Response from iTRUST

March 29, 2025

What an amazing review—thank you so much for the 5 stars! We’re proud that iTRUST has earned your trust as your go-to EHR software for optometry. It’s not easy finding a system that’s both comprehensive and easy to use, and that’s exactly why we created https://www.itrust.io. Every feature—from cloud access to customizable exam templates—is designed with optometrists in mind. Your feedback validates our belief that great software can transform how eye care practices operate. It’s a pleasure to know that your experience has been smooth and positive. We work hard to ensure our software is stable, secure, and constantly evolving. And rest assured—we’re always listening. Your review helps us understand what’s working and what else we can improve. Thanks again for being an iTRUST champion!

AP

Amee P.  
Administrator Secretary  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Highly Recommend!"

June 2, 2025

5.0

It was so smooth and easy. If I needed assistance, customer service was there to help me quickly and were so kind.

Pros

It's easy to use! The software is simple to understand and it has all the functions needed in order to operate smoothly. The partnerships are a plus making the functions even better.

Cons

There actually are no cons to using this. It's simple, pricing is amazing, and customer service is top notch.

Review Source

Response from iTRUST

September 4, 2025

Thank you for your review! At iTRUST Cloud EHR, we’re committed to giving optometrists, ophthalmologists, and optical retailers a single, reliable platform to run their practices. Our solution includes electronic health records, billing and claims automation, insurance clearinghouse, optical PoS, inventory management, and advanced reporting dashboards. We enhance efficiency with AI receptionist for phone management, AI doctor assistant for exam support, and AI scribe for automated documentation. Practices can expand even further with HIPAA-secure communication tools, 2-way texting, WhatsApp integration, VOIP phone systems, websites, reputation management, and marketing automation. By uniting clinical, retail, and communication tools, iTRUST empowers practices to boost revenue, reduce overhead, and improve patient satisfaction. Our focus on affordability, scalability, and support ensures that practices of all sizes thrive with iTRUST. Explore more: www.itrust.io

Kelyn H.  
HR Generalist  
Animation  
Used the software for: Less than 6 months

### "Highly recommend iTrust!"

January 27, 2025

5.0

Pros

iTrust has a great platform that makes managing and monitoring cryptocurrency wallets effortless and secure.

Cons

Nothing comes to mind - overall a great experience!

Review Source

Response from iTRUST

March 29, 2025

Thank you so much for your fantastic 5-star review! We’re honored to be your choice for optometry EHR software. At iTRUST, we’ve built our platform with one goal in mind: to simplify and streamline everything an optometric practice needs—without compromising on power, security, or performance. It means a lot to know you’re experiencing the benefits firsthand. From inventory management to billing, from clinical charting to POS, our tools are designed to make your workflow faster, easier, and smarter. We understand that running a modern practice demands modern solutions, and that’s exactly what we offer at https://www.itrust.io. We’re always working to improve and evolve based on feedback from amazing practices like yours. Thank you for being part of the iTRUST community—we’re so glad to be supporting your success.

Richard M.  
Full Stack Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Reliable and User-Friendly Experience with iTRUST"

March 5, 2025

5.0

"My overall experience with iTRUST was positive, as it offered great resources and an intuitive interface.

Pros

I really appreciated the user-friendly interface and the valuable resources.

Cons

I found the loading times to be a bit slow at times.

Review Source

Response from iTRUST

March 29, 2025

We’re incredibly grateful for your 5-star review—thank you! Knowing that iTRUST Optometry EHR software has made a difference for your practice is the ultimate reward. We’ve spent years refining our platform to meet the fast-changing demands of modern optometry, and it’s exciting to see that commitment reflected in your experience. Whether it's helping manage patient records, optical inventory, or insurance claims, our goal is to provide an all-in-one EHR solution that empowers your entire team. Your support inspires us to continue developing features that matter. At https://www.itrust.io, we believe that optometry professionals deserve cutting-edge software that works reliably, integrates seamlessly, and actually saves you time. We’re honored to be a part of your journey, and we’re here whenever you need us. Thank you for being part of the iTRUST community.

VR

Verified Reviewer  
Freelancer  
Research  
Used the software for: I used a free trial

### "Great Experience"

March 5, 2025

5.0

Overall, iTrust is reliable and easy to use. The software's interface is straightforward and has a solid functionality. The experience was hassle-free.

Pros

What I liked most was that it offered a wide selection of features and different software usages.

Cons

So far, I have not run into any problems.

Review Source

Response from iTRUST

March 29, 2025

Thank you for taking the time to leave such a generous 5-star review! We're honored to be your choice in optometry EHR software and so glad you're seeing the value in everything we’ve built at https://www.itrust.io. Our team is passionate about simplifying the lives of optometrists through innovative, intuitive technology that actually works the way you do. We know how frustrating outdated or clunky EHR systems can be—and that’s exactly what we set out to fix. From powerful point-of-sale features to seamless insurance billing, our goal is to support the full scope of your practice. Every enhancement we roll out is based on real feedback from doctors like you, and your review helps us grow and improve even more. Thanks again for your trust and support. We look forward to continuing to serve you with the best in optometry software.

MAYM

Mir Ahmad Yasar M.  
Manager  
Medical Practice  
Used the software for: Less than 6 months

### "All-in-One EHR That Just Works Smoothly"

June 4, 2025

5.0

Pros

I really liked how easy it was to use and how everything is in one place, from patient records to billing and even inventory. The fact that it’s cloud-based made it super convenient to access from anywhere.

Cons

The price feels a bit higher compared to some other options, especially for smaller clinics, but to be honest, the features make it worth it.

Review Source

Response from iTRUST

December 8, 2025

We appreciate the insight and are glad the experience matched what practices expect from a modern EHR. iTRUST Cloud EHR (https://www.itrust.io ) was built to offer seamless usability, strong data protection, and consolidated workflows that bring together scheduling, charting, billing, claims, optical inventory, and patient communication. By simplifying repetitive tasks and improving workflow continuity, iTRUST helps practices focus more on patient care and less on administrative overhead. We remain committed to consistent enhancements that support long-term efficiency and operational stability across all practice sizes.

CD

Cassidy D.  
Consultant  
Education Management  
Used the software for: I used a free trial

### "Great App! "

December 17, 2024

5.0

I enjoyed using the app and would recommend it to anyone

Pros

I like the user friendliness of it, I like the user interface.

Cons

I didn’t have any negatives about itrust

Review Source

Response from iTRUST

September 4, 2025

We appreciate your feedback! iTRUST Optical and Ophthalmology Cloud EHR is the affordable, HIPAA-secure, all-in-one system designed for today’s eye care practices. Our solution combines EHR, claims automation, billing, optical PoS, inventory management, patient scheduling, and reporting dashboards into a single platform. Advanced AI features like AI receptionist, AI doctor assistant, and AI scribe help automate calls, documentation, and clinical tasks, reducing staff workload while boosting productivity. Add-ons like 2-way texting, WhatsApp messaging, VOIP phones, websites, marketing services, and reputation management strengthen patient engagement and practice growth. iTRUST is built for scalability, reliability, and compliance, ensuring practices streamline operations while staying competitive. Trusted worldwide, iTRUST delivers innovation, security, and long-term value to optometry and ophthalmology providers. Visit: www.itrust.io

Charbel A.  
Administrative  
Accounting  
Used the software for: Less than 6 months

### "Very nice Experience "

December 17, 2024

5.0

The overall experience was good, nothing to worry about

Pros

Simple to use, Very nice product, i was impressed

Cons

Nothing I can say bad about iTrust, the overall experience was good without any issue

Review Source

Response from iTRUST

March 29, 2025

Thank you so much for your generous 5-star review! We’re honored to be the EHR software of choice for your optometry practice. It’s our mission at iTRUST to take the stress and clutter out of managing your clinic—and replace it with clarity, control, and powerful features that actually make your job easier. We designed https://www.itrust.io to be the most complete and intuitive cloud-based platform in the industry, covering everything from scheduling and billing to inventory and reporting. And it’s your feedback that continues to guide every update and improvement we roll out. Thanks for putting your trust in iTRUST. We’re proud to be part of your success!

VR

Verified Reviewer  
Student  
E-Learning  
Used the software for: I used a free trial

### "Good experience. "

January 27, 2025

5.0

Good experience with iTrust. I recommend.

Pros

I recommend iTrust for their professionalism.

Cons

I like everything about iTrust. Nothing wrong.

Review Source

Response from iTRUST

March 29, 2025

Thank you for the kind 5-star rating! We’re so glad that iTRUST Optometry EHR software is delivering the value you were hoping for. Our mission has always been to eliminate the stress and inefficiencies that come with running a busy optometry practice. At https://www.itrust.io, we focus on building tools that help you provide better care, manage your optical business, and stay organized—all in one simple platform. Hearing that you’re benefiting from those efforts means the world to us. Whether it’s our intelligent scheduling, secure cloud platform, or fast support response times, we’re committed to being a reliable partner for your practice. Thanks for making iTRUST part of your success. We’ll keep working hard to earn every star you’ve given us!

VR

Verified Reviewer  
Verified Reviewer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Highly Recommend"

September 10, 2024

5.0

Features help improve efficiency and reduce workload.

Pros

iTrust is super user-friendly and easy to use. The value for money beats all of the other EHR's by far. Not only that, but the customer service is top notch and made our transition to iTrust super seamless.

Cons

I can't think of one bad thing, super worth it!

Review Source

Response from iTRUST

March 29, 2025

We’re so grateful for your amazing 5-star review! It means the world to us to know that iTRUST Optometry EHR software is serving your practice well. From faster check-ins to integrated optical sales and billing, our software is designed to handle every part of the patient journey. We know your time is valuable, and that’s why we aim to automate the small things so you can focus on what matters most—care. Check out https://www.itrust.io for even more features and updates. Thanks again for putting your confidence in iTRUST—we’ll keep working hard to earn it every day.

JP

Jeromy P.  
Division Manager  
Construction  
Used the software for: I used a free trial

### "Great Service "

January 27, 2025

5.0

Great comany to interact with, quality results.

Pros

Great Environment, very professional amd attentive

Cons

Nothing very notable. Great company with quality results.

Review Source

Response from iTRUST

March 29, 2025

Thank you so much for the glowing 5-star review! We’re thrilled to hear that iTRUST Optometry EHR software is exceeding your expectations. We know that managing a successful optometry practice requires reliable technology, and that’s why we built https://www.itrust.io from the ground up—to serve as a complete, cloud-based solution for today’s eye care professionals. From day one, our goal has been to eliminate the headaches and bottlenecks caused by legacy systems. That’s why practices like yours are now using iTRUST to handle patient scheduling, records, billing, inventory, and more—with speed, security, and simplicity. It’s feedback like yours that keeps our team motivated to keep innovating. Thank you for your trust—we’re proud to be part of your journey.

FM

Firas M.  
Administrative Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing Software"

September 10, 2024

5.0

I enjoyed the app. It was a positive experience.

Pros

Easy to use. User friendly. quick response

Cons

Personally, I have not noticed any CON about iTrust.

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Switched for a more of a user-friendly software

Review Source

Response from iTRUST

March 29, 2025

Thank you so much for the outstanding review! We’re thrilled that iTRUST Optometry EHR software has made a positive impact on your practice. At iTRUST, we believe that great software should be powerful without being complicated. We’ve built a system that removes redundancies, eliminates frustration, and helps you focus on what matters most—your patients. We appreciate your confidence in us and look forward to continuing to serve you with excellence. For the latest tools and updates, be sure to visit https://www.itrust.io. Thanks again!

VR

Verified Reviewer  
QMHP  
Mental Health Care  
Used the software for: I used a free trial

### "Useful and effective"

September 10, 2024

5.0

Pros

Useful and effective product that helped me achieve my personal needs.

Cons

Didn't find anything I did not like about using it!

Review Source

Response from iTRUST

March 29, 2025

We truly appreciate your 5-star review! At iTRUST, we’re committed to making EHR software that adapts to the evolving needs of optometry practices. We know your time is valuable, which is why we built https://www.itrust.io to streamline operations from front desk to exam lane. Your feedback helps us grow and continue building better solutions. We’re proud to be part of your practice and look forward to supporting you for years to come!

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