# CloudTalk Pricing 2026 | Capterra

> Learn more about CloudTalk pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/182004/CloudTalk/pricing

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# Pricing for CloudTalk

[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Write a Review!

## [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) has **4** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** By Plan Frequency

### Lite

$19

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Lite plan includes:

-   (140+ Countries)
-   Automated Call Distribution
-   Click to Call
-   International Numbers
-   Mobile App

### Essential

$29

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Essential plan includes:

-   (140+ Countries)
-   Advanced Analytics With Unlimited History
-   Automated Call Distribution
-   Click to Call
-   Integrations to Other Systems

### Expert

$49

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Expert plan includes:

-   (140+ Countries)
-   Advanced Analytics With Unlimited History
-   Automated Call Distribution
-   Call Monitoring (Call Barging
-   Call Whispering)

### Custom

Contact Vendor for Pricing

**Pricing Model:** Other

Custom plan includes:

-   (140+ Countries)
-   Advanced Analytics With Unlimited History
-   Automated Call Distribution
-   Call Monitoring (Call Barging
-   Call Whispering)

## Popular alternatives to [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)

Looking to learn more about Call Tracking software similar to CloudTalk? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

by Ringover

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Starting Price:$29/month

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by 3CX

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

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[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

by RingCentral

[4.2 (1200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Starting Price:$30/month

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[View all alternatives](https://www.capterra.com/p/182004/CloudTalk/alternatives/)

## What do others say about [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) pricing?

Pricing RatingN/A

Value For Money[4.2(268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Pros

Cons

[Read All 268 Reviews](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Read Full Reviews Below

Ziya B.

Advanced Systems Engineer

Electrical/Electronic Manufacturing, 10,001+ employees

Used the software for: 1-2 years

**

Overall Rating

4.0

**

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

May 25, 2023

"CloudTalk is a Reliable Communication Solution"

**Overall:** My experience with CloudTalk has been highly positive. It has revolutionized our communication processes, enhancing efficiency and customer interactions.

**Pros:** CloudTalk stands out as an efficient and reliable communication solution. Its seamless integration with various platforms, like CRM systems and helpdesk software, has greatly enhanced our team's productivity. Access to customer information within the platform has streamlined workflows, and the call quality is exceptional, ensuring clear conversations.

**Cons:** The pricing may be costly for small businesses. The user interface could be more intuitive and visually appealing. However, these minor drawbacks are outweighed by the platform's overall performance and reliability.

**Switched From:** [Five9](https://www.capterra.com/p/132405/Five9/)

Andres S.

Recruitment Manager

Outsourcing/Offshoring, 1,001-5,000 employees

Used the software for: 2+ years

**

Overall Rating

2.0

**

Ease of Use

4.0

Customer Service

1.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

50%

5/10

Reviewer Source

Source: Capterra

February 20, 2023

"Unreliable tool for small businesses that do not work 24/7"

**Pros:** The waiting time for the phone lines is short. That is the main positive thing

**Cons:** Reception is unstable.assigning a caller ID takes over one month.they will do unexpected maintenance during the middle of the night, without asking/advising their night-users about itCustomer service is awful.

**Alternatives Considered:** [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

**Reasons for Switching to CloudTalk:** Cloudtalk includes an option for SMS's

Vendor Response

By CloudTalk on March 2, 2023

I'm sorry to hear about your disappointing experience with us. It's always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn't live up to your expectations on this occasion. I'm thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at support@cloudtalk.io to discuss how we can make this right.

[Read All 268 Reviews](https://www.capterra.com/p/182004/CloudTalk/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)