# Page 2 | FileWave Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is FileWave the right Mobile Device Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182010/FileWave-Endpoint-Management/reviews

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FileWave

4.4 (37)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of FileWave

## Showing most helpful reviews

Showing 26-37 of 37 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GF

Grey F.  
Technology Assistant  
Education Management  
Used the software for: 1-2 years

### "High learning curve, but amazing scalability"

January 29, 2019

5.0

Filewave is like having another team member and then some. Countless hours of touching devices.

Pros

Filewave can do just about anything. In the past, if there was something I couldn't get FW to do, it was because I was unable to figure it out. Amazing customer support. They are alway ahead of the game when it comes to features and compatibility.

Cons

"In the past, if there was something I couldn't get FW to do, it was because I was unable to figure it out." Filewave is tricky to get the hang of so be prepared to read the manual.

Review Source

MR

Michael R.  
Systems Administrator  
Utilities  
Used the software for: 1-2 years

### "Multi-Platform MDM Solution"

January 23, 2019

5.0

I really enjoyed using it at my previous employer and I've really enjoyed using it in the Utility sector for update patching and installing new applications on the fly without spending large amounts of time to go to each system to do it manually as done in the past for the OSX systems.

Pros

I like that it works on multiple platforms for an all-in-one solution for OSX/Windows devices.

Cons

Would like to see a cloud-based MDM for IOS devices offering for security purposes.

Review Source

RS

Ron S.  
Vice President  
Internet  
Used the software for: 2+ years

### "Fast reliable Endpoint Management"

January 25, 2019

5.0

Managing over 10,000 Apple computers and around 5,000 iPads with Filewave.

Pros

Ease of use. Filewave is easy and intuitive to use. Filewave also has Awesome support. They have not only assisted us with issues when found but have written us some custom packages.

Cons

There have been a few issues with the latest releases, however, Filewave is quick to publish an update that fixes the issues.

Review Source

HW

Heather W.  
District Tech  
Education Management  
Used the software for: 2+ years

### "Easy to Use for All"

July 27, 2020

5.0

Pros

As a previous user of JAMF, I feel FileWave is amazing. It works seamlessly.

Cons

The server is Linux based. While I am able to work with Linux, I wish it was on a Windows server.

Review Source

VR

Verified Reviewer  
Chief Technology Officer  
Education Management  
Used the software for: Less than 6 months

### "Filewave is marvelous"

January 18, 2019

5.0

Mobile Device Management is very fine and detailed with Filewave. I am very pleased with the level of control of devices managed with Filewave.

Pros

Coverage of MANY different platforms under one MDM makes it a very robust solution.

Cons

Some of the initial config and "nitty gritty" is very "geeky" and requires a higher level of systems administration. This can be very disconcerting and daunting for the user who would like a simpler, cleaner interface - more high level.

Review Source

MW

Michael W.  
Director of Technology Support  
Education Management  
Used the software for: 2+ years

### "Filewave has helped us deploy 100's of app and applications to thousands of devices"

January 18, 2019

5.0

Pros

Filewave makes deploying software easy and has allowed us more time to focus on other technology related tasks within our coporation.

Cons

My least favorite part is the difficulty managing iPads. I don't necessarily believe this is only a Filewave issue but how iPads are handled through Apple.

Review Source

KV

Ken V.  
Infrastructure Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "FileWave Endpoint Management"

January 25, 2019

5.0

I've enjoyed using FileWave at my previous job and at my current job with one of our external clients. My supervisors were so impressed with it that we are now adopting it for software deployment for our other clients.

Pros

Some vendors just want to sell you software and once the sale is complete, they stop caring. FileWave has a team of support professionals who make themselves very available to help with setup, deployment, and troubleshooting. They are very knowledgeable and it is evident that they care about the overall experience.

Cons

I would like to be able to manage Linux/BSD endpoints with FileWave

Review Source

SC

Steven C.  
Hardware Support Specialist  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Great tool to have."

January 29, 2019

5.0

We deploy devices to students k - 12. Grades 6 - 12 take their devices home. Filewave allows us to manage student and staff devices no matter where the device connects to the internet.

Pros

Filewave makes life easier managing multiple device types. We manage iOS, Mac OS, and Windows devices with Filewave.

Cons

Everything is working as expected. Don't really have any cons to using Filewave.

Review Source

JW

John W.  
IT  
Education Management  
Used the software for: 2+ years

### "It's a really good MDM and a client software management solution"

November 24, 2020

5.0

Pros

The Filewave is really simple to deploy and easy to use. it helps us to deploy all the software and update to whole school. The Kiosk helps students and teachers to install their software without admin permission. and they have really nice tech support.

Cons

No problem at this moment since we migrate to the latest version.

Reason for choosing FileWave

The price is cheap than another one.

Review Source

jL

james L.  
technology technician  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Diamond in the rough"

January 29, 2019

4.0

Saves many labor hours by being able to manage software installs/updates remotely. Inventory queries are also very helpful.

Pros

Comprehensive imaging, inventory, software management solution.

Cons

Lack of publicly available how-to's. (Not on youtube) Too many advanced features require either 3rd party software, or advanced scripting knowledge. Why can't these features be incorporated in the software?

Review Source

NS

Nate S.  
CIO  
Education Management  
Used the software for: 1-2 years

### "filewave"

January 18, 2019

5.0

Pros

using smart groups and custom fields to push changes

Cons

lack of web interface to make changes, not being able to remotely connect to client through admin app

Review Source

AC

Andrew C.  
IT Support  
Computer Software  
Used the software for: 6-12 months

### "Sub-par management software"

November 6, 2019

3.0

Pros

This management software was pretty good with keeping the software up to date, but the process to get to that point was a bit painful.

Cons

I didn't like that every time you wanted to send out an update, you would have to do a model update and it would take a substantial amount of time for the update to finish. Your administrators using this management software wouldn't be able to use the software while this update was happening.

Review Source

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