--- title: "Digital iD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Digital iD Software - reviews, pricing plans, popular comparisons to other AML products and more." source_url: "https://www.capterra.com/p/182015/Digital-iD/" page_type: "product" language: "en" --- # Digital iD Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Digital iD ## What is Digital iD? Australia Post Digital iD is an award winning platform, trusted by over 60 government and private organisations that can help Australian businesses meet AML compliance obligations and improve conversion rates. Digital iD has access to a wide range of industry and proprietary data sets to help verify new and existing customers. Digital iD can also help you to identify Politically Exposed Persons (PEP), associates of a PEP, sanctioned, or other high risk individuals, with watchlist screening. ## What is Digital iD used for? [AML](https://www.capterra.com/aml-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Digital iD?[Manage this product listing](https://www.g2.com/products/digital-id/claim_requests/new?auto=true) ## Digital iD Overview Updated August 2026 AI summary Digital iD offers organizations across small to enterprise segments a solution for AML needs, focusing on compliance management, identity verification, PEP screening, and watch list checks. The platform includes capabilities such as biometrics, real-time data, configurable workflows, and secure data storage, with deployment on web, cloud, and mobile devices. Optional features include API access, alerts, and reporting tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Digital iD 0.0 VS. [4.9 (17)](https://www.capterra.com/p/10021163/Flagright/#reviews) Starting Price $500 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (70) Value For Money 0.0 (0) Value For Money 4.8 (64) Customer Service 0.0 (0) Customer Service 5.0 (66) ## Digital iD alternatives [Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/) [4.7 (70)](https://www.capterra.com/p/188057/KYC-AML-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188057/KYC-AML-Platform/) [Didit](https://www.capterra.com/p/10023817/Didit/) [5.0 (10)](https://www.capterra.com/p/10023817/Didit/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023817/Didit/) Highest Rated [Sanction Scanner](https://www.capterra.com/p/195301/Sanction-Scanner/) [5.0 (27)](https://www.capterra.com/p/195301/Sanction-Scanner/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195301/Sanction-Scanner/) [MemberCheck](https://www.capterra.com/p/154148/MemberCheck/) [4.8 (15)](https://www.capterra.com/p/154148/MemberCheck/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154148/MemberCheck/) ## FAQs about Digital iD Overview ### What company size and specific industries is Digital iD built for? Digital iD is designed for Australian businesses that need to verify customers or meet AML legislation, including small businesses, mid-market firms, and enterprise organizations in financial services, property, marketplaces, health, and cryptocurrency. Features and Usability ### What are the key features of Digital iD? Digital iD offers identity verification and data verification, supported by biometrics, API access, and configurable workflow. It also includes compliance management, PEP screening, watch list checks, alerts and escalation, real-time notifications, reporting and statistics, mobile access, SSL security, and secure data storage. Getting Started and Support ### What training and onboarding options does Digital iD offer? Digital iD provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, and documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does Digital iD offer? Digital iD provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support can cover quick questions or more detailed issues through self-service articles and direct contact options. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations with support. ## Features AI summary Based on 209 AML reviews Capterra data shows that buyers of AML software rank the following features as their top priorities: - **Identity Verification** (**71%** of reviewers rated this feature as critical) - **Data Verification** (**61%**) - **PEP Screening** (**66%**) Digital iD supports all three of the features reviewers rate most highly: **Identity Verification**, **Data Verification**, and **PEP Screening**. Together, these capabilities help businesses confirm customer identities, check the accuracy of submitted information, and screen for politically exposed persons, allowing teams to reduce compliance risk and make onboarding decisions with more confidence. Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Configurable Workflow Configure existing workflows to meet your organization's needs Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Digital iD 15 features ### All Features - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Mobile Access: Access software remotely via mobile devices - PEP Screening: The process of conducting customer due diligence for any politically exposed person (PEP) - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Secure Data Storage: Securely stores data to prevent data loss or breaches - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Watch List: View and track activity related to an individual, transaction, etc. --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $500.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.