--- title: "Digital iD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Digital iD Software - reviews, pricing plans, popular comparisons to other AML products and more." source_url: "https://www.capterra.com/p/182015/Digital-iD/" page_type: "product" language: "en" --- # Digital iD Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Digital iD ## What is Digital iD? Australia Post Digital iD is an award winning platform, trusted by over 60 government and private organisations that can help Australian businesses meet AML compliance obligations and improve conversion rates. Digital iD has access to a wide range of industry and proprietary data sets to help verify new and existing customers. Digital iD can also help you to identify Politically Exposed Persons (PEP), associates of a PEP, sanctioned, or other high risk individuals, with watchlist screening. ## What is Digital iD used for? [AML](https://www.capterra.com/aml-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Digital iD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.digitalid.com&name=Digital iD) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Digital iD 0.0 VS. [4.9 (14)](https://www.capterra.com/p/10021163/Flagright/#reviews) Starting Price $500 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (70) Value For Money 0.0 (0) Value For Money 4.8 (64) Customer Service 0.0 (0) Customer Service 5.0 (66) ## Digital iD alternatives [4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/) [4.7 (70)](https://www.capterra.com/p/188057/KYC-AML-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188057/KYC-AML-Platform/) Highest Rated [Didit](https://www.capterra.com/p/10023817/Didit/) [5.0 (10)](https://www.capterra.com/p/10023817/Didit/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023817/Didit/) [MemberCheck](https://www.capterra.com/p/154148/MemberCheck/) [4.8 (15)](https://www.capterra.com/p/154148/MemberCheck/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154148/MemberCheck/) ## FAQs about Digital iD Overview ### What company size and specific industries is Digital iD built for? Digital iD is designed for Australian businesses that need to verify customers or meet AML requirements, especially those in financial services, property, marketplaces, health, and cryptocurrency. It fits organizations in these sectors that must confirm identity and comply with regulatory obligations. Features and Usability ### What are the key features of Digital iD? Digital iD offers identity verification, biometrics, data verification, and compliance management for screening and authentication workflows. Core capabilities also include PEP screening, watch list checks, configurable workflow, API access, mobile access, real-time data, alerts and escalation, reporting and statistics, SSL security, and secure data storage. Getting Started and Support ### What training and onboarding options does Digital iD offer? Digital iD provides in person training, live online sessions, and documentation. In person training supports direct guidance, live online sessions allow remote instruction, and documentation offers written reference material for setup and ongoing use. Getting Started and Support ### What customer support options does Digital iD offer? Digital iD provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available to describe response times or helpfulness, so the support experience cannot be characterized further from the catalog data alone. ## Features AI summary Based on 202 AML reviews Capterra reviewers point to these AML features as the top priorities for buyers: - **Identity Verification** (**71%** of reviewers rated this feature as critical) - **Data Verification** (**63%**) - **PEP Screening** (**67%**) Digital iD supports all three of the features reviewers rate most important: **Identity Verification**, **Data Verification**, and **PEP Screening**. Together, these capabilities help businesses confirm customer identities, check the accuracy of submitted information, and screen for politically exposed persons, helping teams reduce compliance risk and make customer onboarding more efficient. Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Configurable Workflow Configure existing workflows to meet your organization's needs Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Digital iD 15 features System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Process of checking different types of data for accuracy to avoid errors or inconsistencies Validating the identity of an individual or entity through verification of personal information or credentials Access software remotely via mobile devices The process of conducting customer due diligence for any politically exposed person (PEP) Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Securely stores data to prevent data loss or breaches Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access View and track activity related to an individual, transaction, etc. Get Advice We can help you find the software with the features you need. ## Pricing Basic $500.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.