--- title: "Zivver Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zivver Software - reviews, pricing plans, popular comparisons to other File Sharing products and more." source_url: "https://www.capterra.com/p/182026/Zivver/" page_type: "product" language: "en" --- # Zivver Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zivver ## What is Zivver? Zivver's secure email platform is designed to prevent human errors while providing best-in-class encryption and authentication, which stops unauthorised access to sensitive information. It integrates seamlessly with popular clients like Outlook and alerts users about sensitive information, inappropriate security measures or unusual recipients while typing. If a mistake occurs, users can retract messages while seeing who read them. Logging and analytics help organisations identify risks. ## What is Zivver used for? [Email Security](https://www.capterra.com/email-security-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 76% Neutral 3% Negative 21% Starting price €3.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zivver?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zivver.com/&name=Zivver) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zivver 3.7 (33) VS. [4.9 (4,851)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price €3.99 Per User, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (33) Ease Of Use 4.9 (562) Value For Money 3.8 (31) Value For Money 4.8 (518) Customer Service 3.7 (29) Customer Service 4.7 (516) ## Zivver alternatives [4.6 (293)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (23)](https://www.capterra.com/p/236943/Red-Sentry/#reviews) Starting price $4200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (47)](https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (22)](https://www.capterra.com/p/201047/vRx/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/182026/Zivver/alternatives/) ## FAQs about Zivver Overview ### Which roles and teams benefit most from Zivver? Zivver is most used by IT leaders, security and compliance professionals, business owners, and healthcare practitioners who handle sensitive information. IT and CISO teams use it to enforce secure email and data protection policies, while finance, audit, and clinical staff rely on it to share confidential documents safely and meet compliance requirements. Answer based on 33 reviews Overview ### What company size and industries is Zivver built for? Zivver is built mainly for small businesses and healthcare organizations, with 82% of reviewers from small companies and 39% from hospital and health care. It also serves mental health care and government administration, each at 9%, aligning with secure data exchange in healthcare, finance, and government. Email security is the main use case. Answer based on 33 reviews Features and Usability ### What are the key features of Zivver? Zivver offers secure email and messaging features including encryption, email attachment protection, and data leak prevention, plus compliance management and policy management. It also includes authentication tools such as single sign-on and two-factor authentication, along with audit trail, activity dashboard, alerts and notifications, reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does Zivver integrate with? Zivver connects natively to Gmail, Microsoft 365, and Microsoft Outlook for email workflows. These integrations cover the main productivity platforms in Zivver’s catalog, giving teams a direct connection to common mail clients and Microsoft environments without adding extra third-party tools. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Zivver offer? Zivver provides in person training, live online sessions, webinars, and documentation. In person training supports face-to-face guidance, live online sessions cover remote instruction, webinars present scheduled group learning, and documentation offers written reference material for self-paced review and product guidance. Getting Started and Support ### What customer support options does Zivver offer? Zivver provides email/help desk, FAQ/forum, knowledge base, and phone support. Users describe the help desk as sometimes quick and pleasant to contact, but others report very slow responses and frustration with service desk handling, especially when dealing with subscription and reimbursement issues. Answer based on 2 reviews Security ### How does Zivver handle data security and access control? Zivver uses secure email, protected file sharing, and secure messaging and video calling for sensitive information. It offers recipient access through mobile numbers, codes, email, a portal, and secure conversations even without a Zivver account, while warning staff about privacy-sensitive content. Some reviewers question key delivery by email or SMS and extra login steps. Answer based on 25 reviews Ease of use ### Is Zivver easy to use for secure email and client communication? Zivver makes secure email and client communication easy for most teams, with a clear interface and simple access for recipients. Small businesses, healthcare providers, and client-facing staff often find setup and daily use straightforward, though mail server configuration can take extra effort and some older users may need brief guidance. Answer based on 11 reviews ## Features AI summary Based on 18,930 File Sharing reviews Capterra reviewers point to these as the file sharing features they value most when comparing options: - **File Transfer** (**53%** of reviewers rated this feature as critical) - **Document Storage** (**56%**) - **Secure Data Storage** (**59%**) Zivver includes other capabilities that reviewers also consider important, such as **Mobile Access** (**47%**). This feature gives teams a convenient way to view and manage files from different locations, helping businesses support remote work, respond faster, and keep information available when staff are away from their desks. Mobile Access 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Email Attachment Protection 3.7 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Provides protection against malicious attachments. Email Management 3.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Encryption 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Convert data into a code for security Audit Trail 3.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Alerts/Escalation 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Zivver 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Leak Prevention: Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data. - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Attachment Protection: Provides protection against malicious attachments. - Email Management: Manage, store and organize emails within the system or via third-party apps - Encryption: Convert data into a code for security - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 3.9 (33) 3.9 Based on 33 reviews ## Pricing Value for money 3.8 (31) Basic €3.99 Per User,Per Month Value for money 3.8 (31) 3.8 Based on 31 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (29) 3.7 Based on 29 reviews ## User reviews Overall rating 3.7 Based on 33 reviews Filter by rating 5(12) 4(13) 3(1) 2(1) 1(6) Mentioned topic Sorted by most recent AG Antal G. Spouse Hospital & Health Care ### "Don't, unless maybe with Exchange or gmail for business" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 16, 2025 Service desk is VERY slow responding, and in the end is not reimbursing the full year subscription you need to pay for before you can even test the product. Pros The salespitch. The website is really shiny and the secure email product looks like it is professional and very user-friendly. Cons The fact that is only geared towards larger companies that use either MS-Exchange server of Gmail-for-business. For me, as a single user the only way to use the product is online on the site of Zivver. That is NOT how secure email should work. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Reasons for choosing Zivver Because this seemed easier & cheaper. It is not, it is unusable in my case, so it is way too expensive anyway. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HD Henk D. Ondersteuning Hospital & Health Care ### "Zeer slechte en trage support" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 14, 2025 Slechte ervaring. Zodra er iets is duurt het lang voordat er reactie en actie komt. Tevens slecht bereikbaar. Uitsluitend via mail. Er is een sterke overweging om het contact niet te verlengen en over te stappen naar smartlockr. De service kan ik absoluut niet op goed beoordelen. Hierdoor scoort waarschijnlijk het product nu ook zeer slecht. Pros De prijs t.o.v. een concurrent. Het prijsverschil is er nu niet meer. Ik zou niet weer kiezen voor Zivver. Cons De slechte support en bereikbaarheid. Zonder Support contract wordt je slecht geholpen. Al dagen aan te mailen voor een oplossing. Je wordt één keer gebeld. Neem je niet op. omdat dat op dat moment niet kan, dan kan je weer dagen mailen voordat er misschien een reactie komt. Er wordt niet gedacht om nogmaals te bellen. Waarschijnlijk is een account met één gebruiker niet interessant genoeg om snel in actie te komen. Alternatives considered [SmartLockr](https://www.capterra.com/p/185883/SmartLockr-Intelligent-Data-Protection/) Reasons for choosing Zivver De prijs. Maar dat bleek uiteindelijk niet juist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Annemeike K. Psycholoog Hospital & Health Care ### "Ga voor een ander bedrijf...voortdurende technische problemen en de klantenservice is onbereikbaar. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 13, 2025 Je betaalt heel veel geld voor een hele kleine dienst, maar zijn onbereikbaar als er technische problemen zijn. Wij proberen al weken iemand te spreken te krijgen van Zivver, maar kunnen niemand bereiken. Via de mail duurt het dagen voordat er reactie komt, en wordt er niet ingegaan op onze verzoek om ons te bellen. Er wordt even een stappenplannetje opgestuurd, wat uiteraard geen oplossing biedt voor het probleem. En vervolgens laten ze je weer hangen. Typisch een inhalig bedrijf dat het alleen voor het geld doet. Pros Wij hebben eigenlijk sinds het begin een nare ervaring met Zivver zowel in het contact als het gebruik, geen positieve punten. Cons Slechte voorlichting tijdens de verkoop. Je iets telefonisch verkopen wat niet goed aansluit bij je situatie en pas een oplossing willen bieden als je dreigt een slechte review te schrijven. Je op kosten jagen. Wij betalen nu al een maand voor iets dat niet goed werkt. Geen verantwoordelijkheid nemen bij technische problemen. Onbereikbare klantenservice. Reasons for choosing Zivver We zaten inmiddels al aan het contract vast met Zivver, ook al werkt het niet goed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Leny M. Directeur Staffing and Recruiting ### "Frusterend product, onvoldoende werking en slechte klantenservice en bereikbaarheid" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 13, 2024 Ruim een week geleden support gehad van een half uur. Windat was bekend probleem, moest worden uitgezocht. 3 dagen later een bericht ontvangen dat er nog geen oplossing was, maar werd aan gewerkt. Het probleem met Windat wordt intussen alleen maar groter. Geprobeerd te bellen met support code, deze wordt niet herkend wordt aangegeven. Verder geen mogelijkheden om met Zivver in contact te komen. Mails gestuurd met intussen een noodkreet, maar geen reactie.... Pros Mails met privacygevoelige informatie kunnen versturen Cons Vanwege het werken met privacygevoelige informatie aangeschaft, en inmiddels al 3 jaar werk ik ermee. Werkt slecht. Bij openen van een Zivver bericht valt vaak het scherm op zwart, bewerkingen vallen stil, outlook wordt dan helemaal opnieuw opgestart. Bij openen online van Zivver bericht en het beantwoorden hiervan zijn de mailtjes niet zichtbaar in de verzonden berichten van het gewone outlook. Onlangs de nieuwe update uitgevoerd in Zivver. Sindsdien kan ik geen gewone mails meer sturen met bestanden en komt alles bij anderen binnen als een Windat bestand. Ook mailtjes van anderen aan mij gericht komen als Windat bestand binnen. Valt nu helemaal niet meer mee te werken! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Koen M. IT Manager Hospital & Health Care ### "Zivver is an added value" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 14, 2023 Some communication regarding patients or sensitive business data was not secure before. Zivver gives users the opportunity to send this sensitive data securely in their trusted environment. Pros The ease of use of the Outlook plug-in is most liked by the users. Cons No plug-in for OWA in on-premisse setup - No integration with patientdatabase for phone-numbers - Content checking is too sensitive, causing too many false positives Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Meine H. Beleidsadviseur Informatie / CISO Government Administration ### "Zivver is not only nice to have but also necessary in a time when data security plays a role" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 3, 2023 Zivver is a suitable solution for secure mail and meets the desired ease of use Pros Easy use and meeting requirements for a product we wish Cons We don't miss any neccessary functions. We like that Zivver is still improving Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB marc B. Teamleider IT Government Administration ### "Prima Product !" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2023 Bijna als ons gevoelig mail verkeer loopt nu via zivver wat risco's op datalekken verminderd. Pros Zivver doet wat het belooft, zivver gebruikers kunnen eenvoudig beveiligd mailen. Niet zivver ontvangers kunnen eenvoudig en veilig de mail openen en beantwoorden! Cons We hebben in het begin wat problemen gehad met de usersync maar sinds versie 2 is dat verleden tijd ! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SA Sven A. Controller Government Administration ### "A great product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 31, 2023 Very good Pros Safe mail is very important for our inhabitants Cons There is nothing to dislike about (using) Zivver Reasons for choosing Zivver The best product for a good price Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JD Johnny D. Manager IT Special Services Hospital & Health Care ### "Early adaptor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2023 Easy to use and reliable Pros We selected Zivver because the sender does not have to do complicated things, its embedded in Outlook, and most of all the receiver does not have to install anything. Cons I can not think off anything, we have no complaints Reasons for choosing Zivver We selected Zivver because the sender does not have to do complicated things, its embedded in Outlook, and most of all the receiver does not have to install anything. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Miguel G. QA Tester Telecommunications ### "Mensajes seguros" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 22, 2023 Pros La facilidad para poder enviar archivos, a otros usuarios Cons No hay nada que no me haya disgustado ya que es muy simple Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182026/Zivver/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SpamTitan vs Zivver](https://www.capterra.com/compare/168436-182026/SpamTitan-vs-Zivver) [ESET Endpoint Security vs Zivver](https://www.capterra.com/compare/151915-182026/ESET-Endpoint-Security-vs-Zivver)