Innovative Computer Systems

Direct Claim Solution


5 / 5
2 reviews

Who Uses This Software?

Captive Insurance Companies, Captive Mangers, Risk Pools, Risk Retention Groups, Transit Authorities, Municipalities and Self-Insureds in any Industry.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Innovative Computer Systems
  • directclaimsolution.com
  • Founded 1998
  • United States

About Direct Claim Solution

Claims management software for Captives, RRG's and Self-Insured Organizations.


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Direct Claim Solution Features

  • Adjustor Management
  • Case Management
  • Claim Resolution Tracking
  • Co-Pay & Deductible Tracking
  • Compliance Management
  • Customer Management
  • Electronic Claims
  • Forms Management
  • Paper-Based Claims
  • Payor Management
  • Policy Administration

Direct Claim Solution Reviews Recently Reviewed!


Best Software Decision!

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: DCS software is so easy to use and train yet it also provides us with all the reporting metrics and analytics we could ever need. The team at DCS has invested their time and attention to understand our business so we can get the most from the application. Their dedication and innovation have been a credible factor in our successful deployment of DCS. Solid product and a rock solid organization delivered as promised, on time and on budget.

Cons: There has literally not been a single drawback or disappointment with DCS.

Overall: DCS has become our solution for managing our new extended warranty product. The DCS platform holds the sold contracts, is the solution for adjusting and managing claims, tracks and reports our Captive accounting and provides the ability to extract dozens of data points for analysis and reporting.

Efficient and Functional

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: One of the things I like about DCS is the option to customize the program to fit my business. I was able to personalize some of the features that I need (such as reports), to help me run a more efficient business. DCS also stores a ton of information which makes for quick and easy queries. What I like most about DCS is its flexibility. I have the ability to change and add vendors/entity to my existing set up, if I choose to expand my business.

Cons: My least favorite thing about DCS is that, although it's pretty easy to navigate, it's not the most user-friendly. But I think it's more of the user (me) than the program.