Innovative Computer Systems

Direct Claim Solution

5 / 5
1 review

Who Uses This Software?

Captive Insurance Companies, Captive Mangers, Risk Pools, Risk Retention Groups, Transit Authorities, Municipalities and Self-Insureds in any Industry.

Average Ratings

1 Review

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Innovative Computer Systems
  • Founded 1998
  • United States

About Direct Claim Solution

Claims management software for Captives, RRG's and Self-Insured Organizations.

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Direct Claim Solution Features

  • Adjustor Management
  • Case Management
  • Claim Resolution Tracking
  • Co-Pay & Deductible Tracking
  • Compliance Management
  • Customer Management
  • Electronic Claims
  • Forms Management
  • Paper-Based Claims
  • Payor Management
  • Policy Administration

Direct Claim Solution Reviews Recently Reviewed!

Efficient and Functional

Jan 10, 2019

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not

Pros: One of the things I like about DCS is the option to customize the program to fit my business. I was able to personalize some of the features that I need (such as reports), to help me run a more efficient business. DCS also stores a ton of information which makes for quick and easy queries. What I like most about DCS is its flexibility. I have the ability to change and add vendors/entity to my existing set up, if I choose to expand my business.

Cons: My least favorite thing about DCS is that, although it's pretty easy to navigate, it's not the most user-friendly. But I think it's more of the user (me) than the program.