# Brex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Brex the right Spend Management solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182054/Brex/reviews --- Brex 4.5 (139) [View alternatives](https://www.capterra.com/p/182054/Brex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Brex Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews soner h CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “Reporting is good, and we can track costs per location and per application“ February 17, 2026 soner h CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “They only support a USD account and dont accept check payments.“ February 17, 2026 PK Patricia K VP, Finance and OperationsHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Brex is an amazing solution for our team for expense management and control. “ March 24, 2026 AD Alison D CEOTelecommunications, 2 - 10 employeesUsed the software for: 1-2 years. “This is a user flow issue on the backend that is shockingly allowed to persist.“ January 22, 2025 JL James L Director of FinanceComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “The platform is easy to navigate for both myself as an admin, and for my team to use every day.“ October 20, 2025 WD Whitney D CEOConsumer Goods, 2 - 10 employeesUsed the software for: 6-12 months. “They seem to regulate to your account to much & over email you.“ September 5, 2024 EM Edwin M Training CoordinatorRenewables & Environment, 201 - 500 employeesUsed the software for: 6-12 months. “Besides having to edit a receipt or vendor I like its simplistic approach.“ February 7, 2025 CA Clayton A Manager, FP&AFacilities Services, 51 - 200 employeesUsed the software for: 6-12 months. “This usually comes from employees selecting/spending from the wrong budget or having to restrictive controls on a trip spending.“ October 26, 2023 ## Showing most helpful reviews Showing 1-25 of 139 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pankaj P. Finance Manager Accounting Used the software for: 2+ years ### "Best Corporate Cards" January 11, 2025 5.0 I am using Brex cc from past few years. Easy to record your expenses and easily payment system. Anyone can easily use it. Its secure platform. Pros I like brex cards and their reporting systems. AP management ans expense tracking is awesome.I love that easily anyone can customise reports. Cons I like this product. Sometimes they take time to respond on queries and problem Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) I like brex more than that it provide more option than that. Review Source PK Patricia K. VP, Finance and Operations Hospitality Used the software for: 1-2 years ### "A Corporate Credit Card and Expense Platform Must Have" March 24, 2026 5.0 I have been in the field for 30 years. I don't give praise where it isn't due and Brex gets a very well deserved two thumbs up for me. If I were at Capital One I would have snatched them up as well! Pros Brex is an amazing solution for our team for expense management and control. It integrates \*almost\* seamlessly with our accounting platform and allows our team to process their card transactions and monitor their budgets as real time as possible. The learning curve is almost non-existent for new users. Expense reimbursements and repayments are processed quickly through their linked bank accounts. Approval workflow and security is outstanding. Both can be tailored to mirror policies. While the free version didn't work for us, the paid version is definitely a worth the investment. Cons There are two things that I don't love. One is the default statement appearance. The merchant categories don't always reflect the goods/services purchased from the vendor, which can be confusing. It would be great if there was an alternative. The other is that you have to trigger the export to your accounting platform. If that was automatic after transactions cleared the approval process that would just take it to another level. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/)[Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing Brex Brex just met my team's needs better. I have been in my role for a long time and I know the team. If you choose a product that doesn't meet the needs of the team that will be using it, you will have a challenge with adoption and success. Two years in, my team would never think about going back to our platform and couldn't imagine having a better platform. Switched from [Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/) I loved the added features of Brex with transactions being handled individually versus the old methodology of combining multiple transactions on an expense report for say an entire trip. Review Source AD Alison D. CEO Telecommunications Used the software for: 1-2 years ### "Brex is not worth the headache" January 22, 2025 1.0 Run, don't walk, away from this company. Pros Responsive customer support. Interest paid frequently with CCs. Cons Brex, like many of the newer tech-first type of banks, is over engineered and clunky on the basics. Day-to-day ops: - They don't do debit cards, only credit cards. Which is great for the fractional interest kick backs, but a nightmare if you want simple cash flow tracking. - They require a third-party bank to receive international wires. I had multiple international clients run into issues with the wording and coding to get the wire transfer to get processed. Closing the account: - For whatever reason, when you go through the online portal to close your account, you will see an 'Account Closed' confirmation on your page, but be warned: YOUR CREDIT CARDS ARE ALLOWED TO REMAIN OPEN TO CHARGES! There was no alert to the user that one MUST CALL CUSTOMER SERVICE TO HAVE YOUR CARDS CLOSED. You can't actually do it online NOR does the closing of the account automatically cancel the cards, nor any alert whatsoever to call customer support. 6 weeks after I had closed my account LinkedIn hit my card with a rogue charge. When I contacted support to reject the fraudulent charge, not only did they refuse to reject the charge to the credit card (which is industry norm and why businesses use CCs and not debits so as to have some insurance against fraud) they also did not take responsibility that the account had been closed for 6 weeks and therefore the card should have not been able to be charged. I was left on the hook for the $108 charge. And only then did they actually close the cards. This is a user flow issue on the backend that is shockingly allowed to persist. Alternatives considered [Mercury](https://www.capterra.com/p/211433/Mercury/) Reason for choosing Brex I thought they'd be good to work with, they were not. Review Source soner H. CEO Computer Software Used the software for: 2+ years ### "PONS Brex review" February 17, 2026 4.0 We like to work with Brex. It was easy to set up; they opened our account while we were still very early. They provided a business credit card. Pros It is all in one place and easy to integrate with 3rd-party platforms. Reporting is good, and we can track costs per location and per application Sending money and receiving money is easy Cons They only support a USD account and dont accept check payments.The international payment fees are a bit high. Ather than that, everything is ok Review Source EM Edwin M. Training Coordinator Renewables & Environment Used the software for: 6-12 months ### "Quick and easy to use. " February 7, 2025 4.0 Besides having to edit a receipt or vendor I like its simplistic approach. Pros It's intuitive nature. It is straightforward for entry level users. Cons It has a tendency to auto fill receipts in for you. Switched from [Emburse Spend](https://www.capterra.com/p/248242/Emburse-Spend/) It seemed like a better choice for ease of use. Review Source RM Rima M. Head of Business Development Information Technology and Services Used the software for: 6-12 months ### "Best Corporate Card and Expense Reconciliation" August 16, 2019 5.0 Positive experiences only. The customer support and easy of use, is the best in class, and they win against the competitors. Pros \- Easy to use (mobile is so convenient) - Shortest amount of time I have spent filing expenses (almost insignificant which wins in books) - Amazing customer support (I had trouble using the Visa card for EuroRails when in London, got an immediate response from Brex, with a MasterCard version, in my online profile, that I could use instantly - Fantastic!!) Cons No cons. This card is very easy to use. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Ease of use - card and expense software fully integrated. Review Source TV Tyler V. Director of Finance Education Management Used the software for: 6-12 months ### "Great Tech with Sleek Design" December 11, 2023 4.0 It was great with easy implementation up until we found out that they had not built the ability to tag expenses with GL codes in the mobile app. Pros I liked the design of the physical credit cards and the ability to upload receipts and track spending all on the dashboard. Cons I did not like that we were not able to edit the GL codes from the mobile app at the time we began using it, which was something that was advertised incorrectly to us. This was something that we needed. Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing Brex The card design. However, we have since switched over to Divvy because it is free and matched what we needed. Review Source DH Dana H. Head of Business Operations Accounting Used the software for: 6-12 months ### "Really good " August 24, 2022 5.0 Pros Improve the efficiency of AP and accounting. I really like the infrastructure and dashboard. The support was outstanding Cons The payment option is only available to US companies. I am not sure what else it can be used for. Uploading batches of payments would be great . Alternatives considered [PayEm](https://www.capterra.com/p/234925/PayEm/)[Mesh Payments](https://www.capterra.com/p/218926/Mesh-Payments/) Reason for choosing Brex I used Mesh before and they were OK , our \[SENSITIVE CONTENT\] chose Brex :) Review Source RP Reena P. R&D Application Engineering Manager Research Used the software for: Less than 6 months ### "Brex for Startups " August 23, 2019 5.0 As a startup it's hard to have a team of dedicated administrative staff and Brex streamlines a lot of the work for our current members and decreases the amount of time we need to spend on expense reports. Pros The Brex user interface enables me to manage my expenses without any worries. My favourite part about the software is being able to upload receipts using my smartphone. Cons It's hard to say because this software is so unique but one thing I would like is more freedom in the categorization of items. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) With Excel each entry and receipt was manual and expense reports could take up to hours to do. Review Source JL James L. Director of Finance Computer Software Used the software for: 2+ years ### "Great card management platform" October 20, 2025 5.0 Overall, the experience has been very positive, and lures to other platforms have been unsuccessful due to Brex's strong performance Pros The platform is easy to navigate for both myself as an admin, and for my team to use every day. The card functionality is excellent with easy controls on spending limits, and great compliance tools. The banking features are on par with what I would expect from other more traditional systems as well. Cons The rewards that were offered early on to utilize the platform have diminished for even us as leagacy users. Review Source VR Verified Reviewer VP of Customer Success Computer Software Used the software for: 1-2 years ### "Modern, easy to use expense platform" October 23, 2024 5.0 Pros Easy to use, strong AI autofill for uploaded receipts, flexible budget management. Cons Login on Android app was broken for a long time, submitting expenses in bulk could be more streamlined. Review Source ES Eileen S. Assistant Controller Computer Software Used the software for: 1-2 years ### "Brex is a great value for our company" August 11, 2022 5.0 I have daily control of the credit card usage for our team of over 40. I consider this a valuable option versus a line of credit or sweep account. Brex allows a simple cash flow solution. Since our staff is exclusively remote, it also creates efficiency for procurement. Pros I like the expense receipt reminders to the staff. I like the cash rewards we receive to offset our charges. I like the integration with Quickbooks online Cons Sometimes when you online chat with customer service, it can take an extensive amount of time Reason for choosing Brex The cost and benefits of Brex Review Source JK John K. Managing Partner Computer Networking Used the software for: 1-2 years ### "Brex closing accounts that it deems not big enough" June 16, 2022 1.0 We've been using Brex for about a year now and went with them because they advertised being a bank for small business startups. A couple weeks ago they sent us a notification that we need to change routing numbers. So we had to coordinate with our payroll, Expensify, Quickbooks, and numerous customers that pay us via ACH. After doing all that, today they sent us an email that they are closing our account on Aug 15 because we aren't a big enough account for them. We deposit 30-40k every month so even though we're a small business it's not like we are inactive nor have we ever had any overdrafts. So now we are going to have to redo all of that with a new bank. So just know that if you decide to bank with them you should expect at any time they will close your account even if you're in good standing. Pros The free ACH and wire transfers were the main reason but we also liked the partnerships they had Cons They are closing accounts because despite advertising as a bank for small business, they only want customers that are doing millions. Reason for choosing Brex Free ACH, good online banking features Review Source MA Muhammet A. CTO Biotechnology Used the software for: 6-12 months ### "Great business credit card for startups and beyond. Very good expense reporting/tracking and perks. " August 20, 2019 5.0 There are teams in law firms focusing to startups, there are investors focusing to startups, there are incubators for startups.. How to get a business credit card as a startup was an unaddressed pain. Brex is a startup and they work with startups; they understand founder and startup needs challenges, expectations. They provided a very good solution. Startups receive and spend billions of dollars every year! Brex is making something needed and missing. Perfect. Pros Brex card provides more or less all of the features of a highly regarded business credit card, but it is a lot better for following reasons. They work with startups and your chance of getting a credit card as a funded startup is higher and a lot easier. Plus, they keep improving, adding new features every few months. Their website and expense tracking/filing is intuitive and easy, they offer multi layers of protection and convenience (online cards etc). For life science companies there are additional discounts they secure from major vendors. Support team is "real time" responsive or quick via email. You do not need to shout to a voice recording 10 times "I want to talk to a representative" or waste hours. My impression over the last one year is highly positive! Cons No cons compared to all other cards I have used from other top providers. Review Source VR Verified Reviewer CEO Internet Used the software for: 1-2 years ### "great bank services" December 28, 2022 5.0 quality service and trust I recommend Pros What I like the most is that we can use the physical card and it facilitates the payments. And we have a complete report on our different transactions Cons I found no problem with brex, it works fine Review Source PS Philip S. CEO Biotechnology Used the software for: 6-12 months ### "A solution for a problem that shouldn't exist (getting a reasonable corporate credit card)" August 20, 2019 5.0 Extremely positive, and I recommend it to all of my friends starting/running companies. They also send a hand-written card with about 30 signatures when we raised a round, which was a small touch but great (my bank didn't do this...) Pros Without a doubt it is the ease of use. A couple of my favorite features... 1. Integration with QuickBooks. 2. Invoice management. We swipe the card, get a text asking for a photo, which when we provide it automatically matches to my chart of accounts in QBO. Similarly, you can also forward invoices to receipts@brex.com and it does the same. This makes invoice management much, much better. 3. Instant approval for employee credit cards, with limits I can set. 4. Clean intuitive website 5. Solid travel booking system, impactful rewards (we get 3% back on lab supplies, a major expense) and a huge number of perks with other startup friendly companies. Cons There were some things we wanted visualized on the portal early on, but when we made the suggestions they were actually super quick to change them. Review Source VR Verified Reviewer Principal Investments Consumer Goods Used the software for: Less than 6 months ### "Brex perfect for e-commerce" January 6, 2019 5.0 Brex has been critical to helping Dear Ava scale. We needed a credit card solution that allowed me to track employee spend as we ramped up, and also one that had a large enough credit limit that realized how our DTC ecommece business cycled up during the holiday months. Brex solved both of these issues with a crisp UI. THANK YOU BREX! Pros Brex is the best corporate credit card we have tried at DearAva. The lack of personal guarantee, the high credit limit associated with a sophisticated understanding of how our business works, the intuitive UI, and the ability to track and monitor our employee spend has been crucial to running our business efficiently. The onboard process was super fast and I received the card within days -- all while being able to use the digital version minutes after being approved. Cons As the CFO/controller, I'd like to be able to see what my Brex credit limit is when I log into the portal, and see how/if it fluctuates over time. Review Source VR Verified Reviewer CEO Computer Software Used the software for: 6-12 months ### "Fantastic product!" August 8, 2022 5.0 Pros Brex is a true financial partner. They understand the flows of SAAS businesses and make managing the finances of your startup a breeze. We moved to Brex from a competitor and couldn't be happier! Cons There aren't a lot of drawbacks. The UI is easy to navigate and intuitive. So far, so good! Review Source AV Amelie V. CEO Computer Software Used the software for: 6-12 months ### "Super Easy" August 15, 2022 5.0 Pros Brex is super easy to use for myself and the entire team. Highly recommended! Cons Sometimes the mobile app is a bit buggy! Alternatives considered [Ramp](https://www.capterra.com/p/207081/Ramp/) Review Source MS Martha S. Founder Public Relations and Communications Used the software for: 6-12 months ### "A no brainer for modern companies" October 8, 2019 5.0 We have removed the need for expense software AND get great rewards. Pros I can give my team autonomy to spend, while also keeping a tight eye on company money. Here’s also partners with great companies like TravelBank and Lyft for additional rewards that much better match our culture and needs than legacy cards. Cons I am very happy overall and can’t think of something I don’t like. I do look forward to them extending the marketplace Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) To remove process Review Source LF Luis F. Managing Partner Financial Services Used the software for: 6-12 months ### "Brex Customer Review" August 8, 2022 5.0 Great product that has created unlimited value for my companies Pros Spend Management, Multiple Accounts, Corporate Card features, Expense Controls Cons Accounting integration, Custom user dashboard option, digital cards Review Source MR Marc R. CEO Accounting Used the software for: 1-2 years ### "Great for Larger Companies" January 10, 2024 4.0 Pros There is a lot to set up to get it right but once you do, it has so many options and runs smoothly. But you need to be prepared to really spend time learning all features available to customize. Cons There is a lot to set up to get it right but once you do, it has so many options and runs smoothly. But you need to be prepared to really spend time learning all features available to customize. Review Source LH Lai H. Staff Accountant Information Technology and Services Used the software for: 1-2 years ### "Ok product for it's price" October 25, 2022 3.0 Pros The virtual cards give the accounting team some control over spending Cons Receipt upload was manual, not great for high volume of transactions Review Source cH chad H. CEO Computer Software Used the software for: 6-12 months ### "Cash flow for Startups" August 16, 2019 5.0 Overall Brex is the only company that would offer us credit and for that i’m grateful. They give us the flexibility we need to grow the business by buying things today that we’ll be able to pay back in most cases less than a week. traditional banks don’t care to understand my business and just decline, Brex gets startups. Pros The underwriting/approval process was lightning fast. No stupid questions about financial projections—just a quick and painless credit card for my company. Cons Our credit line changes DAILY. I assume this is how they adjust for risk given that they approved us so effortlessly but I can’t help but wish we could get a weekly credit line at minimum. Today I could have $10K and tomorrow it could be $7800. Hard to plan with such a fast moving target. Reason for choosing Brex 0 interest, instant underwriting, higher limit. Review Source JA Jenny A. Customer Success Manager Computer Software Used the software for: 6-12 months ### "Friendly & helpful customer service" August 21, 2019 5.0 Each member of our growing startup has his/her own card. When I first tried to use mine, I realized I hadn't activated it (my goof) and was able to quickly reach someone on the phone who helped me get it set up on the spot. No headaches, super friendly, and just downright easy. Gone are the days of using my personal card then filling out a complicated report and waiting for a reimbursement. I love Brex!! Pros Brex is the least intimidating way to handle business expenses. They seem to remove the stuffy barriers that most credit cards put forward, and using the card doesn't require a super complicated app to track expenses. Their customer service team is easy to communicate with, friendly, and efficient at resolving any questions that arise. I love the tracking through texts! Cons Honestly, I can't think of any cons at this time. 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