# Jungo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Jungo Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/pricing --- # Jungo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jungo ## What is Jungo? For loan officers, Jungo is the only mortgage CRM built on Salesforce that's fully customizable to fit your needs. Key features include: Marketing: Built-in email templates and drip campaigns for every type of contact in your database. Automations: Event-triggered automations to eliminate repetitive tasks. LOS Integrations: Jungo integrates with the top loan origination software. Free Demo: https://ijungo.com/request-demo/?click=softwareadvice ## What is Jungo used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Mortgage](https://www.capterra.com/mortgage-and-loans-software/) Top alternative Featured Overall rating Based on 123 user reviews Reviews sentiment Positive 80% Neutral 9% Negative 11% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jungo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ijungo.com&name=Jungo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jungo 4.1 (123) VS. [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price Contact vendor Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (123) Ease Of Use 4.4 (4,352) Value For Money 3.9 (112) Value For Money 4.3 (3,488) Customer Service 3.7 (118) Customer Service 4.4 (3,496) ## Jungo alternatives [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Highest Rated [4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month [4.5 (820)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/alternatives/) ## Who uses Jungo? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Lead Management 3.8 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process CRM 4.1 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Sales Pipeline Management 3.8 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Activity Dashboard 4.1 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Contact Database 3.9 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Alerts/Notifications 4.0 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Jungo 44 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Electronic storage of stakeholder contact information Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Report customer payment history and outstanding debts to credit bureaus Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Create and send email blasts/campaigns Pre-made examples and templates for emails Automate maintenance of escrow accounts on behalf of borrowers Track interaction history by documenting conversations for contacts Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Process of securing a loan from a bank or any other lender. Process of collecting loan interest and escrow payments from a borrower. Automate workflows and trigger campaigns based on customer actions Track sent and received payments, invoices, and bills. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Calculation of consumption tax imposed on properties Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (123) 4.0 Based on 123 reviews ## Pricing Value for money 3.9 (112) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.9 (112) 3.9 Based on 112 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Floify](https://www.capterra.com/p/138124/Floify/)[ Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/)[ Anthology Encompass](https://www.capterra.com/p/80648/Encompass/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (118) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (118) 3.7 Based on 118 reviews ## User reviews Overall rating 4.1 Based on 123 reviews Filter by rating 5(68) 4(30) 3(11) 2(3) 1(11) Mentioned topic Sorted by most recent AS Anna S. Owner Banking ### "Do not Sync with Arive Platform" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 7, 2025 They accept your call says someone is going to call you or fix it. Pros I am not sure if there is anything to like they use Salesforce and build on the back end. Cons They have no customer service and cannot figure out what is going on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK adam k. Director of Loan Operations Banking ### "Do not listen to the salesperson" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 24, 2024 I have had a terrible experience with Jungo. Jungo uses the salesforce platform. When you have a question or issue, you need to reach out to salesforce. I have had multiple experiences where salesforce lets me know that since I purchased the system through Jungo that I need to reach out to them, and then Jungo lets me know I need to reach out to salesforce. It is awful. I have issues where birthday emails don't go out automatically. This cannot be fixed without me having an IT department. I explained when getting the product, it was for just me. I do not have an IT department. This is one of many similar issues that I have run into. They uploaded my database with information on clients not included as well as a lot of incorrect information. I sent them Xcel spreadsheets to use, so I do not understand why it was incorrect. Now I am too nervous to have them take another look because I have spent a month going through one at a time making the corrections I found. Pros I liked most what the salesperson shared with me the system would be able to do and what they told me the ease of use would be. Unfortunately, this has not been accurate Cons I do not like that the system is not easy to use unless you have a dedicated employee to run the system. It also doesn't do a good bit of the features I had asked that it be able to do. Reasons for choosing Jungo The salesperson I talked to let me know it did everything I wanted, and it was simple to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 5, 2024 Hi Adam, We're so sorry Jungo didn't work out for you. Our amazing team works hard to ensure every client has a positive and successful experience with Jungo. We’re sorry to hear that hasn’t been the case. While reviewing your support cases, it seems that you didn't provide birthdates for your contacts, therefore your contacts couldn't get birthday emails. It can simply be fixed by adding birthdates. If the data is not to your liking, it can be re-imported at any time. Our team is happy to assist. We are available to help you and make Jungo a success for you. We look forward to helping you! CB christopher b. CEO Financial Services ### "Very Complex System" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 5, 2024 Biggest “catfish” episode ever. Zero functionality within the platform. They show you all these amazing resources however it’s all your job to set up and pay for: Pros The idea is great, the vision of the salesman was amazing Cons There is zero help, everything is back to Salesforce Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ Rochel J. Marketing and business development strategist Banking ### "Jungo reveiw" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 May 29, 2023 all automations and customizations have had a huge turn over to our business Pros that it is very customizable, intergrades with everything I can possibly need. Cons the support is very weak. follow up on cases is not very consistent or efficient. support staff are generally new and not very knowledgeable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AO Ani O. Executive Admin Financial Services ### "Mortgage CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 25, 2022 Pros It retained a lot of customer information important for the loan process, let you know when a client had a property listed for sale, allowed you to keep track of the progress for docs needed. Cons Too many text fields on some pages but this was customizable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Carrie G. Marketing Manager Financial Services ### "Promised the world and delivered absolutely nothing " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 30, 2022 Jungo just created more business problems for us. Once we got the extra systems in place to send out mass text messages there was no stopping them, or easily delegating who was to receive what campaign. You had to have a thorough knowledge of Sales forces' Process Builder to even begin to build out a text campaign and then good luck getting it to send out properly. Also once the process is firing, there is no stopping it so one of my agents had to apologize to a particular list of contacts that kept receiving messages not meant for them. Jungo is a disaster of a platform to use and caused our business more harm than it helped. If you intent to grow your business and not have it tanked by the platforms you use - do not use Jungo. We also tried to connect with their customer service to resolve these ongoing issues and nothing was ever resolved, just band-aided by myself first and then weeks or months later by a Jungo Rep once they finally responded to help emails. Pros Nothing about this CRM worked properly. I liked what I was sold on, ease of use to send marketing emails as well as marketing and lead-generating texts and connect this system to our LOS so it would be a seamless transition from capturing a lead to working it in Jungo and completing the process in our LOS - it delivered none of that. Cons The ease of use and functionality was not as promised. I had to add on extra systems from sales force to get Jungo at a semi-functioning state of what we were looking to do and even that was not enough. We were looking for a CRM that allowed us to send text campaigns to leads, stop the texts on reply and allow our users to follow up via their mobile app like a text conversation - this basic functioning was not available on Jungo so we had to add a service called Pardot through salesforce and even that had to work within Jungo system and has limited functionality. Alternatives considered [BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/) [Surefire CRM](https://www.capterra.com/p/202529/Surefire-CRM/) Reasons for choosing Jungo Jungo seemed like the best option for ease of use, its pricing was a good option, it connected with our POS and from all of the video calls we had the software seemed great. But most of the things they promise in their pitch don't work or Jungo has discontinued. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Spencer G. Licensed Loan Partner and Marketing Coordinator Banking ### "Awesome and Customizable Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2022 It's been great and has allowed our team to elevate our customer experience Pros I like how customizable Jungo is and how easy it is to set up automations and flows. Cons It can be overwhelming for new users. But that can be overcome with training. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TT Tim T. MLO Real Estate ### "Overall very pleased" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2022 It’s overall very good and staff is helpful Pros Drip campaigns, task setting, Mass e mail capabilities all make it easy to keep connected with clients and referral partners. Cons Just a bit of overlap when a contract is both a past client and referral partner. Then I wind up having two contacts for the same person - the past client and referral partner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jonas C. Broker/Owner Financial Services ### "Crm" 5.0 Overall Rating 5.0 5.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 27, 2022 Too busy and hard to navigate what should be simple tasks Pros Customer service was great but my experience with product navigation was not good Cons Not easy to use for regular email campaigns or for customization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rod S. Broker/Owner Financial Services ### "Not sure what you are looking for in this box" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 September 27, 2022 This is my CRM and if I had someone to devote full time to it and learn it, I would be much happier. It's really not designed for one person to learn and implement Pros Flexibility. Anything you can think of for it to do, it can do. Cons Implementation and use. Difficult if you're not a software programmer to make it do all the things it can. You need a consultant to be successful with it. Reasons for choosing Jungo Flexibility; Best in class Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) Popular comparisons [HubSpot CRM vs Jungo](https://www.capterra.com/compare/152373-182058/HubSpot-CRM-vs-Jungo-Mortgage-CRM)[Salesforce Sales Cloud vs Jungo](https://www.capterra.com/compare/61368-182058/Salesforce-vs-Jungo-Mortgage-CRM)[Zoho CRM vs Jungo](https://www.capterra.com/compare/155928-182058/Zoho-CRM-vs-Jungo-Mortgage-CRM)[Bigin by Zoho CRM vs Jungo](https://www.capterra.com/compare/182058-204998/Jungo-Mortgage-CRM-vs-Bigin-by-Zoho-CRM)[Dynamics 365 vs Jungo](https://www.capterra.com/compare/157279-182058/Dynamics-365-vs-Jungo-Mortgage-CRM)[eWay-CRM vs Jungo](https://www.capterra.com/compare/152769-182058/eWay-CRM-vs-Jungo-Mortgage-CRM)[Kylas Sales CRM vs Jungo](https://www.capterra.com/compare/182058-210630/Jungo-Mortgage-CRM-vs-Kylas)[EngageBay CRM vs Jungo](https://www.capterra.com/compare/178819-182058/EngageBay-Marketing-vs-Jungo-Mortgage-CRM)[Nutshell vs Jungo](https://www.capterra.com/compare/144340-182058/Nutshell-vs-Jungo-Mortgage-CRM)[Pipedrive vs Jungo](https://www.capterra.com/compare/132666-182058/Pipedrive-vs-Jungo-Mortgage-CRM) [Odoo vs Jungo](https://www.capterra.com/compare/135618-182058/Odoo-vs-Jungo-Mortgage-CRM)[ActiveCampaign vs Jungo](https://www.capterra.com/compare/79367-182058/ActiveCampaign-vs-Jungo-Mortgage-CRM)[Ploomes CRM vs Jungo](https://www.capterra.com/compare/182058-207290/Jungo-Mortgage-CRM-vs-Ploomes)[Act! vs Jungo](https://www.capterra.com/compare/175860-182058/Act-vs-Jungo-Mortgage-CRM)[Brevo vs Jungo](https://www.capterra.com/compare/132996-182058/brevo-vs-Jungo-Mortgage-CRM)[Mailchimp vs Jungo](https://www.capterra.com/compare/110228-182058/MailChimp-vs-Jungo-Mortgage-CRM)[HubSpot Sales Hub vs Jungo](https://www.capterra.com/compare/182058-214215/Jungo-Mortgage-CRM-vs-HubSpot-SalesHub)[Less Annoying CRM vs Jungo](https://www.capterra.com/compare/118921-182058/Less-Annoying-CRM-vs-Jungo-Mortgage-CRM)[Insightly vs Jungo](https://www.capterra.com/compare/130671-182058/Insightly-vs-Jungo-Mortgage-CRM)[Copper vs Jungo](https://www.capterra.com/compare/141642-182058/Copper-vs-Jungo-Mortgage-CRM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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