# Journeyfront Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Journeyfront the right Assessment solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182061/Journeyfront/reviews --- Journeyfront 4.6 (19) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Reviews of Journeyfront Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Suzannah R. Human Resources Assistant Utilities Used the software for: 1-2 years ### "Assasement and selection process is easier" August 11, 2022 4.0 Pros In order to staff our available positions as quickly as possible, we rely on this online interviewing program. It's easier now to assess hundreds of people for a particular role than previously. JopurneyFront has made it much more straightforward to submit a single evaluation to many prospects. And we may do so whenever it's convenient for us. Cons When there are more than eight questions, you may feel that the test takes a lengthy time to complete, especially if your network connection is slow. This, nevertheless, is not a significant issue. Review Source MD Mallory D. Human Resource Generalist Telecommunications Used the software for: 2+ years ### "Journeyfront: A Game-Changer for Employee Retention" September 30, 2024 5.0 Over the past three years, our partnership with Journeyfront has been instrumental in significantly reducing turnover, particularly in entry-level positions. We've seen a remarkable 112% decrease in turnover and continue to observe positive trends. The Journeyfront Customer Success team has been exceptional, always responsive and dedicated to addressing our questions, concerns, and needs promptly. The platform itself is user-friendly and continually evolving with new features and improvements, including valuable assessment tools. If you're seeking a partner to help reduce turnover and identify top-tier candidates, I wholeheartedly recommend Journeyfront. Their solutions have proven invaluable to our organization, and I'm confident they can deliver similar results for yours. Pros One of the best aspects of working with Journeyfront has been the exceptional team. Over our three-year partnership, we've had the pleasure of collaborating with three different Customer Success Managers, each of whom has consistently exceeded our expectations. Their unwavering commitment to providing timely assistance, answering questions, and facilitating meetings with relevant experts has made our experience truly seamless. It's clear that Journeyfront values a collaborative approach, and their team is genuinely invested in helping us achieve our company goals. Cons While Journeyfront offers many valuable features, one area for improvement is its limited integration with Applicant Tracking Systems (ATS). Our recent search for a new ATS revealed that many popular options lacked direct integration and even duplicated certain functionalities already available within the Journeyfront platform. This can create inefficiencies and potential data inconsistencies. Switched from [Criteria](https://www.capterra.com/p/119740/Criteria/) Due to the product's limitations in customization and its inability to align with our candidate assessment criteria, we opted for a different solution. Review Source VR Verified Reviewer COO Outsourcing/Offshoring Used the software for: Less than 6 months ### "Good platform, false information on capabilities" October 2, 2024 3.0 Overall is not that good because our main focus was to share the candidates to our clients on a clean and visual way. Pros I like how easy it is to build the plan for positions and how all the information is consolidated Cons schetchy information when selling. Theres no way to easily share candidates with our clients. No CRM Review Source DO Deyn O. Talent Acquisition Lead Outsourcing/Offshoring Used the software for: Less than 6 months ### "JoyrneyFront Review by me" October 2, 2024 5.0 Journeyfront has been an incredibly user-friendly and hassle-free recruitment tool. Its intuitive interface makes it easy to navigate, even for those who are not tech-savvy. The streamlined process has significantly reduced the time spent on candidate screening and scheduling, allowing us to focus more on connecting with top talent. The tool's efficiency has greatly enhanced our recruitment workflow, making it an indispensable asset to our hiring process Pros Very user-friendly recruitment tool. It operates quickly and efficiently, making the hiring process smoother. One of the standout features is that logins don't expire as frequently as other tools, eliminating the need to constantly log back in. This saves a lot of time and reduces frustration, making the overall experience seamless and more productive. Cons One drawback is the inability to remove the KO (knockout) status on a candidate, which limits flexibility in managing candidate profiles. Review Source DL Deici L. Recruiter Warehousing Used the software for: 2+ years ### "Sr. Talent Acquisitions " September 26, 2024 5.0 Its been great sometimes it gives me a hard time because it wont work but over all great. Pros Its makes it consistent and fair for all applicants. Cons I think some of the questions need to be better suited for the positions. Review Source IK Isaiah K. Talent Acquisition and Workforce Development Human Resources Used the software for: 1-2 years ### "Great Collaboration Tool" October 8, 2024 4.0 Pros Has allowed for collaboration across multiple teams here at the site. Cons The thing I least like about journeyfront is the changing target. I feel we have had to adjust constantly before making informed decisions Review Source VR Verified Reviewer Talent Acquisition Partner Computer Software Used the software for: Less than 6 months ### "Great customer service" November 11, 2022 4.0 Great service and an easy implementation process. Pros The customer service and partnership I received was top notch. They worked with us throughout implementation. Although I did not get to see the implementation through to completion, it was a pleasure working with that team. Cons Because I was only working with the software through the majority of implementation, I did not get to see it in action. So I cannot speak to that performance. Review Source MB Mallori B. Marketing Marketing and Advertising Used the software for: I used a free trial ### "New technology with real data to make real decisions." August 12, 2020 5.0 Easy to use and insightful. There is no other technology I’ve seen like this Pros Provides great insights to make real time bring decisions and helps you make critical hiring decisions. Along with that software is not just for hiring but also for improving employee experience and insights into what makes an employee successful Cons So far I have not had any cons. The app is great. Review Source VR Verified Reviewer Digital marketing manager Consumer Electronics Used the software for: Less than 6 months ### "Great product" August 12, 2020 5.0 Pros It’s user-driven approach and focus on win-wins for hiring managers and workforce. Cons It’s early on, but hope to see improvement that will come with increase in data. Review Source VR Verified Reviewer Marketing Publishing Used the software for: I used a free trial ### "Stop wasting your time!" August 12, 2020 4.0 Great company, great people, great product. Pros This is easy to use software is a must for any company who needs to hire and sift through the weeds. Cons Some of the interface could’ve been easier but ultimately it wasn’t a bad experience. Review Source cmP chris martin P. Talent Acquisition Specialist Outsourcing/Offshoring Used the software for: Less than 6 months ### "journeyfront review" October 2, 2024 5.0 overall its a valuable solution for organizations looking to optimize their hiring process, though there is a learning curve for those new to data-driven hiring. Pros It helps companies make better hiring decisions by using data-driven insights to evaluate candidates’ skills, behaviors, and cultural fit. Its customizable assessments and predictive analytics improve hiring accuracy and reduce bias, which can lead to better employee retention. The platform integrates well with applicant tracking systems, making the hiring process more efficient. Cons it can be costly for smaller businesses, and its detailed assessments might extend the hiring timeline. While it's an effective tool, there’s a risk of over-reliance on data, and companies need to ensure they balance the insights with personal judgment Review Source MV Mariana V. Talent Acquisition Outsourcing/Offshoring Used the software for: Less than 6 months ### "Talent Acqusition review " September 30, 2024 5.0 Journey Front made my job much easier because its centered around efficiency, collaboration, and data-driven decision-making with the overallscore made by our own metrics and requirements. Pros That the test can be tailored based on the specific role we are hiring for. It made our screenings much easier. Very practical and intuitive Cons I took advantage of every step, so there's nothing I would change Review Source DG Darwin G. Talent Acquisition Specialist Outsourcing/Offshoring Used the software for: Less than 6 months ### "This is the best recruitment tool that I've ever used!" October 1, 2024 5.0 It was easy to use. Felt like I mastered it in just 2 weeks. Pros Super easy to use! The interface is incredibly straightforward, making navigation smooth and efficient. Cons None so far. Everything has been going well. Review Source BE Ben E. VP sales E-Learning Used the software for: 6-12 months ### "Great software" August 12, 2020 5.0 Great and responsive service. Pros Gave us really good data for hiring intelligently. Cons Nothing comes to mind. Pretty dang good software. Review Source SJ Scott J. Account Executive Publishing Used the software for: I used a free trial ### "I'm New but it's Cool" August 12, 2020 5.0 I'm super fresh Pros It's a huge stress to hire the wrong person, this looks like this will help Cons I don't know it all yet, so I don't know of any yet :p Review Source BM Bryce M. President Publishing Used the software for: Less than 6 months ### "Great Recruiting Software" August 18, 2020 5.0 Pros I learned about Journeyfront this last week, and met with many of their team members. I was impressed with their professionalism. They help companies find the right hires, and when you have them, they help maintain those teams. The software and reporting looks clean and simple. Cons I thought about this in detail. I would like to use Journeyfront more in order to really understand the software better. At this point, I'm all Pros! Review Source HJ HANNON J. Teacher Education Management Used the software for: I used a free trial ### "Review" August 12, 2020 4.0 Pros The dashboards they were awesome and the reporting after taking the assessments was sweet. Cons The navigation was a little hard to figure out at first but once I figured it out it was easy. Review Source RH Robert H. Business development Venture Capital & Private Equity Used the software for: 6-12 months ### "You need this!" August 12, 2020 5.0 Pros The product was easy to use and has made a huge positive impact on our organization. Cons I have no complaints about this product. Review Source JP Jordan P. Head of Partnerships Financial Services Used the software for: Less than 6 months ### "Journeyfront Review" February 24, 2021 5.0 Innovative technology, easy to use, and great service. Pros First off I want to say that the JourneyFront team is very professional and easy to work with. Their technology takes the guesswork and worry out of hiring the right people, which is an enormous help when you have literally hundreds of candidates to review and analyze. Cons So far, none! Software is great and easy to use. Review Source Similar Products Featured