# Brightcove Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Brightcove Software - reviews, pricing plans, popular comparisons to other Publishing and Subscriptions products and more.

Source: https://www.capterra.com/p/182078/Video-Marketing-Suite/alternatives

---

# 

 Brightcove Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Brightcove

## What is Brightcove?

Brightcove creates the world's most reliable, scalable, and secure streaming technology solutions to build a greater connection between companies and their audiences, no matter where they are or on which devices they consume content. Publishers, broadcasters, and others routinely turn to Brightcove for its best-in-class streaming platform to attract new audiences, enable greater reach, increase engagement and monetize at scale.

## What is Brightcove used for?

[Video Hosting](https://www.capterra.com/video-hosting-software/)[Video Management](https://www.capterra.com/video-management-software/)[Publishing and Subscriptions](https://www.capterra.com/publishing-and-subscriptions-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Brightcove

4.2 (17)

VS.

[4.7 (172)](https://www.capterra.com/p/82313/Wistia/reviews/)

Starting Price

Contact vendor

Starting Price

$19

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (17)

Ease Of Use

4.7 (1,045)

Value For Money

3.8 (13)

Value For Money

4.3 (722)

Customer Service

3.9 (15)

Customer Service

4.6 (626)

## Brightcove alternatives

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

[4.6 (1,045)](https://www.capterra.com/p/122348/Vimeo-Pro/reviews/)

Starting price

$9.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/122348/Vimeo-Pro/)

[Enterprise Video Platform](https://www.capterra.com/p/183378/Enterprise-Video-Platform/)

[4.6 (15)](https://www.capterra.com/p/183378/Enterprise-Video-Platform/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/183378/Enterprise-Video-Platform/)

[Watchity](https://www.capterra.com/p/236568/Watchity/)

[4.6 (8)](https://www.capterra.com/p/236568/Watchity/reviews/)

Starting price

$230.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/236568/Watchity/)

[Dailymotion](https://www.capterra.com/p/191462/Dailymotion-Video-Solution/)

[4.4 (40)](https://www.capterra.com/p/191462/Dailymotion-Video-Solution/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/191462/Dailymotion-Video-Solution/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Video Streaming

4.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Allows users to view videos without downloading media files

Content Management

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Audio/video file upload

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Upload audio and video files

Customizable Branding

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Real-time Broadcasting

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Broadcast live video streams

Reporting/Analytics

2.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Brightcove 66 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Upload audio and video files

Branding videos with company logo

Upload multiple documents at once

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Process of displaying text on a television, video screen, or other visual display

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Tracks metrics that provide insight into how a user interacts with any interface or product

Create, save, and store files

Find & retrieve relevant data or documents

Allow the audience to interact or engage with the content

Automatically identify and save contact information of potential customers

Live stream to multiple devices simultaneously

Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews

Collection of images, videos and other digital content that can be used

Collect and maintain structured information that describes data or content

Observe and track the demand, usage, progress or quality of a system, product, or user

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Stream to multiple platforms simultaneously

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Allows users to secure content and data for any use.

Analyze and gain insights into data in real-time

Broadcast live video streams

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Stream directly to social media channels

Allows businesses to share their videos on social media.

Split the screen or display multiple presenters

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Monitor user activity through engagement methods

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create original videos from scratch

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

Store, stream and distribute video content across various online platforms.

Store and manage online video content

Allow users to live stream from your platform for a fee

Allows users to view videos without downloading media files

Supports various video file formats

Allows videos to be tagged with an identifier to enable easier search

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.2 (17)

4.2

Based on 17 reviews

## Pricing

Value for money

3.8 (13)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.8 (13)

3.8

Based on 13 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (15)

3.9

Based on 15 reviews

## User reviews

Overall rating

4.2

Based on 17 reviews

Filter by rating

5(8)

4(5)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JC

Jared C.

Sr Director, Ad Operations and Analytics

Sports

### "Acquistion to Unbeatable Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2024

We used Ooyala, then it was bought out by Brightcove. They initially wanted us to jump from Ooyala to the Brightcove platform, but didn't have all the feature we needed. Instead of just telling us, "this is how it's going to be" Brightcove connected me with their engineering team so that they could build what we needed in fuctionality so that we would be able to move off of Ooyala to Brightcove instead of moving to a different company. This has been the case ever since. If another company can offer something Brightcove can't they just build it for us, and usually build it better. And if a company comes in cheaper, Bightcove has always beat their competition's pricing. So while I have had moments of frustration with Brightcove, they always make it right and do it quickly.

Pros

Brightcove is the only platform that we have found that checks all of our livestreaming and video needs in a single platform. And the needs they didn't meet in the beginning they quickly developed to beat out the competition.

Cons

Everything I didn't like about Brightcove, they have made a conscious effort to develop, fix, or improve. I wish it was a little cheaper, but it's still a great price and cheaper than their competitors for what we get.

Reasons for choosing Brightcove

Cost was lower than the competitors for what we need, and not all competitors were able to do everything Brightcove does in one platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jason R.

Sr Director of IT and Digital Operations

Online Media

### "Excellent platform and support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2023

Very happy. Great support, excellent platform and features.

Pros

Ease of deployment and strong stability of the platform. This is key when doing a large amount of consumer facing video.

Cons

Would like to see better QoE analytics from the platform. Helps know how the user experience is.

Reasons for choosing Brightcove

Better ROI based on stability metrics, features available and worked with us for getting onto the platform quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Michael M.

Sr. Manager Digital Marketing

Biotechnology

### "Good except for the reporting functionality"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 13, 2023

I'd give it a 3 out of 5. The basic functionality of video hosting is acceptable but the reporting is poor. I was hired into this organization and Brightcove was the video hosting platform in use. I have previously used Wistia and had a reasonably good experience with it.

Pros

For the most part, it allows me to host & edit the videos that I embed on the web pages that I create.

Cons

I find your reporting interface to be pretty horrible for my use case. If given the opportunity, I would ask Brightcove or one of your UX people, who your intended customer base is and how you expect a customer with many videos to navigate through your reporting functionality? Being able to visualize the most popular videos is helpful but not the only question I'm trying to answer. Also, there doesn't seem to be a way for me to customize my interface. Again, for instances with many users and videos, what is your expectation of how these disparate users will engage with the platform?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PL

Phillip L.

Digital Content Manager

Sports

### "Livestreams and video hosting"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 27, 2022

Outages have become more rare, but when they happen, yowzers. All videos die for all users. Not a pretty picture.

Pros

Over the years, the uploading and editing features have become easier to use. Generally, a user is one or two clicks away from accomplishing tasks.

Cons

Player selections generally feel like they lag behind what is needed for modern websites.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Stella G.

Scientist

Higher Education

### "A very suitable solution for video streaming for businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 21, 2022

A very suitable solution for video streaming for businesses

Pros

With this software, the company is able to manage the live streams on our platform. The customer service is very helpful. You will have a great experience while uploading videos, sharing, and embedding them on your web page.

Cons

The analytics especially those features used for live streaming metrics are very rude. The developers should invest more in this field.

Switched from

[Wistia](https://www.capterra.com/p/82313/Wistia/)

Alternatives considered

[Vimeo Livestream](https://www.capterra.com/p/175546/https-livestream-com/)

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

marketing automation specialist

Information Services

### "Amazing solution to upload and track video marketing metrics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 13, 2021

Overall I have had a very positive experience and Brightcove as a product has really exceeded my expectations as far as user interface, video uploading process, reporting by individual video content and metrics sharing and exporting.

Pros

The ability to quickly and efficiently upload larger video files and mp4 files, create a video library and copy video embed code that content can be leveraged and published across other platforms. It is a very modernized and robust solution that stands out from similar tools in the market.

Cons

The ability to customize user permission and settings is something that I would like to see improved. I would like to have the ability to create customized permissions based on roles like marketing, content creator and admin roles.

Alternatives considered

[Vidyard](https://www.capterra.com/p/125653/Vidyard/)

Reasons for choosing Brightcove

The full suite of solutions that Brightcove and its product reputation outweighed the total offering of competing solutions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sr. Data Analyst

Religious Institutions

### "It's no YouTube"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 30, 2019

I would much rather convince our organization to swap over to exclusively use YouTube for all of our video needs, but there is still some value to be had from using Brightcove if you aren't ready/willing to go all in on YouTube.

Pros

It does a decent job at getting the analytics you need, if you're patient enough to wait for who knows how long to get the information back. You're not going to forget about YouTube, but there is still some value to be had from Brightcove.

Cons

The reporting isn't super flexible, robust, or timely. It could definitely be because of the way our organization has implemented Brightcove, but it's not uncommon to wait 10+ minutes for a simple report to see how many views a couple videos have received.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Social Media Manager

Professional Training & Coaching

### "It handles the traffic and looks great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 17, 2019

Pros

I love how easy it is to embed video hosted on Brightcove in our website or resource center. We pull video directly from brightcove into streams in uberflip, and it requires no work beyond the initial setup. I really appreciate all of the options in players as well, from adding logos, skins, playback options, etc., it's easy to customize. Video is such an important part of our business, Brightcove is also by extension!

Cons

This is totally on my organization and not on Brightcove, but we have a lot of users in our instance. These users have caused issues by changing things in Brightcove, which cause issues on our website or on our resource center. I have not figured out how to, or if it is possible to, approve/deny changes made to videos before they are published.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Digital Production Manager

Events Services

### "Easiest video platform ever"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 20, 2018

Pros

I use Brightcove daily as a Digital Production Manager. The entire interface is intuitive and user-friendly, from uploading videos to creating playlists to manipulating players. Their gallery players are my favorite aspect because it layouts playlists in a clean, modern player and easy to integrate into landing pages. Also their customer support is top-notch. When I have trouble with customizing a player or troubleshooting why a set of them weren't working on my webpages, their engineers provided quick, thorough support.

Cons

What I like least is the limited analytics available. Most often than not, our clients want to know how many unique views they received or how many people viewed the video at specific time markers. Brightcove, unfortunately, doesn't supply this data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Customer Success Manager

### "Great video hosting platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

June 1, 2018

Pros

We really liked having a secure place to store video files. It's a nice professional way to share videos.

Cons

Embedding on third party sites an be a drag. It also doesn't have native integrations with other big platforms like HubSpot. Wistia which is another great platform does.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/182078/Video-Marketing-Suite/reviews/)

Popular comparisons

[Vimeo vs Brightcove](https://www.capterra.com/compare/122348-182078/Vimeo-Pro-vs-Video-Marketing-Suite)

[Wistia vs Brightcove](https://www.capterra.com/compare/82313-182078/Wistia-vs-Video-Marketing-Suite) 

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