# VoIP Office Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VoIP Office Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/182084/VoIP-Service-Providers --- # VoIP Office Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VoIP Office ## What is VoIP Office? VoIP Office, a leading provider of Cloud-based communications, makes it affordable and easy to connect to anyone, anywhere in the world. Our communications solutions meet the needs of any type of business in any industry, from Small to Enterprises Business. VoIP Office is a new-generation cloud-based communications provider that offers all the features of your traditional PBX along with the latest functionality enabled by the use of VoIP technology. ## What is VoIP Office used for? [VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $26.95 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VoIP Office?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://voipoffice.com&name=VoIP Office) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VoIP Office 4.2 (6) VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $26.95 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.4 (464) Value For Money 4.3 (4) Value For Money 4.3 (304) Customer Service 4.5 (4) Customer Service 4.1 (336) ## VoIP Office alternatives [4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.7 (868)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/182084/VoIP-Service-Providers/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes SIP Trunking 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Enables the connectivity to send and receive calls over the internet Call Routing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Unified Communications 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities VoIP Office 35 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Enables the connectivity to send and receive calls over the internet Send messages via SMS Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Transcribe voicemail audio messages to written text that is sent over email Get Advice We can help you find the software with the features you need. Features 4.3 (6) 4.3 Based on 6 reviews ## Pricing Value for money 4.3 (4) Free Trial Free Version Basic $26.95 Per User,Per Month It includes: - Auto attendant - Caller ID - Conference Bridge - Direct Inward Dial - Company Directory - Message on hold - Music on hold - Standard Call Reporting - Unlimited calls within the US/Canada Standard Plus VoIP Office $33.95 Per User,Per Month It includes: - Auto attendant - Caller ID - Conference Bridge - Direct End User Support - Direct Inward Dial - Company Directory - Find Me Follow Me - Free India Call Forwarding - Message on hold - Music on hold - Standard Call Queue - Standard Call Reporting - Unlimited calls within the US/Canada Enhanced VoIP Office $36.95 Per User,Per Month It includes: - Auto attendant - Business SMS and Texting - Call Park - Call Recording - Caller ID Control - Conference Bridge - Desktop Application - Direct End User Support - Direct Inward Dial - Company Directory - Enhance Call Queue - Find Me Follow Me - Free India Call Forwarding - Message on hold - Music on hold - Mobile Application - Multi-Level IVR - Outlook Integration - Paging - Standard Call Queue - Standard Call Reporting - Toll-free minutes - Unlimited calls within the US/Canada Professional VoIP Office $46.95 Per User,Per Month It includes: - Auto attendant - Barge / Whisper - Business SMS and Texting - Call Park - Call Recording - Caller ID - Conference Bridge - CRM Integration - Desktop Application - Direct End User Support - Direct Inward Dial - Employee Directory - Enhance Call Queue - Find Me Follow Me - Free India Call Forwarding - Integrated Fax - Message on hold - Mobile Application - Multi-Level IVR - Outlook Integration - Paging - Standard Call Queue - Standard Call Reporting - Toll Free Number - Toll-free minutes - Unlimited calls within the US/Canada Value for money 4.3 (4) 4.3 Based on 4 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[ JobDiva](https://www.capterra.com/p/129831/JobDiva/)[ Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (4) 4.5 Based on 4 reviews ## User reviews Overall rating 4.2 Based on 6 reviews Filter by rating 5(2) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Assistant Manager Recruitments Staffing and Recruiting ### "Perfect Comm partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2022 Overall its good and I am enjoying it. Pros Best for Smooth calling and connecting around the globe. Cons It doesn't work if you have issues with your internet Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 18, 2023 Thank you so much for your review and support. We strive to keep our clients happy. JK Jatin K. Technical Recruiter Staffing and Recruiting ### "My Experience with VoIP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2022 Overall , good Pros hessel free, can directly click on candidates numbers to connect , no copy-paste. VoiP communicator in integrated to our Ceipal ATS, it makes performance & time management efficient. Good Dashboard, it has records of my daily calls, talktime duration. Cons Unfortunately I couldn't use the VoIP messaging system in my current company, besides it crashes sometimes , therefore I need to restart the software to use it again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WG Wagner G. ceo Telecommunications ### "Reliable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 8, 2021 Call quality is very good, customer service responsive and system is stable. We have not experienced any downtime yet. Pros Call quality is very good and support is fast in responding. This is extremely important when running a business and can not afford to wait for phones to work non-stop. Cons online panel a bit complicated to find some information such as CDR in the beginning, but after a few weeks, it becomes easier. Switched from [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) We had problems receiving calls for multiple users, the feature worked sporadically Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Abraham G. Fraud Prevention Officer Banking ### "User experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 11, 2021 Pros What I like the most about VoIp Office is the ability to integrate with other institutional platforms, as well as the quality of the recording. Cons The appearance of the interface can be improved Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mayank S. Head Of Sales Marketing Staffing and Recruiting ### "Good product for new/limited-use users" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 27, 2019 This is a layman's VOIP Phone, easy to use and setup and much simpler to pay. Pros best thing I like about the product is that they accept payment in multiple currencies, so you are not just confined to dollars and you can also make payments if you do not have an international credit card. Cons I had to quit on their service because of the frequent all drops. We had different remote sessions with their Support Team involving our ISP in the call, still they could not resolve the issue almost over an year. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Trainer Health, Wellness and Fitness ### "Not a fan of the VoIP systems" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 July 20, 2019 I've used a bunch of them from Talkatone to wi-calls and they all have different good points and bad. My overall judgement is the better reception or connection to a internet the stronger the VoIP calls. Pros I liked that I could use it in wifi services with a entirely different phone number. Cons The calls signals were not that strong at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)