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Emergency Logs

Emergency Logs

5.0 (54)
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Recent review

"Newport Beach Fire Department"

5.0

Adam N. - EMS Fire CaptainJanuary 26, 2024

STARTING PRICE

$750

per year

Free Trial
Available

EASE OF USE

5.0/5

Based on Capterra user reviews

What is Emergency Logs?

Emergency Logs is asset tracking software built by First Responders for First Responders. Check, Document and Track everything in your Organization, from Narcotics vial counts and EMS supplies to Truck Checks, GPS tracking, and Equipment inventory logs. Emergency Logs provides digital tools to improve organizational health and operational readiness uniquely designed for Fire & EMS Teams. Founded in 2016 and formerly known as TraxWorx, Emergency Logs is a 3-time Gartner award-winning program that is Veteran-owned. Ready to plug the leaks in your operational readiness and improve accountability? Take the next steps to schedule a Demo with your new web-based software vendor.

Do you work for PharmLogs?Manage this profile page

Emergency Logs Integrations

Web-based system that can work on any device - phones, tablets, laptops - for Crews to perform daily check-outs and log and communicate issues in real-time.
Daily Controlled Substances vial counts & logs with built-in administrative controls. User "stops" in place so discrepancies in vial counts cannot be entered without escalation. Full drug documentation with an Audit Center to track any problems.
Emergency Logs Equipment, Vehicles & Facility Logs track issues of the asset or inventory assigned to a primary asset. If problems are logged then the appropriate personnel are notified via email and sent links directly to the problem.
Stay ahead of expiration dates, PAR levels and make sure critical items are always in stock. Generate and track Supply Orders for your clerks and track backorders with your Vendors.
Fleet Tracking with Emergency Logs GPS solutions.

Compare with a popular alternative

Emergency Logs

5.0 (54)
Emergency Logs

VS.

USD $750.00
Per Year
Not provided by the vendor
Starting Price
Free Version
Free Trial
Free Version
Free Trial
Pricing Options
40
72
Total Features
2
3
Total Integrations
5.0 (54)
4.5 (495)
Ease Of Use
5.0 (54)
4.5 (495)
Value For Money
5.0 (54)
4.7 (495)
Customer Service

Green rating bars show the winning product based on the average rating and number of reviews.

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Emergency Logs Reviews

Showing 5 of 54 reviews
Overall
5.0
Ease of Use
5.0
Customer Service
5.0

Pros

  • We are particularly grateful for their outstanding customer service, characterized by attentiveness, responsiveness to new ideas, and effective communication.

  • We appreciate the fantastic customer service. They are very receptive to new ideas and they communicate very well.

  • Supported by a great team that is opened to expand modules to support field staff with management reporting tools. Customer service has been stellar and better than any product out there.

  • Pharmlogs is a great program that is easy to use, quick response, great customer service and applicable to what I use it for.

Cons

  • With so many passwords it makes it difficult to remember at times.

  • I have not had any issues or complaints of this product. It has always been reliable and consistent.

  • I don’t feel that any aspects are difficult to use.

  • No real issues with pharmlogs. A bit of a process when an error is made.

Most Helpful Reviews for Emergency Logs

Mary R.
IT Manager
Public Safety, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 22, 2023

"Unlimited configuration and build out capabilities!!"

Overall: Supported by a great team that is opened to expand modules to support field staff with management reporting tools. Customer service has been stellar and better than any product out there.... Works great for smaller agencies as well due to the costing... very affordable. Changes are done to my application since it is not a SAS or cloud solution. I don't have to vote and wait for desired changes to be implemented. There are done quickly..... Great company to work with and cares about pushing out a great product.

Pros: Customer support is huge!!! Configurations changes provided when needed and in a timely manner... even if it is a 24-hour turnaround due to specialty events. Team listens to our business requirements and implements the changes. Ease of use... no training downtime. Personnel appreciates its value and timesavers from using logbooks to app based tools.

Cons: None that I can think of regarding this product.

Alternatives Considered: Vector LiveSafe and PSTrax
Reasons for Choosing Emergency Logs: Costing and Customer Service. Reviews and ratings as well as sustainability of current customers means a lot. Some companies make false promises, but TraxWorx's has delivered 100% of the time.

Vendor Response

By PharmLogs on March 29, 2023
Thank you very much for your review! We strive to provide the very best customer service and easy to use modules that are secure and reliable. We are happy to further provide custom programming services that may fit your organization's operational needs.
Adam N.
EMS Fire Captain
Public Safety, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 26, 2024

"Newport Beach Fire Department"

Overall: Our overall experience with TraxWorx has been great. We appreciate the fantastic customer service. They are very receptive to new ideas and they communicate very well. They are there when we need them. Thanks TraxWorx! Our experience with TraxWorx has been exceptional. We are particularly grateful for their outstanding customer service, characterized by attentiveness, responsiveness to new ideas, and effective communication. Thank you, TraxWorx, for consistently exceeding our expectations!

Pros: For several years, TraxWorx has served as the indispensable foundation for our narcotics and EMS supply ordering documentation. Its enduring reliability has been pivotal to our operations. Notably, with the establishment of a central EMS supply warehouse, TraxWorx continues to play a central and indispensable role in seamlessly managing the ordering process and maintaining precise inventory records of our diverse range of products.

Cons: I cannot think of any negatives. Thanks.

Vendor Response

By PharmLogs on April 25, 2024
Thank you so much for the positive feedback. As you know, we are committed to each and every one of our customers and in support of their mission. We really appreciate the time you took to provide the wonderful feedback. Thank you.
Matt Z.
Fire Captain/Paramedic
Public Safety, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 31, 2020

"PhaRmLogs review"

Overall: Great product with a positive experience. Easy to use.

Pros: Easy to navigate and view previous days count and who signed. Clear to view who has not signed. Gives notice if count is off before you sign. Customer service is prompt.

Cons: I do not have any dislikes with program. First type of program like this I have used.

Vendor Response

By PharmLogs on August 7, 2020
Thank you for your review. We will continue to provide the highest quality product and support to our customers. Thank you.
Bradley R.
Firefighter Paramedic
Warehousing, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 23, 2024

"PharmLogs Review"

Overall: 10/10 The customer service is unmatched and is the best part about it.

Pros: I like how dynamic the system is. We can build whatever we want with the help of [sensitive content hidden]. I also love how available [sensitive content hidden] is. I can call him with no notice and he will have my problem solved ASAP.

Cons: I currently have no downside to TraxWorx. I have been using it for a few months for various uses and have not found a down side.

Vendor Response

By PharmLogs on January 26, 2024
Thank you so much for the positive review. We work hard to ensure our customers feel important and that the product works to their satisfaction. We look forward to the continued partnership.
Gage B.
Firefighter Paramedic
Public Safety, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 21, 2023

"Controlled Drug Accountability for First Responders"

Overall: Necessary for ALS first responders who need to check their controlled drugs daily.

Pros: PharmLogs has made controlled drug accountability a breeze. The ability to checkout, log administration, and restock all from iOS and Android software makes the system easy for everybody to use. The user friendly technology allows users to check several functions at the touch of their finger, with immediate feedback.

Cons: What I like least about PharmLogs is that this box is making my type something worth 40 characters. Done.

Vendor Response

By PharmLogs on March 22, 2023
Thank you for your review of pharmlogs (TraxWorx). We will continue to make our drug tracking module the easiest to use. Really appreciate your review.