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Emergency Logs is asset tracking software built by First Responders for First Responders. Check, Document and Track everything in your Organization, from Narcotics vial counts and EMS supplies to Truck Checks, GPS tracking, and Equipment inventory logs. Emergency Logs provides digital tools to improve organizational health and operational readiness uniquely designed for Fire & EMS Teams. Founded in 2016 and formerly known as TraxWorx, Emergency Logs is a 3-time Gartner award-winning program that is Veteran-owned. Ready to plug the leaks in your operational readiness and improve accountability? Take the next steps to schedule a Demo with your new web-based software vendor.
Provider
PharmLogs
Located In
United States
Foundation
2016
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Webinars, In Person, Documentation, Videos
Support
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk
Designed for Fire Departments, EMS Teams, Ambulance Companies, and Medical Clinics for managing controlled drugs, asset tracking logs, and vehicle & equipment check-outs to improve operational health.
Content Source: Emergency Logs
Green rating bars show the winning product based on the average rating and number of reviews.
Emergency Logs Reviews
Pros
We are particularly grateful for their outstanding customer service, characterized by attentiveness, responsiveness to new ideas, and effective communication.
We appreciate the fantastic customer service. They are very receptive to new ideas and they communicate very well.
Supported by a great team that is opened to expand modules to support field staff with management reporting tools. Customer service has been stellar and better than any product out there.
Pharmlogs is a great program that is easy to use, quick response, great customer service and applicable to what I use it for.
Cons
With so many passwords it makes it difficult to remember at times.
I have not had any issues or complaints of this product. It has always been reliable and consistent.
I don’t feel that any aspects are difficult to use.
No real issues with pharmlogs. A bit of a process when an error is made.
"Unlimited configuration and build out capabilities!!"
Overall: Supported by a great team that is opened to expand modules to support field staff with management reporting tools. Customer service has been stellar and better than any product out there.... Works great for smaller agencies as well due to the costing... very affordable. Changes are done to my application since it is not a SAS or cloud solution. I don't have to vote and wait for desired changes to be implemented. There are done quickly..... Great company to work with and cares about pushing out a great product.
Pros: Customer support is huge!!! Configurations changes provided when needed and in a timely manner... even if it is a 24-hour turnaround due to specialty events. Team listens to our business requirements and implements the changes. Ease of use... no training downtime. Personnel appreciates its value and timesavers from using logbooks to app based tools.
Cons: None that I can think of regarding this product.
Vendor Response
"Newport Beach Fire Department"
Overall: Our overall experience with TraxWorx has been great. We appreciate the fantastic customer service. They are very receptive to new ideas and they communicate very well. They are there when we need them. Thanks TraxWorx! Our experience with TraxWorx has been exceptional. We are particularly grateful for their outstanding customer service, characterized by attentiveness, responsiveness to new ideas, and effective communication. Thank you, TraxWorx, for consistently exceeding our expectations!
Pros: For several years, TraxWorx has served as the indispensable foundation for our narcotics and EMS supply ordering documentation. Its enduring reliability has been pivotal to our operations. Notably, with the establishment of a central EMS supply warehouse, TraxWorx continues to play a central and indispensable role in seamlessly managing the ordering process and maintaining precise inventory records of our diverse range of products.
Cons: I cannot think of any negatives. Thanks.
Vendor Response
"PhaRmLogs review"
Overall: Great product with a positive experience. Easy to use.
Pros: Easy to navigate and view previous days count and who signed. Clear to view who has not signed. Gives notice if count is off before you sign. Customer service is prompt.
Cons: I do not have any dislikes with program. First type of program like this I have used.
Vendor Response
"PharmLogs Review"
Overall: 10/10 The customer service is unmatched and is the best part about it.
Pros: I like how dynamic the system is. We can build whatever we want with the help of [sensitive content hidden]. I also love how available [sensitive content hidden] is. I can call him with no notice and he will have my problem solved ASAP.
Cons: I currently have no downside to TraxWorx. I have been using it for a few months for various uses and have not found a down side.
Vendor Response
"Controlled Drug Accountability for First Responders"
Overall: Necessary for ALS first responders who need to check their controlled drugs daily.
Pros: PharmLogs has made controlled drug accountability a breeze. The ability to checkout, log administration, and restock all from iOS and Android software makes the system easy for everybody to use. The user friendly technology allows users to check several functions at the touch of their finger, with immediate feedback.
Cons: What I like least about PharmLogs is that this box is making my type something worth 40 characters. Done.
Vendor Response