# Emergency Logs Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Emergency Logs Software - reviews, pricing plans, popular comparisons to other EMS products and more.

Source: https://www.capterra.com/p/182085/PhaRmLogs/reviews

---

# 

 Emergency Logs Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Emergency Logs

## What is Emergency Logs?

Emergency Logs is asset tracking software built by First Responders for First Responders. Check, Document and Track everything in your Organization, from Narcotics vial counts and EMS supplies to Truck Checks, GPS tracking, and Equipment inventory logs. Emergency Logs provides digital tools to improve organizational health and operational readiness uniquely designed for Fire & EMS Teams. Founded in 2016 and formerly known as TraxWorx, Emergency Logs is a 3-time Gartner award-winning program that is Veteran-owned. Ready to plug the leaks in your operational readiness and improve accountability? Take the next steps to schedule a Demo with your new web-based software vendor.

## What is Emergency Logs used for?

[EMS](https://www.capterra.com/ems-software/)[Fire Department](https://www.capterra.com/fire-department-software/)

Top alternative

Featured

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$750

Other, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Emergency Logs?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pharmlogs.com&name=Emergency Logs)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Emergency Logs

5.0 (54)

VS.

[4.6 (58)](https://www.capterra.com/p/179338/First-Due/reviews/)

Starting Price

$750

Other, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (54)

Ease Of Use

4.5 (74)

Value For Money

5.0 (48)

Value For Money

4.4 (71)

Customer Service

5.0 (50)

Customer Service

4.6 (73)

## Emergency Logs alternatives

[4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/)

Starting price

$1200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (65)](https://www.capterra.com/p/232490/EMS-Scheduling-Software/reviews/)

Starting price

$9000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (20)](https://www.capterra.com/p/210778/PSTrax/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[EPR FireWorks](https://www.capterra.com/p/162019/EPR-Fireworks/)

[4.6 (74)](https://www.capterra.com/p/162019/EPR-Fireworks/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/162019/EPR-Fireworks/)

[View all alternatives](https://www.capterra.com/p/182085/Emergency-Logs/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Equipment Tracking

5.0 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Track the location of specific equipment at all times

Reporting & Statistics

5.0 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Status Tracking

5.0 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Alerts/Notifications

5.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Notifications

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Reporting/Analytics

5.0 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Emergency Logs 38 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

The ability to identify a barcode on or within an image or packaging

Manage and track all internal and external communication conducted via calls, email, text, or chat

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Customize contracts and forms to collect specific information

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Digitally sign online documents

Track the location of specific equipment at all times

Manage the maintenance of building facilities

Management of commercial motor vehicles for work-related purposes

For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies.

Monitor fuel consumption and optimize fuel usage

Visualize locations on a map

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Manage and support multiple locations

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Facilitate the scheduling and coordination of employee shifts

Track the status over time for a request, process, asset, or transaction

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Repair of any type of motor vehicle

Get Advice

We can help you find the software with the features you need.

Features

5.0 (54)

5.0

Based on 54 reviews

## Pricing

Value for money

5.0 (48)

Free Trial

Narcotics Tracking Module

$750.00

Other,Per Year

Value for money

5.0 (48)

5.0

Based on 48 reviews

## Integrations

[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Fleet.NET](https://www.capterra.com/p/69113/Fleet-NET/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (50)

5.0

Based on 50 reviews

## User reviews

Overall rating

5.0

Based on 54 reviews

Filter by rating

5(52)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Adam N.

EMS Fire Captain

Public Safety

### "Newport Beach Fire Department"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2024

Our overall experience with TraxWorx has been great. We appreciate the fantastic customer service. They are very receptive to new ideas and they communicate very well. They are there when we need them. Thanks TraxWorx! Our experience with TraxWorx has been exceptional. We are particularly grateful for their outstanding customer service, characterized by attentiveness, responsiveness to new ideas, and effective communication. Thank you, TraxWorx, for consistently exceeding our expectations!

Pros

For several years, TraxWorx has served as the indispensable foundation for our narcotics and EMS supply ordering documentation. Its enduring reliability has been pivotal to our operations. Notably, with the establishment of a central EMS supply warehouse, TraxWorx continues to play a central and indispensable role in seamlessly managing the ordering process and maintaining precise inventory records of our diverse range of products.

Cons

I cannot think of any negatives. Thanks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 25, 2024

Thank you so much for the positive feedback. As you know, we are committed to each and every one of our customers and in support of their mission. We really appreciate the time you took to provide the wonderful feedback. Thank you.

BR

Bradley R.

Firefighter Paramedic

Warehousing

### "PharmLogs Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2024

10/10 The customer service is unmatched and is the best part about it.

Pros

I like how dynamic the system is. We can build whatever we want with the help of \[sensitive content hidden\]. I also love how available \[sensitive content hidden\] is. I can call him with no notice and he will have my problem solved ASAP.

Cons

I currently have no downside to TraxWorx. I have been using it for a few months for various uses and have not found a down side.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 26, 2024

Thank you so much for the positive review. We work hard to ensure our customers feel important and that the product works to their satisfaction. We look forward to the continued partnership.

AV

Alan V.

Battalion Chief

Public Safety

### "Great overall"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2023

A good experience.

Pros

Ease of use and customer support. \[sensitive content hidden\] communication is always prompt. He answers all questions and goes above and beyond in customer service.

Cons

There are not very many negatives, regarding Pharmlogs. The program is user friendly. I wish I did not have to change my password so often. With so many passwords it makes it difficult to remember at times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2023

Thank you for your review of Pharmlogs. We will continue to provide the very best customer service and a product that is easy to use and secure.

MR

Mary R.

IT Manager

Public Safety

### "Unlimited configuration and build out capabilities!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2023

Supported by a great team that is opened to expand modules to support field staff with management reporting tools. Customer service has been stellar and better than any product out there.... Works great for smaller agencies as well due to the costing... very affordable. Changes are done to my application since it is not a SAS or cloud solution. I don't have to vote and wait for desired changes to be implemented. There are done quickly..... Great company to work with and cares about pushing out a great product.

Pros

Customer support is huge!!! Configurations changes provided when needed and in a timely manner... even if it is a 24-hour turnaround due to specialty events. Team listens to our business requirements and implements the changes. Ease of use... no training downtime. Personnel appreciates its value and timesavers from using logbooks to app based tools.

Cons

None that I can think of regarding this product.

Alternatives considered

[Vector LiveSafe](https://www.capterra.com/p/228240/Vector-LiveSafe/)

[PSTrax](https://www.capterra.com/p/210778/PSTrax/)

Reasons for choosing Emergency Logs

Costing and Customer Service. Reviews and ratings as well as sustainability of current customers means a lot. Some companies make false promises, but TraxWorx's has delivered 100% of the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2023

Thank you very much for your review! We strive to provide the very best customer service and easy to use modules that are secure and reliable. We are happy to further provide custom programming services that may fit your organization's operational needs.

KT

Kristin T.

EMS Chief

Government Administration

### "Not applicable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2023

All good!

Pros

Responsiveness of tech support, adaptability, updating of system

Cons

NA, Pharmlogs works for us just fine. We don't use it to track morning checkout of equipment and apparatus but need to develope that with Pharmlogs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 22, 2023

Thank you for the review. We do make our customers the priority. Looking forward to showing you the asset checks module. I think you'll love it.

JW

Jake W.

Fire Apparatus Operator/Paramedic

Public Safety

### "Great way to track narcotics storage and usage "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2023

Great experience

Pros

Easy to use. Can use personal mobile devices which is very convenient.

Cons

None that I can think of. Works very well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 22, 2023

Thank you! We look forward to implementing more great tools that are just as easy to use. Really appreciate your review.

GB

Gage B.

Firefighter Paramedic

Public Safety

### "Controlled Drug Accountability for First Responders"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2023

Necessary for ALS first responders who need to check their controlled drugs daily.

Pros

PharmLogs has made controlled drug accountability a breeze. The ability to checkout, log administration, and restock all from iOS and Android software makes the system easy for everybody to use. The user friendly technology allows users to check several functions at the touch of their finger, with immediate feedback.

Cons

What I like least about PharmLogs is that this box is making my type something worth 40 characters. Done.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 22, 2023

Thank you for your review of pharmlogs (TraxWorx). We will continue to make our drug tracking module the easiest to use. Really appreciate your review.

MN

Matt N.

Firefighter Paramedic

Public Safety

### "PhaRmLogs Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2022

Great product and easy to use!

Pros

Daily and weekly checkouts are super easy to perform and supervisors are automatically notified when narcotics are not signed

Cons

No problems so far. Works great and user friendly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 11, 2022

Thank you for your review of PhaRmLogs. We will continue to strive to provide the very best service and product. If you ever have any suggestions for product features or upgrades please contact us and let us know

SM

Sean M.

Ff/pm

Public Safety

### "Great secure way to track narcs and equipme "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 28, 2022

Pros

Ease of use. Really simple and reminds you when meds expire.

Cons

I didn’t find any major pitfalls of this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 14, 2022

Thank you so much for the review. We will continue to deliver the best product and customer service. Really appreciate the review.

MM

marcel m.

Fire Captain

Public Safety

### "Great Service !!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2022

My overall experience has been overwhelmingly, easy and more so reliable.

Pros

This is a great product, it has provided my department and myself an easy route to maintain accountability for narcotics.

Cons

No complaints! I have not had any issues or complaints of this product. It has always been reliable and consistent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

JH

Jason H.

Fire Captain Paramedic

Public Safety

### "Pharm Logs review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2022

Great product.

Pros

I like the fact it’s very user friendly, and you have your checkouts as well as Narcotic accountability in the same program.

Cons

The only small change I would recommend is an app version

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

NC

Nick C.

Battalion Chief

Public Safety

### "Pharmlogs is the “easy button”"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2022

As one of the administrators responsible for the restocking of our hundreds of vials of controlled drugs in the field each day, Pharmlogs made keeping track of what is where as easy as possible.

Pros

Of greatest impact is our ability to track each individual vial, while they are assigned to each medic unit’s kit. We can search by unit, to confirm what should be where, when it may expire or when it was used and when that kit was restocked, and by who.

Cons

The vendor is extremely receptive to input and we’ve found Pharmlogs to be as configurable as we can think to make it.

Reasons for choosing Emergency Logs

When it was first demo’d and tested, it was immediately evident how much value-added it would be for our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

TS

Taylor S.

Firefighter/paramedic

Public Safety

### "PharmLogs "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2022

PharmLogs is a great platform and extremely easy to navigate.

Pros

PharmLogs is extremely easy to use. If you forget to sign off your narcs, you will be notified as a reminder to sign them off. EMS weekly checkouts are also a breeze with PharmLogs.

Cons

I do not have any complaints with PharmLogs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

TN

Todd N.

Fire Captain

Public Safety

### "Highly Recommended!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2022

Makes compliance with narcotic tracking simple. Easy to use and very intuitive, making it easy for all users— not just those that are tech savvy.

Pros

Pharmlogs is very easy to use, not overly complicated.

Cons

I can’t think of any cons. Pharmlogs works great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

BH

Brent H.

Fire Engineer

Public Safety

### "Paramedic Engineer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 27, 2022

Pros

I appreciate the convince of access on my phone.

Cons

As long as I have used pharmlogs it has meet my needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

JM

James M.

Fire Captain

Medical Practice

### "Just do it "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 21, 2022

It’s a no brainer.. we log on and get it done. No issues and moving on.

Pros

I use it everyone I am at work. It’s easy and everyone can do it with no problems. Grab the iPad and bang, your done in no time.

Cons

Does not matter how good the software is, the software won’t get your coworkers to do it on time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

PJ

Pomerne J.

Engineer

Public Safety

### "PharmLogs review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2022

PhaRmLogs is really easy to use. I’ve been using it on my cell phone and it’s really convenient. The EMS checkouts are really easy since multiple users can complete their parts of the checkout. It’s a great app that has really helped us track our drugs and checkouts.

Pros

The reminders to sign log and perform EMS checkouts.

Cons

I have no complaints. PhaRmLogs works great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

JB

Jeremy B.

Firefighter/Paramedic

Hospital & Health Care

### "Pharmariffic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2022

Our department uses this software and I have not experienced another that meets our expectations.

Pros

User friendly. Very easy to navigate and tracks everything of importance.

Cons

Updated frequently and user input is heard.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

CV

Chris V.

Fire Captain

Public Safety

### "Great Product! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2022

This has been a great addition to our department. Not only is it easy to use, but it also maintains a high level of accountability. I also enjoy the accessibility as I can quickly access the program from my phone or iPad.

Pros

This app is very user friendly and extremely easy to use. Any customizations we needed for our department were quickly and efficiently implemented by the administrator. I also appreciated the daily reminders so I never forget to do my daily checkouts.

Cons

I have no complaints about this program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

CT

Cameron T.

Firefighter / Paramedic

Government Administration

### "PharmLogs is Great "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2022

Great experience ! Quick and efficient !

Pros

Very user friendly !! Quick and easily to learn and operate.

Cons

Nothing ! This product is great, no complaints !!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

FM

Francisco M.

Firefighter/Paramedic

Medical Practice

### "Great software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2022

As a paramedic, it is very important that we are able to track the location and use of controlled narcotics given in the field and document personnel in charge of administrating it. It is pertinent for professional and legal documentation. Being able to use this software to document and track restock of medications is also great. This program and app is user friendly and allows us to keep up with new technology standards as it pertains to electronic documentation and tracking.

Pros

Easy to navigate. This software helps keep track of very important information in my line of work. It helps keep track and inventory of controlled narcotic location and use in the field, it assists us during our weekly medical inventory and supply check outs, and it is also able to be used to do more specific tracking to include emergency vehicle routine check out and repair logs.

Cons

Anytime an issue or questions arise, administrative personnel are always willing to make the changes needed to make our job and use of software user friendly according to our specific need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

RD

Ryan D.

Fire Capt.

Public Safety

### "Pharmlogs recommendations "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 18, 2022

This has streamline out narcotic tracking by a mile. Way better system and allows all to see what has been done and what still needs to get done.

Pros

User friendly for people that have a hard time with computers. It very easy to access and understand. It requires very little training to become an expert.

Cons

None applicable it does what it's supposed to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

RA

Robert A.

Captain/Paramedic - retired

Public Safety

### "PharmLogs review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2022

It made the daily operations and use of managed products and inventory accountability easy to manage.

Pros

It integrated well and was customizable to our operations. Customer service was very quick to respond to emails regarding user interface questions.

Cons

None noted. Any concerns were resolved quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

BK

Brenden K.

Firefighter

Public Safety

### "Pharm Logs for Fire Depts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2022

Pros

Software is easy to use and navigate through. Great for firefighters!

Cons

I don’t feel that any aspects are difficult to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

ES

Eddie S.

EMS Admin

Public Safety

### "Pharmlogs vs the Paper Trail"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2022

Excellent experience!!

Pros

Ease of use. Customization based on our needs. Developers willingness to listen and try and see what works for you and what doesn't, which is crucial in making it work for you and your staff. Best of all NO MORE PAPER!!!!

Cons

I usually get calls about drug administration and drug restock. It is probably just a training issue on my side so I don't yet fault the software. Like I said, \[SENSITIVE CONTENT\] is awesome and so willing to help with any CONS that you have so you end up with all PROs!! And an option to fax a request direct to the pharmacy would be cool!!

Reasons for choosing Emergency Logs

Cheaper. Being a smaller town with limited resources, paying a corporate giant a lot for a little didn't make sense. And much better customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

Popular comparisons

[EPR FireWorks vs Emergency Logs](https://www.capterra.com/compare/162019-182085/EPR-Fireworks-vs-Emergency-Logs) 

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