# Page 2 | Activechat Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Activechat the right Conversational AI Platform solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182092/Visual-Chatbot-Builder/reviews --- Activechat 4.7 (65) [View alternatives](https://www.capterra.com/p/182092/Visual-Chatbot-Builder/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Activechat ## Showing most helpful reviews Showing 26-50 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Desmond T. Audit Staff/Assistant Accounting Used the software for: 6-12 months ### "Highly recommended" February 13, 2019 5.0 Pros Easy to use and learn It's a push and drop builder, hence it's all visual. You'll learn very quickly on how to use the program Cons For now, nothing . Guess its just new and many more features to come Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great Chatbot, Great Support!" February 13, 2019 5.0 The founder of Activechat, is really a great guy who personally involved and communicated in ActiveChat FB Group. His development and support team is really great. Pros This software is amazing, full of great features. there are some good templates to get started, Shopify and Woocommerce Integration (accepting payment, invoice generation), NLP support and easy integration with Dialogflow, Zapier and Twilio + few more integration available and a lot many on the roadmap. Cons can't test the bot without connecting to the facebook pages. Review Source Amit K. Webmaster Internet Used the software for: Less than 6 months ### "Best for beginners like me" February 13, 2019 5.0 Pros I love this bot builder application and currently working on a bot for my client (hotel business). And best part is, everything is based on drag, drop and edit (no need to know coding). From this dashboard, you can even send text messages through twillo platform. Connect bot with facebook page on just a single click away. Must try before going with any other builder. Cons Nothing to say now because everything is streamline and support awesomeness credit goes to Andrew. Review Source Zamrin M. Technical Advisor Computer Software Used the software for: Less than 6 months ### "Amazing Chatbot Builder." February 19, 2019 5.0 Nothing I can say here except one , they create a briliant Chatbot Builder. Pros When I saw the video presentation at appsumo, I just grab it because Activechat solved my problem. Now I can use ONLY one platform to build FB and Telegram bot. Not only that, the basic integration feature is good enough for me to create spider flow chatbot. The ActiveChat team provide good support. Cons ActiveChat need provide a theme selection since the platform interface look to evergreen. Review Source Jorge Edel A. CEO Veeme Media Marketing and Advertising Used the software for: 6-12 months ### "one of most used apps" September 7, 2019 5.0 Since I installed it my response rate has been amazing Pros Having a way to automate my facebook messenger was one of my best decisions ever made. I look pro and I get to answer most request instantly Cons UI needs a facelift. There are some features that other similar apps have that this one has to add to get on top of the game Review Source Ben C. Head of Acquisition Retail Used the software for: Less than 6 months ### "A comprehensive chatbot builder" February 13, 2019 5.0 Pros Loved the visual nature of the chatbot builder. The team are incredibly responsive and always looking to help. There is a strong community on Facebook around this product and there is always someone willing to offer advice and help Cons Can be quite overwhelming on first glance. Would love to see the option to migrate templates that have been used in other chatbot setups like manychat. Review Source Thomas S. Owner Photography Used the software for: Less than 6 months ### "The best chatbot building plattform on the market" February 13, 2019 5.0 Building chatbots that answer consumer questions in a dialog without me having to answer the same questions over and over again personally. Pros The visual bot builder makes building complicated bots really easy without loosing the greater picture. And with all the functions that are offered you are not limited by what the bot can do. And things you currently can't do are worked on by the developers immediately to make the product better. It is amazing how fast they pump out great updates! Cons At first I did not like the UI very much as it is very basic. However after playing around with it for a little while you get the hang of it and working on the platform is very easy. Also, there will be a UI update in the coming weeks according to the founder. Review Source Kent Lucky B. Wordpress Developer Computer Software Used the software for: Less than 6 months ### "I’m excited for the future of this amazing platform" February 13, 2019 5.0 Pros I already tried Manychat and Chatfuel but I became more interested in chatbots when I heard about ActiveChat. Their support are really amazing. They always respond and attend to your querries. I also like the fact that I can easily implement NLP using this platform. Cons Slower server for now but I know they are currently resolving it now Review Source VR Verified Reviewer Chief Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Better than the competition" February 13, 2019 5.0 the staff are friendly and helpful... often replying within hours rather than days. the integrations that are in the pipeline are set to push it to a higher level. Pros activechat combines the structure from chatfuel and the flow from manychat, into a more comprehensive platform for bot designers. Cons there is a bit of a learning curve if you are used to the other platforms. Review Source kevin M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great chatbot builder" December 24, 2019 4.0 It has two of the biggest ecom platforms available Shopify and Woocommerce. They are complete chatbot builds that you can edit to your liking. Pros While doesn't have the backing that Manychat has but it's unique features are growing fast. I love that they offer a basic free plan, although stripped down. If you want to start with chatbots you're going to have to practice and having a free account option is important for new users to trust a platform like Active Chat. Active Chat excels with it's start chatbot templates for every use you can imagine. Cons I just want to see a growing number of chatbots and once the marketplace is live I feel that will change immediately! Review Source AR Ale R. Editor Newspapers Used the software for: Less than 6 months ### "all bot in one place" February 14, 2019 4.0 The visual builder is really good, is easy to setup. If you dont have experience building bots you have to check the manuals but is easy to learn Pros I try and use several chatbots like tars, chatfuel, mobilemonkey, botletter, Qbots, but what i really like about activechat, visual chatbot builders is they integrate all bots in one place and have ecommerce features This save time and is more easy to setup. Pros - Several bots templates - Several bots channels - Visual and easy setup - SMS bot - Several growhack tools - good support - easy to install in your site - you can send mass broadcasts Cons What i dont like about ActiveChat Visual Chatbot Builder is - Still not very mature product, only 3-4 channels (im waiting WhatsApp, instagram) - Ui is uggly (im sorry but is true) - Have some bugs - cannot take control over chat - no zapier - no rss/feed integration (to automatic send news) - no follow up or segmentation I think they should work on the pricing untill they get ahead on the channels, because now the facebook messeger bot is really crowd and have really good competition Review Source Dimitris K. CEO - Founder Marketing and Advertising Used the software for: Less than 6 months ### "Activechat review" February 13, 2019 4.0 Pros It is great technology for building chatbots. I especially like the way you use building blocks which make chatbot creation quite a game after a while. Cons Nothing particularly. I am expecting the upcoming features in the next weeks, so that i can see the full potential of the platform. Review Source SL Serena L. Designer Design Used the software for: Less than 6 months ### "Very Comprehensive Bot Maker .. Totally Impressed" March 24, 2019 4.0 I put my trust in them for bot-making. Pros First, a shout-out to the developers and especially the founder for taking lead in such an awesome product with great support. I've been with them solely for creating funnels on facebook messenger bot but ActiveChat wow me with more channels like telegram and the ability to integrate NLP easily! Drag-drop interface for creating skills/sequences with functions/fields is also improving. Impressed! Cons Sometimes the bot takes a little while to respond to the users, which can be upsetting but then again, the devs take ownership and responsibility by keeping us updated about these bugs and potential delays. Review Source RR Ram R. Owner Information Technology and Services Used the software for: Less than 6 months ### "Amazing Chatbot Builder Like No Other" February 13, 2019 4.0 I feel that ActiveChat will become the Industry standard of chatbot building in no time. ActiveChat founder and the entire team is very responsive and they fix any issues reported quickly. Pros Visual flow builder helps anyone build complex bots with ease. I love the e-commerce integration modules so much. I can deploy my chat bots on Twilio, Telegram, and Facebook Messenger currenlty and more platforms are on their way. Cons Has some learning curve, does not have website chat bots yet. The platform is young, there are some technical issues now and then, but the team behind is very responsive and feels like we are in good hands as they deploy fixes at an amazing speed. Review Source Ng F. Co-Founder E-Learning Used the software for: Less than 6 months ### "Easy to start and woocommerce integration available" February 13, 2019 5.0 The overall experience with this product is awesome! Very easy to start and very like it! Pros If you are using activechat, It's very easy to start because there are so many available template there including woocommerce integration one. I really like this software, it saved a lot of my time on figure out with woocommerce integration. It can add products to cart while chatting and even place an order by chatting with my bot. Cons It's currently only support building bot with the flowchart diagram based and drag and drop. I'm not very familiar with flowchart diagram might spent a little time on learning it. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: Less than 6 months ### "Newcomer with immense potential" February 13, 2019 4.0 Pros The personal interaction with the team is probably the biggest draw for me. ActiveChat is one of the new players in the bot field, but they're clearly listening and responding to their early adopters via e-mail, the official Facebook Group and probably other channels as well. I am confident they will execute everything on their roadmap within a reasonable time frame, allowing us to create every type of bot we can imagine. Cons There's room for improvement in the UI as connecting blocks can be tricky. I'd also like the option to have tooltips for every design element. Review Source Christopher Guzman, D. Founder & CEO Marketing and Advertising Used the software for: 6-12 months ### "Manychat Watch Out" February 13, 2019 5.0 Love it! And hopefully will be able to compete with manychat and chatfuel Pros I love the features of this product and the team behind this Saas Cons If I I had to say something it would be the ease of building something needs some work! Just a bit! Review Source Huy T. Digital Product Specialist Insurance Used the software for: Less than 6 months ### "Awesome Chatbot In The Market" February 13, 2019 5.0 Pros Price: I bought this chatbot from Appsumo. It's a lifetime deal with unlimited users. NLP: Can connect with other services for NLP. Cons Lack of manual. Need improvement. Now waiting for their academy. Review Source Amir C. Founder Media Production Used the software for: Less than 6 months ### "Powerful Chatbot" February 13, 2019 5.0 So far so good. Lots to learn. Pros This has the potential to be a game changer for chatbots everywhere. Integration is key for this Cons Definitely learning curve. Lots of things to learn. Review Source YMM YJ M M. Growth Lead Information Technology and Services Used the software for: Less than 6 months ### "Highly Recommended for Building Sophisticated Messenger Bots" March 30, 2019 4.0 Awesome Pros First, ive to give credits to the development team for working hard. Bugs fixing, features enhancement, UI improvements and so much more. We've used manychat, funneldash, segmate, motion ai and others and personally we felt Activechat beat them all in terms of pro-activeness, features (standalone bot, NLP integration, custom smtp, woocommerce integration, etc). Cons We really love to use the bot for calendar/appointment booking. Pls add this as a template. This will truly be a game changer. Review Source Haris K. Ecommerce/Retail Manager Consumer Goods Used the software for: Less than 6 months ### "Bot takeover" February 13, 2019 5.0 Pros Amazing integrations Huge potential Great founder Cons Still raw Small team Competition is already way ahead Review Source Ben A. Business Owner Marketing and Advertising Used the software for: Less than 6 months ### "Get it now or you'll be late" February 12, 2019 5.0 Pros I love the chatbot messenger feature. It works well when it does and has some amazing potential versus other chatbot builders Cons I don't like the learning curve. it does take time to figure out the "lingo" to use when building your chatbot and some of the verbiage isn't so obvious. Review Source Response from Activechat February 13, 2019 Hi Ben, thanks for taking your time to review us! Yep, I agree that Activechat is quite complex product and we're already working on UX/UI improvements and providing more manuals and videos. VR Verified Reviewer SEO Outreach Manager Internet Used the software for: Less than 6 months ### "Never been a better way to build a chatbot" February 13, 2019 5.0 I've had a great experience with this app. Support is great and quick, and I've made some really fun chatbots really easily. Pros Okay, building a chatbot isn't necessarily easy all the time, but the people at Activechat are making such a feature-rich chatbot and making the process as simple as they can. Cons The UI falls a bit flat, and some of the UX is a bit confusing to navigate as well. But these are easily changable things. Review Source JC Jose C. CEO E-Learning Used the software for: Less than 6 months ### "I was waiting for something like this. Advanced chatbot builder for no coders" February 13, 2019 5.0 Creating advanced chatbots and AI Agents with ease is what we are doing using ActiveChat. Pros It's system is more advanced comparing with Manychat or Chatfuel (both are like toys if you try Activechat). It has autorresponders of course, but also suitable for flexible AI conversations. Is like coding an advanced chatbot without needing to be a coder. The team is very responsive and their founder Andrii has a clear vision about this project. Cons You have to learn more stuff than in other simpler chatbot platforms but is logical. If you want to do something better it will not be so easy. But I have to say that they have a very nice academy with tutorials, live sessions and the support is always helping so this is not a real problem. Review Source Fred V. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Future of bot building " February 13, 2019 5.0 I love the concept of separating different functionality of the bot info what they call skills. It makes it easiest to create a complex bot and easier to keep up with the complexity of it. Pros I love the flexibility of the features and how many platforms it integrates with Cons It’s a little hard to understand how to use at first. So the learning curve is bit steep. 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