# Page 3 | Activechat Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Activechat the right Conversational AI Platform solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182092/Visual-Chatbot-Builder/reviews --- Activechat 4.7 (65) [View alternatives](https://www.capterra.com/p/182092/Visual-Chatbot-Builder/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Activechat ## Showing most helpful reviews Showing 51-65 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TH Tuanbri H. Marketing Manager Education Management Used the software for: Less than 6 months ### "From a Chatbot lover to Another!" February 13, 2019 4.0 i really enjoyed my chabotting with Activechat and since then, i managed to build a lot of chatbots with ease and with happyness..hahaha.. All the best ActiveChat! Pros the functions are the utmost thing that i like regarding Activechat and by saying that, i mean a lot of functions can be done within Activechat. No longer depends on 3rd party integration. If you know what im trying to say. Cons The learning curve is quite steep. Said that, after you master it with a lot of training, you will get hold of it. Believe me! Review Source VR Verified Reviewer Consultante en business development de produits et services innovants Marketing and Advertising Used the software for: Less than 6 months ### "Amazing Platform " February 14, 2019 5.0 Pros The features, the flexibility, the customer support. The way the developers map out the process and the potential business use of chatbots. Cons The new learnng curve after using other platforms, but clearly worth it Review Source VR Verified Reviewer Co-Founder Food & Beverages Used the software for: Less than 6 months ### "ActiveChat" February 13, 2019 4.0 It's useable once I went through the video training Pros It can work on so many different platforms with one codebase Cons As of now, the UX is not the best. And it can be buggy. Review Source Krzysztof A. Prezes Zarządu Education Management Used the software for: Less than 6 months ### "Best buy ever" April 25, 2019 5.0 Facebook and webpage bots. Pros Unlimited bots for me and my clients. Customer support help. User group. Cons I would love video instructions from scratch. Review Source VR Verified Reviewer CTO Information Technology and Services Used the software for: Less than 6 months ### "Future of bots" February 14, 2019 4.0 Pros Omnichannel distribution of your bot is killer feature. Cons Has a small learning curve compared to the other solutions out there. Review Source PC Phillip C. Marketing Design Used the software for: Less than 6 months ### "Easy to Build a Feature-Rich Facebook Messenger Bot" February 13, 2019 5.0 Very Good Pros Building a bot is really simple with their pre-made templates and a drag and drop flow diagram. We have been using Activechat to automate skills aka flows for different visitors (leads and vendors) and touchpoints through different growth tools (referral path to trigger skills). Broadcasting to ‘tagged’ subscribers is also straightforward. A real game changer.0 Cons There needs to be more documentation and examples for different usecases on how best we users can do it with Activechat Review Source Divya B. Advanced Application Developer Banking Used the software for: Less than 6 months ### "A good competitor for ManyChat " February 14, 2019 5.0 Pros Excellent support Easy to make powerful bots Cons User interface is not as simple as ManyChat Review Source BG Brice G. Web Developer & Digital Marketer Marketing and Advertising Used the software for: Less than 6 months ### "The best way to create bots" February 13, 2019 5.0 Stay connected to Customers. They love our services like more. Pros Flow bot builder and easy use. Integrations help to build powerful bots Cons Sometimes, bots running got issues and bots take a long time to response Review Source VR Verified Reviewer Strategic Business Coaching and Marketing Consulting Marketing and Advertising Used the software for: Less than 6 months ### "Excellent Chat Bot Builder" March 15, 2019 5.0 Pros This software is very easy to use, even for an inexperienced user. The interface is easy to navigate Cons So far there is nothing that I don't like, but if I was being really picky then it would be good to have an advisor service that helps you develop different chat bots for different industries Review Source AMA Asrul Munir A. Bot Specialist Computer Software Used the software for: Less than 6 months ### "Activechat review. " February 13, 2019 4.0 Pros It's flexibility. There is more than one way to do things using ActiveChat. Cons It refresh in the middle of doing something. When it refreshed, changes disappeared. Review Source MW Marcus W. Self-employed Marketing and Advertising Used the software for: Less than 6 months ### "Valuable tool for my sites" February 26, 2019 5.0 Pros \- Highly customizable and easy to use at the same time. - Short learning curve, everything is drag and drop and very visual. - Support team is quick to address my issues, and open to suggestions. Cons \- There were a few bugs at the beginning, however the developers were quick to rectify them. Review Source DB Dori B. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Best Facebook Chatbot There Is" February 13, 2019 5.0 what i tried to build with ChatFuel and ManyChat and had issues creating it, i did in less then an hour with ActiveChat Pros The platform has very easy builder. once you understand what the different "lego" blocks do it's easy to create a conversational chatbot. the company works hard on releasing more and more features and is attentive to it's users' requests Cons somewhat slow support on the site, but excellent support on facebook group. Review Source SW Sachini W. Temporary Instructor Education Management Used the software for: Less than 6 months ### "Review about using ActiveChat" September 19, 2020 5.0 It's a great app that helps us in day today activities like website tracking and so on. Pros It is a multifunctioning app that helps for word detections Cons Without an internet connection we can't use the app Review Source RC Raymond C. Business Owner Consumer Goods Used the software for: Less than 6 months ### "Powerful Chat Widget for Your Business" February 13, 2019 5.0 Pros Easy to use and highly customisable to what you want to achieve which is powerful. Cons Some of the features still under development. Review Source EB Emanuele B. Mr Marketing and Advertising Used the software for: Less than 6 months ### "One of the best chatbot builder out there" April 12, 2019 5.0 Pros I love the visual interface and the bot templates to build the first bot in about 5 minutes. Dialogflow integration is very interesting and very promising to automate the flow with an AI chatbot. Creating chatbots allows me to automate the process of information research on my website, assistance and help desk... I set it up once and benefit a thousand times Cons The visual interface is great but it can become very messy sometimes, above all when zooming out. 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