# Next In Line Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Next In Line Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/182163/Next-In-Line --- # Next In Line Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Next In Line ## What is Next In Line? Are you registration and booking processes taking several minutes per clinic? Next In Line helps reduce the time spent on these activities to mere seconds, enabling your staff to focus even more on taking care of pets and clients. Our platform integrates with your practice management system to automate this entire process. Whether you are a brick & mortar hospital, a mobile practice, or a walk-in clinic, we have a solution for you. ## What is Next In Line used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Next In Line?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.nextinline.io&name=Next In Line) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Next In Line 3.6 (5) VS. [4.8 (1,133)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $50 Per Feature, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (5) Ease Of Use 4.8 (4,069) Value For Money 3.8 (5) Value For Money 4.6 (2,733) Customer Service 3.4 (5) Customer Service 4.7 (2,294) ## Next In Line alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (3,625)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Calendly](https://www.capterra.com/p/148036/Calendly/) [4.7 (4,088)](https://www.capterra.com/p/148036/Calendly/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148036/Calendly/) [View all alternatives](https://www.capterra.com/p/182163/Next-In-Line/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Access Controls/Permissions 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Appointment Scheduling 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Automated Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Client Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Confirmations/Reminders 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Next In Line 14 features Define levels of authorization for access to specific files or systems Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Electronic storage of stakeholder contact information Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Automatically find mutually available meeting time slots across multiple calendars Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Get Advice We can help you find the software with the features you need. Features 3.6 (5) 3.6 Based on 5 reviews ## Pricing Value for money 3.8 (5) Free Trial Basic $50.00 Per Feature,Per Month Value for money 3.8 (5) 3.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (5) 3.4 Based on 5 reviews ## User reviews Overall rating 3.6 Based on 5 reviews Filter by rating 5(3) 4(0) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent AU Anonymous User レジ Supermarkets ### "使いやすいです" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 22, 2022 Pros 便利と色んな機能があって、自分としては満足 Cons ないかな、満足してどれも使いやすいですね Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Rachel R. Practice Manager Veterinary ### "Not worth the lower price" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 November 8, 2021 Bad. I paid for a year so I could get a discount rate and we never actually used them to schedule one appt. I did not receive any money back or any other compensation from them. I did not sign anything but obviously to fight something like this would take more than the $1700 I blew. Top notch customer service is very important to me. If a client paid me almost $2k and received nothing of value in return I would try to find a way to make it work for both of us. All I received was pushback and no's. I offered to pay for 2 months since thats about the time it took to put it all together but received a no. Since I pre-paid so I could get a discount he refused to give me ANY money back. Very poor customer service. Pros I understood this product was cheaper than the other online scheduling service I was looking at and I was ok with that, for a bit. It became much more painful as the process went along. Cons Horrible set up process. Need the tech team from Next-in-line to tell me what they need from me. I don't know what I need to tell them but the blame was put on me. Reasons for choosing Next In Line Value Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2021 Hi Rachel - we are sorry you did not have a good experience but we had send over the code to put it on your website and offered to coordinate with your website team to get it set up. We never heard back with any questions so we assumed it was live. We have a 14 day grace period, but it was several months before we heard back that you did not implement Next In Line. We understand the frustration but wish we had the chance to rectify the situation before you waited so long. DA Debbie A. Veterinarian Veterinary ### "Great service, saves time! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2020 I have been working very closely with the \[SENSITIVE CONTENT HIDDEN\] of the company. He has been a pleasure to work with. He gets back to me right away to answer any questions I have, provides helpful suggestions to make my scheduling more efficient and catered to my needs, makes requested changes quickly, and the program is very user friendly. Next in line has helped us integrate with our website and software to make everything cohesive and easy. We are a mobile practice so we have some unique scheduling accommodations and Next in Line was able to set everything up to be seamless. Highly recommend! Pros This program is very easy to implement, make changes to, and use. Their customer service is unmatched. Integration with our software And website was streamline. Cons We have not encountered any issues at this point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2020 Thank you Dr. Debbie! It's been a real pleasure working with you so far. We appreciate your business and kind words! AP Amanda P. Chief Operating Officer Veterinary ### "Great Scheduling Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2020 The NextInLine Team is terrific to work with. They created a custom web interface to our practice management software to allow the public to select the time/date of their booking. This functionality is practically unheard of in the veterinary industry (most of the time you submit a web form and someone from the vet's office calls you back to schedule). As our business evolved, they accomodated our changing business requirements and were prompt in rolling out system enhancements. I can't say enough good things about \[SENSITIVE CONTENT HIDDEN\] and the NIL team! I highly recommend them. Pros Software did exactly what we wanted it to do, allow the customer to select the day/time of their appointment with the doctor of their choice. It also integrated with our practice managment system, performed automated confirmations/reminders of the appointment to pet parent as well as allow for cancellations and rescheduling online. Very flexible!!! Cons I don't really have any complaints, the software did what is was supposed to do. Reasons for choosing Next In Line At the time we were looking, there were no other products like this in the market place that would integrate with our practice management system. If we were to switch practice management systems, I would definately use NIL again for the online scheduling component. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2020 Thank you Amanda! You all have a great team and we enjoyed building those workflows for you, as well as understanding your business model. DS Deana S. Executive Director Veterinary ### "Beware of this product" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 14, 2020 In addition, the system is called “Next In Line” because it is supposed to have a waiting list function. This functionality has never worked. This product has literally caused us thousands of dollars in lost revenue. The staff absolutely hates it. The clients constantly complain about it. \[SENSITIVE CONTENT HIDDEN\] has no business being in business. He does seem to care that his product is causing loss of revenue for another business. This has been going on for months and now \[SENSITIVE CONTENT HIDDEN\] is blaming Covid 19 on his system problems. This has been going on WAY before the Covid 19 epidemic became an issue. Prior to blaming Covid 19, he would blame eVetPractice for all issues. He never owns anything. Next In Line has become so bad to deal with, that we have moved to a scheduler called EZNet Scheduler. It is actually saving us money to pay someone to double data entry into EZNet and eVetPractice than it is to allow \[SENSITIVE CONTENT HIDDEN\] software to keep shutting our clinic down. Pros We have had so many problems wiht this software, I can't give you any pros at this point. Cons This product has been a total nightmare for our business. We paid for some enhancements to the tune of \[SENSITIVE CONTENT HIDDEN\] to accommodate our scheduling needs. It worked for a short period of time. The platform soon became very unstable. It would crash. The system would randomly shut our clinic down so it looked like we were closed. Clients would not receive email reminders so appointments would be double booked or people just wouldn’t show up. It became impossible to edit recurring schedules without it wiping out the entire schedule. \[SENSITIVE CONTENT HIDDEN\] evidently, is a one man show. He went on vacation out of the country and we had zero tech support or customer service until he got back a week later. Eventually \[SENSITIVE CONTENT HIDDEN\] just could not fix the platform, so he rewrote the software on a new platform. He told us we needed to train on it but he had not finished writing the software. He called all of our receptionists into a meeting and showed them the administrative side of the system. All it did was confuse them because they don’t even see that part of the system. He told us he was having trouble getting it working and he would get back to us. He never did and then when our system just continued to crash, he blamed us for not moving to the new platform. When he finally showed it to us, he had ditched all of the enhancements we had paid for and he is refusing to fix anything wrong with the system he sold to us. Reasons for choosing Next In Line We chose it because it interfaced with eVetPractice. If you use EVP make sure you do your own due dilligence on third party products they recommend. They don't look very closely at the third party providers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2020 Thank you for the feedback. We are sorry that your experience did not live up to expectations or match those of other clinics who have enjoyed our platform. Integrations with practice management systems always pose challenges and we had to redo our integration with eVet for many reasons. That Initial integration you referenced was built 3 years ago before evet had an API and became deprecated. We migrated all our practices to the new, supported integration and had hoped you would migrate as well as we tried to help you do for almost a year. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)