# Biteable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Biteable the right Video Making solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182178/Biteable/reviews

---

Biteable

4 (42)

[View alternatives](https://www.capterra.com/p/182178/Biteable/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 15th, 2026

# Reviews of Biteable

Ease of use

4.2

Customer Service

3.8

## Pros and Cons in Reviews

MC

Mohamed C

LecturerEducation Management, 501 - 1,000 employeesUsed the software for: I used a free trial.

“The great number of templates, scenes, backgrounds, characters help any user make his first video without any difficulty. “

January 18, 2023

AM

Anhita M

StudentMarket Research, Self-employedUsed the software for: I used a free trial.

“Charging customers without notice and hiding behind a “non-refundable” policy after the fact feels like a deliberate tactic to take money without consent.“

January 27, 2026

OR

Oscar R

CEOInternet, 2 - 10 employeesUsed the software for: Less than 6 months.

“Biteable offers a lot of templates in motion graphics and animated graphics.“

October 13, 2022

KF

Karen F

OwnerConsumer Goods, 2 - 10 employeesUsed the software for: 1-2 years.

“They show no care or respect for clients who pay for subscriptions.“

July 1, 2024

cc

cathie c

AssociateProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 1-2 years.

“The pricepoint made this software affordable for a small firm like ours to get into creating video content for our use and our customers.“

September 28, 2021

Ömer Faruk Y

Branch ManagerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“We have used the software for the last two years and created quick videos are often liked by our stakeholders a lot. But the web interface of the system is so limited that it may sometimes frustrate you with errors that you cannot undo.“

May 31, 2022

OR

Oscar R

CEOInternet, 2 - 10 employeesUsed the software for: Less than 6 months.

“The motion graphics options are very interesting.“

October 13, 2022

OR

Oscar R

CEOInternet, 2 - 10 employeesUsed the software for: Less than 6 months.

“The customization options falls short in some respects, but that is offset by how easy it is to use, especially if you've never edited a video before.“

October 13, 2022

## Showing most helpful reviews

Showing 1-25 of 42 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ömer Faruk Y.  
Branch Manager  
Education Management  
Used the software for: 1-2 years

### "Biteable has mixed feelings"

May 31, 2022

4.0

We have used the software for the last two years and created quick videos are often liked by our stakeholders a lot. But the web interface of the system is so limited that it may sometimes frustrate you with errors that you cannot undo. The support department is very quick to respond but software updates are so slow, within two years apart from a cosmetic update, it was still like in the first day of use. Adding content for new animations is limited.

Pros

With two years of experience, I can say it is a great tool to create quick info videos and has readily available templates and animations. The rendering engine is quick and responsive, generally, 3 min videos took about 2 minutes waiting for download. The ability to resize videos to any social media platform is a breeze.

Cons

Edit screen is not intuitive when compared to its counterparts. Editing logos or fonts on slides is frustrating as they are limited to one layer per slide. No drag and drop and no copy-paste is possible. The font library is too limited and you cannot upload your own fonts. The music library lacks depth. Software updates are so slow. No undo is possible.

Review Source

MC

Mohamed C.  
Lecturer  
Education Management  
Used the software for: I used a free trial

### "A Stunning Cloud based Tool for Amazing Anime Videos "

January 18, 2023

5.0

I made my first anime video with Biteable without any previous experience; the fact that tells a lot about the how easy, how rich and how navigable the platform is. The great number of templates, scenes, backgrounds, characters help any user make his first video without any difficulty.

Pros

Apart from its user-friendly dashboard, which includes all that you need in one or two clicks, Biteable is away from its rivals as it offers unbeatable features, a variety of templates, many scenes and backgrounds that for sure will meet your interests. Biteable videos will stand out mainly for its anime characters, transitions, colours and more!

Cons

Actually, it is not ideal for free trial users since it offers only one or two free anime videos. I did not like the plans they make for users since it is somehow expensive compared to Renderforest, which provides certain features for its free users.

Switched from

[Renderforest](https://www.capterra.com/p/141544/Renderforest/)

Simply to explore further features in animated videos.

Review Source

AM

Anhita M.  
Student  
Market Research  
Used the software for: I used a free trial

### "Very disappointing and misleading billing practices"

January 27, 2026

1.0

I signed up for a free trial. I did not agree to any paid plan, monthly or annual. Without any warning, reminder, or notification, Biteable charged $180 directly to my bank account. I did not receive an email before the charge. I was never informed that my trial would automatically convert into a paid annual plan. After discovering the charge, I immediately closed my account. Only then did Biteable respond by saying the charge is non-refundable and pointing to their policy. This policy was never clearly communicated before taking my money. This is not transparent or ethical billing. Charging customers without notice and hiding behind a “non-refundable” policy after the fact feels like a deliberate tactic to take money without consent. This experience has completely destroyed my trust in this company. I strongly warn others to be extremely cautious before starting a “free trial” with Biteable.

Pros

Hidden non-refundable policy revealed only after charging my account. This is dishonest and unacceptable, regardless of how the platform performs.

Cons

Hidden non-refundable policy disclosed only after charging my account, which feels deceptive, unethical, and like a deliberate tactic to take money without consent.

Switched from

[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)

I don’t really need integrations; this is only for an assignment, and I would likely use it very rarely, if ever.

Review Source

CO

Carlos O.  
Marketing Assistant  
Legal Services  
Used the software for: Less than 6 months

### "Video creation made easy!"

October 28, 2023

5.0

Biteable makes it easy to create high-quality videos by using templates and adding cool effects and transitions.

Pros

Lot of templates and access to a huge library of stock videos, animated graphics and music. And an amazing AI tool to automatically create infographic videos.

Cons

Icons, animations and transitions are limited. Text is hard to be added and adjusted.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

We needed a dedicated software for video creation.

Review Source

Charleen F.  
VP Marketing & Sales  
Information Technology and Services  
Used the software for: 1-2 years

### "Easily make professional videos for yourself or clients"

May 27, 2021

5.0

Biteable enables you to create very high quality and professional looking videos. Our clients rave about the ones we create. What used to take a day to create, can now be done in under an hour or two, depending how long it is. Adding your own music is an easy task and syncs perfectly within the video. This will become your only required video creator.

Pros

The software is loaded with literally thousands of photos and video clips to choose from, and new content is frequently added. The templates are easily customizable, and you will find many that you can use exactly as is and just add your text. I have had great success with customer support responding quickly to questions I have asked. Exporting and updating an existing video is a breeze, and you will definitely smile at the clever quips that pass on the screen while waiting. The video processing time has recently been updated to finish quicker.

Cons

There are a few editing features that are difficult to locate on your first attempt, however once you review their tutorial for a second time you will remember where to find them.

Review Source

KF

Karen F.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "They stole my money "

July 1, 2024

1.0

Trying to cancel the subscription if you're not technically savvy is VERY DIFFICULT. They take advantage of you. So if you're thinking about paying for a subscription and you're not tech savvy DON'T!

Pros

Nothing. I didn't like anything about this. it's NOT FOR BEGINNERS!!!

Cons

They don't respond to email and they make you wait forever in chats. They show no care or respect for clients who pay for subscriptions.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

Biteable it to hard and they offer less for more money

Review Source

Kinga O.  
Creative Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "The greatest video support"

May 4, 2019

5.0

We finally can produce high-quality videos in low budget and dig into video marketing a bit more.

Pros

It is incredibly easy to produce first animations and videos, and they look extremely professional. I love Biteable, my whole team does!

Cons

Nothing, they changed pricing a bit, but it doesn't matter - for the quality they deliver it's worth it!

Review Source

VR

Verified Reviewer  
Investment Director  
Financial Services  
Used the software for: 1-2 years

### "Easy to use video maker tool"

January 25, 2019

5.0

Was looking to produce video content for clients we work with but other providers charge $’000s to create rudimentary video that converts less effectively than Biteable video.

Pros

Super easy to use for any beginner with limited video creation expertise. Able to produce usable content quickly and at scale. Helps to produce daily videos for social media feeds. Far superior to alternative offerings.

Cons

Sometimes had to produce different shapes or varying duration video that was difficult in v1 product. They’ve relaunched a tool especially for social media managers that now solves this issue.

Review Source

Hardik V.  
Co-Founder  
Computer Software  
Used the software for: 2+ years

### "Making explainer videos have never been this easy."

March 12, 2019

5.0

Good.

Pros

I have been using Biteable since 2016 and it is truly one of the best tools to make promotional and social media videos in minutes. Pretty easy to use for everyone, you don't need any video production skills to use Biteable.

Cons

I have tried reaching them thrice and feel like their customer support lacks in responding early. They must provide prior support to their premium users.

Review Source

VR

Verified Reviewer  
Digital Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "So easy to use! "

February 8, 2019

4.0

Biteable is fantastic for quick videos, such as for social media. There's lots of animated templates, as well as some with live action stock footage. Editing features are very limited - but that's what makes it so easy to use. If you need more advanced editing functionality, you'll want to look elsewhere, but for quick marketing videos with minimal learning curve, Biteable is a great low-cost option.

Pros

Biteable is incredibly easy to use, with a wide variety of built-in templates. It's super fast to create a high-quality, professional looking video in minutes.

Cons

There's no option for square format Instagram videos. You also can't download videos created using the free plan.

Review Source

EL

Eduardo L.  
Teacher  
E-Learning  
Used the software for: 2+ years

### "My review of Biteable"

March 31, 2021

4.0

I was excited at first but then quit. I have recently gone back to trying the product and found out that it has been improved quite a lot. I am sure I will be using it in the future

Pros

The ease with which I could create my own presentations. videos, etc.

Cons

I used to feel that it did not have many features that made a difference

Review Source

AN

Arus N.  
Brand Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "One of my favorite content creation tools"

April 2, 2019

5.0

After a small introduction to the tool, anybody who has ever used visual tools for Content Marketing purposes will get a hold of this product and be able to create content in no time.

Pros

I have a team of 5 people working on Biteable. It is really worth the money if you are using it on the daily basis. It's easy and intuitive.

Cons

I wish for new video templates to be updated regularly, because there's a lot of repetition in the "Templates" section.

Review Source

NW

Natalie W.  
Managing Director  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Simple Visual Creation"

June 17, 2020

4.0

Great for more professional settings but for us, it didn't do what we needed it to, we need fun and engaging this has more serious feel.

Pros

The software is great it offers simple visuals almost minimal. It is reasonably priced and when we created a short video in the free plan to test it out, there was nothing difficult about the process.

Cons

For us, although it is good software it was not engaging enough for our audience we need the use of characters to aid in the storytelling and this is more of an animated PowerPoint presentation.

Review Source

JK

John K.  
Executive Director  
Law Practice  
Used the software for: Less than 6 months

### "Fantastic Product and Priced Right"

February 23, 2021

5.0

We needed a program to make short films that were humorous educational tools. Biteable provided a functional, affordable solution.

Pros

Easy to use with a wide variety of templates. The option to have a single month subscription is perfect for the short term project we needed it for -- but now we want to keep it!

Cons

Nothing. The product is 100% perfect for its intended use.

Reason for choosing Biteable

Nothing comparable was found.

Review Source

AS

Amy S.  
Owner/ Artist  
Arts and Crafts  
Used the software for: 6-12 months

### "I loved you even though I left you, Biteable"

September 9, 2021

4.0

My only setbacks with Biteable were personal in nature as the work I do is a bit unique and required something a little different. I still highly recommend this software, however, for the majority. I also encourage you to go a ahead and purchase the software if the cons I've mentioned don't apply to your video structures. You'll get full access to the features and an easy and enjoyable experience in creating.

Pros

The features are top-notch, easy to apply, and the whole system is easy to navigate. There was very little guesswork on my end, and mixing sound with video content, as well as timing it accurately, (some systems make this tricky) went smoothly.

Cons

The trial period isn't top-notch. Just a heads up. The watermark will remain and some of the features will be inaccessible. Personally I feel it would be easier to retain customers if you give them a taste of the system in it's entirety, thus leaving them eager to purchase when the trial is up. During the trial, I couldn't add my own video or use the voice-over, which is fundamental to the instructional videos I create. After purchasing, I noticed there was still no square option to share to certain social media formats, which is one of the key ways I market myself.

Review Source

DC

Divaldo C.  
CEO  
Consumer Services  
Used the software for: 2+ years

### "Fantastic video creation tool!"

July 26, 2023

5.0

I managed to create excellent videos that took my breath away to the point that one of them was even shown on television, I was proud of the work I had done.

Pros

The library of custom made templates and animations is phenomenal. You can create videos for various purposes in record time, you don't need to have any knowledge of video editing that the tool already has more than necessary for those who need things ready quickly.

Cons

There are some animation level limitations. The amount of users in the PRO plan, especially for those who pay for 1 year, should be entitled to have more users in the account. I used it for a while when prices were lower, then they completely changed the UI and UX which is good, but then prices went up, I had to find other alternatives.

Review Source

CB

Charlie B.  
Behaviour Support Practitioner  
Program Development  
Used the software for: 2+ years

### "Poor Showing"

February 19, 2024

2.0

I will not be back and I discourage others from signing up to the same. It is not an organisation who strives for good customer service, rather an unyielding pursuit to improve their bottom line.

Pros

It was fun at the start but time consuming, particularly if loading your own videos. The wait time to upload was extreme, so to make a 10 min video (max length permissible) it would take around 120 minutes.

Cons

Because I did not see the value in paying $828 for another annual subscription, I did not continue. I then received an email telling me all my previous videos would be disabled because I did not continue with the subscription. Basically, they use coercion to force subscribing. I work as a sole provider and the videos I created are used to help people with intellectual disabilities understand the work that I do. This is now no longer a service I provide because of Biteable's greed.

Review Source

PB

Paul B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Used it for over 2 hours, wasted over 2 hours."

November 12, 2023

2.0

It was frustrating to waste 2+ hours for nothing. Between the constant freezing of the platform to the unusable result, I could never recommend this product. It cost me $29 to get completely disgusted with the experience. A free trial should be an order, as I feel duped.

Pros

The process to create is seemingly simple, the music library was very good.

Cons

It was worthless for our needs. The platform continually froze, necessitating us to keep exiting and reloading the page, the videos do not display properly for advertising, waste of time.

Review Source

cC

cathie C.  
Associate  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Bitable has been invaluable!"

September 28, 2021

5.0

Overall, this has been an amazing tool and we appreciate that Biteable went out there and developed what had to have been a very expensive tool to develop on the chance that people like us needed it and would buy it. I hope they do not continue to price the product up - which I see them doing...it's going to price us out of the game and make it so the people who built the brand will no longer be able to buy it.

Pros

The ease of use and value for our money. The pricepoint made this software affordable for a small firm like ours to get into creating video content for our use and our customers.

Cons

There are some limitations, especially around how the text interacts on the images and how you can customize, but again, at this price point it seems like a small price to pay.

Reason for choosing Biteable

In the end price. Some of the video clips were higher quality and some of the editing options were more robust at the other sites, but in the end, the price at biteable was right. That won me over b/c budget was our biggest concern. Again, a big issue now is that biteable is raising prices.

Review Source

RF

Renee F.  
Content Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Video Creation With Ease"

December 9, 2021

5.0

It's been a great program and asset to our company's marketing strategy. I definitely applaud their customer service - they are very responsive and helpful. Their Facebook group is very active and the moderator, Haily is always visible and available to answer questions.

Pros

This product allows you to create videos without any formal videography background. There are several templates and video examples that help spur creativity. They are also easily branded.

Cons

There is no "un-do" button which can be very frustrating and create a bit of time expense when you've made a "mistake".

Review Source

PM

Patricia M.  
Operations Manager  
Government Relations  
Used the software for: 2+ years

### "Biteable Lite has been removed"

June 6, 2022

1.0

Customer service, is good, but my issue has not been resolved.

Pros

I used to like Biteable Lite. It used to be great easy to use software. Biteable Lite has been removed. Biteable pro is clunky for amateurs to use. Old videos cannot be edited in Pro. I will be cancelling my subscription after many years.

Cons

I do not like that Pro is not compatible with Lite so cannot edit Old videos.

Reason for choosing Biteable

Biteable Lite was easy to use for amateurs.

Review Source

Aditya S.  
Digital Marketing Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Best for making short ads"

April 22, 2019

5.0

Pros

This tool is a life saver. With different layouts to choose from you can easily make your own social media ads within minutes.

Cons

can not customize the time for the individual slide it's fixed for 5-6 sec.

Review Source

VR

Verified Reviewer  
Marketer  
Research  
Used the software for: 1-2 years

### "A bit pricey for it can do. Poor customer service."

December 6, 2021

2.0

Pros

Relatively easy to use, some nice video templates

Cons

Unreliable. Not many features for the price. Videos with original sound are being muted unless you upgrade to more expensive plans. Far from great customer support.

Review Source

AR

Amanda R.  
Social Media Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Biteable had terrible customer service"

November 8, 2021

3.0

BAD! Tried talking to customer service about the broken feature and got no real response, then they never replied to following messages at all.

Pros

I use to like how easy this product was to use and to teach others to use

Cons

There is a feature on biteable Lite that allows you to adjust the length of a video clip and this has been broken for months. Making the product useless to me. But they keep taking my money.

Review Source

VR

Verified Reviewer  
Web Designer/Journalist  
Newspapers  
Used the software for: I used a free trial

### "Not perfect, but one of the best tools in the industry"

March 27, 2019

5.0

Overall it's been great. Do note, however, that while Biteable may seem free, it costs to take the watermark off.

Pros

Biteable is not like most alternatives, in that it does more than just slap some text on free stock footage. It has a huge library of templates that include everything from simple how-to videos to blatant ads, featuring customized text and animated blocks. When you choose a template, Biteable lets users edit their video in a familiar way, with a timeline at the bottom of the screen and the ability to edit/adjust layers and elements to perfection.

Cons

Biteable might take some getting used to. Not because it is unconventional in the way in presents editing options, but in the sheer amount of editing options. Also, if your computer or internet is slow, it may result in a less than satisfactory experience.

Review Source

Similar Products

Featured