# HelloClient Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HelloClient Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more. Source: https://www.capterra.com/p/182199/HelloClient --- # HelloClient Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HelloClient ## What is HelloClient ? As its basis, HelloClient has a ticket management module, inventory, retail sales, customer notifications, analytics, and employee control. Management of a service center or a repair shop does not require special training and is immediately ready for work. Suffice to add employees, upload your logo to printed templates, and you can start placing the first orders and selling goods. HelloClient is integrated with various services: SMS notifications, Email, instant messengers, etc. ## What is HelloClient used for? [Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HelloClient ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://helloclient.io&name=HelloClient ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HelloClient 5.0 (12) VS. [4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting Price $9 Per Feature, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (12) Ease Of Use 4.7 (35) Value For Money 4.9 (12) Value For Money 4.3 (33) Customer Service 4.9 (12) Customer Service 4.5 (34) ## HelloClient alternatives [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [4.7 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146659/RepairDesk/) [mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/) [4.3 (824)](https://www.capterra.com/p/77264/mHelpDesk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/77264/mHelpDesk/) Highest Rated [Fixably](https://www.capterra.com/p/208839/Fixably/) [4.8 (6)](https://www.capterra.com/p/208839/Fixably/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208839/Fixably/) [CellStore](https://www.capterra.com/p/157041/CellStore-Software/) [4.6 (31)](https://www.capterra.com/p/157041/CellStore-Software/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157041/CellStore-Software/) [View all alternatives](https://www.capterra.com/p/182199/HelloClient/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers CRM 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Repair Tickets 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Organize repair tickets, track progress, severity, and repair history Document Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Intake Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Activities related to the initial admission of a charge into the organization's care Inventory Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply HelloClient 24 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Print and scan barcode or labels Create, manage, and send invoices or bills to customers Private online space that lets businesses securely share documents and provide information access to clients Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Estimate expected cost based on various factors before a project begins Information, data and reports that are being tracked over time Activities related to the initial admission of a charge into the organization's care Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Manage and support multiple locations Accept and process customer payments for products or services using hardware and software Upload, track, and submit receipts in a central database Organize repair tickets, track progress, severity, and repair history Allows service businesses to track ongoing repairs View and track pertinent metrics to find patterns and gain insights from data Track the status over time for a request, process, asset, or transaction Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 4.9 (12) Free Trial Basic $9.00 Per Feature,Per Month Value for money 4.9 (12) 4.9 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (12) 4.9 Based on 12 reviews ## User reviews Overall rating 5.0 Based on 12 reviews Filter by rating 5(12) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IM Igor M. repair technician Music ### "Affordable and User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 I've only had great experiences with the HelloClient Team. Although the software is intuitive and very easy to use, there will always be support questions, with any such product. The team is quick to respond and helpful. HelloClient doesn't have too many options that would end up cluttering the workflow. It does not require a steep learning curve. Best of all, they give you 40 repair orders for free, to test the software to your heart's content, without imposing any time limits for the trial period. Pros The price is just right, for any small business, especially for a startup. It is easy to use and customer support is great. Cons Ease of use; customer support; affordability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Software Developer Computer Software ### "HelloClient opinion" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 9, 2022 HelloClient fulfills its purpose and does it satisfactorily, it is a software that I would recommend especially for its usefulness. Pros What stands out most about HelloClient is its interface and ease of use. It perfectly meets all the requirements that the customer may need, the price is affordable and it provides useful tools. Cons Perhaps the only disadvantage that can be found is the lack of images of the products in the inventory. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Senka R. Owner Computer Hardware ### "Realy good repair shop software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2022 Overall, I'm so happy with this software that I can't wait to use it every day. It made every day activities easier and my customers are better informed . Pros HelloClient is very easy to use, and what is more importante veeery easy to customize for your own repair shop. It has every functionality I could think of and some I didn't expect. I was able to customize it and start using it in one day. You can use It on two or more divices at the same time. And also very important for me, customer support is excelent and very responsive. Cons The main interface of tickets tab could use some better design, it is little confusing at first. When you make changes they wan't show on other devices until you exit that window and return again. Alternatives considered [Orderry](https://www.capterra.com/p/151174/Orderry/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM Viljami M. CEO Information Technology and Services ### "Very customizable software for repair shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 21, 2021 Customer service is the best you can get Pros Customization is easy, documents can be made with HTML. Easy to use, there is nothing useless, only everything you need. Cons Point of sale could have more features and also webhooks I'm waiting for Switched from [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/) This was better value for smaller repair shop Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Petras G. CEO Computer Hardware ### "Best customer support. Everything what we need in our repair shop job." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2021 10/10 Pros App, SMS integration, in-app customer support, ease of use, easy to edit all documents. Cons Maybe the salary function can be upgraded. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. UM Umer M. Manager Media Production ### "Really easy to use and Brilliant customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2020 Pros The Application is user friendly, customer service is brilliant and very cheap as compare to other services. App is fully customisable. we can add, remove fields easily. Neat and clean interface. SMS integration with Bulkgate is very easy, just add three things and good to go. Cons some features are missing but they are working on it. All important feature for my work are there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 19, 2020 Thank you for your feedback! Fandy D. Manager Consumer Services ### "This is The One" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2020 I can recommend this POS for repair or service business. Affordable and useful. Especially included with free repair status via web api. I hope HelloClient for the best. Pros No need installation. It's a web based app. Everything sync in a real time. The help desk is very helpful! I ask and questioning a lot of stuff, they will answer it. There is a lot of possibilities in HelloClient. Keep it up! Cons Some features are missing or not in the right order. Maybe HelloClient is still categorized as a new app. Their Youtube Chanel is in Russian. It bothers me to be honest. As passive English speaker, HelloClient need using English more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2020 Thank you for your feedback. YouTube in English will be added in the coming days WM WAN MOHAMMAD IZHAR BIN Z. Owner Consumer Electronics ### "Good money save and efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2020 Help my daily management in phone repair business Really responsive and very helpful support Pros Ticketing for repairng service Payment management Cons A few but fast improvement in short time Switched from [CellStore](https://www.capterra.com/p/157041/CellStore-Software/) Money save for same function Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sergei O. Deputy Director of Sales and Marketing Automotive ### "Best software for small repair store!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2020 Convenient, visually nice, properly supported. Pros I no longer need to keep track of tickets in spreadsheets. HelloClient gives me everything I need and no useless extras. I've easily set up the ticket form and now I print invoices with my company logo. Also, it helps me to monitor stock inventory. I know exactly how much I earn and what I spend business money on. HelloClient is a perfect tool for this money - $9 a month for everything! Cons I'd like to have some widgets and options to choose from, as I plan integration with my website. Reasons for choosing HelloClient I asked around and was suggested to check HC by a friend and it was worth it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZV Zatsepin Vladimir A. engineer Electrical/Electronic Manufacturing ### "Great way to manage your service center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2019 I like everything. Morning begins with coffee and viewing orders in the program. Everything is in one place and you don’t have to look at the table and the shelves of the recording, the stickers, the devices themselves ... everything has become very convenient. Order appeared and, most importantly, the quality of customer service improved. Previously, something was constantly forgotten or missed in the routine of affairs. I think that the level of service of my workshop has grown thanks to the helloclient. Pros The most important thing for me is simplicity. They say that all genius is simple and I think so. From the first days there were no questions in working with this product. This is exactly what I liked most from the very beginning. Cons The most inconvenient for me was the fine print of the phone number of the client. But the developers seem to have fixed everything. Although I would have increased the font a bit more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2019 Vladimir, thank you for your review! [View all Reviews](https://www.capterra.com/p/182199/HelloClient/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)