--- title: "HelloClient Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HelloClient Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more." source_url: "https://www.capterra.com/p/182199/HelloClient/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # HelloClient Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HelloClient ## What is HelloClient ? As its basis, HelloClient has a ticket management module, inventory, retail sales, customer notifications, analytics, and employee control. Management of a service center or a repair shop does not require special training and is immediately ready for work. Suffice to add employees, upload your logo to printed templates, and you can start placing the first orders and selling goods. HelloClient is integrated with various services: SMS notifications, Email, instant messengers, etc. ## What is HelloClient used for? [Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HelloClient ?[Manage this product listing](https://www.g2.com/products/helloclient/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HelloClient 5.0 (12) VS. [4.7 (36)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting Price $9 Per Feature, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (12) Ease Of Use 4.7 (246) Value For Money 4.9 (12) Value For Money 4.3 (213) Customer Service 4.9 (12) Customer Service 4.5 (243) ## HelloClient alternatives [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [4.7 (246)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146659/RepairDesk/) [PHP Point of Sale](https://www.capterra.com/p/145413/PHP-Point-of-Sale/) [4.7 (341)](https://www.capterra.com/p/145413/PHP-Point-of-Sale/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145413/PHP-Point-of-Sale/) [mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/) [4.3 (824)](https://www.capterra.com/p/77264/mHelpDesk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/77264/mHelpDesk/) Highest Rated [OpenRMA](https://www.capterra.com/p/154526/OpenRMA/) [4.9 (28)](https://www.capterra.com/p/154526/OpenRMA/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154526/OpenRMA/) [View all alternatives](https://www.capterra.com/p/182199/HelloClient/alternatives/) ## FAQs about HelloClient Overview ### Which roles and teams benefit most from HelloClient ? HelloClient is most used by business owners, CEOs, and managers who oversee client relationships, sales activity, and day-to-day operations. Sales and marketing leaders use it to organize outreach and follow-ups, while engineers, software developers, and repair technicians track customer requests, service work, and project communications. Answer based on 12 reviews Overview ### What company size and specific industries is HelloClient built for? HelloClient is designed for small to mid-sized repair and service businesses, especially shops that handle electronics and gadgets. It suits organizations that need one system for ticket management, point of sale, inventory tracking, invoicing, and client database management in a repair-focused setting. Features and Usability ### What are the key features of HelloClient ? HelloClient offers CRM and contact management, client portal access, and intake management for customer records and workflows. It also includes job management, repair tickets, repair tracking, and status tracking, plus billing and invoicing, estimates, document management, inventory tracking, reporting and analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does HelloClient offer? HelloClient provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does HelloClient offer? HelloClient provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available on support experiences, no user sentiment can be summarized here. The listed channels indicate multiple ways to get help, but response speed and helpfulness are not described in catalog data. ## Features AI summary Based on 105 Computer Repair Shop reviews Capterra data shows that buyers of computer repair shop software rank the following features as their top priorities: - **Repair Tickets** (**72%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**48%**) - **Inventory Management** (**46%**) HelloClient supports all three features that reviewers rate most highly: **Repair Tickets**, **Billing & Invoicing**, and **Inventory Management**. Together, these capabilities help businesses track repair jobs from intake to completion, manage customer charges and payments accurately, and keep parts and device stock organized, allowing teams to run day-to-day shop operations more efficiently. Repair Tickets 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Organize repair tickets, track progress, severity, and repair history Inventory Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Intake Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Activities related to the initial admission of a charge into the organization's care CRM 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Point of Sale (POS) 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Billing & Invoicing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers HelloClient 35 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Barcode/Label Management: Print and scan barcode or labels - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - Historical Reporting: Information, data and reports that are being tracked over time - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Label Printing: Process of printing custom labels through various methods. - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Repair Tickets: Organize repair tickets, track progress, severity, and repair history - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 4.9 (12) Free Trial Basic $9.00 Per Feature,Per Month Value for money 4.9 (12) 4.9 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (12) 4.9 Based on 12 reviews ## User reviews Overall rating 5.0 Based on 12 reviews Filter by rating Counts reflect reviews available in this feed. 5(12) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful CO Company Owner Company Owner Used the software for: Less than 1 year ### "Simple solution for my repair business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2019 Pros After trying a lot of different solutions we found out that HelloClient will be our best fit. Most of the applications we've tried are overloaded with features we really not going to use. But since the first minute, my technician opened HelloClient, he told me that this is the software he would like to use in his daily routine. The design is very clean. Nothing overloads the page. Very easy to use and simple to understand. I also want to mention that tech support is great as well. We had a problem to migrate all our clients and they did it for us in a less painful way. Our overall experience was great and we want to highly recommend this software. Cons Since a team started not a while ago, they don't have a few features that we are really wanted to see. But they promised us that they will do their best to develop them as fast as they can. Not sure if this is a con but that's all I have so far. CE CEO CEO Used the software for: Less than 1 year ### "Very customizable software for repair shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 25, 2021 Customer service is the best you can get Pros Customization is easy, documents can be made with HTML. Easy to use, there is nothing useless, only everything you need. Cons Point of sale could have more features and also webhooks I'm waiting for SD Software Developer Software Developer Used the software for: Less than 1 year ### "HelloClient opinion" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 12, 2022 HelloClient fulfills its purpose and does it satisfactorily, it is a software that I would recommend especially for its usefulness. Pros What stands out most about HelloClient is its interface and ease of use. It perfectly meets all the requirements that the customer may need, the price is affordable and it provides useful tools. Cons Perhaps the only disadvantage that can be found is the lack of images of the products in the inventory. RT repair technician repair technician Used the software for: Less than 1 year ### "Affordable and User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2023 I've only had great experiences with the HelloClient Team. Although the software is intuitive and very easy to use, there will always be support questions, with any such product. The team is quick to respond and helpful. HelloClient doesn't have too many options that would end up cluttering the workflow. It does not require a steep learning curve. Best of all, they give you 40 repair orders for free, to test the software to your heart's content, without imposing any time limits for the trial period. Pros The price is just right, for any small business, especially for a startup. It is easy to use and customer support is great. Cons Ease of use; customer support; affordability. Sergei O. Deputy Director of Sales and Marketing Used the software for: Less than 1 year ### "Best software for small repair store!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2020 Convenient, visually nice, properly supported. Pros I no longer need to keep track of tickets in spreadsheets. HelloClient gives me everything I need and no useless extras. I've easily set up the ticket form and now I print invoices with my company logo. Also, it helps me to monitor stock inventory. I know exactly how much I earn and what I spend business money on. HelloClient is a perfect tool for this money - $9 a month for everything! Cons I'd like to have some widgets and options to choose from, as I plan integration with my website. OW Owner Owner Used the software for: I used a free trial ### "Realy good repair shop software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2022 Overall, I'm so happy with this software that I can't wait to use it every day. It made every day activities easier and my customers are better informed . Pros HelloClient is very easy to use, and what is more importante veeery easy to customize for your own repair shop. It has every functionality I could think of and some I didn't expect. I was able to customize it and start using it in one day. You can use It on two or more divices at the same time. And also very important for me, customer support is excelent and very responsive. Cons The main interface of tickets tab could use some better design, it is little confusing at first. When you make changes they wan't show on other devices until you exit that window and return again. MA Manager Manager Used the software for: I used a free trial ### "This is The One" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 I can recommend this POS for repair or service business. Affordable and useful. Especially included with free repair status via web api. I hope HelloClient for the best. Pros No need installation. It's a web based app. Everything sync in a real time. The help desk is very helpful! I ask and questioning a lot of stuff, they will answer it. There is a lot of possibilities in HelloClient. Keep it up! Cons Some features are missing or not in the right order. Maybe HelloClient is still categorized as a new app. Their Youtube Chanel is in Russian. It bothers me to be honest. As passive English speaker, HelloClient need using English more. CE CEO CEO Used the software for: 1-3 years ### "Best customer support. Everything what we need in our repair shop job." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2021 10/10 Pros App, SMS integration, in-app customer support, ease of use, easy to edit all documents. Cons Maybe the salary function can be upgraded. EN engineer engineer Used the software for: Less than 1 year ### "Great way to manage your service center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 23, 2019 I like everything. Morning begins with coffee and viewing orders in the program. Everything is in one place and you don’t have to look at the table and the shelves of the recording, the stickers, the devices themselves ... everything has become very convenient. Order appeared and, most importantly, the quality of customer service improved. Previously, something was constantly forgotten or missed in the routine of affairs. I think that the level of service of my workshop has grown thanks to the helloclient. Pros The most important thing for me is simplicity. They say that all genius is simple and I think so. From the first days there were no questions in working with this product. This is exactly what I liked most from the very beginning. Cons The most inconvenient for me was the fine print of the phone number of the client. But the developers seem to have fixed everything. Although I would have increased the font a bit more. EN Engineer Engineer Used the software for: Less than 1 year ### ""A&D Service"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2019 I use the product for more than 3 months and do not regret that I switched to this software product! Pros The main advantage lies in the support of this software, developers listen to the users' opinion and, based on their wishes, introduce new functions into this product! Cons I did not notice the minuses for myself, even if they are available, they will be promptly corrected! [View all Reviews](https://www.capterra.com/p/182199/HelloClient/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.