# HelloClient Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HelloClient the right Computer Repair Shop solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182199/HelloClient/reviews --- HelloClient 5 (12) [View alternatives](https://www.capterra.com/p/182199/HelloClient/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of HelloClient Ease of use 4.8 Customer Service 4.9 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vadim B. Company Owner Retail Used the software for: Less than 6 months ### "Simple solution for my repair business." February 3, 2019 5.0 Pros After trying a lot of different solutions we found out that HelloClient will be our best fit. Most of the applications we've tried are overloaded with features we really not going to use. But since the first minute, my technician opened HelloClient, he told me that this is the software he would like to use in his daily routine. The design is very clean. Nothing overloads the page. Very easy to use and simple to understand. I also want to mention that tech support is great as well. We had a problem to migrate all our clients and they did it for us in a less painful way. Our overall experience was great and we want to highly recommend this software. Cons Since a team started not a while ago, they don't have a few features that we are really wanted to see. But they promised us that they will do their best to develop them as fast as they can. Not sure if this is a con but that's all I have so far. Review Source Response from HelloClient February 15, 2019 Thank you for your valuable feedback. We are happy that you are satisfied with HelloClient and we aim to make the system even easier and more convenient for you. Have a super day! VM Viljami M. CEO Information Technology and Services Used the software for: 6-12 months ### "Very customizable software for repair shop" July 21, 2021 5.0 Customer service is the best you can get Pros Customization is easy, documents can be made with HTML. Easy to use, there is nothing useless, only everything you need. Cons Point of sale could have more features and also webhooks I'm waiting for Switched from [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/) This was better value for smaller repair shop Review Source VR Verified Reviewer Software Developer Computer Software Used the software for: Less than 6 months ### "HelloClient opinion" August 9, 2022 5.0 HelloClient fulfills its purpose and does it satisfactorily, it is a software that I would recommend especially for its usefulness. Pros What stands out most about HelloClient is its interface and ease of use. It perfectly meets all the requirements that the customer may need, the price is affordable and it provides useful tools. Cons Perhaps the only disadvantage that can be found is the lack of images of the products in the inventory. Review Source IM Igor M. repair technician Music Used the software for: 6-12 months ### "Affordable and User Friendly" May 11, 2023 5.0 I've only had great experiences with the HelloClient Team. Although the software is intuitive and very easy to use, there will always be support questions, with any such product. The team is quick to respond and helpful. HelloClient doesn't have too many options that would end up cluttering the workflow. It does not require a steep learning curve. Best of all, they give you 40 repair orders for free, to test the software to your heart's content, without imposing any time limits for the trial period. Pros The price is just right, for any small business, especially for a startup. It is easy to use and customer support is great. Cons Ease of use; customer support; affordability. Review Source Sergei O. Deputy Director of Sales and Marketing Automotive Used the software for: Less than 6 months ### "Best software for small repair store!" March 15, 2020 5.0 Convenient, visually nice, properly supported. Pros I no longer need to keep track of tickets in spreadsheets. HelloClient gives me everything I need and no useless extras. I've easily set up the ticket form and now I print invoices with my company logo. Also, it helps me to monitor stock inventory. I know exactly how much I earn and what I spend business money on. HelloClient is a perfect tool for this money - $9 a month for everything! Cons I'd like to have some widgets and options to choose from, as I plan integration with my website. Reason for choosing HelloClient I asked around and was suggested to check HC by a friend and it was worth it! Review Source SR Senka R. Owner Computer Hardware Used the software for: I used a free trial ### "Realy good repair shop software" March 2, 2022 5.0 Overall, I'm so happy with this software that I can't wait to use it every day. It made every day activities easier and my customers are better informed . Pros HelloClient is very easy to use, and what is more importante veeery easy to customize for your own repair shop. It has every functionality I could think of and some I didn't expect. I was able to customize it and start using it in one day. You can use It on two or more divices at the same time. And also very important for me, customer support is excelent and very responsive. Cons The main interface of tickets tab could use some better design, it is little confusing at first. When you make changes they wan't show on other devices until you exit that window and return again. Alternatives considered [Orderry](https://www.capterra.com/p/151174/Orderry/) Review Source Fandy D. Manager Consumer Services Used the software for: I used a free trial ### "This is The One" July 4, 2020 5.0 I can recommend this POS for repair or service business. Affordable and useful. Especially included with free repair status via web api. I hope HelloClient for the best. Pros No need installation. It's a web based app. Everything sync in a real time. The help desk is very helpful! I ask and questioning a lot of stuff, they will answer it. There is a lot of possibilities in HelloClient. Keep it up! Cons Some features are missing or not in the right order. Maybe HelloClient is still categorized as a new app. Their Youtube Chanel is in Russian. It bothers me to be honest. As passive English speaker, HelloClient need using English more. Review Source Response from HelloClient July 16, 2020 Thank you for your feedback. YouTube in English will be added in the coming days Petras G. CEO Computer Hardware Used the software for: 1-2 years ### "Best customer support. Everything what we need in our repair shop job." June 17, 2021 5.0 10/10 Pros App, SMS integration, in-app customer support, ease of use, easy to edit all documents. Cons Maybe the salary function can be upgraded. Review Source ZVA Zatsepin Vladimir A. engineer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Great way to manage your service center" April 1, 2019 5.0 I like everything. Morning begins with coffee and viewing orders in the program. Everything is in one place and you don’t have to look at the table and the shelves of the recording, the stickers, the devices themselves ... everything has become very convenient. Order appeared and, most importantly, the quality of customer service improved. Previously, something was constantly forgotten or missed in the routine of affairs. I think that the level of service of my workshop has grown thanks to the helloclient. Pros The most important thing for me is simplicity. They say that all genius is simple and I think so. From the first days there were no questions in working with this product. This is exactly what I liked most from the very beginning. Cons The most inconvenient for me was the fine print of the phone number of the client. But the developers seem to have fixed everything. Although I would have increased the font a bit more. Review Source Response from HelloClient April 23, 2019 Vladimir, thank you for your review! AV Aliaksandr V. Engineer Consumer Services Used the software for: Less than 6 months ### ""A&D Service"" March 31, 2019 5.0 I use the product for more than 3 months and do not regret that I switched to this software product! Pros The main advantage lies in the support of this software, developers listen to the users' opinion and, based on their wishes, introduce new functions into this product! Cons I did not notice the minuses for myself, even if they are available, they will be promptly corrected! Review Source WMIBZ WAN MOHAMMAD IZHAR BIN Z. Owner Consumer Electronics Used the software for: 6-12 months ### "Good money save and efficient" June 11, 2020 5.0 Help my daily management in phone repair business Really responsive and very helpful support Pros Ticketing for repairng service Payment management Cons A few but fast improvement in short time Switched from [CellStore](https://www.capterra.com/p/157041/CellStore-Software/) Money save for same function Review Source UM Umer M. Manager Media Production Used the software for: Less than 6 months ### "Really easy to use and Brilliant customer service" November 17, 2020 5.0 Pros The Application is user friendly, customer service is brilliant and very cheap as compare to other services. App is fully customisable. we can add, remove fields easily. Neat and clean interface. SMS integration with Bulkgate is very easy, just add three things and good to go. Cons some features are missing but they are working on it. All important feature for my work are there. Review Source Response from HelloClient November 19, 2020 Thank you for your feedback! Similar Products Featured ## Related categories [Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.