---
title: "Consolto  Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Consolto  Software - reviews, pricing plans, popular comparisons to other Live Chat products and more."
source_url: "https://www.capterra.com/p/182200/Consolto/"
page_type: "product"
language: "en"
---

# 

 Consolto Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Consolto

## What is Consolto ?

Consolto is an award-winning, complete suite for remote customer meetings. It wraps Smart Live Chat , HD Web conferencing and 2-way Appointment Scheduling in one cohesive package, specifically designed for customer interactions. The solution can be embedded as a floating website widget or sent as a ClickNTalk link. Additional features such as pay-per-session, analytics make your workflow easier. The unique augmented 3D-Sense one-of-a-kind feature will astonish your customers!

## What is Consolto used for?

[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)

Top alternative

Featured

Overall rating

Based on 80 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$8.2

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Consolto ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.consolto.com&name=Consolto )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Consolto

4.8 (80)

VS.

[4.7 (24,165)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$8.2

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (80)

Ease Of Use

4.6 (14,636)

Value For Money

4.7 (78)

Value For Money

4.5 (9,472)

Customer Service

4.8 (77)

Customer Service

4.4 (8,541)

## Consolto alternatives

[4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,646)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,108)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

[4.5 (12,151)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/182200/Consolto/alternatives/)

## FAQs about Consolto

Overview

### What problems does Consolto solve?

Consolto solves fragmented customer communication, disconnected scheduling and payment workflows, and low-conversion website interactions by combining chat, video, audio, booking, and payments inside the business website. Consultants, coaches, therapists, service businesses, and sales teams benefit most by reducing tool switching, speeding responses, and creating more personal client engagement.

Answer based on 64 reviews

Overview

### Which roles and teams benefit most from Consolto ?

Consolto benefits business owners, founders, and executives who need to manage client communication, bookings, and online sales from one place. Consultants, coaches, attorneys, and advisers use it to deliver virtual appointments and paid sessions, while directors and project managers support customer engagement and service workflows.

Answer based on 80 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Consolto built for?

Consolto is built primarily for small businesses, which make up 98% of reviewers, with strongest adoption in Marketing and Advertising at 20%. It serves sales, customer service, advisors, consultants, online magazines, and directories, while also appearing in E-Learning at 8% and Design at 5%, with limited midsize and enterprise use.

Answer based on 80 reviews

Features and Usability

### What are the key features of Consolto ?

Consolto includes core communication features like live chat, video calls, audio calls, and screen sharing, plus scheduling tools such as appointment booking, calendar sync, and reminders. Differentiating features include website integration, customizable chat widgets, payments for consultations, and CRM-style client history with conversation records.

Answer based on 50 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Consolto starts at $8.2/user/month for the Smart plan, with Clever at 16.4 and Start Genius at 32; a free trial is available. Smart limits video chat hours and customization, and some reviewers found scaling costly or setup initially confusing, while others said it replaced multiple tools and saved money.

Answer based on 18 reviews

Integrations

### Which third-party tools and platforms does Consolto integrate with?

Consolto integrates with WordPress and Acumbamail, and reviewers also mention compatibility with Wix and Shopify. Its official integrations extend to Google Calendar for scheduling, PayPal and Stripe for payments, plus Zapier and Webhook Relay for connecting additional apps and automation across website, booking, and payment workflows.

Answer based on 26 reviews

Getting Started and Support

### What training and onboarding options does Consolto offer?

Consolto provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and training, documentation offers written reference material for features and steps, and videos provide visual walkthroughs for self-paced learning and review.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Consolto offer, and how do users rate the experience?

Consolto offers email/help desk, a knowledge base, and chat. Users generally describe support as fast, responsive, and helpful, with quick answers during setup and issue resolution. The interface is often seen as easy to use, though some users mention backend setup confusion, billing questions, and notification-related friction.

Answer based on 32 reviews

Setup

### How easy is it to set up?

Consolto gets most businesses up and running quickly with simple installation, website embedding, and guided onboarding. Small business owners, consultants, and agencies often find the setup process easy, though the back end can feel cluttered at first and less technical users may need tutorials or support help.

Answer based on 23 reviews

## Features

AI summary

Based on 6,901 Live Chat reviews

Capterra data shows that buyers of live chat software rank the following features as their top priorities:

-   **Chat/Messaging** (**54%** of reviewers rated this feature as critical)
-   **Real-Time Notifications** (**51%**)
-   **Multi-Channel Communication** (**43%**)

Consolto includes all three features reviewers value most: **Chat/Messaging**, **Real-Time Notifications**, and **Multi-Channel Communication**. Together, these capabilities help businesses respond faster, manage conversations across channels, and stay updated as customer interactions happen, allowing teams to deliver timely support and maintain more consistent communication.

Real-Time Notifications

4.4 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Mobile Access

4.7 (26)

34.62% of 26 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Transcripts/Chat History

4.8 (15)

26.67% of 15 reviewers that rated this feature as important or highly important

View messages sent by both parties during the chat conversation

Real-time Consumer-facing Chat

5.0 (26)

46.15% of 26 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with consumers

Two Way Audio & Video

5.0 (27)

44.44% of 27 reviewers that rated this feature as important or highly important

Presenter can see and hear participants and vice versa.

Presentation Streaming

5.0 (22)

31.82% of 22 reviewers that rated this feature as important or highly important

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Consolto 85 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Chat/Messaging: Communicate using direct chat or messages within the system
- Client Database: Electronic storage of stakeholder contact information
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Event Calendar: A list of events with their respective dates
- Event Scheduling: Plan an event's time and location
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- HD Audio/Video: High-definition audio and/or video capabilities
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Live Chat: Ability to chat online in real time
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Offline Form: Form to collect visitor contact information when live chat isn't available
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Presentation Tools: Share and present designs
- Private Chat: Send messages to selected individual(s) from the entire audience
- Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Sharing: Digitally share screen view with others
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transcripts/Chat History: View messages sent by both parties during the chat conversation
- Transfers/Routing: Transfer queries and organize messages between agents
- Two Way Audio & Video: Presenter can see and hear participants and vice versa.
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (80)

4.7

Based on 80 reviews

## Pricing

Value for money

4.7 (78)

Free Trial

[View pricing plan details](https://www.capterra.com/p/182200/Consolto/pricing/)

Smart

$8.20

Per User,Per Month

It includes:

-   3hrs/Month Video Chat
-   Active Engager
-   Manage Guest Ssers (Micro CRM)
-   Personal Page
-   Site Analytics
-   Unlimited Appointment Scheduling

Clever

$16.40

Per User,Per Month

It includes:

-   20hrs/Month Video Chat
-   Active Engager
-   Custom Styling
-   Google Analytics Events
-   Guest Pre-Call Form
-   Manage Guest Users (Micro CRM)
-   Personal Page
-   Site Analytics
-   Unlimited Appointment Scheduling

Start Genius

$32.00

Per User,Per Month

It includes:

-   100 Videochat Hours (Per Agent)
-   3 Websites
-   Active Engager
-   Advanced Appointment Scheduling
-   Customer Whitelabeling
-   Custom Styling
-   Google Analytics Events
-   Guest Pre-Call Form
-   Manage Guest Users (Micro CRM)
-   Money Transfer
-   Personal Page
-   Show Widget On Select Pages
-   Site Analytics
-   Unlimited Appointment Scheduling

Enterprise

Contact Vendor for Pricing

It includes:

-   100 Videochat Hours (Per Agent)
-   3 Websites
-   Active Engager
-   Advanced Appointment Scheduling
-   Backoffice Integration & SSO
-   Customer Whitelabeling
-   Custom Styling
-   Dedicated Consolto Account Manager
-   Google Analytics Events
-   Guest Pre-Call Form
-   Manage Guest Users (Micro CRM)
-   Money Transfer
-   Personal Page
-   Show Widget On Select Pages
-   Site Analytics
-   Triggers With Your Own Buttons
-   Unlimited Appointment Scheduling
-   Unlimited Video Chat Hours
-   Zapier & Webhook Integrations

Value for money

4.7 (78)

4.7

Based on 78 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (77)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (77)

4.8

Based on 77 reviews

## User reviews

Overall rating

4.8

Based on 80 reviews

Filter by rating

5(68)

4(9)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Dori O.

President CEO

Consumer Services

### "Up and working on 2 Sites in less than 10 Minutes Consolto Rocks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2025

At this moment it's been one of the best starting use experiences I've had. Good first impressions are rare.

Pros

From the time of purpose to installing on two of my sites less than 10 minutes. Time is money and fast deployment means I can get back to doing the things that make me money.

Cons

A little confusing how to do a call with multiple people. Need clearer instructions. I want to put the tool to work fast, the less time I have to search for answers the faster I can get back to making money.

Switched from

[Novocall](https://www.capterra.com/p/179782/Novocall/)

A lot of spam calls and spam text were coming from the Novocall widget

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jen H.

Host

Media Production

### "An interviewer’s dream software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2025

Consult is it the kind of software I wish I would’ve designed honestly. As a creator and interviewer, keeping everything that I needed from my guests, like bio, images, etc., as well as recordings and our communication together was an impossibility. That required me to go back-and-forth between different apps and just took too much time. With Consulto, it’s all in one place! From our first communication, to our scheduling, to everything they send me that I need for the interview as well as sharing it, and the interview itself are together. And while I realize this isn’t it’s main purpose, it suits me very well. And as I said, time is the most valuable asset we have, the ability to save this much time is what every creator needs. As far as sound goes, it’s pretty good. I also always run my sound through software that improves it and makes it sound like my guest and I are together in a studio, so that that’s not an issue. And the customer service? Top-notch! I was able to talk to the \[sensitive content hidden\] within minutes of having a question. And the reason I could do that was specifically because he uses Consulto himself. And that was the proof I needed, the ability to utilize it and have it work the first time. If you’re on the fence, try it. They will be there to help you along the way if you need it.

Pros

Ease of streamlining my process as a podcast host. It is the only software that allows me to keep all of my guest’s assets in one place automatically, saving me time. And time is the most valuable thing we have.

Cons

I had a glitch setting it up. But, their customer service is one of the best I’ve ever seen, and I was able to get through that in minutes.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

[Zapier](https://www.capterra.com/p/130182/Zapier/)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/)

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

It’s the only product that brings it all together

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mika S.

CEO

E-Learning

### "Turn multiple Apps in one solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 15, 2025

My overall experience with Consolto has been really positive. Even the customer support is very active and friendly. The product makes connecting with customers so much easier by bringing video calls, chat, scheduling, and payments all into one place. I like how everything works smoothly without needing extra software or complicated setups for clients.

Pros

What I like most about Consolto is how easy it is to set up and use. It brings everything into one place — video calls, scheduling, chat, and even payments — so I don’t have to juggle different tools.

Cons

What I liked least about Consolto is that it can feel a bit complicated at the beginning because there are so many features all in one place. Sometimes setting it up with certain website platforms takes more time or some technical skills. Also, the AI chatbot doesn’t always understand tricky questions perfectly. These things aren’t dealbreakers, but they can be a little frustrating at times.

Switched from

[Samdock](https://www.capterra.com/p/210308/Samdock/)

Because they sold themself to one another company and all my data and deal with the other busines freezed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Ajit S.

Co-founder

Education Management

### "Consolto is a must-have for internet ecosystem founders"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2025

This has clearly been my best investment till date. I am a bootstrapped entrepreneur whose entire business runs through his website. Consolto has ensured my website can work as an all-in-one service hub to all my clients - potential and current.

Pros

First, its pricing. I purchased a lifetime deal and it has saved me hundreds of dollars that I would've otherwise spent on premium subscriptions of its alternatives such as Zoom. Second, its integrations. Consolto genuinely is an all in one tool with a fantastic inbuilt CRM. Honestly, investing in one tool has saved me from the effort of buying multiple tools.

Cons

Nothing yet. I haven't seen any glitches in its operation. But I know that once I scale up, I will have to shell out some money for video recordings. I had some issues earlier with controling which video calls should be recorded, but that is largely sorted now.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom workplace was too expensive, and my clients were facing too many problems with recording calls.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Drew R.

Founder

Marketing and Advertising

### "You need this AI tool for your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

All in all a very positive experience. After doing a demo with \[sensitive content hidden\], I had a suggestion about a feature and days later it was implemented! I was lucky enough to get a ltd offer on appsumo but when I went to upgrade my tier the deal was gone! Don't sleep on this tool. It is legit.

Pros

I run a company that offers ai and automation services to agencies so I'm always on the lookout for the best tools as far as efficiency and ease of use. Consolto check both boxes with flying colors! I have tried 5 other reputable tools in the space but for the value you can't beat Consolto. I was actually surprised how easy it was to setup. I had it set up in 20 minutes, and that included the configuration to send leads to my crm automatically! I'm not kidding! The kicker is that it has voice and video integration as well. As a product designer, I'm so happy when I see an app interface and things are where they are suppose to be. This makes navigation through the app effortless. This company has been around for a while, and it shows as they are continually trying to make the app better.

Cons

There isn't much not to like. Maybe some integrations were missing but they are working on that as well. You can get around that because they provide access to their API. Issue solved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Brendan L.

Director

Marketing and Advertising

### "A Game-Changer for Remote Client Engagement"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 14, 2025

It has significantly improved how we connect with clients and prospects. The benefits of using the platform for a more personal and interactive service far outweigh the minor learning curve. It's a powerful tool that has become an essential part of our workflow.

Pros

Seamless setup. It made remote client meetings incredibly inviting and efficient. The integration with our existing tools was straightforward and saved us a lot of time.

Cons

While the core functionality is excellent, I found that the user interface could be more intuitive, especially for new users. It took a little longer than expected for my team to get comfortable with all the features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Anthony M.

Project Manager

Marketing and Advertising

### "Buy This Now"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 8, 2025

My overall experience has been great. The app lets me get notifications on my phone and tablet. They have a desktop app that I haven't tried yet.

Pros

I love how easy it is to set up and use. I use it on all of my websites and have recommended it to clients. And they love it too.

Cons

It took me a while to figure out how to add it to my nextjs app. I've had issues integrating it with some third party tools.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Eric P.

Owner, Developer

Design

### "Consolto, the best option for my business sales and outreach."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2024

It's been a really good experience. I've been with Consolto for almost 4 years I think and my business has grown because of their service. I rely on them.

Pros

There are many things I love about Consolto. First, it is very affordable, had many needed features for my growing business, and the support is excellent.

Cons

What I like least about Consolto is very superficial. When you log in the logo appears as it's logging in. LOL. There are some features that it does not have, but the support assured me that the Consolto development team are working on adding them.

Switched from

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

I switched because of ease of use and better functionality.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

YB

Yannick B.

Consultant

Accounting

### "Great Deal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 15, 2024

Pros

This tool is simply amazing. Its features not only save time by cutting down on the need for multiple tools, but they also create a smooth experience for both me and my clients. Consolto has done a stellar job of reducing the barrier to start

Cons

So far, I am very satisfied. So far, I am very satisfied.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2024

Thanks a lot for the amazing review Yannick.

OS

Oscar S.

Lawyer

Law Practice

### "Consolto is the best product I’ve purchased this year. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2024

Pros

The video conferencing right from my website.

Cons

Need more training videos but the product is very intuitive, so they would just accelerates the onboarding process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2024

Thanks you for your insights we will try to improve the onboarding and add more training in the future.

[View all Reviews](https://www.capterra.com/p/182200/Consolto/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Zoom Workplace vs Consolto](https://www.capterra.com/compare/144037-182200/Zoom-Video-Conferencing-vs-Consolto)

[Microsoft Teams vs Consolto](https://www.capterra.com/compare/168668-182200/Microsoft-Teams-vs-Consolto)