--- title: "Consolto Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Consolto Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/182200/Consolto/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Consolto Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Consolto ## What is Consolto ? Consolto is an award-winning, complete suite for remote customer meetings. It wraps Smart Live Chat , HD Web conferencing and 2-way Appointment Scheduling in one cohesive package, specifically designed for customer interactions. The solution can be embedded as a floating website widget or sent as a ClickNTalk link. Additional features such as pay-per-session, analytics make your workflow easier. The unique augmented 3D-Sense one-of-a-kind feature will astonish your customers! ## What is Consolto used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/) Top alternative Featured Overall rating Based on 79 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $8.2 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Consolto ?[Manage this product listing](https://www.g2.com/products/consolto/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Consolto 4.8 (80) VS. [4.7 (24,237)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $8.2 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (80) Ease Of Use 4.6 (14,689) Value For Money 4.7 (78) Value For Money 4.5 (9,520) Customer Service 4.8 (77) Customer Service 4.4 (8,589) ## Consolto alternatives [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,699)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,179)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (71,569)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/182200/Consolto/alternatives/) ## FAQs about Consolto Overview ### What problems does Consolto solve? Consolto solves the problem of fragmented client communication by combining website chat, audio and video consultations, appointment booking, payments, and shared conversation history in one client-facing hub. Consultants, coaches, therapists, service businesses, and sales teams use it to respond to inquiries, schedule sessions, conduct remote meetings, and reduce back-and-forth across separate tools. Answer based on 67 reviews Overview ### Which roles and teams benefit most from Consolto ? Consolto is most used by CEOs, founders, owners, and directors who manage client conversations and business development without large support teams. Consultants and instructors use it for remote sessions and follow-ups, while project, sales, marketing, and systems administration teams coordinate customer meetings, demonstrations, and service inquiries. Answer based on 80 reviews Overview ### What company size and industries is Consolto built for? Consolto is built primarily for small businesses, which represent 98% of reviewers, with Marketing and Advertising as the leading industry at 20%. It is designed for sales and customer service teams, advisors and consultants—including healthcare, legal, accounting, and therapy professionals—as well as online magazines and directories. E-Learning accounts for 8% and Design 5%. Answer based on 80 reviews Features and Usability ### What are the key features of Consolto ? Consolto includes online booking and scheduling, real-time consumer-facing chat, and two-way audio and video calls for client communication. Mobile access supports browser or app use away from the office. Screen sharing, presentation streaming, file sharing, and recording help teams explain documents, run meetings, and retain session records. Answer based on 25 reviews Pricing ### How much does it cost and what fees or limitations are included? Consolto offers plans from $8.20 per user/month: Smart includes three video-chat hours, Clever costs 16.40 with 20 hours, and Start Genius costs 32.00 with 100 hours per agent. A free trial is available. Reviewers cite value versus separate tools, while some report Smart’s restricted customization and costs rising as teams scale. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Consolto integrate with? Consolto integrates with 8 third-party tools and platforms, including WordPress, Wix, Shopify, Google Calendar, PayPal, Stripe, Webhook Relay, and Zapier. WordPress is supported through a plugin and website installation options, while payment, scheduling, automation, and webhook connections support client-facing workflows across these platforms. Answer based on 25 reviews Getting Started and Support ### What training and onboarding options does Consolto offer? Consolto provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for self-paced learning, and videos provide visual walkthroughs of product features and setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does Consolto offer, and how do users rate the experience? Consolto offers Email/Help Desk, a Knowledge Base, and Chat support. Users generally describe the support experience as responsive, friendly, and effective, with setup questions and technical issues often resolved quickly. Some users report receiving help outside standard hours, while a few mention needing assistance with billing or configuration. Answer based on 32 reviews Setup ### How easy is Consolto to set up on a website? Consolto installs quickly and gives businesses a straightforward way to add chat, video calls, scheduling, and lead capture to a website. Small business teams often find deployment and integrations easy, while less technical users may need time to understand the backend settings, page options, and user configuration. Answer based on 23 reviews ## Features AI summary Based on 6,967 Live Chat reviews Capterra data shows that buyers of live chat software rank the following features as their top priorities: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Consolto supports all three of the features reviewers rate highest: **Chat/Messaging**, **Real-Time Notifications**, and **Multi-Channel Communication**. Together, these capabilities help businesses respond faster, manage conversations across channels, and stay on top of incoming customer requests, allowing teams to deliver more timely and consistent support. Chat/Messaging 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Real-Time Notifications 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Mobile Access 4.7 (26) 34.62% of 26 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Transcripts/Chat History 4.8 (15) 26.67% of 15 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation Two Way Audio & Video 5.0 (27) 44.44% of 27 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa. Real-time Consumer-facing Chat 5.0 (26) 46.15% of 26 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Consolto 85 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Client Database: Electronic storage of stakeholder contact information - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HD Audio/Video: High-definition audio and/or video capabilities - Interaction Tracking: Track interaction history by documenting conversations for contacts - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Offline Form: Form to collect visitor contact information when live chat isn't available - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Presentation Tools: Share and present designs - Private Chat: Send messages to selected individual(s) from the entire audience - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Management: Store and manage online video content - Video Streaming: Allows users to view videos without downloading media files - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.7 (80) 4.7 Based on 80 reviews ## Pricing Value for money 4.7 (78) Free Trial [View pricing plan details](https://www.capterra.com/p/182200/Consolto/pricing/) Smart $8.20 Per User,Per Month It includes: - 3hrs/Month Video Chat - Active Engager - Manage Guest Ssers (Micro CRM) - Personal Page - Site Analytics - Unlimited Appointment Scheduling Clever $16.40 Per User,Per Month It includes: - Google Analytics Events - Custom Styling - 20hrs/Month Video Chat - Active Engager - Unlimited Appointment Scheduling - Site Analytics - Personal Page - Manage Guest Users (Micro CRM) - Guest Pre-Call Form Start Genius $32.00 Per User,Per Month It includes: - Unlimited Appointment Scheduling - 100 Videochat Hours (Per Agent) - 3 Websites - Active Engager - Advanced Appointment Scheduling - Customer Whitelabeling - Custom Styling - Google Analytics Events - Guest Pre-Call Form - Manage Guest Users (Micro CRM) - Money Transfer - Personal Page - Show Widget On Select Pages - Site Analytics Enterprise Contact Vendor for Pricing It includes: - Customer Whitelabeling - Backoffice Integration & SSO - Advanced Appointment Scheduling - Active Engager - 3 Websites - 100 Videochat Hours (Per Agent) - Unlimited Appointment Scheduling - Unlimited Video Chat Hours - Zapier & Webhook Integrations - Triggers With Your Own Buttons - Site Analytics - Show Widget On Select Pages - Personal Page - Money Transfer - Manage Guest Users (Micro CRM) - Guest Pre-Call Form - Google Analytics Events - Dedicated Consolto Account Manager - Custom Styling Value for money 4.7 (78) 4.7 Based on 78 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (77) 4.8 Based on 77 reviews ## User reviews Overall rating 4.8 Based on 79 reviews Filter by rating Counts reflect reviews available in this feed. 5(67) 4(9) 3(3) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Mika S. CEO Used the software for: Less than 1 year ### "Turn multiple Apps in one solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 26, 2026 My overall experience with Consolto has been really positive. Even the customer support is very active and friendly. The product makes connecting with customers so much easier by bringing video calls, chat, scheduling, and payments all into one place. I like how everything works smoothly without needing extra software or complicated setups for clients. Pros What I like most about Consolto is how easy it is to set up and use. It brings everything into one place — video calls, scheduling, chat, and even payments — so I don’t have to juggle different tools. Cons What I liked least about Consolto is that it can feel a bit complicated at the beginning because there are so many features all in one place. Sometimes setting it up with certain website platforms takes more time or some technical skills. Also, the AI chatbot doesn’t always understand tricky questions perfectly. These things aren’t dealbreakers, but they can be a little frustrating at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dori O. President CEO Used the software for: Less than 1 year ### "Up and working on 2 Sites in less than 10 Minutes Consolto Rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2025 At this moment it's been one of the best starting use experiences I've had. Good first impressions are rare. Pros From the time of purpose to installing on two of my sites less than 10 minutes. Time is money and fast deployment means I can get back to doing the things that make me money. Cons A little confusing how to do a call with multiple people. Need clearer instructions. I want to put the tool to work fast, the less time I have to search for answers the faster I can get back to making money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Host Used the software for: Less than 1 year ### "An interviewer’s dream software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 Consult is it the kind of software I wish I would’ve designed honestly. As a creator and interviewer, keeping everything that I needed from my guests, like bio, images, etc., as well as recordings and our communication together was an impossibility. That required me to go back-and-forth between different apps and just took too much time. With Consulto, it’s all in one place! From our first communication, to our scheduling, to everything they send me that I need for the interview as well as sharing it, and the interview itself are together. And while I realize this isn’t it’s main purpose, it suits me very well. And as I said, time is the most valuable asset we have, the ability to save this much time is what every creator needs. As far as sound goes, it’s pretty good. I also always run my sound through software that improves it and makes it sound like my guest and I are together in a studio, so that that’s not an issue. And the customer service? Top-notch! I was able to talk to the \[sensitive content hidden\] within minutes of having a question. And the reason I could do that was specifically because he uses Consulto himself. And that was the proof I needed, the ability to utilize it and have it work the first time. If you’re on the fence, try it. They will be there to help you along the way if you need it. Pros Ease of streamlining my process as a podcast host. It is the only software that allows me to keep all of my guest’s assets in one place automatically, saving me time. And time is the most valuable thing we have. Cons I had a glitch setting it up. But, their customer service is one of the best I’ve ever seen, and I was able to get through that in minutes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ajit S. Co-founder Used the software for: Less than 1 year ### "Consolto is a must-have for internet ecosystem founders" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2025 This has clearly been my best investment till date. I am a bootstrapped entrepreneur whose entire business runs through his website. Consolto has ensured my website can work as an all-in-one service hub to all my clients - potential and current. Pros First, its pricing. I purchased a lifetime deal and it has saved me hundreds of dollars that I would've otherwise spent on premium subscriptions of its alternatives such as Zoom. Second, its integrations. Consolto genuinely is an all in one tool with a fantastic inbuilt CRM. Honestly, investing in one tool has saved me from the effort of buying multiple tools. Cons Nothing yet. I haven't seen any glitches in its operation. But I know that once I scale up, I will have to shell out some money for video recordings. I had some issues earlier with controling which video calls should be recorded, but that is largely sorted now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Doug S. CEO Used the software for: Less than 1 year ### "Annual Subscription that You Can't Cancel" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 10, 2022 The software does what it is supposed to do and is easy to install. My problem was with the \[SENSITIVE CONTENT\] and the sales team. I bought a year's subscription to get the best price. After a few months, we realized that the general public is not ready to do instant video from a website. However, we had already paid for the full year that we were unable to use. They sent us an invoice a year later for the next year. We responded to cancel, and they told us that they don't give refunds. So, we paid for two full years but only used the service for a few weeks. Save your money. Pros Instant video conferencing from the web. Cons No one used the service. We get thousands of visitors to our websites every day, but after three months, we didn't get a single person who requested an instant video chat. So, it turned out to be a waste of money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David S. Managing Parner Used the software for: Less than 1 year ### "One of the top AppSumo apps I’ve bought." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2021 Provides a much better customer and lead experience. Much higher close rate because of live interaction. Provides the user with a higher level of comfort and trust. We create a better brand and more substantial authority through live chat, calls, messaging, and video chats. Pros I’ve been looking for a way to provide a great customer experience for my clients and leads. I’ve found it in Consolto. It’s a CRM wrapped in a virtual box. I can communicate with video chat, text, and so much more. And since we are a virtual team, a cloud-based application takes the headaches out of spending a ton of money hosting my own cloud-based servers. 🌟🌟🌟🌟🌟 Cons More training videos. But live chat and video for training is only a click away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Renaat S. Nutrigenomics Consultant Used the software for: Less than 1 year ### "Online Consultations Made Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2023 This tool made our online consultation rollout simple and effective. Without the need for other software and links. Pros Great video meeting software. Furthermore, do I like that Consolto integrates seamless with our website and CRM. Our multi-agent team is able to give online consultations in a simple and professional way. Especially in the latest CNAME integration and Google calendar synchronizations. Finally, was the Consolto team available to help us with the implementation. Cons Team management UX design is improving, but can get better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer All in one video chat too that has potential Used the software for: Less than 1 year ### "All in one tool for the future" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2021 Overall a great product and reliable customer support, so I’m looking forward to see how they will grow in the future. Pros Great to have my most important communication tools in one place. The set up is simple and easy to install to get going. Video chat and scheduling is smooth process. Cons Lack of sub-accounts for organization and basic customization options plus no CNAME for white-label at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brandon B. Web Developer and UX Specialist Used the software for: Less than 1 year ### "Easy to set up Zoom/Chatbot Alternative" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 4, 2021 Consolto makes it much easier for customers to personally connect with you and eliminates the natural scheduling and software restrictions of other solutions like Zoom. Pros \-It is very easy for visitors to reach us in one-click -We can display all agents during their perspective available time slots -Software is easy to install or embed on website -Software is very customizable for your specific brand Cons \-Only one-on-one chat available at the moment -Mobile experience is lacking, but mobile app is coming Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Lead analyst Used the software for: Less than 1 year ### "A game changer for consultants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2021 Amazing Pros I am very much impressed with the idea of being able to have a video call on my website. Installation is easy and the user interface is cool. Image quality and audio are very good. Also, creating a direct one on one connection with anyone from the website is effortless. Cons I love the software. However, they should develop an app as an added feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182200/Consolto/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Zoom Workplace vs Consolto](https://www.capterra.com/compare/144037-182200/Zoom-Video-Conferencing-vs-Consolto) [Microsoft Teams vs Consolto](https://www.capterra.com/compare/168668-182200/Microsoft-Teams-vs-Consolto)