# Runa Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Runa Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/182206/WeGift --- # Runa Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Runa ## What is Runa? Runa offers digital value infrastructure that provides the tools you need to build embedded payout, reward and incentive experiences. The Runa Network provides a wide range of digital payout types including gift cards, prepaid cards, subscriptions, donations, cryptocurrencies and more. Companies like TopCashback, Shopback, Fluz, Sweatcoin, and Nutmeg already use Runa to boost customer loyalty with digital rewards. ## What is Runa used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Runa?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://runa.io/&name=Runa) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Runa 4.8 (29) VS. [4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (29) Ease Of Use 4.8 (2,906) Value For Money 4.8 (26) Value For Money 4.5 (2,601) Customer Service 4.8 (24) Customer Service 4.7 (2,646) ## Runa alternatives [4.9 (3,457)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Highest Rated [4.9 (4,845)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing [4.8 (461)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/182206/WeGift/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. eCards 4.8 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Digital greeting cards that are sent electronically, usually via email Employee Reward Programs 4.9 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Gift Card Management 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Rewards Management 4.7 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Rewards Catalog 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Manager-to-Employee Recognition 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Allows managers to praise, recognize skills, and give feedback to their employees Runa 36 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Leave comments and notes on documents for others to view A report showing what actions customers perform Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Digital greeting cards that are sent electronically, usually via email Create and send email blasts/campaigns Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Tracks metrics that provide insight into how a user interacts with any interface or product Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Allows employees to set and manage work or career related goals Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Allows managers to praise, recognize skills, and give feedback to their employees Database of members to track personal information of individuals and families Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Allows employees to praise one another in a social network-like feed visible to the whole organization A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Design, communicate, and distribute incentives to perform a specific action Track accrued recognition and rewards at an individual employee level Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Strategize and implement rewards for returning customers, employees and other members Allow users to access multiple services after entering their login credentials once Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.6 (29) 4.6 Based on 29 reviews ## Pricing Value for money 4.8 (26) Free Version Basic $0.00 Value for money 4.8 (26) 4.8 Based on 26 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (24) 4.8 Based on 24 reviews ## User reviews Overall rating 4.8 Based on 29 reviews Filter by rating 5(22) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Alan M. Director Marketing and Advertising ### "Easy to use platform with a lot of choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 18, 2023 Extremely positive experience, and very happy to continue as a customer. Pros From a cost perspective it's completely cost neutral. What we most value is the breadth of gift cards available, and the ability to allow the recipient to choose. One other factor is how easy the platform is to use - we have used alternatives that make the process slow, and ultimately cost us more time. Cons We have no negative feelings towards the platform. Reasons for choosing Runa It was recommended by a colleague who had come across the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TF Tamara F. Sr. HR Generalist Logistics and Supply Chain ### "Streamlined Birthday Gift Cards" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2023 Overall, we have been able to streamline our birthday process with ease and offer great options to our employees. It has helped minimize invoices for our Finance team and save valuable admin time for HR. Pros \- Easy and visibly pleasing for pour employees- Great variety of gift card options- Great reporting for admins-Easy to use bulk uploads for birthday card purchases Cons \- Credit Card fee when purchasing gift cards (although minimal)-89 expiration day on gift cards from time of purchase Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Patrick G. CEO Retail ### "Scalable and Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 13, 2023 It has been an excellent experience from the outset. We deal with a much larger player in this space and Runa have outperformed them regularly and are our preferred supplier where ever possible. Pros The platform was easy to integrate with and the team we have worked with have always been excellent. Our usage has grown over time and the systems has scaled well with us and remained very reliable. Cons Nothing that we don't like. Even the change of name was managed well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Vidmantas S. CEO Human Resources ### "International gift voucher provider with professional support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2023 We are happy customers and plan to grow our business with Runa. Pros We love Runa customer support - lots of attention, quick response and answering the questions when needed. Gift voucher selection is large and constantly growing, offering thousands of brands in multiple countries. Cons Still different currencies are handled by different bank accounts, it would be easier if Runa would offer the conversion itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Rebecca H. Customer Success Manager Human Resources ### "So easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2023 Always great, like I said easy to use and any time I have contacted the support team they have always been really helpful Pros I love how easy it is to navigate the platform, it does not take long at all to perform the actions I require Cons Can't think of any I have come across in the time I have been using it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Richard D. Chief Commercial Officer Insurance ### "Easy to use and cost effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 11, 2023 We don't use the API. We only send out gift cards once a week and it's perfect for us Pros It's simple to use, you only pay for what you need. No monthly subscriptions. Cons If you could save a template this would be good. Every week you have to type the copy and upload a company logo every time. It would be better if this just automatically pulls in from a profile setting. Reasons for choosing Runa No subscription costs. Pay for what you need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maurice H. CEO Financial Services ### "Amazing vendor. Really make it seem so easy that it just works." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2023 We have been working with them for over 4 years. They were there for us when we first started and we grew together over that time. Pros They are reliable and their system works at all touch points. They are supportive when we need as well. Cons As a smaller company, they did not have the volume that would get the best rates and marketing spend from brands. Alternatives considered [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) [Blackhawk](https://www.capterra.com/p/215614/Blackhawk/) Reasons for choosing Runa Great relationship and smooth easy to use platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Patrick B. Director North America Food & Beverages ### "Runa a Timesaver in a hectic sales world!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 9, 2023 Pros Super fast, easy, and love to incorporate gifting links into authentic emails to customers, employees, vendors, etc. Cons Have a more authentic customer service for customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WL Wijdane L. Finance Analyst Trainee Information Services ### "Turning the process of sending gift cards into an effortless task" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 9, 2023 Pros I joined my team 3 months ago and I'd not come across Runa before. I wish I had. In our daily operations involving multiple expert payments, Runa has significantly enhanced our ability to manage the process with greater effectiveness and efficiency. Highly recommended for anyone seeking efficient, secure, and hassle-free payment solutions. Cons What I think is missing is the fact that Amazon is not available in some European countries. As we mainly use Amazon, It would be beneficial if we could pay out Amazon gift cards directly through Runa. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Simona R. CRM Manager Insurance ### "Easy to use and has a variety of options" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 9, 2023 Pros Runa is easy to use and offers a variety of retailers we can offer our customers. Cons Sometimes the personalisation can be quite limited and the emails sent to customers don't look great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182206/WeGift/reviews/) Popular comparisons [Achievers vs Runa](https://www.capterra.com/compare/129232-182206/Employee-Success-Platform-vs-WeGift)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)