# Runa Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Runa Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/182206/WeGift/pricing

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# 

 Runa Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Runa

## What is Runa?

Runa offers digital value infrastructure that provides the tools you need to build embedded payout, reward and incentive experiences. The Runa Network provides a wide range of digital payout types including gift cards, prepaid cards, subscriptions, donations, cryptocurrencies and more. Companies like TopCashback, Shopback, Fluz, Sweatcoin, and Nutmeg already use Runa to boost customer loyalty with digital rewards.

## What is Runa used for?

[Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Runa?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://runa.io/&name=Runa)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Runa

4.8 (29)

VS.

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (29)

Ease Of Use

4.8 (2,906)

Value For Money

4.8 (26)

Value For Money

4.5 (2,601)

Customer Service

4.8 (24)

Customer Service

4.7 (2,646)

## Runa alternatives

[4.9 (3,426)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (453)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/182206/WeGift/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

eCards

4.8 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Digital greeting cards that are sent electronically, usually via email

Employee Reward Programs

4.9 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Gift Card Management

4.4 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Rewards Management

4.7 (7)

114.29% of 7 reviewers that rated this feature as important or highly important

Strategize and implement rewards for returning customers, employees and other members

Rewards Catalog

4.3 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Manager-to-Employee Recognition

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Allows managers to praise, recognize skills, and give feedback to their employees

Runa 36 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Leave comments and notes on documents for others to view

A report showing what actions customers perform

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Digital greeting cards that are sent electronically, usually via email

Create and send email blasts/campaigns

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Tracks metrics that provide insight into how a user interacts with any interface or product

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Allows employees to set and manage work or career related goals

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Allows managers to praise, recognize skills, and give feedback to their employees

Database of members to track personal information of individuals and families

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Allows employees to praise one another in a social network-like feed visible to the whole organization

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Design, communicate, and distribute incentives to perform a specific action

Track accrued recognition and rewards at an individual employee level

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Strategize and implement rewards for returning customers, employees and other members

Allow users to access multiple services after entering their login credentials once

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

4.6 (29)

4.6

Based on 29 reviews

## Pricing

Value for money

4.8 (26)

Free Version

Basic

$0.00

Value for money

4.8 (26)

4.8

Based on 26 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (24)

4.8

Based on 24 reviews

## User reviews

Overall rating

4.8

Based on 29 reviews

Filter by rating

5(22)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

Alan M.

Director

Marketing and Advertising

### "Easy to use platform with a lot of choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 18, 2023

Extremely positive experience, and very happy to continue as a customer.

Pros

From a cost perspective it's completely cost neutral. What we most value is the breadth of gift cards available, and the ability to allow the recipient to choose. One other factor is how easy the platform is to use - we have used alternatives that make the process slow, and ultimately cost us more time.

Cons

We have no negative feelings towards the platform.

Reasons for choosing Runa

It was recommended by a colleague who had come across the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TF

Tamara F.

Sr. HR Generalist

Logistics and Supply Chain

### "Streamlined Birthday Gift Cards"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2023

Overall, we have been able to streamline our birthday process with ease and offer great options to our employees. It has helped minimize invoices for our Finance team and save valuable admin time for HR.

Pros

\- Easy and visibly pleasing for pour employees- Great variety of gift card options- Great reporting for admins-Easy to use bulk uploads for birthday card purchases

Cons

\- Credit Card fee when purchasing gift cards (although minimal)-89 expiration day on gift cards from time of purchase

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PG

Patrick G.

CEO

Retail

### "Scalable and Reliable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 13, 2023

It has been an excellent experience from the outset. We deal with a much larger player in this space and Runa have outperformed them regularly and are our preferred supplier where ever possible.

Pros

The platform was easy to integrate with and the team we have worked with have always been excellent. Our usage has grown over time and the systems has scaled well with us and remained very reliable.

Cons

Nothing that we don't like. Even the change of name was managed well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VS

Vidmantas S.

CEO

Human Resources

### "International gift voucher provider with professional support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2023

We are happy customers and plan to grow our business with Runa.

Pros

We love Runa customer support - lots of attention, quick response and answering the questions when needed. Gift voucher selection is large and constantly growing, offering thousands of brands in multiple countries.

Cons

Still different currencies are handled by different bank accounts, it would be easier if Runa would offer the conversion itself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Rebecca H.

Customer Success Manager

Human Resources

### "So easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 11, 2023

Always great, like I said easy to use and any time I have contacted the support team they have always been really helpful

Pros

I love how easy it is to navigate the platform, it does not take long at all to perform the actions I require

Cons

Can't think of any I have come across in the time I have been using it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Richard D.

Chief Commercial Officer

Insurance

### "Easy to use and cost effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 11, 2023

We don't use the API. We only send out gift cards once a week and it's perfect for us

Pros

It's simple to use, you only pay for what you need. No monthly subscriptions.

Cons

If you could save a template this would be good. Every week you have to type the copy and upload a company logo every time. It would be better if this just automatically pulls in from a profile setting.

Reasons for choosing Runa

No subscription costs. Pay for what you need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Maurice H.

CEO

Financial Services

### "Amazing vendor. Really make it seem so easy that it just works."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2023

We have been working with them for over 4 years. They were there for us when we first started and we grew together over that time.

Pros

They are reliable and their system works at all touch points. They are supportive when we need as well.

Cons

As a smaller company, they did not have the volume that would get the best rates and marketing spend from brands.

Alternatives considered

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)

[Blackhawk](https://www.capterra.com/p/215614/Blackhawk/)

Reasons for choosing Runa

Great relationship and smooth easy to use platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Patrick B.

Director North America

Food & Beverages

### "Runa a Timesaver in a hectic sales world!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 9, 2023

Pros

Super fast, easy, and love to incorporate gifting links into authentic emails to customers, employees, vendors, etc.

Cons

Have a more authentic customer service for customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WL

Wijdane L.

Finance Analyst Trainee

Information Services

### "Turning the process of sending gift cards into an effortless task"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 9, 2023

Pros

I joined my team 3 months ago and I'd not come across Runa before. I wish I had. In our daily operations involving multiple expert payments, Runa has significantly enhanced our ability to manage the process with greater effectiveness and efficiency. Highly recommended for anyone seeking efficient, secure, and hassle-free payment solutions.

Cons

What I think is missing is the fact that Amazon is not available in some European countries. As we mainly use Amazon, It would be beneficial if we could pay out Amazon gift cards directly through Runa.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Simona R.

CRM Manager

Insurance

### "Easy to use and has a variety of options"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 9, 2023

Pros

Runa is easy to use and offers a variety of retailers we can offer our customers.

Cons

Sometimes the personalisation can be quite limited and the emails sent to customers don't look great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/182206/WeGift/reviews/)

Popular comparisons

[Achievers vs Runa](https://www.capterra.com/compare/129232-182206/Employee-Success-Platform-vs-WeGift) 

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