Best For

GPS-enabled web-based solution that helps non-clinical home care agencies manage payrolls, attendance, billing, on-boarding, workers progress tracking, attendance, client records and more.

Product Details

Ideal for non-clinical home care agencies, it is a web-based platform that helps users manage payrolls, attendance, workflow and more.

Contact Details

IT Resources

https://homecare-it.com

Founded in 1989

Located in United States

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Home Care IT Features

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Care IT Reviews

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

Showing Most Helpful

Showing 7 of 7 reviews

Showing Most Helpful

Showing 7 of 7 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Nicole A.
VP of Operations
Health, Wellness and Fitness, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 14, 2019

“Nice Team, Great Product”

OverallWe have been using HCIT for years and it is a top notch product. Overall we like the ease of the product and the customer service. My reps and his team are available whenever we need them and we never have to wait for our questions to be answered. If we put a request in for an improvement to the system we are heard and we know that the request will happen whether it's immediate or in the near future. I would recommend HCIT to any Home Health Care agency. My reps and his team also keep up to date with state requirements and adjust their software to meet the changing needs/requirements that are set for Home Care Agencies.
ProsHCIT is user friendly. Most of our employees learned how to use HCIT in one day.
ConsChallenging to use HCIT on your phone--screen isn't easy to use b/c it doesn't fit and you need to scroll too much. When we change rates for employees or clients it changes the history so we can't rely on past data. We would prefer it to only affect new and go forward. If we run a report for the past it will populate with current rates. When we look at history of past aides on client for the purpose of restaffing we would prefer to only see current aides and not former or inactive as it shows too much data and can be confusing.

Vendor Response

By IT Resources on May 29, 2019
Thank you for your review, Nicole. A phone-friendly version is in the works - stay tuned. Billing history is available in the Billing History Reports and payroll history is available in the Earnings History, viewable through the custom reports. Good suggestion about the past providers. That has been updated.
Reviewer Source 
Source: Capterra
May 14, 2019
Leah K.
Director of Finance
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 2, 2019

“Home Care IT”

OverallHome Care IT is an incredible software that gives you the tools you need to succeed in the Home Care Industry. The team works hard to customize our needs as times change.
ProsI like everything about this software! Specifically, I enjoy the customization and ease of reporting. I am able to pull the data I need with no trouble at all. The fact that this is excel friendly is a plus! I also like the importing for payroll and billing.
ConsI don't have anything that I don't like about this software. The only thing I suggest is having an app for phones and location services for tracking.
Reviewer Source 
Source: Capterra
April 2, 2019
robert s.
Vice President
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 11, 2019

“User friendly scheduling software for personal care, homemaker and home health aide services”

OverallHome Care IT allows our schedulers to be more efficient in filling new cases than competitors using other products. Thanks to working closely with users, Home Care IT ensures that our billing and payroll functions are fully coordinated with our scheduling, allowing prompt and accurate billing and payroll.
ProsCustomer service is extremely responsive, having added on many helpful new features over the years. Our schedulers find it significantly more easy to use than other scheduling software. Also, very reasonably priced.
ConsNothing comes to mind, it is superior to other products we have looked at and used.
Reviewer Source 
Source: Capterra
February 11, 2019
Patti L.
Home Care Administrator
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 26, 2019

“Home Care IT Review”

OverallI've had a great experience with HCIT. Rep is very supportive. If I need a special report, he walks you through it.
ProsUser friendly! The more information you put in it, the more you get out of it. Reports featured is amazing. The help desk with this company is there no matter what. No server down time. Best HC software out there.
ConsAbsolutely nothing! Once you learn it you can do amazing things. I've used a few HC software this is by far the best.
Reviewer Source 
Source: Capterra
March 26, 2019
Art K.
General Manager
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 26, 2019

“Software Review”

OverallI have a very postie overall experience. Since we adopt this system, we have not had any significant issues. The system is reliable and user-friendly.
ProsThe scheduling features allow office administrators to control and manage field employees effectively. The system has substantial payroll and billing features. It enables generating accurate billing documentation to many clients.
ConsThe reporting options sometimes could be confusing.
Reviewer Source 
Source: Capterra
March 26, 2019
Pat S.
Director of Operations
Health, Wellness and Fitness, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 15, 2019

“Great Software”

OverallThe response time was very fast! Anything needed was immediately addressed. It's been a great experience.
ProsThis software is very user friendly. Does everything necessary to stay compliant. Schedules with ease, adding and creating new employees, clients etc. Company will customize to your needs.
ConsThere is nothing that I can think of, it's a great program.
Reviewer Source 
Source: Capterra
March 15, 2019
Carolyn M.
President/CEO
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 11, 2019

“Home Care IT Review ”

OverallOur experience with Home Care IT had been and continues to be above average
ProsIt's ease of use and the fact that it met all contract requirements
ConsIf there were cons we raised them as a concern and they were quickly addressed and resolved
Reviewer Source 
Source: Capterra
February 11, 2019