# Citywide Maintenance Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Citywide Maintenance Software - reviews, pricing plans, popular comparisons to other CMMS products and more.

Source: https://www.capterra.com/p/182222/CityWide-Works

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# 

 Citywide Maintenance Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Citywide Maintenance

## What is Citywide Maintenance?

Citywide Maintenance is a leading North American Computerized Maintenance Management System (CMMS) that allows for more efficient operations by accurately prioritizing, scheduling and tracking all maintenance activities. With desktop and mobile versions, Citywide Maintenance makes managing service requests, inspections, work orders and municipal patrols easy, while allowing you to effectively allocate resources to save time and money.

## What is Citywide Maintenance used for?

[Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Government](https://www.capterra.com/government-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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### Starting price

Free trial not available

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Do you work for Citywide Maintenance?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://psdcitywide.com/&name=Citywide Maintenance)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Citywide Maintenance

0.0

VS.

[4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (28)

Value For Money

0.0 (0)

Value For Money

4.3 (21)

Customer Service

0.0 (0)

Customer Service

4.7 (27)

## Citywide Maintenance alternatives

[4.8 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (421)](https://www.capterra.com/p/130563/FMX/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

[4.6 (1,329)](https://www.capterra.com/p/145635/UpKeep/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)

[4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Citywide Maintenance

Overview

### What company size and specific industries is Citywide Maintenance built for?

Citywide Maintenance is designed for North American municipalities of all sizes, including small, mid-sized, and large local governments. It is built for public sector maintenance teams that manage service requests and work orders and need real-time data and improved workflows for municipal operations.

Features and Usability

### What are the key features of Citywide Maintenance?

Citywide Maintenance includes work order management, maintenance scheduling, and task scheduling for service coordination. It also offers asset tracking, equipment maintenance, and inventory management, plus inspection management, compliance management, and audit trail controls. Reporting features include customizable reports, historical reporting, activity dashboards, and real-time data.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Citywide Maintenance offer?

Citywide Maintenance provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced viewing for teams that are getting started with the product.

Getting Started and Support

### What customer support options does Citywide Maintenance offer?

Citywide Maintenance provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways to find help and product information.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Citywide Maintenance 51 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

An itemized to do list that can be edited as tasks are completed

Track and manage adherence to policies for any service, product, process, or supplier

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage procedures that ensure organizational equipment remains in working condition

Track the location of specific equipment at all times

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Management of commercial motor vehicles for work-related purposes

Integration with geographic information systems

Information, data and reports that are being tracked over time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and track all job information and associated tasks

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Assign available resources to various projects and tasks

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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