Best For

Patch Manager is aimed towards IT Ops and security professionals responsible for insuring that their Windows infrastructure remains up-to-date with the latest patches from Microsoft and others.

Product Details

SolarWinds Patch Manager makes it easy to perform 3rd-party patch management across tens of thousands of servers and workstations, and enables you to leverage and extend the capabilities of Microsoft WSUS or SCCM to report, deploy, and manage 3rd-party patches as well as Microsoft patches.

Contact Details

SolarWinds Security Management

https://www.solarwinds.com

Founded in 1999

Located in United States

PATCH
PATCH

Starting Price

  • $3690.00/one-time
  • Patch Manager is priced on a node based, all-inclusive price.

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Patch Manager Features

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Patch Manager Reviews

Overall
4.5/5
Ease of Use
3.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 16 of 16 reviews

Showing Most Helpful

Showing 16 of 16 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Avatar Image
Rex S.
President
Computer & Network Security, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 31, 2019

“Great Solution for Remote Patching!”

OverallPositive and highly recommend for either a larger business with inhouse IT, or for MSP's looking for a patching solution.
ProsOffers a wide range of options for remote patching of systems and providing a full accounting of installed patches and reporting. The reporting features are great for keeping track of which computers and when they were patched. Can patch manually or remotely. Alerts to failed patches and completed patching is a great feature so we know when a problem is needed to be resolved or looked into.
ConsIt can take a little time to set it up and test. Configuring and making sure systems are installed, etc.
Reviewer Source 
Source: Capterra
May 31, 2019
Avatar Image
Manny P.
Network Administrator
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 14, 2018

“Patch the easy way. ”

OverallIt's the best way for IT Administrator's to start moving to cloud.
ProsI have been using this software for over 4 years and every year it get's better and better. Patch updating is so simple, that all you do is setup once and it automatically adapts to roles for any other device you add onto your console.
ConsEvery once in a while some devices, loose connection or is mis-configured, but after a few tweaks your back to patching as usual. Which is setup up and monitor if devices are patching.
Reviewer Source 
Source: Capterra
January 14, 2018
Adam B.
Assistant Network Administrator
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
September 15, 2017

“Patch Manager is a must have for any environment”

ProsPatch Manager has been a critical part of our network management. We are able to keep all of our third party applications up to date, where we used to have to rely on our users to allow the updates to run. Patch Manager has also allowed us to remove Admin rights from our end users.
ConsPatch Manager can be a bit difficult to use at first. We had to rely heavily on the administrator guide to get started. Make sure you can devote time to following the procedures in the manual.
Reviewer Source 
Source: Capterra
September 15, 2017
Jason Z.
Applications Administrator
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 7, 2018

“I can't believe how much this has made my life easy”

ProsThis software takes WSUS and dominates it, that is the best way I can explain it. The reports you can get are accurate and amazing. This is truly a magical patch management software
ConsI wish that it could be easier for some newer feature updates to be updated on the actual software itself perhaps a way for it to "check-in" and update directly to solarwinds through an optional interface
Reviewer Source 
Source: Capterra
March 7, 2018
Avatar Image
Jeremy M.
IT Director
Mining & Metals, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
February 1, 2018

“If you do not have patch manager then you are not doing it right...”

Prosallows for non windows applications to be patched and installed with Windows updates WSUS. It simplifies the update interface but still keeps true to WSUS
ConsIt was harder to install and configure correctly. Once it was done its a wonderful tool but can be a challenge to install the first time.
Reviewer Source 
Source: Capterra
February 1, 2018
Avatar Image
Daniel R.
Field Service Engineer
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
December 12, 2018

“Looks after our customers”

ProsWe have used this software for a while now to manage patches for them, and system monitoring. All in all, so far this is great. It is set to patch customers on a fortnightly basis, split across groups. It has also alerted us to hardware failures or customer that are running out of storage space.
ConsCan be a bit awkward to navigate around, but once used a few times you know where parts are located.
Reviewer Source 
Source: Capterra
December 12, 2018
Avatar Image
Miguel N.
Information Technology Project Manager & Quality Assurance
11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 13, 2018

“One of the Best Patch Management software!”

OverallBetter understanding of our security issues regarding to unpatched or vulmerable systems, overall a very good product
Pros*- automatization of patches and updates is a bliss with this software. *- Suitable for large eviroments or small ones,. *- It keep leveled information with WSUS.
Cons*- Devices loosing conection with the console, need to re-install the agent. *-Not very user friendly at the begining, the guise is something you must have in hand untill to familiarize to it. *-
Reviewer Source 
Source: Capterra
March 13, 2018
Verified Reviewer
Hospitality, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
5/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: Capterra
December 4, 2018

“Too complex to be deployed”

OverallGreat idea implementation to automate 3rd party updates application. However in my case, I wasn't able to get it to work. I was only able to successfully deploy updates in a single site environment, but wasn't able to expand it to all the sites. After days of help, support team had to acknowledge that the product wasn't chosen right for my environment.
ProsSupport. I've had nothing but problems with this software, when I was trying to get it to work in my multiple site environment. Support team was very attentive and helpful, trying to help me to overcome the problems. Apparently, my environment was too complex for this solution.
ConsComplexity. The software may work well in a single site environment, however in my case with 10+ sites with WSUS at each location I wasn't able to get it to work at all.
Reviewer Source 
Source: Capterra
December 4, 2018
Verified Reviewer
Information Technology and Services, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 21, 2018

“Exceptional tool with great features and cost effictive”

OverallGreat product and make the patch manager process fully automated
ProsProduct support variety of platform and it is easy to implement and support. Price of the product is low as compared to other product available in the market Easy to integrate with SCCM and other tools
ConsThe product cannot be installed on Linux platform. Does not support legacy OS patching
Reviewer Source 
Source: Capterra
October 21, 2018
Verified Reviewer
Law Practice, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
October 9, 2018

“Decent product, but not great”

OverallIt's a good product for what it is. But there are WAY better solutions out there to do what Patch Manager does, and for far cheaper.
ProsAllows you to package third party software to be deployed with WSUS.
ConsIt depends solely on WSUS. That of course includes all the problems associated with WSUS. Slowness is one big one. You can automate the Cleanup Wizard, but that has it's own problems, which Patch Manage doesn't solve. You still need yet another product from another vendor to solve that problem.
Reviewer Source 
Source: Capterra
October 9, 2018
Michael K.
IT
51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
2/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
March 13, 2018

“Robust Patch Management System, Great for MSPs”

OverallTech support is amazing, especially with their "tech walks" where they'll have a technician walk you through certain features.
ProsExtremely robust patch management system that scales well for big MSPs and small businesses alike. It is very good at automating
Reviewer Source 
Source: SoftwareAdvice
March 13, 2018
Jeremy M.
IT Engineer
51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
March 26, 2018

“Super Easy to use”

ProsSupport at solarwinds is not over seas, very nice to explain issues and not have to repeat yourself three times. The user cookbooks are very well done, and make it easy to get up and going with relative ease.
ConsThe cost is a major factor here, there are some free solutions out there but you just dont get the support SolarWinds has.
Reviewer Source 
Source: SoftwareAdvice
March 26, 2018
Verified Reviewer
Computer Networking, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
December 12, 2018

“Solarwinds Patch Manager”

OverallGood experience. Has nice capabilities to create tasks such as performing update checks on client systems and staging updates prior to the execution time. this saves bandwidth when updates occur and allows for a more reliable and consistent success rate. There are other almost hidden capabilities with this software too such as auditing all machine specific information on each client system through inventory tasks that are scheduled. IT also allows for wake on lan updates to ensure all clients are patched - Even if they are powered off -
ProsThis product uses an agent that you push to each client. The agent allows for much better control over windows update processing than Windows/WSUS does natively.
ConsThere are so many logos and symbols that are hard to understand - the documentation is not great at explaining a lot of the terminology involved in windows updates. Solarwinds assumes you already know this stuff. this software seems very old and the code has not changed much at all since Solarwinds acquired it many years ago now.
Reviewer Source 
Source: Capterra
December 12, 2018
Verified Reviewer
Computer & Network Security, 501-1000 employees
Used the software for: I used a free trial
Overall Rating
4/5
Ease of Use
4/5
Customer Service
2/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
December 4, 2018

“Big Name with lots of products”

ProsIt did what it said. It was easy to set up and use.
ConsTheir support was less than willing to help me during an issue i was having while using the free trial. I lost all interest in the product for that one reason. I did love the product but if I can't get support then what is the use of the product really. Also, signing up for the free trial apparently give them the right to email you multiple times per day about spam.
Reviewer Source 
Source: Capterra
December 4, 2018
Christopher K.
Staff Engineer
Information Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
3/5
Features
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
November 6, 2018

“admin review”

Prosintegrated well with other solarwind products
Consdid not like 3rd party very much, and required constant supervision
Reviewer Source 
Source: Capterra
November 6, 2018
Stephen G.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Source: Capterra
January 26, 2017

“Patch Manager makes patching servers easier”

OverallWe've had issues with Microsoft WSUS by itself. Overlaying Solar Winds Patch Manager onto our WSUS server has really helped with our server patching.
Source: Capterra
January 26, 2017