--- title: "NexHealth Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NexHealth Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/182271/NexHealth/" page_type: "product" language: "en" --- # NexHealth Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NexHealth ## What is NexHealth? Get more appointments and engage your patient base with NexHealth's patient experience platform. From patient forms, self-scheduling, appointment reminders, and instant payments, NexHealth integrates with your systems to effortlessly provide patients the convenience and simplicity they want at every step of the patient journey. NexHealth practices save 30 hours per month on average. Get started today. ## What is NexHealth used for? [Dental](https://www.capterra.com/dental-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Overall rating Based on 31 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $350 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## NexHealth Overview Updated August 2026 AI summary NexHealth is a cloud-based solution for organizations of all sizes seeking to manage patient engagement, scheduling, billing, and communications. It offers appointment scheduling, reminders, HIPAA compliance, electronic payments, and patient portal access, with optional features like automated intake, surveys, and video conferencing. NexHealth integrates with various third-party healthcare platforms to support multi-location and enterprise needs. ## NexHealth alternatives Highest Rated [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/182271/NexHealth/alternatives/) ## FAQs about NexHealth Overview ### Which roles and teams benefit most from NexHealth? NexHealth is most used by dental practice owners, office managers, front-desk staff, and clinicians who need to streamline scheduling, patient communication, and intake workflows. Administrative and operations teams rely on it to reduce manual follow-up, while executives and IT leaders use it to improve efficiency, system coordination, and practice visibility. Answer based on 31 reviews Overview ### What company size and specific industries is NexHealth built for? NexHealth is designed for healthcare practices, including single-provider offices and DSOs with hundreds of locations. It fits organizations of different sizes across the healthcare sector that want to offer patients a touch-free experience while supporting practice growth. Features and Usability ### What are the key features of NexHealth? NexHealth offers appointment scheduling and booking management, plus calendar sync, availability management, and rescheduling. It also includes patient intake and engagement tools such as online intake forms, patient portal, messaging, SMS messaging, and reminders, along with payment processing, insurance eligibility verification, reporting/analytics, and access controls/permissions. Integrations ### Which third-party tools and platforms does NexHealth integrate with? NexHealth integrates with 8 third-party platforms, including dental and medical systems such as Eaglesoft, Dentrix, Denticon, Dentrix Ascend, Dentrix Enterprise, Open Dental, Curve Dental, and eClinicalWorks. These integrations cover practice management and EHR workflows for scheduling, forms, communication, and patient data sync. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does NexHealth offer? NexHealth provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars provide guided learning remotely, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does NexHealth offer? NexHealth provides email/help desk, phone support, and chat. Users often describe the support team as helpful, responsive, and knowledgeable, with call-backs when calls are missed. Some users also report harder-to-reach tech support after becoming established customers and occasional delays with syncing issues. Answer based on 7 reviews ## Features AI summary Based on 1,243 Patient Engagement reviews Capterra reviewers point to these as the top features buyers look for in patient engagement software: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Appointment Management** (**51%**) - **Confirmations/Reminders** (**50%**) NexHealth supports all three of the features reviewers rate most highly: **HIPAA Compliant**, **Appointment Management**, and **Confirmations/Reminders**. Together, these capabilities help practices protect patient data, keep scheduling organized, and reduce missed visits, allowing teams to improve communication and deliver a more efficient patient experience. Messaging 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Communicate using messages within the system Patient Intake 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online Patient Portal 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online portal where patients can access information such as health records, treatment plants, etc. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention NexHealth 41 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Cancellation Management: Allow customers to cancel their subscription remotely. - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Credit Card Processing: Accept and process credit card transactions - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Forms Management: Store, manage and track all forms in a centralized location - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice History: Store and view prior invoices for each account/client - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medication History: Access to patient medication history data - Messaging: Communicate using messages within the system - Multi-Physician: Supports practices with multiple healthcare professionals - Multiple Appointment Types: The ability to choose between different appointments in a selection. - No-Show Tracking: Track and monitor patient no-show rates - Online Booking: Book meetings and appointments through a website or digital platform - Online Intake Forms: Online forms for managing client intake - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Real-Time Data: Receive data and information in real time - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Room Scheduling: Reserving a room for meeting in an office or co-working space - SMS Messaging: Send messages via SMS - Wait List Management: Record, update and manage waiting lists - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. Features 4.7 (31) 4.7 Based on 31 reviews ## Pricing Value for money 4.5 (28) [View pricing plan details](https://www.capterra.com/p/182271/NexHealth/pricing/) Basic $350.00 Per Feature,Per Month Value for money 4.5 (28) 4.5 Based on 28 reviews ## Integrations [ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[ Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[ Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[ Denticon](https://www.capterra.com/p/35009/Denticon/)[ Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/)[ Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (29) 4.6 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 31 reviews Filter by rating 5(26) 4(3) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent CP Carolyn P. Office Manager Hospital & Health Care ### "Great program, but too expensive for our small office " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 25, 2025 Pros Sync time was great, easy to use and very customizable. Also was very happy with the ability to set up a schedule online feature Cons Way to expensive. It was also hard to get in touch with tech support once we were an established customer Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Initially the cost was better than RevenueWell, but it kept going up until became unaffordable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Joanne T. Office Administrator Hospital & Health Care ### "Excellent Service and Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2025 Pros Excellent onboarding and ongoing customer service. The UI is streamlined and easy to work with. The program also integrates well with our PMS (Eaglesoft). Cons A few hiccups here and there as can be expected with any new software but all problems were addressed in a professional and timely manner. I do wish they had partnered with phone system to have that feature integrated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LV Lori V. Office Manager Health, Wellness and Fitness ### "NexHealth forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 30, 2025 has been very good overall, I would definitely recommend them to other offices who want to save time and money Pros forms scanned into document center automatically this has saved the office time and money. Like they added a texting feature for people who are not patients Cons issues with syncing from ipad quite often, I know this always tells us if they are having an issue so that helps that we do not need to call customer service Switched from [Weave](https://www.capterra.com/p/141842/Weave/) ease of forms(not having to scan) and price with NexHealth Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Ahava L. Managing Co-Founder Medical Practice ### "NexHealth Review – A Warning to Other Practices" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 6, 2025 We initially met with a NexHealth salesperson and were excited about the features, which seemed like a great fit for our practice. We waited a week to meet with their engineer, \[sensitive content hidden\], to discuss our specific needs. During that meeting, we discovered that their financial feature does not allow patients to make partial payments unless the balance is over $1,000 -an immediate dealbreaker for our workflow. We clearly informed \[sensitive content hidden\], and subsequently the NexHealth team, that the software would not meet our needs. Over the next three weeks, we repeatedly requested a refund. Instead, we were strung along by \[sensitive content hidden\], their Client Retention Manager. His solution? To schedule another meeting - this time with their engineering team -so they could better understand why their product didn’t work for us. As much as I appreciate the gesture, asking an already overwhelmed office manager to help troubleshoot their product limitations is simply not practical. \[sensitive content hidden\] framed it as an “honor” to be asked, which felt disingenuous. Now, three weeks later, they not only refuse to refund our initial payment, but intend to charge us two more times - citing the three-month contract we agreed to. While we were aware of the contract term, we could not have known at the outset that their software would lack a critical function our practice requires. We identified this issue immediately -before any implementation work began -and informed their team. The honorable course of action would have been to release us from the contract under these circumstances. Their refusal to do so, and their intention to charge us for services we cannot use, is both disappointing and, frankly, dishonorable. I do not recommend NexHeath, and I would avoid them at all costs. Pros Great concept, but billing is rigid - patients can't make partial payments under $1,000. Polished sales, but poor follow-through. Lacks flexibility and integrity when issues arise. Cons Professional front, but rigid terms and poor client handling reveal deeper issues. Moreover, we identified a major limitation in NexHealth’s software before any onboarding or integration began. Despite no services used or work performed, they refused a refund and plan to bill us twice more. This demonstrates a clear lack of professional integrity. NexHealth not a company we can recommend. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sheera S. Management Health, Wellness and Fitness ### "Nexhealth satisfaction review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 26, 2024 I think our overall experience was good. I don't think our initial setup was the best, but I think this was more a fault of ours. I would have really loved for Nexhealth to work for our office. I will definitely keep nexhealth in mind for the future to see if there is a way we can incorporate it into our practice again. Pros The customer service offered by NexHealth is honestly what I liked the most. The customer service offered was consistently amazing. I also loved how easy it was to create forms. Cons That it didn't integrate as nicely with Curve Dental Software. I wanted two custom booking links - one for the general public to schedule specific appointments online, and another for recare patients to schedule recares when prompted by a reminder/notification link. It took a long time to find a way to make this possible, but the end result was not great. Also, it seemed as though staff had a hard time ensuring forms sent to patients were completed prior to the appointment, because there was no obvious indication of form status visible on Curve. Switched from [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Forms, communications, and waitlist features were more attractive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK James K. CIO Health, Wellness and Fitness ### "Almost, but does not understand dentistry" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 September 12, 2023 They say setup takes a week- if you don't have any questions - took our solo practitioner office a month and we don't use all the functionality. They changed how the ipad workflow works and made it more cumbersome, slower, and inaccurate - with no NOTICE. They told us one thing during sales and setup and turns out it is wrong and not how it works. NEVER try to get support before the patients arrive, they have no hours before the day starts, unless you are on the west coast. Pros Flashy, good upfront sales talk. Great claims of understanding dentistry. Polished looking software. Cons They make changes without adequate/any notification. They change workflow and functionality on the fly and expect the office to adapt. They placate, but do not listen to customers. LIMITED support hours. WEST coast centric mentality - east coast starts at 8am, but west coast support starts at 5am so they can fix issues before they impact the day. Alternatives considered [OperaDDS](https://www.capterra.com/p/168531/OperaDDS/) Reasons for choosing NexHealth The sales people at OPERA did not know what they were selling or what it was for. They could not answer any direct functionality questions and never got back to us with the answers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BD Barbara D C. Office manager Hospital & Health Care ### "Very good application " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2023 Very good customer service and if they miss your call they call you back. Pros I love the way automatically syncs patient form to patient chart Cons I only used the app for the forms and works great! I loved it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Allison C. Office Manager Hospital & Health Care ### "Nexhealth review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2023 Easy transition, I have had reps reach out several times to check in with us and make sure we were happy with the product. So far a great experience Pros The digital forms that are automatically sent to new patients and that Nexhealth is able to write this information into Dentrix. It saves us so much time and eliminates human error. Cons Sometimes patients tell us that they recieved a notice with the wrong time, also patients that have cancelled for the day and have beeen removed from the schedule still get an appointment reminder for the day Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) Digital forms that write to Dentrix Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Michelle G. Dir of Info Technology Health, Wellness and Fitness ### "Robust functionality that automates patient engagement workflow and integrates seamlessly with PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2022 We love this product and their support team is top notch. Very knowledgeable, super responsive. The product exceeds our expectations in every area. Pros Robust functionality that automates patient engagement workflow and integrates seamlessly with our Patient Management System. The software is easy to navigate and use, intuitive and it's functionality addresses the gaps in functionality of our PMS. Easy to use for multiple locations. Support and management team are easily reached and open to feature request submissions. The support team is highly knowledgeable and super responsive, and they know us by name. Cons There is nothing we don't like. Any features or functionality that is lacking is in development now. Reasons for choosing NexHealth They were the market leader and have the best overall functionality and integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Ashley L. Dental Hygienist Medical Practice ### "Convenient Patient Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 29, 2021 Being able to text patients for reminders, scheduling etc has been so helpful during the pandemic. Pros In this day and age where everyone is reliant on their phone and texting is the easiest form of communication, NexHealth has helped keep up connected with patients. Cons It would be nice if you could narrow down to search for specific qualities when sifting through patients. I'd love a feature to search "missed" or "cancelled" appts right in the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182271/NexHealth/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Weave vs NexHealth](https://www.capterra.com/compare/141842-182271/Weave-vs-NexHealth) [Dental Intelligence vs NexHealth](https://www.capterra.com/compare/182271-185878/NexHealth-vs-Dental-Intelligence)