Who Uses This Software?

Dentists and Dermatologists


Average Ratings

17 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $450.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • NexHealth
  • www.nexhealth.com
  • Founded 2015
  • United States

About NexHealth

We're empowering dental practices to provide the modern, seamless communication and support their 2019 patients demand. With an all-in-one solution that includes real time online booking, text messaging, email marketing, and online payments, your patients get the experience they've come to expect in 2019.


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NexHealth Features

Vendor has not completed this information.

  • Audience Targeting
  • Campaign Management
  • Marketing Automation
  • Medical History Records
  • Patient Communications
  • Patient Management
  • Physician Management
  • Predictive Analytics

NexHealth Reviews Recently Reviewed!


NexHealth Has changed the game of dentisty forever~

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love that we are able to communicate in real time to our pateints via text. I love all the inforamtion that is requested at the time of making their appointments. It is seamless!

Cons: The only issue I can consider is when patients who made appts on nexhealth break their appointment, yet they still get a reminder. If its broken on our schedule, it should sync and break on Nexhealth site. We have to manually remove them.

Overall: The benefits of using nexhealth is for certain the capability of keeping up with patients and appointments in this fast pace NYC we live in. We are able to really connect with our clients and keep our conversations documented. This has really helped avoid broken appointments!

NexHealth platform

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: We love that the software allows for effective and simple communication with our patients. Everyone has busy schedules in NYC and NexHealth allows our patients to make appointments online, send us a quick texts, confirm appointments and pay their bills - all through their smart phones!

Cons: The system doesn't allow for a good way for patients to leave reviews - our patients find it a bit cumbersome to go from the NexHealth 5-star review system (which is not seen by the public) to actually writing a review on Google.

Overall: Our practice loves NexHealth. It covers all aspects of our business needs in terms of patient communication. The customer service is fantastic and the team is always available to help guide us through any issue we experience.

NexHealth is a game changer for my practice

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love how my patients can schedule at anytime and from anywhere to be seen at the dentist. I don't have to worry about somebody answering the phones or reading out open slots. Patients can look for a time that works for them and request an appointment. It syncs with Curve Dental and the NexHealth team is constantly adding futures to make it even better.

Recently they added a feature to send a text message and email to patients who miss appts to reschedule.

Cons: nothing because everything I have hated NexHealth's development team has taken my suggestions and added them into their system or found a solution. You cant beat that

Overall: Game changer for Nashville Dentistry Co. It has allowed me to schedule patients for my office who are unable to get on the phone to schedule. Patient's even state they appreciate we have online scheduling.

This is the patient communication and scheduling software all dental offices should be using!

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Super user-friendly

Provides a ton of flexibility

Modern email templates

Integrates with most dental softwares

Very few bugs experienced so far

Cons: Because the team is constantly shipping out improvements, you may experience some lag associated your specific PMS integration, but the team is quick to act on them. I see this as a minor inconvenience from a product that does so much more than anything else in the market.

Overall: We are a modern dental office that prides itself on using the latest technology to provide patients with the best experience possible. After having tried out SolutionReach and Lighthouse, we decided to go ahead with Nexhealth and it was the best decision we could have made. The team is constantly shipping improvements and they have the best feature set of all the providers in the market. If you want to use software to help take your practice to the next level, Nexhealth is an absolute no-brainer.

Great product and customer support

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Love the fact that the online booking feature is so accurate and very customizable. The team is open to feedback and makes updates fast. The online payments feature is also great. Patients are really happy with the experience. Also, probably the best customer support I've ever seen.

Cons: Takes a little time to fully customize everything. But once you do, it's on auto pilot.

Easy to use & keeping up with the times

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: Being able to text patients questions, reminders and bills.

Cons: Online booking times do not reflect our actual schedule closely enough

Overall: There are many aspects of Nexhealth that we find valuable. The ease in communicating with our patients, whether it be texting them a question/update, appointment confirmation, or bill... has been very helpful. We own a pediatric office, so our patients' parents fit the demographic of people who appreciate the convenience of texting and online booking. In addition, the surveys that potentially lead to positive reviews have boosted our Google and Facebook reviews, which has been wonderful. We are looking forward to learning even more of what this software can offer.

Love me some ET!

Jan 10, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Instant/Easy access to patients.

We love the payment feature( payment link (not the widget))

Cons: Can't send or receive images in texts...(yet?lol)

Duplicate Accounts in NexHealth(we send text to one account, patient replies from the other account) (we don't have dup accts in Dentrix)

45 minute refresh/resync

Overall: Exceptional! Love the attention Nexhealth gives their customers!

Nexhealth is next generation patient communication software

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: As a former user of Lighthouse and Yapi, I appreciate how well this integrates with Eaglesoft. It is like my front desk is open 24/7 giving patients the ability to not only confirm appointments but ook them as well as make payments

Cons: The only thing that would make this better if it did forma(health history, HIPPA, etc)

Overall: Patients live the ability to communicate with our virtual office all the time

Nexhealth

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very easy to use- lot's of different capabilities and features. Smooth integration.

Cons: There aren't really any features I don't like about the software. I'm excited to see what they add next.

Overall: I've really enjoyed using nexhealth. We use it for patient reminders, and sending emails updating patients about their treatment plans.

Customer Support and Value is top notch

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I really liked that it combined many services into one product: Online booking, Confirmations and CC payment. Ultimately you save money when combining the services

Cons: Not really much to dislike. Their support is very responsive.

Overall: The software has really ushered my practice into the 21st century.

Amazing service

May 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Its easy to use for clients and our practice. Time saving and has extensive management features

Cons: Nothing

Everything is as its described.

Overall: Im really happy I signed up for the service and have already recommended it to colleagues

Very Happy with Nexhealth

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that we still have control over schedule and patients have convenience of scheduling online

Cons: nothing so far, everything worked great for us

Easy to use

Jan 24, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Texting the patient is very convenient. Patient seem to like it too.

Cons: There is nothing i have found to dislike about this software yet

Awesome add-on to Curve Dental

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Does what Curve software lacks...and more.

Cons: Was a little buggy at first with the setup, but they were very responsive and worked it out

Capterra loader

Dental Software

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Two way texting with patients! This has been a lifesaver multiple times.

Cons: Redundancy of some tasks such as online scheduling.

Overall: Patient communication hurdles knocked down daily has led to a decrease in our cancellation rates and has increased our revenue as a result.

Nexhealth is next level

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ability to expand and automate patient relationships and communications.

Cons: Any features that we would like to see, their tech support and development team have actively worked to make improvements and updates

The Best of The Best

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: performance of the app, Great features , and costumer service

Cons: Can't think of anything. May be add more features

Overall: You GUY'S are Awesome!