NexHealth

NexHealth


5 / 5
9 reviews

Who Uses This Software?

Dentists and Dermatologists


Average Ratings

9 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $450.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • NexHealth
  • www.nexhealth.com
  • Founded 2015
  • United States

About NexHealth

We're empowering dental practices to provide the modern, seamless communication and support their 2019 patients demand. With an all-in-one solution that includes real time online booking, text messaging, email marketing, and online payments, your patients get the experience they've come to expect in 2019.


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NexHealth Features

  • Audience Targeting
  • Campaign Management
  • Marketing Automation
  • Medical History Records
  • Patient Communications
  • Patient Management
  • Physician Management
  • Predictive Analytics

NexHealth Reviews Recently Reviewed!


NexHealth Has changed the game of dentisty forever~

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love that we are able to communicate in real time to our pateints via text. I love all the inforamtion that is requested at the time of making their appointments. It is seamless!

Cons: The only issue I can consider is when patients who made appts on nexhealth break their appointment, yet they still get a reminder. If its broken on our schedule, it should sync and break on Nexhealth site. We have to manually remove them.

Overall: The benefits of using nexhealth is for certain the capability of keeping up with patients and appointments in this fast pace NYC we live in. We are able to really connect with our clients and keep our conversations documented. This has really helped avoid broken appointments!

NexHealth is a game changer for my practice

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love how my patients can schedule at anytime and from anywhere to be seen at the dentist. I don't have to worry about somebody answering the phones or reading out open slots. Patients can look for a time that works for them and request an appointment. It syncs with Curve Dental and the NexHealth team is constantly adding futures to make it even better.

Recently they added a feature to send a text message and email to patients who miss appts to reschedule.

Cons: nothing because everything I have hated NexHealth's development team has taken my suggestions and added them into their system or found a solution. You cant beat that

Overall: Game changer for Nashville Dentistry Co. It has allowed me to schedule patients for my office who are unable to get on the phone to schedule. Patient's even state they appreciate we have online scheduling.

Great product and customer support

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Love the fact that the online booking feature is so accurate and very customizable. The team is open to feedback and makes updates fast. The online payments feature is also great. Patients are really happy with the experience. Also, probably the best customer support I've ever seen.

Cons: Takes a little time to fully customize everything. But once you do, it's on auto pilot.

Love me some ET!

Jan 10, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Instant/Easy access to patients.

We love the payment feature( payment link (not the widget))

Cons: Can't send or receive images in texts...(yet?lol)

Duplicate Accounts in NexHealth(we send text to one account, patient replies from the other account) (we don't have dup accts in Dentrix)

45 minute refresh/resync

Overall: Exceptional! Love the attention Nexhealth gives their customers!

Nexhealth is next generation patient communication software

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: As a former user of Lighthouse and Yapi, I appreciate how well this integrates with Eaglesoft. It is like my front desk is open 24/7 giving patients the ability to not only confirm appointments but ook them as well as make payments

Cons: The only thing that would make this better if it did forma(health history, HIPPA, etc)

Overall: Patients live the ability to communicate with our virtual office all the time

Nexhealth

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use- lot's of different capabilities and features. Smooth integration.

Cons: There aren't really any features I don't like about the software. I'm excited to see what they add next.

Overall: I've really enjoyed using nexhealth. We use it for patient reminders, and sending emails updating patients about their treatment plans.

Customer Support and Value is top notch

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I really liked that it combined many services into one product: Online booking, Confirmations and CC payment. Ultimately you save money when combining the services

Cons: Not really much to dislike. Their support is very responsive.

Overall: The software has really ushered my practice into the 21st century.

Easy to use

Jan 24, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Texting the patient is very convenient. Patient seem to like it too.

Cons: There is nothing i have found to dislike about this software yet

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Dental Software

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Two way texting with patients! This has been a lifesaver multiple times.

Cons: Redundancy of some tasks such as online scheduling.

Overall: Patient communication hurdles knocked down daily has led to a decrease in our cancellation rates and has increased our revenue as a result.