# Opiniion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Opiniion the right Review Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182277/Opiniion/reviews --- Opiniion 4.3 (8) [View alternatives](https://www.capterra.com/p/182277/Opiniion/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Opiniion Ease of use 4.3 Customer Service 4.4 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KT Kara T. Owner Consumer Services Used the software for: 1-2 years ### "Get lots of reviews with less work" September 16, 2024 5.0 Very easy to set up, happy with the amount of reviews that we have gotten over the years. Pros Opiniion is easy to use, they set up everything & you just wait for reviews to come in! Cons I do not have any cons that are worth sharing Switched from [Podium](https://www.capterra.com/p/164285/Podium/) Opiniion worked better with our customer information system Review Source Response from Opiniion September 17, 2024 Kara, thanks for the great review! We love working with you and are proud of the work you've done to warrant the great the results you've obtained while using Opiniion. SB Sammantha B. Consultant Real Estate Used the software for: 2+ years ### "Great for Student Housing!" November 1, 2024 4.0 Overall, Opiniion has been a great way for our teams to manage our public reputation all in one place without having to keep track of several different log in credentials and platforms. Pros I really like being able to send feedback campaigns to our residents through Opiniion. It's such a great way to take the temperature and gauge where we are at in everyone's minds! Cons I wish the review response approval flow was a smoother and more user friendly process. Review Source Robert H M. VP of Operations Real Estate Used the software for: 6-12 months ### "It's all about selling you, then you're left alone in silence without a working product" December 1, 2023 1.0 The sales process was nice and a lot of promises were made and then when the contract was signed and 'setup' was completed, nothing. It doesn't work and is effectively worthless. Like, poke it with a stick and nothing. Zero help. Zero support. This wouldn't be so awful if we could just part ways but you can't. You have to sit with a year contract for nothing. No product. No support. No service. Most people don't care and sign up for this so they can tell their boss they bought a reputation management platform. We care and it doesn't do anything. Pros The setup people were very nice and attentive. That's where it all ends. Cons It just doesn't work. It's that simple. It was fully down for a couple of months and no one told us and when we asked for help it was crickets. No worries, we try software all the time, we'll just cancel it and move on with the lesson learned. Nope. There's no 30-day out. You're stuck paying for a full YEAR, and in our case that's around $5k. For nothing. Reason for choosing Opiniion The sales people were nice and we were convinced by the pitch that the soft touch of the smiley faces would solicit more feedback. It didn't. We never got a single month's worth of use or value out of it. 8 months later I'm counting the weeks until I can free up the expense to use a different platform that does something. Don't trust Brad or anyone else there. Review Source YP Yash P. Human Resource Manager Real Estate Used the software for: 1-2 years ### "Opiniion Is a Reliable Satisfaction Management Software" June 27, 2024 5.0 Pros I like the excellent features and capabilities of Opiniion. Opiniion has excellent features that make work easier for us. Cons I do not dislike Opiniion at all. Opiniion is so amazing. Review Source Response from Opiniion June 28, 2024 Thanks for the kind words! We love to hear that you're enjoying Opiniion. If you ever have any suggestions or need assistance, feel free to reach out. We're here to help! TE Tracye E. Community Director Real Estate Used the software for: 2+ years ### "Great for Reputation Management" June 30, 2022 5.0 Pros The negative feedback notifications. It gives the opportunity to respond to issues quickly. Cons N/A I like what I have seen of the product so far. Review Source MB Mikah B. Community Director Real Estate Used the software for: 6-12 months ### "Opinion " October 20, 2023 4.0 Pros What I like most about opiniion is good rating boost our goggle reviews Cons I think we the positive feedback should be alerted also Review Source NR Norma R. Assistant Manager Real Estate Used the software for: Less than 6 months ### "Opiniion" September 25, 2023 5.0 Overall we have had a good experience. The only issue thus far is that reviews are sent to past residents. That have not been living here more than 2 years. Pros Overall the platform is easy to use. You are able to reply directly to resident Cons Sends reviews to all past residents. Sending reviews to past residents that were evicted gives a big impact on reviews as they will most likely give a bad on. Review Source SM Savannah M. Leasing Consultant Real Estate Used the software for: Less than 6 months ### "Software Review" October 18, 2023 5.0 Pros It is easy to navigate through and easy use Cons Nothing everything so far has been great Review Source Similar Products Featured ## Related categories [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)