# Destinity Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Destinity Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/182283/Destinity --- # Destinity Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Destinity ## What is Destinity? This seamless integration of modules has always given the hotel operator insightful statistics to be better informed when making calculated decisions. The real time information allows for accurate decisions to be taken saving unnecessary overheads and eliminating the need to employ multiple resources to manage the operation. The solution encompasses each and every facet of the operation of hospitality service providers and has been hailed as the best software solution within Sri Lanka. ## What is Destinity used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Destinity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://scienter.lk/&name=Destinity) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Destinity 4.9 (19) VS. [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (19) Ease Of Use 4.2 (338) Value For Money 4.9 (18) Value For Money 4.1 (322) Customer Service 4.9 (18) Customer Service 4.1 (331) ## Destinity alternatives [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/182283/Destinity/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Front Desk Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Reservations Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event CRM 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system GDS/OTA Integration 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Housekeeping Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Employee Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Destinity 22 features Application programming interface that allows for integration with other systems/databases Accounting functionality within the system, not requiring integration with third-party tools Manage catering operations/processes Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track/optimize rates in relation to usage View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Track and monitor reviews of products or services One location Manage operations/processes associated with spas and other hotel activities Get Advice We can help you find the software with the features you need. Features 4.7 (19) 4.7 Based on 19 reviews ## Pricing Value for money 4.9 (18) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.9 (18) 4.9 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 4.9 Based on 19 reviews Filter by rating 5(18) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MA Md Asadul T. Sales Specialist Hospitality ### "Satisficed and i recomend to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 25, 2025 So nice, really impressive because its friendly user interface and its really describe all the details and options. Pros Making Reservation Confirmation Letter is smart and easy. I really pleased while using that software. Cons very easy to operate and fast as well as. I use this software more than one year and never felt any bugle or slow. Switched from [Rezlynx](https://www.capterra.com/p/105192/Rezlynx/) Because of changing the job of different place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Reservation Executive Hospitality ### "My Regular journey with Destinity " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 5, 2022 Pros This PMS system is system friendly. Easy to operate. Minimal errors in work time. Time consuming in a rush time . Cons Some time Group Rate is should to do fixed manually . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Sr.Executive-Sales Hospitality ### "Excellent Hotel Management Solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2021 In my own experience this is the best software.It will be the leading software in future. Pros As a sales Executive I am using this software for last 3 years. It helps me a lot to do my regular activities. This software is user friendly to me. i am very much used to with this software. Cons This is a good software but i think there is not enough tutorial in YouTube and google. If they include some online training then it will be more convenient for all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Md.Faisal C. IT Executive Hospitality ### "Best Solution for Hotel Operation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2021 I love to use this PMS and love to give training to my associates. Pros As IT executive i have working for the same property from last 2 years. I found a huge challenges and solution as well. Its very easy to make any new iteams over the PMS. It also easy to get access creating any of the operational Modules. Cons Very easy to create new ID and added up any of the restaurant menu even mostly adoptable to control the inventory Switched from [OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/) As i got job in another company Reasons for choosing Destinity It is very user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Reservation Executive Hospitality ### "Excellent solution to Insert Reservations " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2021 I got Fall in love to using this in my Work place Pros I'm working in hotel Sarina for last two years and i have been using this same PMS. It’s very smooth to insert reservation specially for group reservation. In single Click we can confirm a big group. Cons Most often i love the PMS to Change the rate and meal plan. We can fixed tha rate individual day basis and also we can confirmed some day as room only Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ JABIR J. FRONT OFFICE TRAINEE Hospitality ### "Excellent Front Office Solution for Trainee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2021 My overall experience is excellent while browsing Destinity in regular basis. It help me a lot to increase my front office skills . I can handle several guests within short period of time without any hassle. We can work with all the guest complains accordingly to using this PMS. Pros I have been using this PMS from last two months . I get adjust with this PMS very smoothly within short time. It has all the features which are required as a trainee .I love to use it specially the process of check in and check out .Room allocation part of this PMS very user friendly Cons As a trainee what I observed this PMS don't have tutorial on YouTube .We prefer to provide some videos regarding this PMS will be really helpful for beginner . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nazrul I. Guest Service Agent Hospitality ### "Excellent solution for Front Office Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2021 My overall experience is excellent with this PMS. I have turned over from amadeus to destinity and i feel very comfort with it. Pros I'm working Hotel Sarina as Guest Service Agent from last 7 months. All the guest check in and check out process is very smooth. There are no much more difficulties to run out this PMS as a GSA. We can easily splite the bill for individual guest. Also we can transfer bill from one room to another room very easily. Cons As we observe bill posting process is very easy. We can post profite wise bill post to separate tax and service charge. To creat a new reservation it falling us to continue to the end of the reservation as one by one step, as like to ensure the number of pax, conpaly name,market segment, room tariff, as well as room allocation also. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Akib A. Asst. Manager - Sales & Marketing Hospitality ### "Best PMS for Boutique Hotels & Resorts." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2020 Over all experice is super. Its making hotelir life easly and dinamic. This softwer giving me ful support on my sales carreir. This software is also making hotelier time. Pros We can easly mintian the guest racords. If amy guest uaed our hotel last year this month then we can easly find out the guest data base. Easy to access, secure data base, easly find out the sales call report. Cons Everything is allright, for new user need make few videos and need to upload in Youtube. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Arafat S. HR Coordinator Hospitality ### "Destiny- A Software Easy to Use." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 November 9, 2020 Pros I like most about this software is the easy feature of it. With a shorter period of training anyone can use this by their own. This is fast to be working with. It has simple connectivity that i like most. Cons It should be faster than now, it should updated by the time being. Features should be added for make the work more easy. Features can be different for the respective departments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Montasir K. Executive Sales and marketing Hospitality ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 3, 2020 From my first day i am using Destinity as a hotel sales person. This software helps me with my daily tasks and makes everything easy for me. This is very easy to use and the output of every report is very clean to understand. From making reservation to making revenue report Destinity will be my first choice because its been smooth and user friendly. Pros This software is user friendly and easy to use. The user interface is helpful even someone is new user who is using this for the first time. Cons Sometimes i find same options are in different places which i think makes it little slow but it works fine with it even. Actually i mostly like this software for my daily use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182283/Destinity/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)