# Destinity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Destinity the right Hospitality Property Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182283/Destinity/reviews --- Destinity 4.9 (19) [View alternatives](https://www.capterra.com/p/182283/Destinity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Destinity Ease of use 5.0 Customer Service 4.9 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shaharuzzaman R. Assistant Manager - Sales Hospitality Used the software for: 2+ years ### "Smooth & Ever easy PMS in my career " September 12, 2020 5.0 Overall I found this PMS is very user friendly & very much smooth. I can surely say this Destinity can run any local or international hotel operation very smoothly. Pros I am using this PMS more than two years and working in sales department of a five star hotel based in Dhaka, Bangladesh. Being a manager I am using Front Office, Sales & Inventory Management module on regular basis. On Front Office module - Guest profile (how many times guest is staying this hotel, birthday, anniversary, full guest information) is useful. I am true fun of Sales module, on sales module - Sales call Report, Revenue analysis, Company wise productivity report (night wise, revenue wise), Manager Report liked most. On Inventory Management - Requisition process is very easy. Product availability in house (current stock & quantity, used stock & quantity) is helpful for users. Cons I found that for a new user facing little difficult for learning the system. For this reason I would suggest to more develop tutorial on YouTube which will help out of new users. Alternatives considered [eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/) Reason for choosing Destinity My current property is using Destinity. Switched from [eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/) In my last organization i was using eZee Absolute. Review Source MAT Md Asadul T. Sales Specialist Hospitality Used the software for: 1-2 years ### "Satisficed and i recomend to use." May 25, 2025 5.0 So nice, really impressive because its friendly user interface and its really describe all the details and options. Pros Making Reservation Confirmation Letter is smart and easy. I really pleased while using that software. Cons very easy to operate and fast as well as. I use this software more than one year and never felt any bugle or slow. Switched from [Rezlynx](https://www.capterra.com/p/105192/Rezlynx/) Because of changing the job of different place. Review Source Arafat S. HR Coordinator Hospitality Used the software for: 6-12 months ### "Destiny- A Software Easy to Use." November 9, 2020 4.0 Pros I like most about this software is the easy feature of it. With a shorter period of training anyone can use this by their own. This is fast to be working with. It has simple connectivity that i like most. Cons It should be faster than now, it should updated by the time being. Features should be added for make the work more easy. Features can be different for the respective departments. Review Source Minar K. Manager- Banquet Sales Hospitality Used the software for: 2+ years ### "Excellent Banquet Management Module and great experience in Destinity" September 12, 2020 5.0 I like this PMS as because of it is very much easy and user friendly. It is such a easy that as a new learner can learn this system within few days. There is lots of options and tools that make myself very smooth and easy. As a hotelier I would say it's making my job perfectly. Pros I am currently using the Banquet Module in my property and I am taking care the banquet management. Destinity is great software to maintain the Banquet management. I like the most features are inserting the banquet reservation and forecasting system. Also I like their budget analysis where I can monitor my budget day to day. Mostly I like their reporting system and they have lots of option for reporting, like forecast report, daily sales report, monthly sales report, forecast report, cancellation report and highly recommended their BEO preparing option. Cons Destinity giving us the so many support but I have a little suggestion that menu inserting in the BEO should be more smooth. I think Destinity team should take care the menu part in banquet module. Alternatives considered [eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/) Reason for choosing Destinity I would like to say Destinity is desktop based and no need to wait for internet speed. Their team is very much cooperative and helpful for any assistance. Review Source SUR Salah Uddin R. Asst. Manager- Sales Hospitality Used the software for: 2+ years ### "Excellent Hotel Management Software" August 22, 2020 5.0 User friendly, smooth management for the OTA, Revenue, Reporting and profile management. Pros This is my third property, where I am using Destinity. As a hotelier from the Sales personnel , I always looking for smooth and user friendly Hotel Management software. Destinity is a user friend and smooth software. As a developing the hotel business, always requirement is increasing and Destinity team full fill up the every requirement. Destinity is giving the most important featuring like Reporting (Daily, Monthly and yearly) also guest and agent management. Cons User friendly and every featuring is easy to work. As a sales personnel, I have to manage the OTA channel. Destinity supporting me the OTA Management and as well as revenue management. Also Agent Profile Management and Guest Profile Management are very user friendly. Alternatives considered [eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/) Reason for choosing Destinity Destinity have the user friendly module and desktop base management. Switched from [eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/) Destinity has the lots of featuring and modules, much more easier then eZee Absolute. Review Source Nazrul I. Guest Service Agent Hospitality Used the software for: 6-12 months ### "Excellent solution for Front Office Team" February 11, 2021 5.0 My overall experience is excellent with this PMS. I have turned over from amadeus to destinity and i feel very comfort with it. Pros I'm working Hotel Sarina as Guest Service Agent from last 7 months. All the guest check in and check out process is very smooth. There are no much more difficulties to run out this PMS as a GSA. We can easily splite the bill for individual guest. Also we can transfer bill from one room to another room very easily. Cons As we observe bill posting process is very easy. We can post profite wise bill post to separate tax and service charge. To creat a new reservation it falling us to continue to the end of the reservation as one by one step, as like to ensure the number of pax, conpaly name,market segment, room tariff, as well as room allocation also. Review Source VR Verified Reviewer Senior Executive Sales Hospitality Used the software for: 2+ years ### "Smarter Software for Hotelier!" September 12, 2020 5.0 In one sentence friendly and easy to work. You don't need to learn from the expertise, need to open the software ans just follow the command. As everyone know hospitality industry is linked up with OTA channel. Destinity gives me the perfect working environment with OTA. When individual travel booked the room via Booking.com and Expedia,its direct hits on Destinity. So their is no chance to loose the booking any more. Another best part of this software is inventory, if i need anythings then i can easily inform the concern department by using destiny. Its automated i just need to select from my inventory then the store determent will informed this employee need this item for his/her using. Actually this software will give you the smarter working environment. Pros I just like this software features and smoothness of its working style. Cons Being a sales person in hospitality industry i just like this software.I can easily input my client database, can input my sales call details. Find company wise productivity. This software giving me all details like daily , weekly and monthly. When i came to my office and just open Destinity then i can get the whole summary of today and weekly activities. This software gives us lots of reports but as a sales person i don't need all reports, i just need few reports like daily booking report, departure reports, agents and company report. So for a sale person don't need any kind of manual worksheet. We can make our sales life smooth by using Destinity. Review Source Md. Habibur R. Team Leader- Reservation Hospitality Used the software for: 2+ years ### "Wonderful Revenue Management and Reservation System" September 12, 2020 5.0 My experience is great during the use of Destinity. This PMS is very much smooth and user friendly. From this PMS you will get all hotel operation solution, Destinity have all modules and tools for smooth the operation. Pros I am the team leader of Reservation department in a five star hotel and I am managing the Destinity last two years. I like the most features of Destinity are inserting the individual reservation and group reservation is very smooth and very quick. Specially the guest profile management and reservation management are very much user friendly. I found that the system is very much smooth of find out the daily reporting, monthly reporting and yearly reporting. Also I would like to say that the revenue management and OTA management are very much user friendly & easy to manage. Lastly I would say that their support team are very much helpful and cooperative. Cons I like the Destinity very much but need to develop the social media, like need to add more tutorial in YouTube for solving out the any difficulties. Review Source Md Anwar H. IT Manager Hospitality Used the software for: 1-2 years ### "Excellent Hotel Solution" March 6, 2019 5.0 We are managing our entire hotel operation using this software. It's really good then other PMS and this system have a lots of feature and integration like : booking engine integration, Key Card Integration, PABX Call Capturing Integration, OTA and GDS Integration. It's really amazing it cover entire hotel operation, it's good and best ever PMS system using experience with Destinity. Pros I like Destinity Hotel Management System as that have a lots of feature to manage overall Hotel Operation Very Easily. And their support and solution team is really so brilliant, cooperative, and excellent specially Sithara and Buddhika is best. Cons Destinity Hotel Management System its a true and complete property management and in one software have all the module to do the smooth operation of Finance & Accounts, Front Office, Housekeeping, F&B Service, F&B Production and many other operational department. This software comes with complete hotel solution i like and I am highly recommend this software. Review Source VR Verified Reviewer Sr.Executive-Sales Hospitality Used the software for: 2+ years ### "Excellent Hotel Management Solution." June 24, 2021 5.0 In my own experience this is the best software.It will be the leading software in future. Pros As a sales Executive I am using this software for last 3 years. It helps me a lot to do my regular activities. This software is user friendly to me. i am very much used to with this software. Cons This is a good software but i think there is not enough tutorial in YouTube and google. If they include some online training then it will be more convenient for all. Review Source VR Verified Reviewer Reservation Executive Hospitality Used the software for: 2+ years ### "My Regular journey with Destinity " July 5, 2022 5.0 Pros This PMS system is system friendly. Easy to operate. Minimal errors in work time. Time consuming in a rush time . Cons Some time Group Rate is should to do fixed manually . Review Source Emran S. F & B- Café In charge Hospitality Used the software for: 1-2 years ### "My daily job with Destinity" September 22, 2020 5.0 I mast say this is best PMS for any kind of hotel to manage the restaurant. Over all it is very smooth and user friendly. All the features are organized in proper way and as updated as we need for regular use. Pros This is very first time to my career that I am using this Destinity PMS. Form the beginning to till now I loved all the features. I mostly like the bill posting system as it comes vat and taxes individually. Even needed we can easily removed the vat and taxes. I also like the feature of meal allocation and table reservation. To using the table reservation we can easily manage a huge crowd in simple way. Cons At the part of bill void its also easy to use. If we posted something wrong we do void the bill normally. Review Source MC Md.Faisal C. IT Executive Hospitality Used the software for: 2+ years ### "Best Solution for Hotel Operation " April 19, 2021 5.0 I love to use this PMS and love to give training to my associates. Pros As IT executive i have working for the same property from last 2 years. I found a huge challenges and solution as well. Its very easy to make any new iteams over the PMS. It also easy to get access creating any of the operational Modules. Cons Very easy to create new ID and added up any of the restaurant menu even mostly adoptable to control the inventory Reason for choosing Destinity It is very user friendly Switched from [OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/) As i got job in another company Review Source Md Forhadul Islam S. Sales Executive Hospitality Used the software for: 1-2 years ### "Quick Check out Experience" October 11, 2020 5.0 I'm happy to work with Destinity. It's very easy to use. Pros This software has a nice feature that is Quick Check-out. It will help when Check-out a group and as well as a normal Check-out. Cons As a user, I like this software but few things need to update. As like company profile page should have another feature which salesperson is assigned for this company. It will easy to know that this company is taking care of by whom. Review Source VR Verified Reviewer Reservation Executive Hospitality Used the software for: 1-2 years ### "Excellent solution to Insert Reservations " April 6, 2021 5.0 I got Fall in love to using this in my Work place Pros I'm working in hotel Sarina for last two years and i have been using this same PMS. It’s very smooth to insert reservation specially for group reservation. In single Click we can confirm a big group. Cons Most often i love the PMS to Change the rate and meal plan. We can fixed tha rate individual day basis and also we can confirmed some day as room only Review Source NT Nafisa T. Reservation Manager Hospitality Used the software for: 1-2 years ### "Best and Excellent Hotel Management Solution" March 6, 2019 5.0 The reason to use Destinity to manage our entire hotel operation, this system very first modern automation system within the PMS, into a world renowned standard. In my 1 years of using this software, I see many of unique feature which actual business need which are completely fulfill the hotel business operation , and I strongly believed that this system is complete hotel management solution. Pros I can't explain it in one word, Destinity have a lots of feature I like this system all the feature. Cons It is very much user friendly. If I start saying with this software reservation process to check in checkout and accounting process every things is completely fine and very much easy to use. Review Source AA Akib A. Asst. Manager - Sales & Marketing Hospitality Used the software for: 2+ years ### "Best PMS for Boutique Hotels & Resorts." November 12, 2020 5.0 Over all experice is super. Its making hotelir life easly and dinamic. This softwer giving me ful support on my sales carreir. This software is also making hotelier time. Pros We can easly mintian the guest racords. If amy guest uaed our hotel last year this month then we can easly find out the guest data base. Easy to access, secure data base, easly find out the sales call report. Cons Everything is allright, for new user need make few videos and need to upload in Youtube. Review Source MK Montasir K. Executive Sales and marketing Hospitality Used the software for: 1-2 years ### "User friendly" November 3, 2020 5.0 From my first day i am using Destinity as a hotel sales person. This software helps me with my daily tasks and makes everything easy for me. This is very easy to use and the output of every report is very clean to understand. From making reservation to making revenue report Destinity will be my first choice because its been smooth and user friendly. Pros This software is user friendly and easy to use. The user interface is helpful even someone is new user who is using this for the first time. Cons Sometimes i find same options are in different places which i think makes it little slow but it works fine with it even. Actually i mostly like this software for my daily use. Review Source JJ JABIR J. FRONT OFFICE TRAINEE Hospitality Used the software for: Less than 6 months ### "Excellent Front Office Solution for Trainee" February 19, 2021 5.0 My overall experience is excellent while browsing Destinity in regular basis. It help me a lot to increase my front office skills . I can handle several guests within short period of time without any hassle. We can work with all the guest complains accordingly to using this PMS. Pros I have been using this PMS from last two months . I get adjust with this PMS very smoothly within short time. It has all the features which are required as a trainee .I love to use it specially the process of check in and check out .Room allocation part of this PMS very user friendly Cons As a trainee what I observed this PMS don't have tutorial on YouTube .We prefer to provide some videos regarding this PMS will be really helpful for beginner . Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.