# AYS software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AYS software the right Computer Repair Shop solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182287/At-Your-Service-Repair-Centre/reviews --- AYS software 4.3 (7) [View alternatives](https://www.capterra.com/p/182287/At-Your-Service-Repair-Centre/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of AYS software Ease of use 4.6 Customer Service 4.4 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NW Nathan W. Owner/Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "AYS is a great off-the-shelf product than fullfilled almost all our needs....." May 4, 2020 4.0 Satisfied! Pros The software has a lot of inventory and repair databases features built into the system that can be turned on and off easily as needed. It’s a very intuitive software to use. Customer service is great...!! Cons There are no major complaints with the software or company. There are a few additional features we would love to have that are specific to our company, but to get these features we would have to pay to have a programmer or software development firm handsomely to customize a product for us. However, AYS’s team has put into play some of the features we have requested over the years. Reason for choosing AYS software Our company uses QuickBooks for invoicing and monitoring the financial flow of our company. However, QuickBooks is not an ideal software, or better stated: is not designed for inventorying parts or equipment to be serviced. We searched far and wide and no product evenly remotely came close to meeting our needs. Honest assessment - no PR-campaign hype. Review Source JG Jeff G. President Facilities Services Used the software for: 2+ years ### "AYS Software" April 27, 2020 5.0 The best. I would not be able to run the company without AYS and Quickbooks Pros I like the way that AYS uses Modules that you can allow or block users from. I like the way that AYS tries to be as generic as possible allowing us to use it the way that is best for us. Quickbooks exporting I really like the ability to customize the statuses and the flow of the statuses. I like the way that we are able to customize the service codes I like the ability to attach files to an RO Cons When we return a unit to a customer unrepaired we have to manually remove the pricing instead of AYS doing it for us. New employees sometimes send a unit back unrepaired with a repair price still attached to the invoice which can startle the customer. Reason for choosing AYS software At the time, it was the only product that was available that I was aware of. I believe it was 2004. Review Source FN Frank N. Shop Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "my reciew" March 8, 2023 3.0 not good to use in a truck and trailer shop Pros easy to learn............................... Cons reports for each unit, no calendar, it is made for a camera repair shop not a semi truck and trailer repair Reason for choosing AYS software it was already in use Switched from [MIR-RT](https://www.capterra.com/p/84953/MIR-RT/) Is better for a shop Review Source TW Tracy W. Service Supervisor Machinery Used the software for: 2+ years ### "Personalization of Functions" April 27, 2020 4.0 Have been using AYS prior to 2006 and have only had one real problem with software, we out grew our version, and lost some data due to a crash. Pros I can keep track of our entire service team and the progression of the repairs with all four of our locations. Cons We have customized alot of the service status which makes the general reports obsolete. Would like the ability to make reports to match our changes without having to go thru AYS support and paying for the changes. Reason for choosing AYS software the ease to integrate all our locations onto one database and overall functionality. Review Source MR MIKE R. Owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "The only real software for service based business" April 30, 2020 5.0 Exactly what I was looking for. Great customer support. Pros This was the only software I found after trying out a dozen or more softwares that suited my electronic repair business. Keep up the great work AYS. Cons Waiting for 4.0 to arrive. Long wait. I know the team is working hard on this already, Alternatives considered [Digital Wrench](https://www.capterra.com/p/123477/Digital-Wrench/) Reason for choosing AYS software Better suited to my needs, very thorough. Review Source RJ Rusty J. Service center supervisor Automotive Used the software for: 2+ years ### "MAC review" April 21, 2020 4.0 we moved from a manual process done on paper. AYS has streamlined the process and made us more efficient. Pros ease of use. ability to customize to fit the business. Cons inability to create custom reports on the fly. Review Source WF Wellington F. conferente Oil & Energy Used the software for: Less than 6 months ### "Funcionalidade" July 12, 2021 5.0 A minha experiência foi muito boa no meu primeiro acesso Pros O layout é de fácil entendimento e a visualização é excelente. Cons Precisa haver cores mais quentes para a identificação das funções. Review Source Similar Products Featured ## Related categories [Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.