# PostalMate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PostalMate Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/182299/PostalMate

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# 

 PostalMate Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PostalMate

## What is PostalMate?

Shipping management tool that helps businesses with international shipping, rate management, delivery notifications, and more.

## What is PostalMate used for?

[Shipping](https://www.capterra.com/shipping-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$85

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PostalMate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pcsynergy.com&name=PostalMate)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PostalMate

4.9 (8)

VS.

[4.6 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$85

Per Feature, Per Month

Starting Price

$14.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (8)

Ease Of Use

4.5 (919)

Value For Money

4.7 (7)

Value For Money

4.4 (769)

Customer Service

4.8 (8)

Customer Service

4.3 (766)

## PostalMate alternatives

[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (826)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

[Easyship](https://www.capterra.com/p/170399/Easyship/)

[4.3 (278)](https://www.capterra.com/p/170399/Easyship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170399/Easyship/)

[View all alternatives](https://www.capterra.com/p/182299/PostalMate/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Air Shipping

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ship packages/goods by aircraft

Parcel Shipping

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and organize the shipping, tracking, and delivery of packages

Shipment Price Calculation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

Bills of Lading

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Freight Shipping

Shipping products/goods by land, sea or air

Import/Export Management

Management of inbound and outbound shipments in the context of international trade

PostalMate 7 features

Ship packages/goods by aircraft

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Shipping products/goods by land, sea or air

Management of inbound and outbound shipments in the context of international trade

Manage and organize the shipping, tracking, and delivery of packages

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

Manage and track orders being shipped to customers

Get Advice

We can help you find the software with the features you need.

Features

4.8 (8)

4.8

Based on 8 reviews

## Pricing

Value for money

4.7 (7)

Free Trial

Basic

$85.00

Per Feature,Per Month

Value for money

4.7 (7)

4.7

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (8)

4.8

Based on 8 reviews

## User reviews

Overall rating

4.9

Based on 8 reviews

Filter by rating

5(7)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GA

Gabriel A.

Store Manager

Package/Freight Delivery

### "PostalMate Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2025

Super user friendly, straight-forward, and the customer support team is very timely if you ever have any questions or need help setting up features.

Pros

It integrates with our FedEx & USPS accounts, making starting a pack and ship store more seamless!

Cons

We haven't figured out a way to pull up ProPack Estimates when guests come back and want to go through with the job so we have to start the Packing job from scratch each time. The Cashmate system that accompanies PostalMate sometimes is a bit dated and not as modern as some other Cashier systems out there but it gets the job done!

Alternatives considered

[Global Connect](https://www.capterra.com/p/128324/Global-Connect/)

Reasons for choosing PostalMate

The user interface was a bit more appealing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

President

Information Technology and Services

### "Great software and people"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 25, 2019

Pros

Lots of great people and customer support.

Cons

Nothing really, they have a great product.

Alternatives considered

[Global Connect](https://www.capterra.com/p/128324/Global-Connect/)

Reasons for choosing PostalMate

customer service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

MICHELE A.

OWNER

Package/Freight Delivery

### "GREAT PRODUCT FOR THE PRICE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2019

GREAT SUPPORT TEAM. GREAT SEMINARS FOR UPDATES AND TRAINING. EASY SYSTEM TO USE.

Pros

IT IS EASY TO USE. HAS LOTS OF VALUABLE REPORTS,. AWESOME SUPPORT TEAM

Cons

MY ONLY COMPLAINT WOULD BE THAT I WOULD LIKE IT TO AUTOMATICALLY RUN MAILBOX RENEWAL INVOICES DAILY.

Reasons for choosing PostalMate

THIS SOFTWARE WAS IN PLACE WHEN WE PURCHASED OUR PACK SHIP STORE. IT WAS VERY SIMPLE TO LEARN TO USE FOR SOMEONE WITH NO INDUSTRY EXPERIENCE. SUPPORT TEAM IS GREAT AT ANSWERING QUESTIONS OR GETTING BACK TO YOU. HIGHLY RECOMMEND THIS PRODUCT

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Judy N.

owner / operator

Package/Freight Delivery

### "Happy with PostalMate"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 14, 2019

I am happy with PostalMate

Pros

I like the ease of PostalMate. It's very user friendly so I can train a new employee relatively quickly.

Cons

There are some minor bugs that they need to figure out. Nothing major, but irritating.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Gurpal B.

Owner

Retail

### "Great software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2019

Great experience we been using this over ten years

Pros

I like this software because it’s make everything so easy.

Cons

It’s so easy to handle even new employees need couples hours training. Software does itself everything for you

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Ron C.

manager

Retail

### "Helps organize our shipping"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 21, 2019

Pros

Easy to use and great customer service when needed. Organizes our shipping for easy locating rates and times in transit. Regular updates that keeps us from guessing rate increases

Cons

I really can't thing of anything bad about this software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Customer Representative

Retail

### "PostalMate - Reliable Shipping Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 20, 2019

Pros

There are many things to like about this software, all your shipping services are integrated onto one platform. Shipping packages for your customers have been so much easier now that using PostalMate, you are easily given the cost breakdown of the whole shipment. Within seconds, you can make a shipping decision to your customer and provide them with services that will benefit you as a business as well as provide the most reliable service to the customer. I like that when you are given different carrier options, you are also shown the profit that the business will make from the different options. Along with that, this platform lets you store customer information for future shipping use.

Cons

Theres not much to dislike about this software. One thing I can say is that sometimes it did become little slow, which might be an issue if you have multiple customers waiting in line

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kristina J.

JRSC Express Manager

Printing

### "One Stop Shipping and POS Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 27, 2019

PostalMate is a one stop shop for running a packing and shipping store. It doubles as a shipping system and a POS system. You can use it to run the whole store. Shipments are easy imported to the POS for sales, as well as being able to add other products to the sale. You can keep track of customers and their information very easily. It also allows you to add in mailbox rental. Which is a great addition. There are updates for the software all the time which keeps it up to date with the ever changing world. As well as excellent customer service and webinars almost weekly to keep everybody informed on the new features and aspects of the software and the business.

Pros

I love the ease of use that PostalMate offers. Simply read what is on the screen and you are on your way to shipping a package or handling a drop off. Once you have the software set up with all of your correct settings and rates, it is very simple to use. Even someone who has not had much experience with it can easy complete a sale.

Cons

There are a few little things that I would change with the software. Nothing major, but just a few things that I don't personally like. Such as the way the pro packing section is set up, and the way that you search into certain things like past sales and statistics.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/182299/PostalMate/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)