# PostalMate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PostalMate the right Shipping solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182299/PostalMate/reviews --- PostalMate 4.9 (8) [View alternatives](https://www.capterra.com/p/182299/PostalMate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PostalMate Ease of use 5.0 Customer Service 4.8 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristina J. JRSC Express Manager Printing Used the software for: 6-12 months ### "One Stop Shipping and POS Software" January 27, 2019 5.0 PostalMate is a one stop shop for running a packing and shipping store. It doubles as a shipping system and a POS system. You can use it to run the whole store. Shipments are easy imported to the POS for sales, as well as being able to add other products to the sale. You can keep track of customers and their information very easily. It also allows you to add in mailbox rental. Which is a great addition. There are updates for the software all the time which keeps it up to date with the ever changing world. As well as excellent customer service and webinars almost weekly to keep everybody informed on the new features and aspects of the software and the business. Pros I love the ease of use that PostalMate offers. Simply read what is on the screen and you are on your way to shipping a package or handling a drop off. Once you have the software set up with all of your correct settings and rates, it is very simple to use. Even someone who has not had much experience with it can easy complete a sale. Cons There are a few little things that I would change with the software. Nothing major, but just a few things that I don't personally like. Such as the way the pro packing section is set up, and the way that you search into certain things like past sales and statistics. Review Source GA Gabriel A. Store Manager Package/Freight Delivery Used the software for: 6-12 months ### "PostalMate Review" April 9, 2025 5.0 Super user friendly, straight-forward, and the customer support team is very timely if you ever have any questions or need help setting up features. Pros It integrates with our FedEx & USPS accounts, making starting a pack and ship store more seamless! Cons We haven't figured out a way to pull up ProPack Estimates when guests come back and want to go through with the job so we have to start the Packing job from scratch each time. The Cashmate system that accompanies PostalMate sometimes is a bit dated and not as modern as some other Cashier systems out there but it gets the job done! Alternatives considered [Global Connect](https://www.capterra.com/p/128324/Global-Connect/) Reason for choosing PostalMate The user interface was a bit more appealing. Review Source VR Verified Reviewer Customer Representative Retail Used the software for: 1-2 years ### "PostalMate - Reliable Shipping Service" April 20, 2019 5.0 Pros There are many things to like about this software, all your shipping services are integrated onto one platform. Shipping packages for your customers have been so much easier now that using PostalMate, you are easily given the cost breakdown of the whole shipment. Within seconds, you can make a shipping decision to your customer and provide them with services that will benefit you as a business as well as provide the most reliable service to the customer. I like that when you are given different carrier options, you are also shown the profit that the business will make from the different options. Along with that, this platform lets you store customer information for future shipping use. Cons Theres not much to dislike about this software. One thing I can say is that sometimes it did become little slow, which might be an issue if you have multiple customers waiting in line Review Source VR Verified Reviewer President Information Technology and Services Used the software for: 2+ years ### "Great software and people" October 25, 2019 5.0 Pros Lots of great people and customer support. Cons Nothing really, they have a great product. Alternatives considered [Global Connect](https://www.capterra.com/p/128324/Global-Connect/) Reason for choosing PostalMate customer service Review Source MA MICHELE A. OWNER Package/Freight Delivery Used the software for: 2+ years ### "GREAT PRODUCT FOR THE PRICE" September 20, 2019 5.0 GREAT SUPPORT TEAM. GREAT SEMINARS FOR UPDATES AND TRAINING. EASY SYSTEM TO USE. Pros IT IS EASY TO USE. HAS LOTS OF VALUABLE REPORTS,. AWESOME SUPPORT TEAM Cons MY ONLY COMPLAINT WOULD BE THAT I WOULD LIKE IT TO AUTOMATICALLY RUN MAILBOX RENEWAL INVOICES DAILY. Reason for choosing PostalMate THIS SOFTWARE WAS IN PLACE WHEN WE PURCHASED OUR PACK SHIP STORE. IT WAS VERY SIMPLE TO LEARN TO USE FOR SOMEONE WITH NO INDUSTRY EXPERIENCE. SUPPORT TEAM IS GREAT AT ANSWERING QUESTIONS OR GETTING BACK TO YOU. HIGHLY RECOMMEND THIS PRODUCT Review Source RC Ron C. manager Retail Used the software for: 2+ years ### "Helps organize our shipping" July 21, 2019 5.0 Pros Easy to use and great customer service when needed. Organizes our shipping for easy locating rates and times in transit. Regular updates that keeps us from guessing rate increases Cons I really can't thing of anything bad about this software Review Source GB Gurpal B. Owner Retail Used the software for: 2+ years ### "Great software " July 23, 2019 5.0 Great experience we been using this over ten years Pros I like this software because it’s make everything so easy. Cons It’s so easy to handle even new employees need couples hours training. Software does itself everything for you Review Source JN Judy N. owner / operator Package/Freight Delivery Used the software for: 2+ years ### "Happy with PostalMate" August 14, 2019 4.0 I am happy with PostalMate Pros I like the ease of PostalMate. It's very user friendly so I can train a new employee relatively quickly. Cons There are some minor bugs that they need to figure out. Nothing major, but irritating. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.