--- title: "SocialBu Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SocialBu the right Social Media Management solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/182335/SocialBu/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- SocialBu 4.5 (77) [View alternatives](https://www.capterra.com/p/182335/SocialBu/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of SocialBu Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews ig ibrahim g reklam yazılım firmasıInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “I can quickly plan my Instagram accounts and it allows me to manage more than 100 Instagram accounts at the same time.“ August 25, 2025 AW Amy W Owner, content creator, writer, hostPublic Relations and Communications, 2 - 10 employeesUsed the software for: Less than 6 months. “The menus/navigation is not super intuitive.“ September 21, 2025 Dr Oliver J FounderEducation Management, Self-employedUsed the software for: Less than 6 months. “The ability to set up queued posts is another impressive feature that helps streamline the content scheduling process.“ February 23, 2026 RF Rebecca F OwnerTransportation/Trucking/Railroad, Self-employedUsed the software for: I used a free trial. “I lost connection so many times on every connection I had and then I was charged $190.00 when I didn’t want the product after my free trial period.“ October 17, 2023 BJ Berat J CeoEntertainment, 2 - 10 employeesUsed the software for: Less than 6 months. “The most that I like about is that is very easy to use it has good interface and if you post on facebook with link in comment you have option to write different comments on multiple pages in one post“ August 20, 2026 NH Nicole H COOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “It is not a friendly calendar.“ September 17, 2025 VȘ Viviana Ș editorial secretaryMedia Production, 2 - 10 employeesUsed the software for: 6-12 months. “It helps me every day to plan social media posts for multiple accounts and shorten my time with these tasks at my job.“ September 22, 2025 Zoe J Senior Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “We originally got socialbu to publish IG stories, but this no longer works and the non-direct Instagram connections keep breaking so we've had to connect them directly.“ January 9, 2023 ## Showing most helpful reviews Showing 1-25 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Olena K. Account Executive Venture Capital & Private Equity Used the software for: Less than 6 months ### "Great platform for social media posts scheduling" May 12, 2026 5.0 Pros SocialBu is a great platform and it fits all our needs. We use it for scheduling and managing social media. It is very simple, very straightforward. It's quick and easy to navigate. We had the best experience connecting all our social media accounts in just a few minutes. And the cost is very reasonable. Cons It sometimes disconnects our X account and we need to reconnect it, but it really happens very rarely. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) This is cheaper and provides the same result. Review Source AW Amy W. Owner, content creator, writer, host Public Relations and Communications Used the software for: Less than 6 months ### "Bang for your small business buck!" September 21, 2025 4.0 SocialBu is a lifesaver for me as a small business. I have used HootSuite as a professional communications specialist/social manager and didn't realize how astronomical the price is for that platform now. I used ChatGPT to analyze affordable social schedulers and SocialBu was top rated and I have to agree. Thank you for providing a very helpful tool at such a realistic price point. You are helping small businesses everywhere by remaining affordable! Pros SocialBu is a workhorse of a platform and a stellar value for money at its very reasonable price point. It's super easy to use and is especially useful for small businesses and solo creative projects like the podcast I just launched. I am really impressed with all of the platforms it can be paired with as well. Cons The user interface is a little bit clunky and sometimes it takes me a while to find what I am looking for. The menus/navigation is not super intuitive. I forget where different features live and the words used on the menus don't always jog my memory so I end up clicking through everything until I see a screen I recognize as being the one I am looking for. Sometimes accounts randomly become disconnected and don't seem to be able to be reconnected without deleting them from SocialBu and re-adding. Alternatives considered [SocialBee](https://www.capterra.com/p/210359/SocialBee/) Reason for choosing SocialBu ChatGPT said SocialBu had better ratings and was an easier UI to figure out for time saving purposes. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) I had used HootSuite as a professional when my employer paid for it back in 2019-2022. Had no idea how expensive they got so it was a no-go for me as a new small business. Review Source BJ Berat J. Ceo Entertainment Used the software for: Less than 6 months ### "The best Social Media Manager " August 20, 2026 5.0 My experience is very good with SocialBu, even if you have any issue or trouble the support is very responsive and helpful. Pros The most that I like about is that is very easy to use it has good interface and if you post on facebook with link in comment you have option to write different comments on multiple pages in one post Cons I dont have any dislike about SocialBu, everything I need its included in this app, the interface is very simple and easy to use. Review Source Zoe J. Senior Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Good for what it is " January 9, 2023 3.0 Pros It's better than other tools for LinkedIn, but there are some additional LinkedIn features it could benefit from e.g. selecting the image preview for links, tagging - I know some of these features are being worked on and it would be good to see them come to fruition.Scheduling twitter threads is also a great feature on socialbu.It's a good tool for how relatively inexpensive it is. There is also has a mass uploader if you're looking for an easy way to schedule lots of content. Cons The jump between the super to supreme plan is huge for a small marketing agency; I've been asked to leave a review in order to get more accounts added to our plan.We originally got socialbu to publish IG stories, but this no longer works and the non-direct Instagram connections keep breaking so we've had to connect them directly.For our client accounts which are led by Instagram/Tiktok, we prefer Later as it's more visual. Review Source GM Gaurav M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Agency-grade social media management at a fraction of the price" July 9, 2026 5.0 As a marketing agency handling social media for multiple clients, we needed a tool that could juggle several brands without enterprise pricing. SocialBu has been exactly that. We schedule and plan content for all client accounts from one calendar, and the team collaboration features (drafts, approvals) keep everyone aligned before anything goes live. Pros The value for money is unbeatable, we get multi-account management, a clean scheduling calendar, and team workflows for less than what competitors charge for a single brand. Connecting client accounts takes minutes, switching between them is effortless, and the approval flow means clients sign off on posts without endless email threads. It's saved our team hours every week. Cons Nothing significant so far, it does everything we need at this price point. Would love slightly deeper analytics for client reporting, but the core scheduling features more than make up for it. Review Source SD Shaun D. Producer Entertainment Used the software for: 2+ years ### "Excellent Service, Excellent Price, Solid Roadmap!" June 12, 2025 5.0 Overall, I am quite satisfied with SocialBu. The cost to benefit ratio is fairly balanced, and their constantly updating platform means many of the features you might want right now are likely to appear in the future. Their customer service is quick to respond and help find solutions to bugs and solutions. Disclaimer: Back in 2023, I was forced to move my social media activity to another platform when the SMMS I had been using cut support for the primary platform I was using at the time. While searching for a suitable alternative, a SocialBu rep reached out to ask questions about what I needed, present some of SocialBu's features, and offer a one-time discount to try it out. I've stuck with them ever since! Pros 1) Customer service. They're generally quick to respond to address bugs and problems you're having with your account. They'll also follow-up to make sure the issue didn't crop up again. That takes top marks in my book. 2) For what you pay, you get quite a lot of features and options. 3) If what you need is a system that can schedule to multiple accounts with the option to customize for each account, this does precisely that. It also has a solid queue system to make it easier to schedule content for high-performance users. 4) Most of the features are fairly easy to use, including the browser extension. Once you understand what SocialBu can do, it's pretty easy. 5) It works as described pretty much all of the time. I can't recall if the system ever went down in the 2+ years I've used it. 6) The roadmap is solid and the community requests section nets meaningful results. Smaller features are likely to happen pretty quickly. More complicated ones might take a few months. But if the community wants it, they'll get it done. Cons 1) It isn't as feature rich as some of its competitors, but it's also half the price of some of its competitors. This is not a problem for me as an individual user who manages social media for a podcast as a hobby. I don't know if it would affect folks who need this system as a business solution, so do your own research. 2) The app, in my opinion, still needs a little work to iron out the kinks. It works, and it's fine, but it's not quite as smooth as it could be. Switched from [SmarterQueue](https://www.capterra.com/p/187198/Smarterqueue/) At the time, SmarterQueue had cut support for Twitter, which was the primary platform for my podcast. I needed to replace SQ's features with something comparable. While SocialBu works a little differently than SQ (it's Queue system isn't quite as intuitive and quick to set up), it does what I needed it to do. The initial setup might have taken longer than it did with SQ, but once it was set up, SocialBu worked. Beyond that, I honestly can't complain. Its other features are solid, and I don't know that I'd go back to SmarterQueue at this stage even if Twitter isn't a platform I need anymore. Review Source Response from Glaxosoft June 19, 2025 Thank you for your detailed review. Glad to know you like it. JP John P. Owner Education Management Used the software for: Less than 6 months ### "PURCHASE SOCIALBU and You will thank yourself." August 21, 2025 5.0 The best tool I have used as of the moment! Best in pricing, unlimited posting, easy posting process and trustworthy management. Pros The pricing and the unlimited posting are great features of SocialBU. Ease of use is also great! This is definitely great for social media management and allows team collaboration! Cons I love SocialBU. They also have great support for roadmaps. I hope they just lower down the cost in the future when there are more subscribers. Alternatives considered [Planable](https://www.capterra.com/p/171744/Planable/) Reason for choosing SocialBu SocialBU is lower in price and offers unlimited posting and has 30 social media channels unlike others that are only 10 or lower. Switched from [Planable](https://www.capterra.com/p/171744/Planable/) Pricing is higher and offers no unlimited posting for mid-account tier (Pro). Review Source AM Allie M. Novelist Publishing Used the software for: Less than 6 months ### "This is your best option for social media scheduling!" March 19, 2025 5.0 I've only been with SocialBu for a week, but seriously, I was only on it for 10 minutes when I knew it was the right place for me.. and believe me, I've tried lots of them! Within an hour I'd built my queues and left my old social media scheduling platform. I haven't had any issues at all. Also, I want to give a shout-out to their customer service, who when had had an issue with needing more queues, got back to me immediately and we worked out a plan!! VERY interactive and helpful! Pros I like the queues, with evergreen content... so easy! It only took minutes to set up, and I didn't even need to watch any tutorial videos! I was able to just dive right in! Cons I have to be honest. So far, I haven't found anything not to like. In the interests of transparency, though, I should note I am an individual, not a business, and won't ever be using any of the more advanced features Alternatives considered [SmarterQueue](https://www.capterra.com/p/187198/Smarterqueue/) Reason for choosing SocialBu SocialBu had BlueSky, plus, it was strongly recommended to me, by a book promoter/marketer who uses it on a professional level. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) They changed their plan to professional only, at the end of this month. My book promoter suggested SocialBu, and I tried it, and was instantly hooked! I'm actually glad HootSuite is moving to professional, because I wouldn't have gone looking otherwise, and found SocialBu! Review Source Response from Glaxosoft March 20, 2025 thanks a lot for your words :) Jonathan F. Business Adviser Design Used the software for: Less than 6 months ### "F-CAD Socialbu use" February 5, 2026 5.0 Great so far - just expanding to the team now. Have a limited number of posts that we have done so fa. Pros Ease of creating and working together on posts AI generation of post images works really well Post scheduling perfect Cons Real need to allow admins to post to waiting approval so that other admins can approve -we have to do this outside the system right now Really needs a linkedin to twitter converter built in Alternatives considered [Buzzsprout](https://www.capterra.com/p/160459/Buzzsprout/) Reason for choosing SocialBu user experience - checked all the trials out Review Source Dr Oliver J. Founder Education Management Used the software for: Less than 6 months ### "A Great Social Media Management Platform" February 23, 2026 5.0 Overall, my experience with SocialBu has been largely positive. The platform's responsive customer support has been a standout feature, ensuring that any issues I encounter are promptly addressed. I appreciate the ability to manage a large number of accounts, which is a huge plus for anyone handling multiple social media profiles. The ability to set up queued posts is another impressive feature that helps streamline the content scheduling process. Pros Responsive customer support, Ability to manage a large number of accounts, Ability to set up queued posts. Cons Slightly too many features - would be better off focusing on features that are more used and removing the others. Review Source PM Pasquale M. Founder Marketing and Advertising Used the software for: Less than 6 months ### "A great social media management tool" June 5, 2020 5.0 Amazing experience! The product works very well without hiccups. Customer Service is very responsive and ready to help and answer any questions Pros This social media management tool has all the features we were looking for: client approval workflow, direct posting and scheduling of both Instagram posts and stories (plus a number of handy features like first comment on Instagram or first reply on Twitter), cost-effective plans with accounts split into teams and much more Cons One of the features that I would love to see is being able to create Instagram stories directly from the tool (along with adding GIFS, music, etc) rather than just scheduling Switched from [Sendible](https://www.capterra.com/p/130894/Sendible/) Sendible had become increasingly unstable. Every second day we would have to reconnect the Instagram accounts. It would also often give problems with posts not being scheduled. All considering the product didn't live up to its expectations and pricing Review Source Response from Glaxosoft June 11, 2020 Thanks a lot for your feedback. We will surely improve it and make it better. TH Tiffany H. Maketing Lead Health, Wellness and Fitness Used the software for: Less than 6 months ### "Some great qualities, and some great potential for streamlining :)" September 22, 2020 4.0 I feel enthusiastic about the platform, but wonder if it might be a newer product still. There seems to be a lot of potential, but still some finessing in the UX. Great for the pricepoint though :) Pros I love being able to community management all the channels from one place. I love being able to schedule Stories AND turn down the opacity to make tagging invisible -- GREAT idea. Cons Coming from Buffer, it was very intuitive to be able to schedule & editing the content to multiple channels at once. ie, enter the caption, select each channel, then edit each as needed. I find SocialBu a much more laborious process. As well, I don't believe that hashtags are working when I'm adding in multiples using the text option. We wanted to optimize the Stories across many hashtags. I haven't found that they're clickable when viewing the Stories, which makes me wonder if they're actually functional. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/) Reason for choosing SocialBu We've ended up using both services now, because of Buffer's post scheduling ease. Review Source Response from Glaxosoft September 24, 2020 Thanks a lot for your feedback. We are working to improve SocialBu and you will see new updates soon. LV Lawrence V. CEO Online Media Used the software for: Less than 6 months ### "Socialbu works" September 22, 2020 5.0 SocialBu works fine, fast and easy. The modern design of the site fits perfectly into my Windows 10 workflow. Pros SocialBu is software that is user-friendly. The dashboard is clear and modern in design. A big advantage is you can also schedule the video is the posts. And the shedule works great! Cons There is one point I don't like. Those are the tool tips, they can be removed as far as I am concerned. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/) Reason for choosing SocialBu Price, modern design and the number and which social media accounts can be connected. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) I want it to work quickly. And that I can upload video in good quality in the post. Review Source Response from Glaxosoft September 25, 2020 Thanks a lot for your feedback. It means a lot. We are working to make the experience better. DH Dan H. Developer Internet Used the software for: Less than 6 months ### "Great, easy to use product." September 22, 2020 5.0 Pros Interface is simple and straight forward. The product appears to be updated regularly and provides notices of changes in a non-intrusive way. Makes scheduling and planning posts rather easy. Post insights and monitoring work nicely and easily. Cons There is still a little more to grow, but the product is sound. To be able to bulk edit/delete scheduled posts would be nice (I may have missed where to do this). It would also be nice if it could recognize @ tags and attempt to add the tag link if available on each network. Alternatives considered [SOCi](https://www.capterra.com/p/173850/SOCi/) Reason for choosing SocialBu Price and other user reviews made it the strongest choice over others. Review Source Response from Glaxosoft September 25, 2020 Thanks a lot for your feedback. It means a lot. We will surely make it better for you. RB Ryan B. Admin Online Media Used the software for: 6-12 months ### "Great Support & Huge Time-Saver!" May 9, 2025 5.0 SocialBu has been an incredible tool for streamlining my social media workflow. As someone managing multiple accounts, the platform saves me significant time by allowing bulk scheduling instead of manual posting. Their support team is responsive and helpful, guiding me through any issues and clarifying subscription limits. The insights on performance and scheduling are valuable, making it easier to optimize content. Pros SocialBu has been incredibly helpful in resolving the issues I’ve encountered, providing clear guidance on where to go and valuable insights about my subscriptions and limitations. This platform is a true time-saver, especially for managing multiple social media accounts—no more posting one by one! Highly recommend for anyone juggling several profiles Cons Occasional delays in auto-posting, and analytics could be more detailed—but support is quick to assist! Review Source Response from Glaxosoft July 24, 2025 Thanks a lot for your feedback. YO Yaakov O. Founder Online Media Used the software for: 6-12 months ### "SocialBu is a Great social posting product with an API" November 29, 2024 5.0 SocialBu is a great! I mainly use it for the webhook integrations, which make automation with social networks seamless via API. it saved me so much time and really solves a real painpoint which most other solutions don't do. I Highly recommend it for anyone looking to streamline their social media management! Pros Their webhook integrations and API features are really helpful. Cons I still need to figure out the handling of an incoming comment for social networks. can't say that I fully understand how to do this perfectly yet. Review Source Response from Glaxosoft December 9, 2024 Glad to know our API is working for you. VR Verified Reviewer Developer Media Production Used the software for: 2+ years ### "Socialbu is a great to schedule social media posts via your own CMS" November 7, 2023 4.0 Pros Socialbu's integration with our content management system via webhooks allows our editors to share content on social media from a single dashboard. Cons Twitter integration for scheduling media may be better. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Using webhooks were the main thing for us. Review Source Response from Glaxosoft November 10, 2023 Thank you for your feedback. Looking forward to making SocialBu even better! KC Kate C. Social Media Manager Marketing and Advertising Used the software for: Less than 6 months ### "SocialBu Review from Socials Manager Kate" September 22, 2020 4.0 Pros The major factors that drew me towards use of SocialBu over other social media management/automation platforms are the features that SocialBu offers, which others don’t. This includes SocialBu’s ability to post stories automatically (no notification needed), to post video and carousel post, and their automation feature “if (this) than perform (that) action”. All of these features has made my life as a social media manager easier, and the content management for each of my clients more consistent, more reliable and more professional. Many of these features ensure we are able to make full utilisation of any social platform’s range of tactics, which has resulting in growth of sales and brand awareness as a result! Cons There are a few minor features I disliked about SocialBu. The process to add a new account seemed clunky - and this action was actually impossible to perform on the Chrome browser. Additionally, upload time of content can be slow, and bulk upload of content isn’t an option (at least for stories) - which means the process can be a little more tedious. Reason for choosing SocialBu Better value subscription prices. Review Source Response from Glaxosoft September 28, 2020 Thanks a lot for your feedback. It means a lot. Also, you can bulk upload stories: https://help.socialbu.com/article/123-bulk-uploading-stories BL Bronwyn L. xxxx Entertainment Used the software for: Less than 6 months ### "Exactly what I needed!" August 21, 2021 5.0 Pros Price was a big factor in choosing this software - very competitive compared to other options, but selected over others because of three things for the package selected: (1) number of profiles (2) Number of posts (3) Calendar view. On top of this, they also offer some limited analytics for the package I selected which none of the others did. Exceptional value for money and their customer service rocks! Cons They offer "hashtag suggestions" but this is really based on what caption you put with the post, and really, hashtags you could come up with on your own. I still use an external hashtag source to get mine. Would be nice if a service like this could be integrated into the app. Review Source Response from Glaxosoft August 26, 2021 Glad to know you like it. We are working to improve it for you. TJ Tanya J. Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Thank you SocialBu" April 4, 2024 5.0 Excellent! Thank you for great service and a great app! Pros The price, and value received! I also received perfect assistance from the team on email requests. Cons Not applicable to me, I havent had any problems Review Source Response from Glaxosoft April 12, 2024 Glad to provide you with value. Trying to be even better! RF Rebecca F. Owner Transportation/Trucking/Railroad Used the software for: I used a free trial ### "SocialBu did not refund me after free trial period" October 17, 2023 1.0 I would never recommend this product to anyone. It operates like total garbage and my experience with customer service has left me incredibly upset. Pros Absolutely nothing. I couldn’t believe many times my connections were somehow “lost” Cons This was the most useless experience I’ve ever had on any platform I’ve ever tried. I lost connection so many times on every connection I had and then I was charged $190.00 when I didn’t want the product after my free trial period. I contacted customer service and although my account was cancelled I was never refunded and I’m incredibly frustrated Review Source CP Carlos P. Director Computer Hardware Used the software for: 6-12 months ### "SocialBu Review" May 19, 2021 5.0 perfect for automatization Pros Easy implementation and RRS support for automation Cons Add multiple images + gps reference for instagram Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing SocialBu Price Review Source Response from Glaxosoft May 21, 2021 Thank you for your review. We have a new update coming soon that will make it even better. SLJ Shae Lisa J. Social Media Manager Marketing and Advertising Used the software for: Less than 6 months ### "SocialBu is Cool " September 23, 2020 5.0 So far, I have liked by service with SocialBu and would recommend to people. Pros I really enjoy using the software and the interface is user-friendly. Using this system is a time saver for my business. Cons When setting up accounts it can be frustrated because the software demands a lot from instgram but doesn't communicate quickly enough before changing the access code. The queue feature could be better. I'm not able to make an adjustments to texts for queued post. I would like be able to make each post a little different. Review Source Response from Glaxosoft September 25, 2020 Thanks a lot for your feedback. It means a lot. We are going to make it better for you for sure. MR Martyn R. Director Religious Institutions Used the software for: Less than 6 months ### "SocialBu Great product" May 13, 2024 5.0 Pros Easy to use great customer service. Initial setup was straightforward and I was scheduling posts straight away. Cons Had to understand bulk import but once explained it worked a treat. Reason for choosing SocialBu Ease of use - cost effective solution and support options. Review Source IM Ian M. Pastor Religious Institutions Used the software for: 6-12 months ### "SocialBu is beaut" September 23, 2020 5.0 Pros Easy to use and simple set up. I use the automation which works well. And responding is simple. Cons I am happy with the software. There is nothing I can think of. Review Source Response from Glaxosoft September 24, 2020 Thanks a lot for your feedback. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.