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SocialBu

Reviews of SocialBu

4.4 (52)
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Pros

  • Support is stellar, period. Regarding my integration need mentioned above, it was like having friends trying to help me out and that was an awesome experience.

  • But if you have great CS, that's what keeps the customers loyal and I'm happy that SocialBu's team answers my questions in a timely manner.

  • It was really easy to connect SocialBu with the social media channels I help manage. What drew me to trying it out was the ability to schedule Instagram Stories, everything else was a great bonus.

  • I love being able to community management all the channels from one place. I love being able to schedule Stories AND turn down the opacity to make tagging invisible -- GREAT idea.

Cons

  • I contacted customer service and although my account was cancelled I was never refunded and I’m incredibly frustrated.

  • An absolute waste of time and total frustration. You know it takes many hours for anything to come full circle to see if this type of a program works and when it does nothing...its the worst.

  • Its the worst false sense of security quite frankly to think something you pay fr actually does its job. Its crazy how people can sell this as non open siource product...this is a total WIP.

  • When setting up accounts it can be frustrated because the software demands a lot from instgram but doesn't communicate quickly enough before changing the access code.

Most Recent Video User Review for SocialBu

SEE ALL VIDEO REVIEWS
Video Review
Vendor ResponseBy Glaxosoft on December 14, 2023

Thank you for the Video review. Appreciate it!

SocialBu Review: It Works Very Well.

4.0
Posted on November 13, 2023POSTED BY:
Mehmet O. avatar

Mehmet O.

AdvisorMedia Production
Reviewer Source

Showing Most Helpful

Showing 25 of 52 reviews

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Eeva L. avatar
Eeva L.
Owner
Publishing, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 28, 2024

"The Best Social Media Management Tool I Can Hope For"

Overall: When I was looking for a new social media management tool after my old one raised its pricing to 3x my subscription, I tried ALL the social media management tools, trying to find one that will have the features I need at a reasonable cost. After a month of doing that, hands down, SocialBu surpassed them all. Their recycle feature alone makes them stand out from the rest and the number of accounts you can connect with their cheapest plan is more than what others are offering. In the beginning, there were features I needed that weren't there, but as I explained how these features impacted my word, they slowly implemented them in incremental upgrades! What business does that nowadays? They proactively ask for feedback and suggestions and listen to their customers' needs... and I believe that's crucial to the success of a business. It must know the different ways their customers are using their application. Very happy to be part of the SocialBu family and I highly recommend it. It's not just a tool but a partnership that listens and evolves with you.

Pros: SocialBu's automated posting feature is THE reason why I chose this social media management tool. With flexible options and the ability to recycle my posts and publish to all major social media platforms helps me be more efficient as a social media manager. Another is the top-notch support I receive from the team. They're there listening, but more importantly, they act on customer's suggestions and follows up to make sure I'm getting the features I need.

Cons: SocialBu has addressed all my suggestions. It's perfect for me now.

Switched From: eclincher
Reasons for Switching to SocialBu: eClincher changed the features in their subscription plans. Suddenly, the features I was paying for were no longer available unless I upgraded.

Vendor Response

By Glaxosoft on February 1, 2024
Thanks a lot for your feedback. We are working to make it even better!
Alison C.
Outreach coordinator
Non-Profit Organization Management, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 30, 2021

"Relaxing and clear interface, does exactly what I need"

Overall: I chose SocialBu as part of a trial of 4 different social media management sites. For the cost it had what I needed plus more (automation is something I'll be exploring next). Also the customer service is very rapid and helpful, seems to be a solid group of people who are straightforward with their answers. Using Socialbu is allowing me to expand our organization's outreach at only a tiny increase in cost, thanks to their nonprofit discount. So far so good. I love being able to post rapidly to Instagram stories from desktop.

Pros: As someone who uses multiple (30+) accounts for daily posts, I needed something that did not require multiple calendars for each account, which many competitors had. I needed the ease of use for posting to many places at once, and for accessing instagram easily without an extra app. I like most: the above listed things but also the predictive hashtags, option for first comment, easy interface.

Cons: That video thumbnails cannot be chosen, that's really it for now

Alternatives Considered: edgar, Loomly and Hootsuite
Reasons for Choosing SocialBu: Cost, clear interface, did what I needed, and they are working toward integrating newsfeed targeting whenever Facebook will allow this, and and they seem to be aware of how to advance and keep improving to work with Facebook's changes. Edgar had great customer service and training options, but we did not need their post suggestions or evergreen content option. What we are promoting just wouldn't go over well with them choosing our headlines. Also they required an app in order to post to Instagram and it felt like a hassle. A/B testing was cool, but Facebook business suite can already do that. Hootsuite was expensive and also had unnecessary features for us, as did Loomly. It turns out Socialbu and Facebook Business Suite is a good combination.
Switched From: Postcron
Reasons for Switching to SocialBu: They didn't work well with Facebook, all of our posts were lost on 3 different occasions, no predictive hashtags, team members had to have logins or admin rights to all accounts themselves, long route to post in Instagram, and they are just starting to seem outdated. No ability to track posts and assess what's working.

Vendor Response

By Glaxosoft on February 2, 2021
Thanks a lot for your feedback, Alison. It really means a lot. We will continue making SocialBu better for you.
Loren E.
IT/Administration
Entertainment, 1-10 employees
Used the software for: I used a free trial
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
January 10, 2021

"This Thing Does Not Work"

Overall: An absolute waste of time and total frustration. You know it takes many hours for anything to come full circle to see if this type of a program works and when it does nothing...its the worst. The entire point of this thing is so you can go on your merry way and do your work. Instead you have constantly check. You have to constantly try to get any attention with customer servioce. OMG. Its a huge battle. When ironocally, its a job like watching automatic sprinklers and these people have not grasped the automated factor that should be the spirit of this app or platform. I wasted days trying to get this thing to work. Let alone in any consistent way. Its the worst false sense of security quite frankly to think something you pay fr actually does its job. Its crazy how people can sell this as non open siource product...this is a total WIP)

Pros: I liked the thought of it working. The concept is great if it worked. There was nothing good about it because nothing worked. The only thing I could like is their description on their web site but that is a bold faced lie considering nothing works.

Cons: The cons are everything. There is no way, shape in you know what that any positive review here is real. If you tried to use this thing, you would laugh. It does not even come close to working. I have tried everything including trying it. Letting time go by after complaining over and over about how shotty it is. The thing barely saves. It barely posts anything let alone in any timely way. Its a crap shoot and you get so lucky if the thing posted.

Alternatives Considered: SocialPilot and Social Champ
Reasons for Choosing SocialBu: If it worked, it would be fine. It supposadly should do what we need it to do and honestly, its on us now...we feel like battered spouses trying it...leaving for a few days with the hope something gets fixed...try it again...same outcome and lack of any result...leave for a few days..try it again feeling the same way...you know what they say about doing the same stupid thing over and over...This has made me crazy....I cannot believe there is an element that sells products that literally do NOT work. It blows my mind that is even a thing...
Ama Y.
Marketing Manager
Marketing and Advertising, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 18, 2020

"Rising Star Social Scheduler"

Overall: Setup was fairly easy. Learning the platform was as well. It schedules my posts on time, and they look good. I am really enjoying growing with Socialbu

Pros: I love the IG story posting functionality, and private access to teams. Plus it is an affordable option. Their customer service is unmatched, they are quick to reply and are very helpful. They are always rolling out new features.

Cons: Response time, automations don’t always work. There are glitches that happen in browsers other than chrome. Plus it doesn’t integrate with Asana.

Alternatives Considered: Hootsuite
Reasons for Choosing SocialBu: It was more affordable, for the amount of accounts I have.
Switched From: Buffer
Reasons for Switching to SocialBu: I needed to schedule stories

Vendor Response

By Glaxosoft on November 21, 2020
Thank you for your review. Glad to know you like it. We will improve it more.
Selle E. avatar
Selle E.
COO
Marketing and Advertising, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 22, 2020

"It's Good and Getting Better"

Overall: It's been good. Fairly intuitive.

Pros: It posts to stories! A lot of platforms do not have this feature. The UI is lacking a bit but hopefully they work on it with time.

Cons: The UI could use some work. Most of the tools we've worked with in the past have a really nice UI, like zoho social, hootsuite or any of those others. No discovery area or content creation assistance.

Switched From: Zoho Social
Reasons for Switching to SocialBu: The fact that they could post to stories was a big selling point for us.

Vendor Response

By Glaxosoft on September 24, 2020
Thank you for your feedback. We are surely going to make it better.
Edward T. avatar
Edward T.
CEO
Marketing and Advertising, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2020

"Great app - ease and effective "

Overall: Amazing!

Pros: The ease to integrate into the social media channels and the smoothness of its operation. Other apps use to app some complications and troubleshooting; nevertheless, SocialBu is always functional, and I can strongly rely my business operations on it.

Cons: Wey the improvement of processes and increase of features. My interest goes beyond what the app can do today, but It is more about the road-map they have for it.

Reasons for Choosing SocialBu: The overall functionality, integrity and price
Switched From: Woofy
Reasons for Switching to SocialBu: Troubles, complicated and not always is functioning as they promise. It still being too premature and lack of consumers centric approach.

Vendor Response

By Glaxosoft on April 22, 2021
Thanks a lot for your review :)
Pasquale M.
Founder
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 5, 2020

"A great social media management tool"

Overall: Amazing experience! The product works very well without hiccups. Customer Service is very responsive and ready to help and answer any questions

Pros: This social media management tool has all the features we were looking for: client approval workflow, direct posting and scheduling of both Instagram posts and stories (plus a number of handy features like first comment on Instagram or first reply on Twitter), cost-effective plans with accounts split into teams and much more

Cons: One of the features that I would love to see is being able to create Instagram stories directly from the tool (along with adding GIFS, music, etc) rather than just scheduling

Switched From: Sendible
Reasons for Switching to SocialBu: Sendible had become increasingly unstable. Every second day we would have to reconnect the Instagram accounts. It would also often give problems with posts not being scheduled. All considering the product didn't live up to its expectations and pricing

Vendor Response

By Glaxosoft on June 11, 2020
Thanks a lot for your feedback. We will surely improve it and make it better.
Mary Beth W.
Marketing + Communications Manager
Non-Profit Organization Management, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 5, 2021

"SocialBu is an affordable, easy-to-use way to manage social media"

Overall: I have had a great experience with SocialBu. It meets all our needs for a social media posting platform, and I highly recommend it to colleagues.

Pros: SocialBu is extremely affordable for the nonprofit organization I work for, and the format is very clean and user-friendly. SocialBu allows us to tailor our posts for different social media platforms, and I appreciate being able to see all our scheduled posts laid out on the calendar.

Cons: Occasionally, posts will not be published, but this is usually a fault not of SocialBu but the different social media platforms. SocialBu's staff typically addresses this promptly.

Switched From: Hootsuite
Reasons for Switching to SocialBu: SocialBu was less expensive and offered us more features.

Vendor Response

By Glaxosoft on August 9, 2021
Thanks a lot for your feedback. We are looking forward to serving an improved version to you :)
Lawrence V.
CEO
Online Media, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 22, 2020

"Socialbu works"

Overall: SocialBu works fine, fast and easy. The modern design of the site fits perfectly into my Windows 10 workflow.

Pros: SocialBu is software that is user-friendly. The dashboard is clear and modern in design. A big advantage is you can also schedule the video is the posts. And the shedule works great!

Cons: There is one point I don't like. Those are the tool tips, they can be removed as far as I am concerned.

Alternatives Considered: Buffer
Reasons for Choosing SocialBu: Price, modern design and the number and which social media accounts can be connected.
Switched From: Buffer
Reasons for Switching to SocialBu: I want it to work quickly. And that I can upload video in good quality in the post.

Vendor Response

By Glaxosoft on September 25, 2020
Thanks a lot for your feedback. It means a lot. We are working to make the experience better.
Anna F.
Youth Program Administrator
Non-Profit Organization Management, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 28, 2020

"Simple & Easy to Use (Don't need bells & whistles)"

Overall: We are a small non-profit and got SocialBu as a lifetime deal. We are happy with its functionality, its ability to post to LinkedIn, which we are growing. We have several users and they all have been able to use SocialBu without much of a learning curve. Which is good, because we all wear many hats and have lots to do.

Pros: What I like most about SocialBu is that it is straight to the point with navigation and interface. I don't need 100 menus, I need something to WORK!

Cons: The way teams work, is a little confusing, but once I got the hang of realizing who was doing what, I had no problems.

Alternatives Considered: Amplifr and Hootsuite
Reasons for Choosing SocialBu: I felt SocialBu was the simplest choice and the price was really great for our small nonprofit budget.

Vendor Response

By Glaxosoft on September 30, 2020
Thanks a lot for your feedback. It means a lot to us.
Verified Reviewer
Advisor
Media Production, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 7, 2023

"Socialbu is a great to schedule social media posts via your own CMS"

Pros: Socialbu's integration with our content management system via webhooks allows our editors to share content on social media from a single dashboard.

Cons: Twitter integration for scheduling media may be better.

Switched From: Hootsuite
Reasons for Switching to SocialBu: Using webhooks were the main thing for us.

Vendor Response

By Glaxosoft on November 10, 2023
Thank you for your feedback. Looking forward to making SocialBu even better!
Zoe J. avatar
Zoe J.
Senior Marketing Manager
Marketing and Advertising, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
4.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 9, 2023

"Good for what it is "

Pros: It's better than other tools for LinkedIn, but there are some additional LinkedIn features it could benefit from e.g. selecting the image preview for links, tagging - I know some of these features are being worked on and it would be good to see them come to fruition.Scheduling twitter threads is also a great feature on socialbu.It's a good tool for how relatively inexpensive it is. There is also has a mass uploader if you're looking for an easy way to schedule lots of content.

Cons: The jump between the super to supreme plan is huge for a small marketing agency; I've been asked to leave a review in order to get more accounts added to our plan.We originally got socialbu to publish IG stories, but this no longer works and the non-direct Instagram connections keep breaking so we've had to connect them directly.For our client accounts which are led by Instagram/Tiktok, we prefer Later as it's more visual.

Jao O. avatar
Jao O.
Owner
Marketing and Advertising, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 26, 2023

" Swiss Army Knife for SMM"

Overall: Overall, my experience with SocialBu has been highly positive. It has not only streamlined our social media management processes but has also improved our ability to deliver results to our clients. With its vast feature set, we've been able to save time, engage with our audience more effectively, and gain valuable insights into our social media performance. While there was a learning curve, the benefits far outweigh any initial challenges. SocialBu has become a significant part of our digital marketing toolkit.

Pros: I was thoroughly impressed by SocialBu's versatility and its comprehensive approach to social media management. It truly feels like the Swiss Army Knife for Social Media Marketing (SMM). The platform's ability to schedule and publish content across multiple social media profiles in one place is a game-changer for efficiency.

Cons: While SocialBu is undoubtedly a robust tool, I did find a slight learning curve when initially setting up and configuring certain automation scenarios. The platform offers a wide range of automation possibilities, and while this is a strength, it can be a bit overwhelming for newcomers. However, with a bit of time and exploration, it becomes much more intuitive. It would be helpful if they provided more in-depth tutorials or onboarding resources to make the learning process smoother.

Vendor Response

By Glaxosoft on October 5, 2023
We're making SocialBu even better :)
Kate C.
Social Media Manager
Marketing and Advertising, Self-employed
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 22, 2020

"SocialBu Review from Socials Manager Kate"

Pros: The major factors that drew me towards use of SocialBu over other social media management/automation platforms are the features that SocialBu offers, which others don’t. This includes SocialBu’s ability to post stories automatically (no notification needed), to post video and carousel post, and their automation feature “if (this) than perform (that) action”. All of these features has made my life as a social media manager easier, and the content management for each of my clients more consistent, more reliable and more professional. Many of these features ensure we are able to make full utilisation of any social platform’s range of tactics, which has resulting in growth of sales and brand awareness as a result!

Cons: There are a few minor features I disliked about SocialBu. The process to add a new account seemed clunky - and this action was actually impossible to perform on the Chrome browser. Additionally, upload time of content can be slow, and bulk upload of content isn’t an option (at least for stories) - which means the process can be a little more tedious.

Reasons for Choosing SocialBu: Better value subscription prices.
Reasons for Switching to SocialBu: Primarily this switch was made with the hope of finding a “story auto post” feature.

Vendor Response

By Glaxosoft on September 28, 2020
Thanks a lot for your feedback. It means a lot. Also, you can bulk upload stories: https://help.socialbu.com/article/123-bulk-uploading-stories
Christopher M. avatar
Christopher M.
Marketing Manager
Automotive, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
2.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 26, 2022

"Great product for its price"

Pros: You can add up to 10 accounts without paying extra and easily Schedule post to them all at the same time.

Cons: New features and roadmap for new things are added / updated to slow. It seams like the team is a bit to small to follow the newest trends and whishes from users

Alternatives Considered: Brandwatch and Hootsuite
Reasons for Choosing SocialBu: the price

Vendor Response

By Glaxosoft on October 6, 2022
Thanks a lot for your review :) It means a lot.
Ruth P.
Founder
E-Learning, Self-employed
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
February 2, 2023

"One of the few very affordable options for re-posting evergreen content."

Overall: I want to like it and have a conflicted experience. The ease of use and ability to auto-post and even set up recurring posts seems like a set-and-forget solution, but this software requires constant babysitting to make sure that the account connections remain connected and that the posts actually go through. In the end I'm prepared to use it simply because of the evergreen 'Queue' feature, and this feature is rare in social media scheduling softwares on the lower-price point end of the scale. I ended up getting a lifetime deal and that made it more than worthwhile to do the babysitting of account connections. If you want set and forget and can afford the more robust softwares, then I would look elsewhere.

Pros: I liked that it offers the ability to set up reposting on a recurring schedule. The automation features are also great.

Cons: Failed posts due to regular need to refresh account connections - it felt constant and became prohibitive to the 'set and forget' ability of auto-scheduling.

Alternatives Considered: Later, CoSchedule Marketing Suite and Hootsuite
Reasons for Choosing SocialBu: evergreen 'Queue' feature

Vendor Response

By Glaxosoft on February 3, 2023
Thank you for your feedback. It'd be helpful if you can also share details about the disconnection issue to our support email, we will look into it and resolve it for sure!
Tiffany H.
Maketing Lead
Health, Wellness and Fitness, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
3.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 22, 2020

"Some great qualities, and some great potential for streamlining :)"

Overall: I feel enthusiastic about the platform, but wonder if it might be a newer product still. There seems to be a lot of potential, but still some finessing in the UX. Great for the pricepoint though :)

Pros: I love being able to community management all the channels from one place. I love being able to schedule Stories AND turn down the opacity to make tagging invisible -- GREAT idea.

Cons: Coming from Buffer, it was very intuitive to be able to schedule & editing the content to multiple channels at once. ie, enter the caption, select each channel, then edit each as needed. I find SocialBu a much more laborious process. As well, I don't believe that hashtags are working when I'm adding in multiples using the text option. We wanted to optimize the Stories across many hashtags. I haven't found that they're clickable when viewing the Stories, which makes me wonder if they're actually functional.

Alternatives Considered: Buffer
Reasons for Choosing SocialBu: We've ended up using both services now, because of Buffer's post scheduling ease.

Vendor Response

By Glaxosoft on September 24, 2020
Thanks a lot for your feedback. We are working to improve SocialBu and you will see new updates soon.
Gianina M.
Marketing Consultant
Marketing and Advertising, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 24, 2020

"Great software - easy, affordable, and responsive CS"

Overall: One of the most important factors to me is the responsiveness of customer service representatives. A few glitches, kinks, and cons are always going to be around no matter what software, those are understandable. But if you have great CS, that's what keeps the customers loyal and I'm happy that SocialBu's team answers my questions in a timely manner.

Pros: It was really easy to connect SocialBu with the social media channels I help manage. What drew me to trying it out was the ability to schedule Instagram Stories, everything else was a great bonus.

Cons: The software is great and the team behind it are very helpful, what I wish they would change is the ability to tag accounts on Instagram Stories using the Starter Plan. It will greatly help small businesses/firms like ours a great deal of time. Because I can't tag users/hashtags/etc, I need to manually post the stories that need tagging (which defeats the purpose of what drew me to the software). Other than that, I'm happy with it

Reasons for Choosing SocialBu: SocialBu has more features at a more affordable price
Reasons for Switching to SocialBu: The ability to schedule Instagram Stories

Vendor Response

By Glaxosoft on September 28, 2020
You can add hashtag, mention, or location to stories starting with the Standard plan. Thanks a lot for your feedback. It meant a lot.
Terri A.
NA
Marketing and Advertising, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 27, 2023

"Great product"

Overall: SocialBu is a great cost-effective way to schedule social media posts. You can work on multiple clients' accounts, and even create groups to collaborate with clients (so they can only see their accounts, not other clients).It's allowed me to sit down, hammer out tonnes of posts, then schedule them far into the future, so I can then sit back and relax. I no longer need to set alarms/calendar invitations to remember to post items.

Pros: I really like the ease-of-use with SocialBu. I like how the company has an easy form for me to suggest improvements and a transparent roadmap

Cons: I would like to tag on Facebook (already on the roadmap)

Vendor Response

By Glaxosoft on October 4, 2023
thanks a lot for your review!
Stéphane M.
CEO
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 24, 2020

"The go-to guys for my automated posting to Instagram"

Overall: Support is stellar, period. Regarding my integration need mentioned above, it was like having friends trying to help me out and that was an awesome experience. Besides that everytime I ask a question I receive a fully detailed answer that clears everything up. So valuable to me. Finally, during one of those conversations, I just found out about some of the technical things they are able to do ... and they don't even let people know about it.

Pros: SocialBu fulfills my need to automate posting on Instagram from an RSS feed. That's not a so common feature when browsing the competitors. It is reliable and works as clockwork. I had some specific need regarding integration and the support has been more than helpful to help me make it work. Actually I doubt I could have done it without them.

Cons: I would suggest that the queue (the place where the posts are stored before being published) be a little bit more flexible, meaning having the ability to edit the posts (those coming come from the RSS feed) before publishing or being able to change manually the order of the posts.

Vendor Response

By Glaxosoft on September 25, 2020
We are glad to have you with us. Thanks a lot for your feedback. It means a lot.
Carlos P.
Director
Computer Hardware, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
1.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 19, 2021

"SocialBu Review"

Overall: perfect for automatization

Pros: Easy implementation and RRS support for automation

Cons: Add multiple images + gps reference for instagram

Alternatives Considered: Hootsuite
Reasons for Choosing SocialBu: Price

Vendor Response

By Glaxosoft on May 21, 2021
Thank you for your review. We have a new update coming soon that will make it even better.
Lisa Renee J.
CEO
Publishing, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 6, 2021

"The BEST Social Media tool EVER!"

Overall: Grateful to be in a place where my social sites stay connected

Pros: OMG! The ability to manage all my social platforms in one place is priceless! You can even schedule posts for IG Stories.

Cons: I've been using Socialbu for 3 months. So far, there are no cons. I'm enjoying learning all the things SocialBu can do.

Alternatives Considered: Later, Planoly and Hootsuite
Reasons for Choosing SocialBu: One-stop-shop. All my platforms in one place
Reasons for Switching to SocialBu: Very expensive and my platforms always disconnected and my content did not post as scheduled.

Vendor Response

By Glaxosoft on July 7, 2021
Glad to know that SocialBu helped you. Looking forward to making it better for you!
Cynthia K.
Director
E-Learning, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 22, 2020

"Socialbu - good for small businesses"

Overall: This is allowing us to effectively manage our social media presence.

Pros: Easy to use, and can schedule stories and posts. Also schedules to linkedin which some competitors do not allow

Cons: Can't schedule posting dates in drafts which means you never know when a post is supposed to go up. Also, analytics are lacking. Would like to see Hootsuite level analytics.

Reasons for Choosing SocialBu: Socialbu allowed posting to linkedin and stories posting
Switched From: Later
Reasons for Switching to SocialBu: Because Later didn't allow posting to linkedin

Vendor Response

By Glaxosoft on September 24, 2020
Thanks a lot for your feedback. We are working to improve SocialBu.
Michael S.
Database Developer
Computer Software, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 22, 2020

"Good software, great support "

Overall: Overall it has been worth it and I plan on continuing using it.

Pros: Socialbu allows you to post to different social media accounts via a few different fully automate-able methods (such as via RSS feed). Once setup correctly, the software works reliably. The customer support is great and you can usually expect an email back within a few hours.

Cons: I wish there was a feature to automatically publish content to Instagram Stories and I sometimes have the issue of having content published on a queue that has previously been published, regardless of the fact that I set the publish limit to once per post. This only ever happened though when my automation did not go through to add posts to a queue, which led to there being no more post content, which then resulted in the queue recycling content I’ve previously posted.

Vendor Response

By Glaxosoft on September 25, 2020
Thanks a lot for your feedback. It means a lot. We are working to make it better.
Bronwyn L.
xxxx
Entertainment, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 21, 2021

"Exactly what I needed!"

Pros: Price was a big factor in choosing this software - very competitive compared to other options, but selected over others because of three things for the package selected: (1) number of profiles (2) Number of posts (3) Calendar view. On top of this, they also offer some limited analytics for the package I selected which none of the others did. Exceptional value for money and their customer service rocks!

Cons: They offer "hashtag suggestions" but this is really based on what caption you put with the post, and really, hashtags you could come up with on your own. I still use an external hashtag source to get mine. Would be nice if a service like this could be integrated into the app.

Reasons for Switching to SocialBu: Only 2 profiles offered and inability to have more than 5 posts scheduled at a time.

Vendor Response

By Glaxosoft on August 26, 2021
Glad to know you like it. We are working to improve it for you.

Video User Reviews for SocialBu

Listen to customers review their experience with SocialBu.
SocialBu Review: It Works Very Well.
Mehmet O. avatar
By Mehmet O.November 13, 2023