---
title: "Token of Trust Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Token of Trust Software - reviews, pricing plans, popular comparisons to other AML products and more."
source_url: "https://www.capterra.com/p/182340/Token-of-Trust/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Token of Trust Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Token of Trust

## What is Token of Trust?

Token of Trust's global trust platform provides merchants with PEP/Sanctions Checks, Document Checks, Facial Verification, Phone Verification, ID Record Checks, and Online Social Network Verification.

## What is Token of Trust used for?

[AML](https://www.capterra.com/aml-software/)[Identity Verification](https://www.capterra.com/identity-verification-software/)[Sales Tax](https://www.capterra.com/sales-tax-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Token of Trust alternatives

Highest Rated

[5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (17)](https://www.capterra.com/p/140814/Fraud-net-Guardian/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/)

Starting price

$28000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Token of Trust

Overview

### Which roles and teams benefit most from Token of Trust?

Token of Trust benefits founders, CEOs, owners, and presidents who need identity verification and trust controls for customer-facing operations. IT leaders and blockchain developers use it to manage secure verification workflows and technical integrations, while customer service, finance, product, and training teams handle user onboarding, compliance checks, and process documentation.

Answer based on 11 reviews

Overview

### What company size and specific industries is Token of Trust built for?

Token of Trust is designed for SMBs and serves accountants, law firms, insurance providers, and e-commerce businesses. It is a fit for organizations that need identity verification and trust-related workflows across professional services, financial services, and online retail operations.

Features and Usability

### What are the key features of Token of Trust?

Token of Trust offers identity verification and authentication features such as ID scanning, biometrics, liveness detection, multi-factor authentication, and access management. It also includes compliance and risk tools like AML compliance, KYC compliance, watch list screening, audit trail, transaction monitoring, and real-time alerts and reporting.

Integrations

### Which third-party tools and platforms does Token of Trust integrate with?

Token of Trust integrates with BigCommerce, NetSuite, Shopify, Shopify Plus, WooCommerce, and WordPress. These catalog integrations cover ecommerce, ERP, and content management platforms, giving Token of Trust connections across storefronts and business systems.

Getting Started and Support

### What training and onboarding options does Token of Trust offer?

Token of Trust provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material for self-paced review of features, setup steps, and product information.

Getting Started and Support

### What customer support options does Token of Trust offer?

Token of Trust offers email/help desk, phone support, and chat. No reviewer feedback is available on support quality, response times, or helpfulness, so support experience details cannot be described here. The listed channels suggest multiple ways for users to contact the team.

## Features

AI summary

Based on 209 AML reviews

Capterra reviewers point to these as the AML features buyers care about most:

-   **Identity Verification** (**71%** of reviewers rated this feature as critical)
-   **Data Verification** (**61%**)
-   **PEP Screening** (**66%**)

Token of Trust supports all three top-priority features: **Identity Verification**, **Data Verification**, and **PEP Screening**. Together, these capabilities help businesses confirm customer identities, check the accuracy of submitted information, and screen for politically exposed persons, allowing teams to reduce compliance risk and make onboarding decisions with more confidence.

Identity Verification

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Validating the identity of an individual or entity through verification of personal information or credentials

Data Verification

3.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Process of checking different types of data for accuracy to avoid errors or inconsistencies

PEP Screening

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

The process of conducting customer due diligence for any politically exposed person (PEP)

Fraud Detection

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify and prevent suspicious activity

Compliance Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

API

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Token of Trust 37 features

Verifies and confirms the accuracy of an address

A way for institutions and businesses to check the age of their customers/clients.

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Anti-money laundering compliance helps businesses uncover suspicious financial activity

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Researching and validating a person's criminal, educational, job or financial records

Track and analyse user behavior within a system or network

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Identify and prevent suspicious activity

Scan and validate an ID barcode

Validating the identity of an individual or entity through verification of personal information or credentials

Verify the identity, suitability, and risks involved with maintaining a business relationship

Identify different languages

Securely detect whether a user is a fake representation or a live human being.

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

The process of conducting customer due diligence for any politically exposed person (PEP)

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Securely stores data to prevent data loss or breaches

Monitor or audit historical and current transactions to analyze customer account activities

Guide new users to understand and become proficient in using a product or service

View and track activity related to an individual, transaction, etc.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.5 (10)

Free Trial

Basic

$25.00

Value for money

4.5 (10)

4.5

Based on 10 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (11)

4.6

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 10 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(8)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

CE

CEO

CEO

Used the software for: Less than 1 year

### "Easy ID Verification & KYC for Our Members and Providers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2022

The Token of Trust support staff are like Jedi masters of identity verification! They are very knowledgeable and responsive. The Token of Trust identity verification and KYC platform is easy to work with. We’ve used both their standalone products and their integration — both are excellent. I highly recommend Token of Trust for handling any Identity Verification requirements.

Pros

Token of Trust has provided an easy way to seamlessly validate and verify our providers and members. Their process keeps friction in the identity verification process to a minimum. Their system provides several integrated and external controls to assist with our healthcare compliance requirements. Token of Trust was easy to get implemented and their team has been very responsive and helpful along the way.

Cons

I can’t think of anything negative about Token of Trust. It’s a great solution for KYC, compliance, identity verification, and due diligence for members and physicians.

F&

Finance & Process Manager

Finance & Process Manager

Used the software for: Less than 1 year

### "My Only Regret Is Not Starting Sooner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 17, 2020

Before using Token of Trust, conducting KYC and AML on our members was daunting — our small team spent countless hours chasing down physical identity documents from our members, following up with them repeatedly, scanning documents, uploading and organising documents in a secure way to meet strict government regulations — all the while, creating headaches for our members. Now that we’ve switched to Token of Trust, all of these essential identity verification functions are handled within the platform and it’s easy to manage. It’s also convenient and easy for our members to use. And especially now, with social distancing and lockdowns due to COVID-19, we’ve been able to move forward with verifying our members from their own home in spite of this added obstacle. After switching to use Token of Trust, our verification turnaround time decreased to 1/30th of the time it previously took and we experienced a 587% total Return on Investment. Most of all, we have peace of mind knowing that KYC and AML is being handled safely and correctly.

Pros

We are a small team with limited resources, so being able to depend on Token of Trust to carry out a crucial part of our governmental compliance with the UK’s Anti-Money Laundering regulations and our company’s GDPR policy has been invaluable. I don’t know where we would be in the process of verifying our members without their service. Token of Trust offers a practical, comprehensive, easy-to-use interface for administrators and a convenient way for members to get verified.

Cons

Our Impact Hub location is based in the UK and our members have a high standard for privacy so KYC & AML as a whole has been difficult for us. But Token of Trust is extremely knowledgeable and tuned into European privacy regulations. They’ve allayed any fears we had related to privacy, reassuring us with prompt replies to our member's privacy questions along the way. They take many steps to protect users’ identity data.

CE

CEO

CEO

Used the software for: 1-3 years

### "Steer Clear! Try Age Checker . Net"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

December 7, 2023

Pros

If only it worked 100% of the time. Customer service is poor at best. We’ve had nonstop issues with them and now they just ghosted us on a conference call with our \[sensitive content hidden\] and general manager.

Cons

The simple fact that when you have a problem, they can’t seem to resolve it and their customer service is virtually nonexistent

Nayiem W.

Co-Founder / Blockchain Developer

Used the software for: 1-3 years

### "A turnkey international KYC/AML solution that our users love!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2019

Our company has been using Token of Trust for KYC/AML on our payments and rewards platform as well as for investors for over a year. We use their document verification, facial verification, online activity verification and reputation reports in customer due-diligence. We’ve explored other options that are sometimes more affordable, but we’ve always find that Token of Trust provides the best value.

Pros

Our users who get verified by Token of Trust like how simple the interface is and appreciate the security and privacy measures that are taken when handling their personal information. Our users are from all over the world and good international KYC/AML solutions are few and far between — Token of Trust stands above the rest.

Cons

Not much to dislike. Whenever we've had feature requests and ideas for improvement the Token of Trust team has always been really responsive — their product improvements moves along very quickly considering the robustness of the platform.

WG

William G.

Principal, Lead Instructor

Used the software for: 1-3 years

### "Best Value ID Verification"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 5, 2020

Token of Trust helps us stay compliant without any hassle. We use their identity verification product to stay compliant with various state laws regarding on-line courses and training we offer. We’ve been using the product for about a year and we’re able to verify our students with ease.

Pros

The product is reliable, meets all our compliance criteria, and their team is always on the ball. When we have questions, they’ve always been responsive and they know their stuff. I like that they’re based in the US and that it’s a reputable company that’s easy to get a hold of.

Cons

Sometimes our students don’t understand why they’re required to go through an ID Verification process. If Token of Trust could help us bridge that gap, it’d be really helpful. The only issue which hung us up was dealing with high security computer software at US Nuclear Installations. Understandable.

CA

Constantinos A.

Head of IT

Used the software for: Less than 1 year

### "Token of Trust has been the best KYC and AML system I've used and the customer service is impeccable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2021

The Token of Trust software saves time for the staff at our law firm and puts all of our KYC and AML compliance functions in a single, organized, and easy to use dashboard. Our firm relies heavily on Token of Token and it’s automation of due diligence workflows while onboarding new clients. Not only has Token of Trust freed up more time, but it has also helped increase the speed of onboarding new clients.

Pros

Easy to invite clients to get verified. Clients find the identity verification process to be quite effortless. Tracking the progress clients within the KYC and AML process is easy. The tools are very reliable and always do what we’d expect. Top notch customer service!

Cons

Given that Token of Trust is headquartered in the United States and that our offices are located throughout Europe and the Middle East, we initially had concerns about the company’s response time to support issues — we’ve had ZERO problems with this. Their customer success team is quick to respond when there have ever been any questions.

Sean A.

Owner

Used the software for: Less than 1 year

### "Finally an alternative option for online age verification!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 25, 2021

Over my experience has been amazing!

Pros

To say that support is epic would be an understatement. These guys are on it! They work really hard at having a superior product. The product just works and works well. I love that I have another viable option for online age verification. There was really only one other option. They worked well, but because they were the only place they never worked very hard. For my business, it is required to have age verification at checkout, so I would often get frustrated with the "other guys". TOT actually wants my business. I also like the pricing tier. At the end of the month, I am not hit with a massive bill because we have tons of repeat customers.

Cons

I am not a big fan of how cheery and upbeat \[SENSITIVE CONTENT HIDDEN\] is! lol. Just kidding. Honestly, I can't really think of a downside to TOT.

PR

President

President

Used the software for: Less than 1 year

### "Phenomenal support team! I always feel like their top priority"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2019

Our vacation rental platform chose Token of Trust because it offered all of the tools we needed to build more trust between renters and hosts. Not only does it satisfy our verification and security requirements, but it also helps our users feel more at ease when using our platform.

Pros

The Token of Trust support team is very attentive and has always been focused on making sure our company implements identity verification and trust solutions in the best way possible. They even give guidance on best practices other customers of theirs have success with. The support team has made a lot of recommendations on tools and techniques help us.

Cons

When we started working with Token of Trust, I remember wishing they had lower-price packages for early-stage businesses. Even though their solution is a little bit pricier than other options we came across, the Token of Trust platform does everything exactly as we need.

PS

Product Specialist

Product Specialist

Used the software for: Less than 1 year

### "Big Time-Saver After Switching to Token of Trust!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2021

I am very happy with Token of Trust! I was able to save hours of my time each day after switching from Bluecheck.me to Token of Trust. They’re easy to work with, super responsive, and very knowledgeable about compliance requirements in our industry.

Pros

I’m spending less time each day tracking down escalated cases and I’ve seen enough detail to know that Token of Trust is verifying and handling the due-diligence process on our orders properly. I previously had to spend a lot of time reviewing flagged and escalated cases, but now Token of Trust does that with a greater level of automation on Shopify. This is really important for our e-commerce business that needs to rapidly fulfill orders.

Cons

Getting started with Token of Trust took longer than it did with other verification companies. It wasn’t as turn-key as I had expected, but I can appreciate the thoroughness of their process because the product works better.

CS

Customer Service

Customer Service

Used the software for: 1-3 years

### "Token of Trust Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 30, 2022

Overall love them and our Rep is great

Pros

The ID verification is nice and they are okay with me sending ID photos in via email if the customer is not okay with it

Cons

Sometimes it is slow and will not find the customer and causes me to log out log back in and then it works and order numbers in the search only work half the time

[View all Reviews](https://www.capterra.com/p/182340/Token-of-Trust/reviews/)

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