# Token of Trust Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Token of Trust Software - reviews, pricing plans, popular comparisons to other AML products and more.

Source: https://www.capterra.com/p/182340/Token-of-Trust/alternatives

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# 

 Token of Trust Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Token of Trust

## What is Token of Trust?

Token of Trust's global trust platform provides merchants with PEP/Sanctions Checks, Document Checks, Facial Verification, Phone Verification, ID Record Checks, and Online Social Network Verification.

## What is Token of Trust used for?

[AML](https://www.capterra.com/aml-software/)[Identity Verification](https://www.capterra.com/identity-verification-software/)[Customer Identity and Access Management (CIAM)](https://www.capterra.com/ciam-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Token of Trust alternatives

Highest Rated

[Recognito](https://www.capterra.com/p/10020952/Recognito/)

[4.9 (23)](https://www.capterra.com/p/10020952/Recognito/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10020952/Recognito/)

[4.8 (26)](https://www.capterra.com/p/199701/Persona/reviews/)

Starting price

$250.00

Per User, Per Month

[4.8 (11)](https://www.capterra.com/p/10016561/FastPass-Identity-Verification-Manager/reviews/)

Starting price

Contact vendor for pricing

[Entrust IDV](https://www.capterra.com/p/200047/Onfido/)

[4.6 (30)](https://www.capterra.com/p/200047/Onfido/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/200047/Onfido/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Verification

3.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Process of checking different types of data for accuracy to avoid errors or inconsistencies

API

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Address Validation

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Verifies and confirms the accuracy of an address

Age Verification

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A way for institutions and businesses to check the age of their customers/clients.

Background Screening

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Researching and validating a person's criminal, educational, job or financial records

Compliance Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Token of Trust 44 features

Control and manage access to company resources

Verifies and confirms the accuracy of an address

A way for institutions and businesses to check the age of their customers/clients.

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Anti-money laundering compliance helps businesses uncover suspicious financial activity

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

The system can automatically recognize a user and/or device

Researching and validating a person's criminal, educational, job or financial records

Track and analyse user behavior within a system or network

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Protect sensitive data for digital privacy

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Identify and prevent suspicious activity

Scan and validate an ID barcode

Validating the identity of an individual or entity through verification of personal information or credentials

Verify the identity, suitability, and risks involved with maintaining a business relationship

Identify different languages

Securely detect whether a user is a fake representation or a live human being.

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Request two or more credentials to prove user's identity before granting access to systems

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

The process of conducting customer due diligence for any politically exposed person (PEP)

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Monitor or audit historical and current transactions to analyze customer account activities

Extra layer of security that requires not only a password and username but also something specific to that user

Guide new users to understand and become proficient in using a product or service

View and track activity related to an individual, transaction, etc.

Create, design and manage workflows for repetitive tasks

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Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.5 (10)

Free Trial

Basic

$25.00

Value for money

4.5 (10)

4.5

Based on 10 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (11)

4.6

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 11 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JO

Jennifer O.

CEO

Wholesale

### "Steer Clear! Try Age Checker . Net"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

November 29, 2023

Pros

If only it worked 100% of the time. Customer service is poor at best. We’ve had nonstop issues with them and now they just ghosted us on a conference call with our \[sensitive content hidden\] and general manager.

Cons

The simple fact that when you have a problem, they can’t seem to resolve it and their customer service is virtually nonexistent

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 8, 2023

I appreciate you taking the time to share your feedback with us. We sincerely apologize for the challenges you've encountered with our service, and I want to assure you that we take your concerns seriously. Our goal is to provide a reliable and effective solution, and we regret that we have fallen short of your expectations. I would like to extend our deepest apologies for the recent conference call incident. It's disheartening to hear that you felt ghosted, and I want to assure you that this is not reflective of the level of service we strive to provide. In light of your feedback, our team has conducted a thorough review of your account and the reported issues. We are committed to rectifying any outstanding problems and improving our communication channels to prevent similar situations in the future. We welcome the opportunity to make things right, prove our commitment, and hopefully, win back your trust.

PO

Peyton O.

Customer Service

Tobacco

### "Token of Trust Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 30, 2022

Overall love them and our Rep is great

Pros

The ID verification is nice and they are okay with me sending ID photos in via email if the customer is not okay with it

Cons

Sometimes it is slow and will not find the customer and causes me to log out log back in and then it works and order numbers in the search only work half the time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2022

Thanks for taking time to share your feedback with our team! It is against our privacy policies to encourage or accept an identity document via email. We'd like to follow up with you to understand what you mean by this. Also, your feedback on search is very helpful we'll take this and share it with our team and look into ways to make this functionality more reliable. We look forward to continuing to work with you and your team!

Kurt R.

CEO

Hospital & Health Care

### "Easy ID Verification & KYC for Our Members and Providers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2022

The Token of Trust support staff are like Jedi masters of identity verification! They are very knowledgeable and responsive. The Token of Trust identity verification and KYC platform is easy to work with. We’ve used both their standalone products and their integration — both are excellent. I highly recommend Token of Trust for handling any Identity Verification requirements.

Pros

Token of Trust has provided an easy way to seamlessly validate and verify our providers and members. Their process keeps friction in the identity verification process to a minimum. Their system provides several integrated and external controls to assist with our healthcare compliance requirements. Token of Trust was easy to get implemented and their team has been very responsive and helpful along the way.

Cons

I can’t think of anything negative about Token of Trust. It’s a great solution for KYC, compliance, identity verification, and due diligence for members and physicians.

Alternatives considered

[Berbix](https://www.capterra.com/p/236781/Berbix/)

[ID.me](https://www.capterra.com/p/201087/ID-me/)

Reasons for choosing Token of Trust

Our company is a national pediatric healthcare provider. Identity Verification of providers and members is imperative for our business, which runs on a custom and purposeful tech stack. We’re able to meet specific state regulations and requirements for conducting telehealth visits through Token of Trust. We also use Token of Trust as an additional background check and verification of our providers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2022

Hi Kurt, thank you so much for sharing your Token of Trust experience. We're absolutely delighted to hear that your providers and members have found the identity verification process to be quick and easy. We look forward to continuing to work together!

CA

Constantinos A.

Head of IT

Legal Services

### "Token of Trust has been the best KYC and AML system I've used and the customer service is impeccable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2021

The Token of Trust software saves time for the staff at our law firm and puts all of our KYC and AML compliance functions in a single, organized, and easy to use dashboard. Our firm relies heavily on Token of Token and it’s automation of due diligence workflows while onboarding new clients. Not only has Token of Trust freed up more time, but it has also helped increase the speed of onboarding new clients.

Pros

Easy to invite clients to get verified. Clients find the identity verification process to be quite effortless. Tracking the progress clients within the KYC and AML process is easy. The tools are very reliable and always do what we’d expect. Top notch customer service!

Cons

Given that Token of Trust is headquartered in the United States and that our offices are located throughout Europe and the Middle East, we initially had concerns about the company’s response time to support issues — we’ve had ZERO problems with this. Their customer success team is quick to respond when there have ever been any questions.

Reasons for choosing Token of Trust

I’m familiar with a lot of the KYC and AML options that are available, but most of them require a lot of time, money, and resources to get working properly. We also needed an identity verification tool that wasn’t going to be complex for our staff to navigate and use. And lastly, we have law firm office locations currently spanning across 6 countries and we’re required to comply with strict privacy laws like GDPR. Token of Trust checked all of these boxes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2021

Hi Constantinos, We're happy to hear that your law firm has had a positive experience with Token of Trust! Most of all, we're it's great to know that your initial concerns about our operation being on the opposite side of the globe were proven to be false with our support team's responsiveness. If you ever happen to have any suggestions about new features, please don't hesitate to reach out!

SA

Sean A.

Owner

Retail

### "Finally an alternative option for online age verification!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 23, 2021

Over my experience has been amazing!

Pros

To say that support is epic would be an understatement. These guys are on it! They work really hard at having a superior product. The product just works and works well. I love that I have another viable option for online age verification. There was really only one other option. They worked well, but because they were the only place they never worked very hard. For my business, it is required to have age verification at checkout, so I would often get frustrated with the "other guys". TOT actually wants my business. I also like the pricing tier. At the end of the month, I am not hit with a massive bill because we have tons of repeat customers.

Cons

I am not a big fan of how cheery and upbeat \[SENSITIVE CONTENT HIDDEN\] is! lol. Just kidding. Honestly, I can't really think of a downside to TOT.

Reasons for choosing Token of Trust

Because after hearing what they offered it was a far superior company offering a far superior product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2021

Hi Sean - Thank you for taking the time to write this review! Token of Trust was designed to help online merchants, such as yourself, safely grow their businesses - we are happy to hear that our support team has been epic, and at times, too cheerful! We look forward to growing this partnership! Thank you!

BH

Brady H.

Product Specialist

Tobacco

### "Big Time-Saver After Switching to Token of Trust!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2021

I am very happy with Token of Trust! I was able to save hours of my time each day after switching from Bluecheck.me to Token of Trust. They’re easy to work with, super responsive, and very knowledgeable about compliance requirements in our industry.

Pros

I’m spending less time each day tracking down escalated cases and I’ve seen enough detail to know that Token of Trust is verifying and handling the due-diligence process on our orders properly. I previously had to spend a lot of time reviewing flagged and escalated cases, but now Token of Trust does that with a greater level of automation on Shopify. This is really important for our e-commerce business that needs to rapidly fulfill orders.

Cons

Getting started with Token of Trust took longer than it did with other verification companies. It wasn’t as turn-key as I had expected, but I can appreciate the thoroughness of their process because the product works better.

Reasons for choosing Token of Trust

I think that what stood out most to me was their knowledge and expertise regarding compliance in our business. I also really liked that they had a seamless integration with Shopify. And the fact that it could save me a lot of time was a huge bonus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2021

Hi Brady - Thank you for taking the time to write this review! We are happy to hear you have had a great experience working with our team, from our Sales team to our Support! Be on the lookout for our Product & Feature release emails as our team is always looking for ways to enhance the customer experience.

WG

WILLIAM G.

Principal, Lead Instructor

E-Learning

### "Best Value ID Verification"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 4, 2020

Token of Trust helps us stay compliant without any hassle. We use their identity verification product to stay compliant with various state laws regarding on-line courses and training we offer. We’ve been using the product for about a year and we’re able to verify our students with ease.

Pros

The product is reliable, meets all our compliance criteria, and their team is always on the ball. When we have questions, they’ve always been responsive and they know their stuff. I like that they’re based in the US and that it’s a reputable company that’s easy to get a hold of.

Cons

Sometimes our students don’t understand why they’re required to go through an ID Verification process. If Token of Trust could help us bridge that gap, it’d be really helpful. The only issue which hung us up was dealing with high security computer software at US Nuclear Installations. Understandable.

Reasons for choosing Token of Trust

There were a lot of ID verification options we looked at, but we chose to work with Token of Trust because we always get a high quality check whether we need to conduct a lot of verifications or just a few. Our business offers online courses that have a peak season, so we needed a solution that could scale up or down based on how many students need to be verified that month. Most of the other solutions we considered required high overhead expenses regardless of how many identity verifications needed to be run.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2020

William - We are so glad to hear that Token of Trust has brought a greater degree of compliance into your business operations over at Asbestos Online Training! Thank you for taking the time to leave a positive review, and don't hesitate if anything should come up in the future.

NM

Nafiz M.

Founder/CEO

Music

### "ID Verification Without Hassle"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2020

We use Token of Trust to conduct identity verification on members receiving funds within our web-based platform for musicians. It’s easy to manage all of our member due-diligence processes within the Token of Trust dashboard. It works exactly as described and the service is phenomenal.

Pros

Token of Trust is well-suited to meet the needs of a small but fast-growing business like ours. We don’t want to change solutions as our business grows. It’s been very easy to get started with a basic plan and I like that there are a lot of automation tools available at our fingertips as we scale.

Cons

The UI and UX on administrative screens can be a bit clunky but the product does what it needs to do.

Reasons for choosing Token of Trust

We needed a solution that could verify Government Issued IDs like Drivers Licenses and Passports, but all of the solutions we looked at were focused on serving big enterprises — they were complex to setup. Token of Trust was more-or-less turnkey.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 3, 2020

Hi Nafiz, Thank you for taking time to write an honest review on Token of Trust. We're glad to hear that our system is a good fit for your type of business. Regarding your feedback on the administrative screens and features, please reach out to our Support team to share your suggestions! We look forward to hearing more from you.

LG

Laura Gene B.

Finance & Process Manager

Program Development

### "My Only Regret Is Not Starting Sooner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2020

Before using Token of Trust, conducting KYC and AML on our members was daunting — our small team spent countless hours chasing down physical identity documents from our members, following up with them repeatedly, scanning documents, uploading and organising documents in a secure way to meet strict government regulations — all the while, creating headaches for our members. Now that we’ve switched to Token of Trust, all of these essential identity verification functions are handled within the platform and it’s easy to manage. It’s also convenient and easy for our members to use. And especially now, with social distancing and lockdowns due to COVID-19, we’ve been able to move forward with verifying our members from their own home in spite of this added obstacle. After switching to use Token of Trust, our verification turnaround time decreased to 1/30th of the time it previously took and we experienced a 587% total Return on Investment. Most of all, we have peace of mind knowing that KYC and AML is being handled safely and correctly.

Pros

We are a small team with limited resources, so being able to depend on Token of Trust to carry out a crucial part of our governmental compliance with the UK’s Anti-Money Laundering regulations and our company’s GDPR policy has been invaluable. I don’t know where we would be in the process of verifying our members without their service. Token of Trust offers a practical, comprehensive, easy-to-use interface for administrators and a convenient way for members to get verified.

Cons

Our Impact Hub location is based in the UK and our members have a high standard for privacy so KYC & AML as a whole has been difficult for us. But Token of Trust is extremely knowledgeable and tuned into European privacy regulations. They’ve allayed any fears we had related to privacy, reassuring us with prompt replies to our member's privacy questions along the way. They take many steps to protect users’ identity data.

Alternatives considered

[Trulioo](https://www.capterra.com/p/179120/GlobalGateway/)

[Jumio](https://www.capterra.com/p/176541/Jumio/)

[MLVerify](https://www.capterra.com/p/179830/ML-Verify/)

[Shufti](https://www.capterra.com/p/181317/Shufti-Pro/)

Reasons for choosing Token of Trust

Our previous approach to handling KYC and AML for our member applications was tedious, time-consuming, and prone to fail. When shopping for a solution, we came across a lot of options but we couldn’t find a solution that was flexible to meet our needs and also unified all of the functions we needed to satisfy our compliance requirements into a single tool. Rather than using multiple complex tools that only partially solved our needs, we chose Token of Trust because it handled everything and was the best value.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 17, 2020

Laura Gene - We hope that you are well and want to thank you for taking the time to write this review about Token of Trust. We are thrilled to hear the impact that our software and Support team have contributed to your business efficiency and compliance. Giving you the tools to maintain compliance in a smooth and easy way will always be a priority for us and we are happy to help in any way we can, so please never hesitate to call. Overall, we have truly enjoyed our partnership with you!

Marc P.

President

Information Technology and Services

### "Phenomenal support team! I always feel like their top priority"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2019

Our vacation rental platform chose Token of Trust because it offered all of the tools we needed to build more trust between renters and hosts. Not only does it satisfy our verification and security requirements, but it also helps our users feel more at ease when using our platform.

Pros

The Token of Trust support team is very attentive and has always been focused on making sure our company implements identity verification and trust solutions in the best way possible. They even give guidance on best practices other customers of theirs have success with. The support team has made a lot of recommendations on tools and techniques help us.

Cons

When we started working with Token of Trust, I remember wishing they had lower-price packages for early-stage businesses. Even though their solution is a little bit pricier than other options we came across, the Token of Trust platform does everything exactly as we need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/182340/Token-of-Trust/reviews/)

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