# WSO2 Enterprise Integrator Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WSO2 Enterprise Integrator Software - reviews, pricing plans, popular comparisons to other Integration products and more.

Source: https://www.capterra.com/p/182361/WSO2-Enterprise-Integrator

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# 

 WSO2 Enterprise Integrator Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WSO2 Enterprise Integrator

## What is WSO2 Enterprise Integrator?

WSO2 Enterprise Integrator is an open source hybrid integration platform that enables API-centric integration using integration architecture styles such as microservices or centralized ESB. The platform provides a graphical drag-and-drop flow designer and a configuration-driven approach to build low-code integration solutions for cloud- and container-native projects.

## What is WSO2 Enterprise Integrator used for?

[Integration](https://www.capterra.com/integration-software/)

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WSO2 Enterprise Integrator

4.2 (21)

VS.

[### Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

Contact vendor

Starting Price

$29.99

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (21)

Ease Of Use

4.3 (3,004)

Value For Money

4.7 (14)

Value For Money

4.3 (2,317)

Customer Service

4.5 (13)

Customer Service

4.3 (1,978)

## WSO2 Enterprise Integrator alternatives

[Albato](https://www.capterra.com/p/228273/Albato/)

[4.8 (403)](https://www.capterra.com/p/228273/Albato/reviews/)

Starting price

$15.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/228273/Albato/)

[ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/)

[4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/)

Starting price

$1499.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/)

Highest Rated

[Make](https://www.capterra.com/p/154278/Integromat/)

[4.8 (406)](https://www.capterra.com/p/154278/Integromat/reviews/)

Starting price

$10.59

Per User, Per Month

[Learn More](https://www.capterra.com/p/154278/Integromat/)

[eZintegrations](https://www.capterra.com/p/185812/eZintegrations/)

[4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/185812/eZintegrations/)

[View all alternatives](https://www.capterra.com/p/182361/WSO2-Enterprise-Integrator/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dashboard

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Multiple Data Sources

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allows users to manage data from a number of sources

API

Application programming interface that allows for integration with other systems/databases

Data Mapping

Track the management and flow of data throughout the organization

Data Visualization

Graphical representation of data

ETL

Process of extracting, transforming, and loading data

WSO2 Enterprise Integrator 8 features

Application programming interface that allows for integration with other systems/databases

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track the management and flow of data throughout the organization

Graphical representation of data

Process of extracting, transforming, and loading data

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Allows the integration of data between different web services

Features

4.4 (21)

4.4

Based on 21 reviews

## Pricing

Value for money

4.7 (14)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.7 (14)

4.7

Based on 14 reviews

## Support, customer service and training options

Customer Service

4.5 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (13)

4.5

Based on 13 reviews

## User reviews

Overall rating

4.2

Based on 21 reviews

Filter by rating

5(6)

4(13)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SK

Sarath K.

Software Architect

Information Technology and Services

### "Most flexible ESB solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 26, 2021

Overall an excellent product. Great value for money

Pros

Reusability of building blocks are at the core of WSO2 EI. Sequences(which are sequence of actions to be performed), Endpoints (which are target endpoints) etc can be reused across multiple integration flows making the delivery much faster. Value for money : WSO2 EI offers much more than what we pay for it Excellent Support team : The support team of WSO2 are extremely prompt and supportive. They are always on point and focused on customer queries and reported issues

Cons

The graphical representation of the integration flows need improvement as due to the large size with which each mediators are represented, practically its tedious to work with the graphical view for a reasonably complex integration flows

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sasitha P.

Software Engineer

Computer Software

### "All Applications communicate with single server"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 19, 2019

Previously I have used WSO2 Enterprise Service Bus, Therefore it was easy to configure and understand WSO2EI.

Pros

All application will communicate with each other with same format instead of having various formats.

Cons

Everything base on the XML. This application is capable to understand common XML. Cause it converts payload in to XML.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Rob B.

Integration Consultant & WSO2 Trainer

Information Technology and Services

### "From Enterprise Service Bus to Enterprise Integrator to MicroServices"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 29, 2019

As a trainer the WSO2 EI training is the biggest of all with the core training at 4 days, really scratching the tip of the iceberg. EI works great with other WSO2 products, like the API Manager, Identity Server and Stream Processor. It is versatile and performant and can run locally, on a server or in the cloud.

Pros

The WSO2 EI is the flagship product of WSO2. It is a workhorse for mediation and transformation and is extensible like any WSO2 product. The functionality of the product supports all Enterprise Integration Patterns (EIP) like routing, filtering etc. The suite of connectors that can be added to the product allow for integration with online services like Twitter, Facebook and so on since those are becoming more and more parts of your enterprise IT landscape. There is tooling support using the Integration Studio (using Eclipse) that is becoming more and more stable but other (xml) based tools can also be used. The open source nature allows for code inspection as well as source debugging with the added possibility of a support contract (paid). It will take some time to master the% EI because of all of the possibilities, something that is clear when i train people in using WSO2 EI. Basically you will use the mediation possibilities in the 20/80 (pareto) ratio. 20 % you will use 80% of the time and 80 % you will use 20% of the time (or less). IT is actually more than EI, since the broker, BPS, Analytics and DSS function is also in there.

Cons

The software's core components (AXIS2 and Synapse) are becoming dated since they have been around since about 2005 or so. There is a new version underway that will use Ballerina as the mediation language but that is not ready yet. There is however a slimmed down version of EI that will function as a more Microservices environment but still uses Synapse and AXIS2. The product is powerful and will actually take considerable amount of time to master.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Abhishek P.

Technical Manager

Information Technology and Services

### "Good integration out in tthe market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 6, 2019

Pros

1\. Easier to understand 2. Configurable 3. Good inteface

Cons

1\. Can be improved in terms of performance

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Amulya N.

Engineer

Information Technology and Services

### "Enterprise Integrator review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

August 5, 2019

Pros

Ease in learning if one has knowledge/worked on a similar tool

Cons

Enabling comments in the xml and import of a project should be improved

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Arun P.

Module Lead

Information Technology and Services

### "Wso2 EI Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2019

It is a good software to use for the integration.

Pros

The software help us building esb services and car file to do the integration with other services

Cons

once we restart the server the registry entries created via car file will be re entered

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Aakanksha R.

Software developer

Information Technology and Services

### "Review for Enterprise Integrator "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

August 2, 2019

Pros

There is an ease in building APIs and web services using this software. Also,it includes the BPS to build business processes at an ease.

Cons

It sometimes becomes slow. There is requirement of more documentation for business processes to bring an ease in learning and implementing things as per the requirement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WV

Will V.

Principal Technical Solutions Architect

Government Administration

### "Fantastically powerful but marred by a few frustrating flaws"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 25, 2019

Overall, I get excited as I can see that it's brimming with potential , but the editor in particular seems to throw you too many unneccesary hurdles on your wayt to your destination. As stated above - teh development cycle seems to be .. progress --> frustration -->Eureka!--progress-->frustration--->Eureka! .... BPMN is the silent, sleeping parter in EI too - that has massive potential, but seems it's not often utilised.

Pros

Immensly powerful once you get to grips with it - and this takes some time. There is plenty of documentation available on the WSO2 Documentation site, but it has some issues. The fact that this is all run on an Open Source Stack with a true fully featured 'free' offering gets you a low-cost 'on-ramp' into Enterprise Integration that other solutions just can't offer. At some point - as our dependancy increases we will need to look at a full support subscription - but even so - this is attractively priced compared with the competition. For us - without this Open-Source model it would simply have been a 'no-go' fur us to consider such a product. The Server component is robust and reliable once configured, and consumes workload with minimal resource (though we're not pushing it hard yet!). The Development console (Integration Studio) is conceptually very helpful, and gets you started with the basics quite quickly. Be prepared to spend some time with it if you struggle at first - pretty much all our staff who have developed with it have found the going quite hard initially but then there seems to come a 'Eureka!' moment and progress ensues. There are a ton of off the shelf connectors for cloud and on-premise systems, and the DSS component helps you 'wrap' your own datasources behind SOAP or REST APIs which is really useful. However it's so configurable you can pretty much interface with anything so it's a true enterprise integration 'hub'.

Cons

Setting up the server component correctly takes quiet a bit of research, trial and error and collation of various documents to bring it all together. In fairness we're currently electing to run without a suport subscription and I presume this is part of the differentiation / added value this brings. As stated above - once this is done though it seems rock-solid and very efficient (we run it on Windows Servers). As stated above there is plenty of documentation - but it somehow seems to lack structure and focusses too much on HOW and not enough on WHY. This makes it quite difficult to translate example documentation code into your own real-world usage. It just feels like it needs taking to the next level. The biggest gripe is with the development environment (Integration studio) - this is running on a WSO2 customised Eclipse and for the most part it works - but when it fails it really fails frustratingly! The drag and drop 'visual designer' is useful, but is limited with the amount of metadata for some of the mediators, but it does at leas get you going. Once you've established a basic skillset it's then generally more productive to work with the XML. HOWEVER - in many cases the parsers silently 'kill' bits of your configuration and it's not until you open your configuration in another editor that you realise that the Integration studio has removed elements from the saved file, but still shows them in the editor! I now use Eclipse native XML view whenever possible.

Switched from

[Boomi](https://www.capterra.com/p/5520/Boomi/)

[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)

[IBM WebSphere Application Server](https://www.capterra.com/p/1310/IBM-WebSphere/)

Alternatives considered

[Boomi](https://www.capterra.com/p/5520/Boomi/)

[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)

[IBM WebSphere Application Server](https://www.capterra.com/p/1310/IBM-WebSphere/)

Reasons for choosing WSO2 Enterprise Integrator

primarily due to cost. Currently running without a subscription, though we did utilise a 3 day quick-start course from a WSO2 partner to get us going - which was useful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

prasanna p.

Assitant Manager-Digital Technologies

Financial Services

### "Associate architect"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 15, 2019

i have been working on wso2 product from WSO2 ESB 4.8 to EI 6.Also worked on WSO2 DSS3.2,API manager 2.2 more than 3 years

Pros

essay learning -enough online resources available routing and mediation customization using xpath(where other middle ware like IBM,Iway only allows to customized the routing and mediation via gui only.so we can use pre defined properties only ) high performance with less resources.

Cons

BAD IDE.specially when we use gui for development always we face the problem of dropping the end point.if we switch from GUI to XML view. Less support of fiance messaging transport . like ISO8583,SWIFT etc. since these days every body try to transform the digital .bring in the integration agility is must with less cost.if the wso2 ESB can support for the finance messages .then all banks can use the wso2 esb for bring in the integration agility into their system. this is the very very week point from wso2 side because it has the all capabilities but not addressing to the point by providing such a service.example if wso2 EI can provide the separate transport for ISO8583,Swift etc. this is the place where other middleway such as IBM used to market there middleware over WSO2.(since I have develop the separate transport for WSO2 esb so we know that EI has the capability)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Praveen k.

Technical Manager

Information Technology and Services

### "WSO2 Enterprise Integrator 6.4 & 6.5"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 8, 2019

Overall experience was awesome and we have used this software to integrate the different REST endpoints. Would like to recommend to others.

Pros

Ease to implement the Sequences and integration projects . Ease to test and validate the projects using the debugging techniques More scalable. Moreover it is integrated version of all the components (BPS,Micro integrator ,and ESB) .We can build a complex integration with in a less time . Cost effective solutions with more features compared to other EI tools in market

Cons

I liked almost all of the features available with this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/182361/WSO2-Enterprise-Integrator/reviews/)

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