Who Uses This Software?

Germany, Austria and Swiss market

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    See pricing details
  • Pricing Details
    pay per seat or pay-per-minute models
  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • CallOne
  • www.callone.de
  • Founded 2010
  • Germany

About CallOne Call Center Software

CallOne's virtual call center software is a web-based software for businesses that would like to improve their customer care and sales telephony. CallOne provides companies with call center and VoIP solutions as well as open APIs and apps for ticketing an CRM tools such as Salesforce, Pipedrive and Zendesk. Worldwide and local phone numbers can also easily be ordered through CallOne. As a company based in Germany, CallOne puts high emphasis on data security as well as premium voice quality.

CallOne Call Center Software Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

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