--- title: "Ringy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ringy Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/182372/iSalesCRM/" page_type: "product" language: "en" --- # Ringy Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ringy ## What is Ringy? Ringy combines multiple platforms into one complete, user-friendly dashboard. At a glance, agents can see their incoming call list, real-time text messages, and lead vendor success rate. With a click, users can launch entire drip marketing campaigns, import leads, send SMS or emails, and take or forward calls. Ringy takes care of the important details, from local ID to lead nurture messages, so agents can focus on making high-quality sales calls that win customers. ## What is Ringy used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 155 user reviews Reviews sentiment Positive 83% Neutral 15% Negative 3% Starting price $99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ringy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ringy.com/&name=Ringy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ringy 4.3 (155) VS. [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (155) Ease Of Use 4.0 (2,966) Value For Money 3.7 (142) Value For Money 4.2 (2,225) Customer Service 4.1 (136) Customer Service 4.0 (2,351) ## Ringy alternatives Highest Rated [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,057)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) [4.1 (525)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Starting price $8.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135148/Agile-CRM/) ## FAQs about Ringy Overview ### What problems does Ringy solve? Ringy solves missed follow-ups, disorganized lead pipelines, slow response to new inquiries, and manual outreach by automating texts, emails, drip campaigns, and activity tracking in one place. Insurance agents, sales reps, and lead-heavy teams use it to filter weak leads, manage multiple sources, and keep prospects moving toward appointments and sales. Answer based on 90 reviews Overview ### Which roles and teams benefit most from Ringy? Ringy is most used by insurance agents, health insurance advisors, brokers, and sales teams that manage high-volume lead follow-up and policy outreach. Field training agents use it to coach consistent sales activity, while licensed agents and advisors rely on automation, call tracking, and pipeline management to convert prospects and maintain client communication. Answer based on 155 reviews Overview ### What company size and specific industries is Ringy built for? Ringy is designed for sales teams of small to mid-sized businesses that need help managing outreach, automating daily tasks, and improving prospect contact. It fits companies in sales-driven fields such as lead generation, inside sales, and other customer acquisition-focused industries that depend on efficient agent workflows and ROI tracking. Features and Usability ### What are the key features of Ringy? Ringy includes core CRM features like lead management, client tracking, and sales pipeline management, plus differentiators such as drip campaigns, automated text and email follow-ups, and softphone calling with call logging. Reviewers also highlight scheduling with calendar sync, mass texting, customizable templates, and dashboard reporting for tracking outreach and responses. Answer based on 61 reviews Pricing ### How much does it cost and what fees or limitations are included? Ringy starts at $99/month for the Basic plan, with a free version and free trial available. The Basic plan includes CRM, cloud VOIP, call recording, and SMS/email automation, but add-ons cost extra. Reviewers often call it pricey, citing per-text, per-call, phone number, and softphone charges that add up quickly. Answer based on 41 reviews Integrations ### Which third-party tools and platforms does Ringy integrate with? Ringy integrates with Google Calendar, Google Maps, Meta for Business, and Zapier. These connections cover scheduling, mapping, social advertising, and app automation, giving Ringy access to common business workflows and additional third-party tools through Zapier without requiring a long list of native point integrations. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Ringy offer? Ringy provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced learning resources for teams getting started. Answer based on 9 reviews Getting Started and Support ### What customer support options does Ringy offer, and how do users rate the experience? Ringy offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, helpful, and strong during onboarding, with webinars and training aiding setup. Still, some reviewers say the system has a learning curve and report inconsistent follow-up or not enough user support. Answer based on 35 reviews Text messaging ### How well does Ringy handle text messaging for sales teams? Ringy supports sales texting with mobile access, scheduling, templates, and activity tracking, but the experience is uneven. Small business sales teams like moving between calls, emails, and SMS in one place, while many users report blocked messages, delayed delivery, limited editing and filtering, and message costs that add up quickly. Answer based on 45 reviews ## Who uses Ringy? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Ringy supports all three of the features reviewers value most: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage incoming prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and close more sales. Contact Management 4.2 (85) 58.82% of 85 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.1 (41) 56.10% of 41 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Task Management 4.2 (27) 55.56% of 27 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Interaction Tracking 4.2 (88) 60.23% of 88 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 4.3 (87) 68.97% of 87 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Ringy 91 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Insurance Industry: Intended to be used by insurers - For iPad Devices: Operate/access software on iPad Devices - For Sales Teams/Organizations: Caters to sales teams - For Startups: Primarily serving startup companies - Interaction Tracking: Track interaction history by documenting conversations for contacts - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Predictive Analytics: Predict future data based on historical data sets - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shared Contacts: Share contacts with other applications like Gmail and CRM - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (155) 4.3 Based on 155 reviews ## Pricing Value for money 3.7 (142) Free Trial Free Version Basic $99.00 Flat Rate,Per Month It includes: - Agent Coaching. - Call Recording - Campaigns - Click-to-Call Dialing - CRM + Cloud VOIP Softphone - Lead Distribution and Tags - Lead Management and Distribution System - Local Caller ID - Sales Pipeline - SMS + Email Drip Automation Value for money 3.7 (142) 3.7 Based on 142 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (136) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (136) 4.1 Based on 136 reviews ## User reviews Overall rating 4.3 Based on 155 reviews Filter by rating 5(84) 4(44) 3(23) 2(3) 1(1) Mentioned topic Sorted by most recent John K. Manager Marketing and Advertising ### "Ringy makes it easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2023 Pros In less than 6months of experience,I like it's organization as well as its features,by linking my Google calendar, reminder and setting future text. Cons There isn't anything I dislike, I have been so impressed which the feasibility and workability of ringy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW kenneth W. Owner Insurance ### "ISalesCRM is now Ringy" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 October 8, 2021 The more I use it, the better I get at using it. Like with any CRM, there is a learning curve. Haven't availed myself of the new training videos which I'd recommend for any new user. Customer service is sketchy. For the cost, it seems worthwhile. Pros Like any CRM software the more you know about what you need and the better you understand its features, the better it can serve your needs. After almost two years, I am still learning about it features and functionality. Especially like the campaign option. Cons The disposition tags and automatic actions are a little redundant or maybe I just haven't figure out how to use them to their best benefit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Alicia C. Marketing Coordinator Insurance ### "Great Value and User Friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 6, 2021 Excellent overall experience. Very intuitive and user friendly. Easy to read dashboard and reports. Pros I utilize iSales daily to capture and qualify leads. I like the drip marketing feature and the fact that it allows me to work smarter, not harder. iSales is like having another set of eyes and ears on my leads so that none fall through the cracks. I have recommended this software to my colleagues. Cons Unable to integrate with VanillaSoft CRM, so I utilize Textdrip for this function. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Tracy G. Health Insurance Sales Agent and Advisor Insurance ### "iSales" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 20, 2021 I can use iSales while using another CRM, so it dramatically increases the # of people I can reach daily. Pros The ease of the drip and campaign marketing. Cons TIer pricing for limiting 160 characters in text messages. It adds up. There doesn't seem to be programming in place to block/stop any drip text messages from going out if the phone # is bad/bounce back. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kristin K. Sales Health, Wellness and Fitness ### "Great Software & Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2021 iSalesCRM Support service is amazing! Response times are exceptional and they resolved any issue in record time. Pros The mobile app compatibility was essential when taking business calls away from the office. It performed and synced perfectly. Cons Sometimes the text message service was difficult to follow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JZ Jordan Z. Health Insurance Agent Hospital & Health Care ### "Health Insurance Agent Perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 1, 2021 I couldn't be happier with it. Don't know where I'd be without it today Pros Keeps all my leads organized. Enjoy color coding everything Cons The isales crm system can be very sluggish at times Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZB Zach B. Broker Insurance ### "Best Review Ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2021 Amazing. Very beneficial Pros The best features would be the phone numbers, campaign, drip marketing, and mass text Cons The only thing I do not like is how the cost of marketing jumps from 0.01 to 0.02 or 0.03 depending on the number of characters in a campaign blast. It adds up quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL David L. Health/Life Insurance Agent Health, Wellness and Fitness ### "iSales is a MUST to grow " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2021 Incredible. I'm upset I didn't find it sooner. Pros Texting plays a huge role in my sales. The mobile feature is bar none to text clients on the go while my laptop is closed, also being able to see a whole page of different styles of texts I've sent and if they got reactions is incredible. Another software I use alongside is not as efficient in this sense but I like the scheduling capabilities of it so I use it for that. Cons Honestly nothing is bad about this software. I love how you can disposition with different colors to help coordinate and once again like the texts - be able to see everything on 1 page.... Switched from [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/) It's not as user friendly in my opinion. It's ironic because "isales" is like "iphone" and everyone knows the iphone is "user friendly" :P Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PG Patrick G. Insurance Agent Insurance ### "Lots of features " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 2, 2021 It has been helpful. Pros I can save leads long term from anywhere. Cons It takes some time to learn everything and figure out the different features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Paola (Pah-OH-La) R. Insurance Agent Insurance ### "A great tool for prospecting if you use it daily" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 2, 2021 I had a great deal of success during open enrollment Pros great way to mass text a large amount of leads Cons Have to keep spending money to get results Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/182372/iSalesCRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Pipedrive vs Ringy](https://www.capterra.com/compare/132666-182372/Pipedrive-vs-iSalesCRM)