# Page 2 | Ringy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Ringy the right CRM solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182372/iSalesCRM/reviews --- Ringy 4.3 (155) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Ringy ## Showing most helpful reviews Showing 26-50 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CW Cheryl W. Agent Insurance Used the software for: 1-2 years ### "iSales CRM Review" January 21, 2021 5.0 Pros iSales was light years beyond the CRM system we were utilizing. The functionality is increasing with time, overall it's a great product. Cons I wish there were integration where you could send an immediate email like you can an SMS message, there are times I'd like to have that function. Campaign functions could also be improved, things that should be sorted out, like "no SMS" dont always work. That's using all the sorting on the page. Some of them still slip through. Switched from [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/) Leads Management and function Review Source kW kenneth W. Owner Insurance Used the software for: 1-2 years ### "ISalesCRM is now Ringy" October 8, 2021 4.0 The more I use it, the better I get at using it. Like with any CRM, there is a learning curve. Haven't availed myself of the new training videos which I'd recommend for any new user. Customer service is sketchy. For the cost, it seems worthwhile. Pros Like any CRM software the more you know about what you need and the better you understand its features, the better it can serve your needs. After almost two years, I am still learning about it features and functionality. Especially like the campaign option. Cons The disposition tags and automatic actions are a little redundant or maybe I just haven't figure out how to use them to their best benefit. Review Source SD Sharon D. Health Advisor Insurance Used the software for: 6-12 months ### "Best CRM features, Cumbersome to manage " January 29, 2021 5.0 Applaud software designers for features offered. Great “bells & whistles”...best CRM used to date. Enjoyed and attended a few weekly webinars for Q&A with other users and training support. Unfortunately, I recently turned off system, too time consuming to keep current, in real time. Pros I love the depth and range of software features. Customization and tracking. Cons Time consuming to manage, cumbersome to disposition and keep current (not to alienate). Review Source MB Michael B. Field Training Agent Health, Wellness and Fitness Used the software for: 6-12 months ### "Good Features and interface. Terrible customer service and many critical glitches and bugs" January 29, 2021 3.0 Customer service is terrible, they don't answer questions or address problems you have. When they have critical outages and your business suffers they profusely apologize and promise things like reimbursment of paid features that did not work during the outages but never deliver in their promises. Pros INterface and ease of Use and extensive ability to do drip marketing Cons Phone app is Half baked and weak. Too many critical bugs and outages. Expensive when compared to other solutions Review Source BM Bryan M. Career Agent Insurance Used the software for: 6-12 months ### "general " February 2, 2021 3.0 overall good Pros Having all my leads to be all in one program. Cons I would like a better way to find inbound leads. Maybe some type drop down that will filter and reposition the dial list. It is frustrating to the time of inbound calls all they are all mixed in the outbound calls . Switched from [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/) suggested by the company I represent Review Source RG Roger G. Licensed Agent Insurance Used the software for: 1-2 years ### "Very useable!" January 21, 2021 4.0 I have been overall satisfied using iSales. Pros iSales has provided me an accessible platform for my contact management. Cons iSales is sometimes difficult to navigate. Review Source AB ANDREW B. agent Insurance Used the software for: Less than 6 months ### "my thoughts" October 9, 2019 2.0 Pros I like the integration of text and email Cons Its incredibly rudimentary. It doesn't really allow for great positioning of leads that are hot. Yes you can add tags and sort by tags, but even then I have spent a lot of time trying to find the lead I was looking for. I have seen other tools that allow for scoring the leads and you can go to a page that would have your top leads based on scoring - like they took the call gets points, they went through the presentaion they got more points, they were quoted gets points etc. also, I cant really see the emails that have been sent and which email they viewed. sometimes the filtering just doesnt work and i have to find other ways to get to what im looking for Review Source Response from Ringy October 16, 2019 Thanks for the awesome feedback Andrew! We value your opinion, so we've made some improvements based on your thoughts. You can now see which email a lead has opened (instead of just seeing that they opened an email from you). You can also see which emails are sent to your leads when viewing the leads profile under their activity log. You did mention that we do not currently have a lead scoring feature, which is true. However, you can set your sales pipeline up to better organize your leads and see which ones are hot. For example, you could filter a pipeline stage by leads that have texted you in the past 24 hours, but haven't been responded to yet, or by leads that have responded to a drip campaign, as well as many, many other filters. We would love to go through this with you, just contact support through your iSalesCRM portal and we'll be happy to help! XA Xavier A. Agent Insurance Used the software for: 1-2 years ### "IsalesCRM" January 26, 2021 3.0 average Pros marketing funnel. phone numbers. multiple states. Cons retrieve leads/prospects stages / dialing Switched from [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) lower pricing / better sequencing Review Source JM James M. licensed insurance producer Hospital & Health Care Used the software for: Less than 6 months ### "Up and coming CRM software company!" January 27, 2021 5.0 I was considering switching to another CRM or Pairing Salesforce with VOIP and SMS software, but what you get with iSales is better value as an all-in-1 platform. Pros My favorite feature of this software is the constant upgrade of the ease of use and organizational features. iSales is essentially automated personal assistant that makes it easy to contact prospects. It's CRM software rolled up with VOIP, EMAIL, and SMS marketing. It's not perfect, but with the constant upgrades and features I'm confident that it will be by the end of the year. I'm not considering at looking at any other CRM's for the foreseeable future. The analytics provide much needed insights. I'm pleased with the appointment setting features. Cons Charged for for restricted/ blocked numbers. It's only one cent, but it adds up over the course of a year. It needs more expansive communication packages. At the current prices it doesn't make sense to purchase them. Review Source AM Allison M. Health Agent Insurance Used the software for: 1-2 years ### "DECENT BUT NEEDS MORE WORK" January 26, 2021 4.0 It's decent. I like to use it, but I would hope the system gets better or maybe I can find some other software that's more efficient. Pros It's user friendly , easy to navigate, has a good system for marketing leads Cons Carrier violations (MAIN ISSUE), messages constantly sent back, being charged for leads that get no text. Review Source Alan C. Health Insurance Advisor Insurance Used the software for: Less than 6 months ### "A Lead System that finally made Cold Calling East for Me" January 22, 2021 5.0 Pros I really like how the software gathers the necessary information about a prospect and how that information is displayed. I like the customizable set up that a user can do with many of the features of the software. I like how the software tracks your activity of calling and texting. I like how the software helps you organize your leads. And I also like how the software sends you notifications of new leads, texts, and calls from prospects. Cons I thinks the price for the software is a little too high. And while it is user friendly, there are glitches with the phone system including dropped calls and texting errors. Review Source NW Nathan W. Licensed Insurance Agent Insurance Used the software for: 6-12 months ### "A centralized hub for all your leads to stay organized and in touch " October 14, 2019 5.0 Pros I most enjoy the fact that the CRM does all of the text/email follow ups for the leads inputted into the system and allows for you to log the activity you've had with the lead, knowing exactly where you are in your sales process. And of course the ability to have large campaigns to get in touch with all the leads in your system. Cons I really enjoy the system and the fact that features are constantly being updated. I would ask that when there are updates that there is a tab with a list of newly updated features/patch notes to best stay up do date. Currently, you know there has been an update but it is not always clear on what was fixed/added Review Source Response from Ringy October 17, 2019 Thank you Nathan for the amazing review! We are so happy to have you on board. Concerning new updates, we did just launch a Support Center page this week with FAQs and video tutorials. Perhaps we can make a section within that page where you can view new updates / patches as they are launched. I expect engineering will have this done by the end of the week. eM evan M. Insurance Broker Insurance Used the software for: 6-12 months ### "Must-have" October 15, 2019 5.0 iSalesCRM is the easiest and most effective way to reach clients. Hands down one of the best business investment los I’ve made and is very affordable. It pays for itself ten fold. The ease of use along w the help received during set-up is well above par. My team is generating more money per dollar spent since incorporating the system. The changes were noticeable immediately. No waiting, I saw immediate results. Highly recommend Pros My CPA was cut in half. You have local presence and only spend money when you want to. Very fairly priced. Easy to use- sales rep \[SENSITIVE CONTENT HIDDEN\] helped explain how to use all the services to my entire office via a webinar. Never lose track of who you texted or emailed or called and how many times. Great for turning over old leads and working new leads. Cons Nothing much to complain about. The only thing you’re going to want to do is make sure of is that your phones are ready after a text blast or email blast because the response is fast and immediate Review Source AP Aaron P. agent Insurance Used the software for: 6-12 months ### "Isales has improved my business" January 29, 2021 5.0 Pros My favorite aspect of Isales is the campaign management and client management. Cons What I like least is that I can't easily attach photos from the mobile app. Review Source MG Matt G. Insurance Sales Insurance Used the software for: 2+ years ### "Convenient, but pricey" October 8, 2019 5.0 Overall, good. The improvements are typically nice additions Pros It's incredibly convenient. Follow ups are very important in sales, and this does a great job at that. Cons It is expensive. I have been using it for years now, and the cost is still very high. Review Source Response from Ringy October 17, 2019 Hi Matt, thanks for the feedback and awesome review. We're always looking for ways to improve, and it's your feedback that helps us do just that! We just changed our entire pricing structure to make things cheaper for everyone! You now get 1000 free texts and 1000 free click-to-call minutes with every subscription. We also just introduced team pricing, which lowers the cost of your subscription as you grow your team. Let us know what you think! BG Brandon G. Health Insurance Agent Insurance Used the software for: 6-12 months ### "iSales does everything I need it to" January 26, 2021 5.0 Overall, I am happy with what iSales does for me. It works exactly how I would want my CSR program to work. Pros I like the interface of this product. Very easy to navigate and find what I need to find. Also easy to sort between various leads and vendors. Cons Cost is a little high. The $100 monthly fee as well as the cost per text/call adds up quick. There are also technical glitches from time to time. Review Source FS Francisco S. Insurance Agent Insurance Used the software for: 6-12 months ### "Best CRM I've ever used" February 2, 2021 5.0 Overall I have no complaints about this CRM, I would highly recommend to all my team members but they already use it. I love iSales, keep doing your thing! Pros The drip feature is my favorite. Makes life so much easier for me as far as following up with my clients. Cons The monthly cost honestly, and to be able to maybe integrate other calendars as well. Review Source ME Max E. Insurance Agent Insurance Used the software for: 6-12 months ### "iSales Review" January 29, 2021 5.0 Fantastic. Would recommend to anyone in high volume sales Pros It takes a lot of work/stress out of my day for following up with clients. While the software is doing that for me, I am prospecting new clients at the same time. Cons I wish sometimes It would not "auto-block" leads based on certain keywords, but other than that, I have no complaints. Review Source SL Susan L. Agent Hospital & Health Care Used the software for: 6-12 months ### "Fill the Funnel" January 21, 2021 4.0 Really quite positive experience as it seems to "answer" all the steps needed to receive, develop and track a lead from inception to finish or "the sale." Pros This is an organized software system to generate new leads from a broad swath of geography. The ability to track your progress and be able to refer back to that "progress report"is extremely beneficial as it would otherwise be impossible to follow a developing history on that lead. Further, the components of choosing your geographic region and having the ability to manipulate preset "responses" is helpful. Cons Many leads are not in need of healthcare even though they are targeted as a likely candidate for healthcare. Review Source DN Diane N. Platinum Agent Insurance Used the software for: 1-2 years ### "My observations" January 29, 2021 4.0 Neutral at this point. Do not have consistent follow-up or interaction. Pros Preset texts; ability to send campaigns. Cons This is a very tricky software. There are still too many steps to move forward to an action. It's way to complicated to add vendors with dispositions with preset texts, etc. The response is very very poor with customer service. The explanation per step is lacking terribly. Ease of use = not to easy. Review Source AM Andy M. Insurance Agent Insurance Used the software for: 6-12 months ### "Strong platform!" January 21, 2021 5.0 I give it a 10/10! Pros I enjoy the ease of utilization and efficiency it provides to my business and outreach to prospects. Cons Mobile app needs some work. Hard to navigate searches for leads, cannot do nearly as much as web based. Appears that you can, but doesn't trigger as efficiently. Review Source ZB Zach B. Broker Insurance Used the software for: 6-12 months ### "Best Review Ever" February 4, 2021 5.0 Amazing. Very beneficial Pros The best features would be the phone numbers, campaign, drip marketing, and mass text Cons The only thing I do not like is how the cost of marketing jumps from 0.01 to 0.02 or 0.03 depending on the number of characters in a campaign blast. It adds up quickly Review Source JV Joseline V. Insurance Sales Insurance Used the software for: Less than 6 months ### "Overall System Review" October 4, 2019 5.0 I'm thankful I was introduce to this CRM by my business partner Gladys. This system allow me to run my business without relying on an appointment setter person. This CRM keeps all my purchased leads organized, so I don't miss any follow ups. Pros Hi, my name is Joseline. I was introduced to the iSalesCRM by my business partner Gladys. I'm a top producer in the company and I was going thru a rough patch. I purchased so many leads from multiple lead generation companies. I was having a hard time keeping up with my leads. Using the iSalesCRM made it extremely easy to integrate my purchase leads in one platform. My sales increased by triple the volume. I don't missed any appointments since I've been using iSalesCRM. I love the following \*State numbers for each state \*Verification and follow up text preset \*Scheduled future text so you don't forget to text someone \*The drips that follows up with the clients on the backend \*User friendly for my mobile phone Cons So far nothing rep is very helpful with listening to different ideas to make the iSalesCRM better each day. Review Source Response from Ringy October 16, 2019 Thank you so much for the awesome review Joseline! We're glad to have you on board. Our engineering team is always here if you have any other feedback or suggestions. JB Joshua B. Career Agent Insurance Used the software for: 6-12 months ### "Great Software!" November 1, 2019 5.0 Being able to continually contacts leads without the extra work is great. This lets me spend my time working my warmer leads while the system continually contacts and touches the leads that are cold. Pros The ease of use and functionality of Isales. Currently, there is no other software on the market that does what it does. If you are dealing with hundreds of leads a day I would recommend looking into this. Cons Additional costs to use the system and features. If you are calling from this system with the soft phone you will be spending a lot more money. NO APP for your phone - being that I work on my phone a lot it would be great to have an app the is very fluid and works with android or IOS. Review Source Paola (Pah-OH-La) R. Insurance Agent Insurance Used the software for: 6-12 months ### "A great tool for prospecting if you use it daily" February 2, 2021 4.0 I had a great deal of success during open enrollment Pros great way to mass text a large amount of leads Cons Have to keep spending money to get results Review Source Similar Products Featured