Who Uses This Software?

Government, Aviation, Enterprise, Small Business, Technology, Customer Care and Contact Center

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Completely free to use. Up to 12,000 tickets per year.
  • Free Version
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Fonicom
  • Founded 2007
  • Malta

About Raiseaticket

A cloud-based help desk solution that's powerful, insightful and easy to use.

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Raiseaticket Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Raiseaticket Reviews

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